The coronavirus tracing system Boris Johnson said would go live today won’t be fully operational until the end of next month, the government’s contact tracing tsar has admitted.
MPs said Dido Harding had told them in a private conference call that the system wouldn’t be “fully operational” until the final days of June, four weeks after lockdown restrictions will have been eased further.
It comes amid widespread reports of problems with the system today, with tracers left unable to log on to their computer systems and some only told late last night that it would be switched on today.
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The government was accused by MPs of following a “high risk strategy” by failing to bring the system fully online before lockdown rules are eased further on 1 June.
A promised contact-tracing app has also failed to materialise, with no date set for its launch despite similar systems being live in other countries for a long time.
“Dido Harding just told me on an MPs’ conference call that Test, Trace and Isolate won’t be fully operational at local level till the end of June,” said Labour MP Ben Bradshaw following the call.
He added: “Not sure where that leaves Johnson’s promise of a fully operational ‘world beating’ system by Monday.”
Liberal Democrat MP Daisy Cooper corroborated the report from the conference call, stating: “Dido Harding just told me that the NHSX app described by prime minister a week ago as ‘world-beating’ is in fact just a ‘cherry on top’ of the tracing system: which itself won’t be fully operational until end June… 4 weeks after lockdown restrictions ease. This is a high risk strategy.”
Health secretary Matt Hancock on Wednesday said the new system was designed to replace national lockdown measures. Some school children are returning to education on 1 June – a policy that has alarmed some local authorities, teachers’ unions, and independent scientific experts.
Under the new test-and-trace system, anyone with coronavirus symptoms will immediately self-isolate and book a test, either at a testing centre or posted to their home. Their household will also go into isolation with them.
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If the test comes back negative, they come out of isolation, but if it is positive, an NHS contact tracing team will get in touch asking them to share details of people they have been in close contact with and where they have visited.
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Staff react outside Salford Royal Hospital in Manchester during a minute’s silence to pay tribute to the NHS staff and key workers who have died during the coronavirus outbreak
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Staff inside Camberwell bus depot in London, during a minute’s silence
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NHS staff at the Mater hospital in Belfast, during a minute’s silence to pay tribute to the NHS staff and key workers who have died during the coronavirus outbreak.
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Shoppers observe a minute’s silence in Tescos in Shoreham
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Firefighters outside Godstone fire station
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6/30 Salford Royal Hospital
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7/30 Salford Royal Hospital
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Hospital workers take part in a protest calling on the British government to provide PPE across Britain for all workers in care, the NHS and other vital public services after a nationwide minute’s silence at University College Hospital in London
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A school children’s poster hanging outside Glenfield Hospital during a minute’s silence
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A man holds a placard that reads “People’s health before profit” outside St Thomas hospital
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Staff members applaud outside the Royal Derby Hospital, following a minute’s silence
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Cabinet Secretary Mark Sedwill, Prime minister Boris Johnson and Chancellor of the Exchequer Rishi Sunak, stand inside 10 Downing Street, London, to observe a minutes silence in tribute to the NHS staff and key workers who have died during the coronavirus outbreak
PA
13/30 University College Hospital, London
Hospital workers hold placards with the names of their colleagues who have died from coronavirus as they take part in a protest calling on the British government to provide PPE
AP
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Staff at Waterloo Station in London, stand to observe a minute’s silence, to pay tribute to NHS and key workers who have died with coronavirus
AP
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Medical staff at the Louisa Jordan hospital stand during a UK wide minutes silence to commemorate the key workers who have died with coronavirus in Glasgow
Getty
16/30 London
An NHS worker observes a minute’s silence at Chelsea and Westminster Hospital
Reuters
17/30 Chelsea and Westminster Hospital in London
AFP via Getty
18/30 Belfast, Northern Ireland
NHS staff observe a minutes silence at Mater Infirmorum Hospital
Reuters
19/30 Plymouth
NHS workers hold a minute’s silence outside the main entrance of Derriford Hospital
Getty
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NHS Frimley Park Hospital staff at the A&E department observe a minute’s silence
Getty
21/30 Mater Infirmorum Hospital
People applaud after a minutes silence in honour of key workers
Reuters
22/30 Waterloo Station, London
AP
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Wreaths laid outside Sheffield town hall
PA
24/30
A group of trade unionists and supporters standing outside Sheffield town hall
PA
25/30
First Minister Nicola Sturgeon stands outside St Andrew’s House in Edinburgh to observe a minute’s silence in tribute to the NHS staff and key workers who have died during the coronavirus outbreak
PA
26/30
Staff stand outside the Royal Derby Hospital, during a minutes silence
PA
27/30 London
Police officers observe a minutes silence at Guy’s Hospital
Reuters
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A woman standing outside Sheffield town hall
PA
29/30 Royal Derby Hospital
PA
30/30 Leicester,
NHS workers during a minute’s silence outside Glenfield Hospital
Getty
1/30
Staff react outside Salford Royal Hospital in Manchester during a minute’s silence to pay tribute to the NHS staff and key workers who have died during the coronavirus outbreak
PA
2/30
Staff inside Camberwell bus depot in London, during a minute’s silence
PA
3/30
NHS staff at the Mater hospital in Belfast, during a minute’s silence to pay tribute to the NHS staff and key workers who have died during the coronavirus outbreak.
PA
4/30
Shoppers observe a minute’s silence in Tescos in Shoreham
Getty
5/30
Firefighters outside Godstone fire station
PA
6/30 Salford Royal Hospital
Getty
7/30 Salford Royal Hospital
PA
8/30
Hospital workers take part in a protest calling on the British government to provide PPE across Britain for all workers in care, the NHS and other vital public services after a nationwide minute’s silence at University College Hospital in London
AP
9/30
A school children’s poster hanging outside Glenfield Hospital during a minute’s silence
Getty
10/30
A man holds a placard that reads “People’s health before profit” outside St Thomas hospital
Getty
11/30
Staff members applaud outside the Royal Derby Hospital, following a minute’s silence
PA
12/30
Cabinet Secretary Mark Sedwill, Prime minister Boris Johnson and Chancellor of the Exchequer Rishi Sunak, stand inside 10 Downing Street, London, to observe a minutes silence in tribute to the NHS staff and key workers who have died during the coronavirus outbreak
PA
13/30 University College Hospital, London
Hospital workers hold placards with the names of their colleagues who have died from coronavirus as they take part in a protest calling on the British government to provide PPE
AP
14/30
Staff at Waterloo Station in London, stand to observe a minute’s silence, to pay tribute to NHS and key workers who have died with coronavirus
AP
15/30
Medical staff at the Louisa Jordan hospital stand during a UK wide minutes silence to commemorate the key workers who have died with coronavirus in Glasgow
Getty
16/30 London
An NHS worker observes a minute’s silence at Chelsea and Westminster Hospital
Reuters
17/30 Chelsea and Westminster Hospital in London
AFP via Getty
18/30 Belfast, Northern Ireland
NHS staff observe a minutes silence at Mater Infirmorum Hospital
Reuters
19/30 Plymouth
NHS workers hold a minute’s silence outside the main entrance of Derriford Hospital
Getty
20/30
NHS Frimley Park Hospital staff at the A&E department observe a minute’s silence
Getty
21/30 Mater Infirmorum Hospital
People applaud after a minutes silence in honour of key workers
Reuters
22/30 Waterloo Station, London
AP
23/30
Wreaths laid outside Sheffield town hall
PA
24/30
A group of trade unionists and supporters standing outside Sheffield town hall
PA
25/30
First Minister Nicola Sturgeon stands outside St Andrew’s House in Edinburgh to observe a minute’s silence in tribute to the NHS staff and key workers who have died during the coronavirus outbreak
PA
26/30
Staff stand outside the Royal Derby Hospital, during a minutes silence
PA
27/30 London
Police officers observe a minutes silence at Guy’s Hospital
Reuters
28/30
A woman standing outside Sheffield town hall
PA
29/30 Royal Derby Hospital
PA
30/30 Leicester,
NHS workers during a minute’s silence outside Glenfield Hospital
Getty
Those people will then be asked to self-isolate for 14 days, even if they are symptom free, to avoid spreading the virus further.
The system involves an army of 25,000 contact tracers and an additional 25,000 people working to process tests, who will locate people who have been within two metres of an infected person for more than 15 minutes.
The Independent has contacted NHSX and the Department for Health for comment on this story.
