Ministers have been accused of a “slow, inconsistent and at times negligent” approach to social care during the coronavirus pandemic that has exposed years of delayed reforms to the sector.
In a damning report, the cross-party Public Accounts Committee said the decision to discharge around 25,000 patients from NHS hospitals into care homes – without first testing them – was “an appalling error” in the initial weeks of the outbreak.
On personal protective equipment for social care staff, the committee chair Meg Hillier said that failure to provide kit for workers and volunteers who risked their lives through the first peak of Covid-19 was “a sad, low moment in our national response”.
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“Our care homes were effectively thrown to the wolves, and the virus has ravaged some of them,” she added.
The Alzheimer’s Society said care homes had been “abandoned” at the start of the coronavirus epidemic, allowing outbreaks to spread unchecked and causing “catastrophic loss of life”.
1/50 28 July 2020
Stuart Broad celebrates after taking the wicket of West Indies batsman Kraigg Brathwaite. It was a milestone wicket in his career, reaching his 500th Test Wicket for England. They went on to beat the West Indies in Manchester and therefore win the series 2-1
Getty/ECB
2/50 27 July 2020
Demonstrators protest outside the Tate Modern in London over proposed job losses in the wake of the Covid-19 lockdown. The group believe that the emergency money provided by the government to culture-based organisations should be used to retain all jobs and that any other use of the funding is unfair. The gallery on London’s South Bank, as well as the Tate Britain, Tate Liverpool and Tate St Ives, reopened today after closing in March due to lockdown measures meant to curb the spread of the novel coronavirus
Getty
3/50 26 July 2020
Harry Maguire shakes hands with Leicester City manager Brendan Rodgers after Manchester United beat the Foxes. The win meant they finished third in the Premier League and Leicester finished outside a Champions League place in fourth
Pool via Reuters
4/50 25 July 2020
Women exercise using pool noodles during an aqua fit class at a gym in Sunbury-on-Thames after gyms and swimming pools were allowed to reopen
AFP via Getty
5/50 24 July 2020
Mayor of London Sadiq Khan tries out a new Streetspace protected cycle lane in London at the launch a new online cycle training scheme
PA
6/50 23 July 2020
A customer has her hair cut outside at Blade Hairdressers in Soho in London
Getty
7/50 22 July 2020
Liverpool’s English midfielder Jordan Henderson lifts the Premier League trophy during the presentation following the English Premier League football match between Liverpool and Chelsea at Anfield in Liverpool. Liverpool on Wednesday lifted the Premier League trophy at the famous Kop stand at Anfield after their final home game of the season
AFP via Getty
8/50 21 July 2020
Vivienne Westwood demonstrates outside the Old Bailey in support of Julian Assange in London
Reuters
9/50 20 July 2020
Comet Neowise in the skies over the Lovell Telescope at Jodrell Bank in Cheshire
PA
10/50 19 July 2020
Mods and rockers unite on Madeira Drive, Brighton, for a demonstration to call for the reopening of the road which Brighton & Hove City Council plans to keep closed permanently
PA
11/50 18 July 2020
People enjoy the sunny weather at Painshill, an 18th century landscape garden in Cobham, Surrey
PA
12/50 17 July 2020
Captain Sir Thomas Moore receives his knighthood from Queen Elizabeth, during a ceremony at Windsor Castle
AP
13/50 16 July 2020
Red Arrows do a flypast during the Graduation Ceremony of the Queen’s Squadron at RAF College Cranwell, Lincolnshire
The Daily Telegraph/PA
14/50 15 July 2020
Jen Reid poses in front of a black resin and steel statue titled ‘A Surge of Power (Jen Reid) 2020’, which is based on her by Marc Quinn, where it has been installed on the vacant Edward Colston plinth in Bristol city centre. The original statue was pulled down and thrown into Bristol Harbour during Black Lives Matter protests
PA
15/50 14 July 2020
Fields of echium and borage in full flower near the town of Thaxted in Essex
PA
16/50 13 July 2020
People ride a rollercoaster in a theme park next to Southend pier. Many businesses in tourism and hospitality have been able to reopen after some lockdown measures were eased
Getty
17/50 12 July 2020
West Indies’s John Campbell and Jason Holder celebrate winning the test as England’s Rory Burns and teammates look on dejected
Reuters
18/50 11 July 2020
Chicldren play in the water during a cricket match between Abinger and Worplesdon & Nurpham in Abinger Hammer, Surrey
Reuters
19/50 10 July 2020
People gather for the funeral of Dame Vera Lynn in Ditchling, England. During World War II she travelled to the frontlines, including Burma, entertaining British troops and boosting morale. She died on 18 June at her home in West Sussex
Getty
20/50 9 July 2020
Artist Anish Kapoor looks into his sculpture ‘Sky Mirror’ at Houghton Hall, King’s Lynn, ahead of the opening of his largest UK exhibition of outdoor sculptures
PA
21/50 8 July 2020
Players take a knee in support of the Black Lives Matter movement on the first day of the first Test cricket match between England and the West Indies at the Ageas Bowl in Southampton
AFP via Getty
22/50 7 July 2020
A circus performer from the Association of Circus Proprietors in Whitehall, London. The association handed a petition to Downing Street to ask Prime Minister Boris Johnson to allow circuses to reopen
EPA
23/50 6 July 2020
Bamburgh Castle in Northumberland, which re-opened to the public after being closed due to the coronavirus lockdown
PA
24/50 5 July 2020
People visit Columbia Road Flower Market, London, as it reopens following the easing of coronavirus lockdown restrictions across England
PA
25/50 4 July 2020
A member of bar staff wearing PPE in the form of a face mask, pours drinks inside the The Goldengrove in Stratford
AFP via Getty
26/50 3 July 2020
Cardboard cutouts of fans in the stands prior to the League One play-off semi final match between Portsmouth and Oxford United at Fratton Park
PA
27/50 2 July 2020
A diver cleans the inside window of the seal tank at Tynemouth Aquarium in North Shields, as it prepares to open on Saturday after further coronavirus lockdown restrictions are lifted in England
PA
28/50 1 July 2020
Slackliner Sandor Nagy practices on the beach in Boscombe, on the south coast of England
AFP via Getty
29/50 30 June 2020
(left to right) Sinn Fein leader Mary Lou McDonald, former Sinn Fein leader Gerry Adams, and Deputy First Minister Michelle O’Neill attending the funeral of senior Irish Republican and former leading IRA figure Bobby Storey in west Belfast
PA
30/50 29 June 2020
Former Team GB Rhythmic Gymnastic dancer Hannah Martin during a training session at Ouse Valley Viaduct in Sussex
Reuters
31/50 28 June 2020
People visit Bolton Abbey in Yorkshire, that recently reopened following the easing of coronavirus lockdown restriction
PA
32/50 27 June 2020
A protest for Justice for Shukri Abdi on Trafalgar Square in London, following a raft of Black Lives Matter protests across the UK
PA
33/50 26 June 2020
Police at the scene of an incident at the Park Inn Hotel in central Glasgow. Scottish police said armed officers shot dead a man after a suspected stabbing in the city centre left six others injured, including one of their colleagues. Several roads were closed and the surrounding area was cordoned off
AFP via Getty
34/50 25 June 2020
A horse is washed down at Haydock Racecourse
PA
35/50 24 June 2020
People enjoy the hot weather on Margate beach
Reuters
36/50 23 June 2020
Tony Bennett the owner of The Devereux pub in Temple, London. Pub and hospitality bosses have cheered the Government’s proposals to allow customers through their doors again on July 4 as “a welcome relief”. PA Photo. Picture date: Tuesday June 23, 2020. Prime Minister Boris Johnson said on Tuesday that pubs, restaurants and cinemas will be able to reopen from July 4, with “one metre-plus” distancing measures in place
PA
37/50 22 June 2020
Police forensics officers carry out a search near Forbury Gardens, in Reading town centre, the scene of a multiple stabbing attack which took place at around 7pm on Saturday, leaving three people dead and another three seriously injured
PA
38/50 21 June 2020
Soccer Football – Premier League – Everton v Liverpool – Goodison Park, Liverpool, Britain – June 21, 2020 Children play football outside the stadium before the match, as play resumes behind closed doors following the outbreak of the coronavirus disease (COVID-19)
Action Images via Reuters
39/50 20 June 2020
Arsenal’s midfielder Nicolas Pepe kneels before the Premier League match against Brighton and Hove Albion at the American Express Community Stadium in southern England
AFP via Getty
40/50 19 June 2020
Bianca Walkden during a training session at the National Taekwondo Centre in Manchester
PA
41/50 18 June 2020
French President Emmanuel Macron gestures about social distancing alongside Prime Minister Boris Johnson as he arrives at Downing Street for a meeting. Macron also visited London to commemorate the 80th anniversary of former French president Charles de Gaulle’s appeal to French people to resist the Nazi occupation during World War II
AFP
42/50 17 June 2020
Players kneel, as well as, having ‘Black Lives Matter’ in place of names on their shirts prior to the start of the Premier League match between Aston Villa and Sheffield United at Villa Park in Birmingham. The league resumed after its three-month suspension because of coronavirus
AP
43/50 16 June 2020
Motakhayyel ridden by Jim Crowley, right, wins the Buckingham Palace Handicap during day one of Royal Ascot. This year, the flat racing’s biggest meeting, is behind closed doors due to the coronavirus outbreak
PA
44/50 15 June 2020
Queues form at Primark at the Rushden Lakes shopping complex after the government relaxed coronavirus lockdown laws significantly, allowing zoos, safari parks and non-essential shops to open to visitors
Getty
45/50 14 June 2020
A man kneels at a commemoration to mark the third anniversary of the Grenfell Tower fire in London. The fire claimed 72 lives on 14 June 2017
PA
46/50 13 June 2020
Protesters confront police in Whitehall near Parliament Square, during a protest by the Democratic Football Lads Alliance
PA
47/50 12 June 2020
A Black Lives Matter supporter sings to crowds who marched with her in front of the National Gallery in Trafalgar Square in London. The death of an African American man, George Floyd, while in the custody of Minneapolis police has sparked protests across the United States, as well as demonstrations of solidarity in many countries around the world
Getty
48/50 11 June 2020
Scouts show their support at the Lord Baden-Powell statue in Poole. The statue of Robert Baden-Powell on Poole Quay is to be placed in “safe storage” following concerns about his racial views
Getty
49/50 10 June 2020
Social distancing markers around the penguin enclosure at London Zoo. Staff have been preparing and are now ready for reopening next week with new signage, one-way trails for visitors to follow, and extra handwashing and sanitiser stations in place
PA
50/50 9 June 2020
Protestors hold placards and shout slogans during during a protest called by the Rhodes Must Fall campaign calling for the removal of the statue of British imperialist Cecil John Rhodes outside Oriel College, at the University of Oxford
AFP via Getty
1/50 28 July 2020
Stuart Broad celebrates after taking the wicket of West Indies batsman Kraigg Brathwaite. It was a milestone wicket in his career, reaching his 500th Test Wicket for England. They went on to beat the West Indies in Manchester and therefore win the series 2-1
Getty/ECB
2/50 27 July 2020
Demonstrators protest outside the Tate Modern in London over proposed job losses in the wake of the Covid-19 lockdown. The group believe that the emergency money provided by the government to culture-based organisations should be used to retain all jobs and that any other use of the funding is unfair. The gallery on London’s South Bank, as well as the Tate Britain, Tate Liverpool and Tate St Ives, reopened today after closing in March due to lockdown measures meant to curb the spread of the novel coronavirus
Getty
3/50 26 July 2020
Harry Maguire shakes hands with Leicester City manager Brendan Rodgers after Manchester United beat the Foxes. The win meant they finished third in the Premier League and Leicester finished outside a Champions League place in fourth
Pool via Reuters
4/50 25 July 2020
Women exercise using pool noodles during an aqua fit class at a gym in Sunbury-on-Thames after gyms and swimming pools were allowed to reopen
AFP via Getty
5/50 24 July 2020
Mayor of London Sadiq Khan tries out a new Streetspace protected cycle lane in London at the launch a new online cycle training scheme
PA
6/50 23 July 2020
A customer has her hair cut outside at Blade Hairdressers in Soho in London
Getty
7/50 22 July 2020
Liverpool’s English midfielder Jordan Henderson lifts the Premier League trophy during the presentation following the English Premier League football match between Liverpool and Chelsea at Anfield in Liverpool. Liverpool on Wednesday lifted the Premier League trophy at the famous Kop stand at Anfield after their final home game of the season
AFP via Getty
8/50 21 July 2020
Vivienne Westwood demonstrates outside the Old Bailey in support of Julian Assange in London
Reuters
9/50 20 July 2020
Comet Neowise in the skies over the Lovell Telescope at Jodrell Bank in Cheshire
PA
10/50 19 July 2020
Mods and rockers unite on Madeira Drive, Brighton, for a demonstration to call for the reopening of the road which Brighton & Hove City Council plans to keep closed permanently
PA
11/50 18 July 2020
People enjoy the sunny weather at Painshill, an 18th century landscape garden in Cobham, Surrey
PA
12/50 17 July 2020
Captain Sir Thomas Moore receives his knighthood from Queen Elizabeth, during a ceremony at Windsor Castle
AP
13/50 16 July 2020
Red Arrows do a flypast during the Graduation Ceremony of the Queen’s Squadron at RAF College Cranwell, Lincolnshire
The Daily Telegraph/PA
14/50 15 July 2020
Jen Reid poses in front of a black resin and steel statue titled ‘A Surge of Power (Jen Reid) 2020’, which is based on her by Marc Quinn, where it has been installed on the vacant Edward Colston plinth in Bristol city centre. The original statue was pulled down and thrown into Bristol Harbour during Black Lives Matter protests
PA
15/50 14 July 2020
Fields of echium and borage in full flower near the town of Thaxted in Essex
PA
16/50 13 July 2020
People ride a rollercoaster in a theme park next to Southend pier. Many businesses in tourism and hospitality have been able to reopen after some lockdown measures were eased
Getty
17/50 12 July 2020
West Indies’s John Campbell and Jason Holder celebrate winning the test as England’s Rory Burns and teammates look on dejected
Reuters
18/50 11 July 2020
Chicldren play in the water during a cricket match between Abinger and Worplesdon & Nurpham in Abinger Hammer, Surrey
Reuters
19/50 10 July 2020
People gather for the funeral of Dame Vera Lynn in Ditchling, England. During World War II she travelled to the frontlines, including Burma, entertaining British troops and boosting morale. She died on 18 June at her home in West Sussex
Getty
20/50 9 July 2020
Artist Anish Kapoor looks into his sculpture ‘Sky Mirror’ at Houghton Hall, King’s Lynn, ahead of the opening of his largest UK exhibition of outdoor sculptures
PA
21/50 8 July 2020
Players take a knee in support of the Black Lives Matter movement on the first day of the first Test cricket match between England and the West Indies at the Ageas Bowl in Southampton
AFP via Getty
22/50 7 July 2020
A circus performer from the Association of Circus Proprietors in Whitehall, London. The association handed a petition to Downing Street to ask Prime Minister Boris Johnson to allow circuses to reopen
EPA
23/50 6 July 2020
Bamburgh Castle in Northumberland, which re-opened to the public after being closed due to the coronavirus lockdown
PA
24/50 5 July 2020
People visit Columbia Road Flower Market, London, as it reopens following the easing of coronavirus lockdown restrictions across England
PA
25/50 4 July 2020
A member of bar staff wearing PPE in the form of a face mask, pours drinks inside the The Goldengrove in Stratford
AFP via Getty
26/50 3 July 2020
Cardboard cutouts of fans in the stands prior to the League One play-off semi final match between Portsmouth and Oxford United at Fratton Park
PA
27/50 2 July 2020
A diver cleans the inside window of the seal tank at Tynemouth Aquarium in North Shields, as it prepares to open on Saturday after further coronavirus lockdown restrictions are lifted in England
PA
28/50 1 July 2020
Slackliner Sandor Nagy practices on the beach in Boscombe, on the south coast of England
AFP via Getty
29/50 30 June 2020
(left to right) Sinn Fein leader Mary Lou McDonald, former Sinn Fein leader Gerry Adams, and Deputy First Minister Michelle O’Neill attending the funeral of senior Irish Republican and former leading IRA figure Bobby Storey in west Belfast
PA
30/50 29 June 2020
Former Team GB Rhythmic Gymnastic dancer Hannah Martin during a training session at Ouse Valley Viaduct in Sussex
Reuters
31/50 28 June 2020
People visit Bolton Abbey in Yorkshire, that recently reopened following the easing of coronavirus lockdown restriction
PA
32/50 27 June 2020
A protest for Justice for Shukri Abdi on Trafalgar Square in London, following a raft of Black Lives Matter protests across the UK
PA
33/50 26 June 2020
Police at the scene of an incident at the Park Inn Hotel in central Glasgow. Scottish police said armed officers shot dead a man after a suspected stabbing in the city centre left six others injured, including one of their colleagues. Several roads were closed and the surrounding area was cordoned off
AFP via Getty
34/50 25 June 2020
A horse is washed down at Haydock Racecourse
PA
35/50 24 June 2020
People enjoy the hot weather on Margate beach
Reuters
36/50 23 June 2020
Tony Bennett the owner of The Devereux pub in Temple, London. Pub and hospitality bosses have cheered the Government’s proposals to allow customers through their doors again on July 4 as “a welcome relief”. PA Photo. Picture date: Tuesday June 23, 2020. Prime Minister Boris Johnson said on Tuesday that pubs, restaurants and cinemas will be able to reopen from July 4, with “one metre-plus” distancing measures in place
PA
37/50 22 June 2020
Police forensics officers carry out a search near Forbury Gardens, in Reading town centre, the scene of a multiple stabbing attack which took place at around 7pm on Saturday, leaving three people dead and another three seriously injured
PA
38/50 21 June 2020
Soccer Football – Premier League – Everton v Liverpool – Goodison Park, Liverpool, Britain – June 21, 2020 Children play football outside the stadium before the match, as play resumes behind closed doors following the outbreak of the coronavirus disease (COVID-19)
Action Images via Reuters
39/50 20 June 2020
Arsenal’s midfielder Nicolas Pepe kneels before the Premier League match against Brighton and Hove Albion at the American Express Community Stadium in southern England
AFP via Getty
40/50 19 June 2020
Bianca Walkden during a training session at the National Taekwondo Centre in Manchester
PA
41/50 18 June 2020
French President Emmanuel Macron gestures about social distancing alongside Prime Minister Boris Johnson as he arrives at Downing Street for a meeting. Macron also visited London to commemorate the 80th anniversary of former French president Charles de Gaulle’s appeal to French people to resist the Nazi occupation during World War II
AFP
42/50 17 June 2020
Players kneel, as well as, having ‘Black Lives Matter’ in place of names on their shirts prior to the start of the Premier League match between Aston Villa and Sheffield United at Villa Park in Birmingham. The league resumed after its three-month suspension because of coronavirus
AP
43/50 16 June 2020
Motakhayyel ridden by Jim Crowley, right, wins the Buckingham Palace Handicap during day one of Royal Ascot. This year, the flat racing’s biggest meeting, is behind closed doors due to the coronavirus outbreak
PA
44/50 15 June 2020
Queues form at Primark at the Rushden Lakes shopping complex after the government relaxed coronavirus lockdown laws significantly, allowing zoos, safari parks and non-essential shops to open to visitors
Getty
45/50 14 June 2020
A man kneels at a commemoration to mark the third anniversary of the Grenfell Tower fire in London. The fire claimed 72 lives on 14 June 2017
PA
46/50 13 June 2020
Protesters confront police in Whitehall near Parliament Square, during a protest by the Democratic Football Lads Alliance
PA
47/50 12 June 2020
A Black Lives Matter supporter sings to crowds who marched with her in front of the National Gallery in Trafalgar Square in London. The death of an African American man, George Floyd, while in the custody of Minneapolis police has sparked protests across the United States, as well as demonstrations of solidarity in many countries around the world
Getty
48/50 11 June 2020
Scouts show their support at the Lord Baden-Powell statue in Poole. The statue of Robert Baden-Powell on Poole Quay is to be placed in “safe storage” following concerns about his racial views
Getty
49/50 10 June 2020
Social distancing markers around the penguin enclosure at London Zoo. Staff have been preparing and are now ready for reopening next week with new signage, one-way trails for visitors to follow, and extra handwashing and sanitiser stations in place
PA
50/50 9 June 2020
Protestors hold placards and shout slogans during during a protest called by the Rhodes Must Fall campaign calling for the removal of the statue of British imperialist Cecil John Rhodes outside Oriel College, at the University of Oxford
AFP via Getty
The charity’s director of research Fiona Carragher said: “Right from the start, we raised concerns about discharging patients into care homes hastily and this report sadly vindicates these concerns. Too late for the thousands of people who have died, the largest number of whom have been people with dementia, each death leaving behind a heartbroken family.
“Coronavirus has laid bare the impact of decades of underinvestment in social care. With the threat of a second wave, the government must take action to protect this vulnerable group and ensure another tragedy like this doesn’t happen again.”
And the Age UK charity director Caroline Abrahams said there was now no doubt that “catastrophic mistakes have been made by decision-makers, with tragic consequences for older people, their families and friends, and care staff”.
“Thousands of older people and hundreds of care workers died whose lives might have been saved had we reacted faster to the emerging threat to care homes here, as similar problems played out in other countries a few weeks ahead of the pandemic’s trajectory here,” said Ms Abrahams. “Never again can we let down social care, its staff and the older and disabled people who depend on it like we have done this year.”
According to the latest provisional figures from the Office for National Statistics, there were 19,394 deaths in care homes in England between 2 March and 12 June involving Covid-19 – nearly 30 per cent of all registered deaths of care home residents.
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Publishing their report, MPs on the committee said the pandemic had highlighted the “tragic impact” of successive governments delaying widespread reform of the sector and treating social care as the NHS’s “poor relation”.
In their first examination of the health and social care response to the crisis, they added: “Years of inattention, funding cuts and delayed reforms have been compounded by the government’s slow, inconsistent and, at times, negligent approach to giving the sector the support it needed during the pandemic.
“This is illustrated by the decision to discharge 25,000 patients from hospitals into care homes without making sure all were first tested for Covid-19, a decision that remained in force even after it became clear people could transfer the virus without ever having symptoms”.
The report said that “shockingly” the government’s policy of not testing all patients for Covid-19 before discharging them into care homes continued until 15 April, when the government announced everyone would be tested prior to being discharged and regardless of symptoms.
“The Department [of Health and Social Care] says that it took rational decisions based on the information it had at the time, but acknowledges that it would not necessarily do the same thing again,” the MPs said.
Going forward, the committee urged the government to prepare for a potential second wave, and said no one would have expected ministers to get every decision right during the initial months of the pandemic. “Rather than seeking to give the impression that it has done so, the government urgently needs to reflect, acknowledge its mistakes, and learn from them as well as from what has worked,” the report added.
It also said it was concerned about a “scarcity of information on contracts and costs” during the period, when NHS England and Improvement said hundreds of thousands of patient treatments had been secured through independent hospitals.
The committee said it was concerned that NHS England and Improvement had not provided a rough estimate of costs. And it said allowing the Nightingale hospitals to remain empty while the NHS requires additional capacity for routine services “will not be a good use of public money”.
Committee chair Ms Hillier added: “Vulnerable people surviving the first wave have been isolated for months, in the absence of a functional tracing and containment system. Yet there were bold and ambitious claims made by ministers about the rollout of test, track and trace that don’t match the reality.
“The deaths of people in care homes devastated many, many families. They and we don’t have time for promises and slogans, or exercises in blame. We weren’t prepared for the first wave. Putting all else aside, government must use the narrow window we have now to plan for a second wave. Lives depend upon getting our response right.”
Just last week Chris Whitty, the chief medical officer for England, told a Commons committee that major risks in social care settings were not considered early on in the crisis, including staff working in multiple locations and those not paid sick leave.
“I think it is clear that every country that has a care sector has not handled this well,” he told MPs. “The UK is one country that has not handled this well in terms of issues in social care, but the same is true … the numbers are very similar, or even higher, in terms of proportions of deaths in almost every country you look at this.”
In frank remarks, he added: “There are a lot of things we have learnt that we can now do a lot better in social care and I don’t think any of us will look back at what happened in social care and say the ideal advice was given and this was the fault of anyone.”
A spokesperson for the Department of Health and Social Care said: “Throughout this unprecedented global pandemic we have been working closely with the sector and public health experts to put in place guidance and support for adult social care.
“Alongside an extra £1.3bn to support the hospital discharge process, we have provided 172m items of PPE to the social care sector since the start of the pandemic and are testing all residents and staff, including repeat testing for staff and residents in care homes for over 65s or those with dementia.
“We know there is a need for a long-term solution to social care and we will bring forward a plan that puts social care on a sustainable footing to ensure the reforms will last long into the future.”