Joann Customers React to Store Closings and Bankruptcy

Crafters, quilters, knitters and makers across the country received bleak news on Wednesday when they learned that Joann, the arts-and-crafts retail giant, was preparing to close more than half of its stores in the wake of its latest bankruptcy filing — its second in less than a year.

Possibly as early as this weekend, pending court approval, the company will begin closing 500 of its roughly 800 stores nationwide. To its loyal customer base, the news represented more than just the decline of a chain that sells yarn, art supplies, sewing machines and fabrics. It also symbolized the demise of a sanctuary for those who find joy in the therapeutic hobby of creation.

Jen Clapp, a longtime quilter and former fiber optics salesperson who lives in Northern Kentucky, mourned the expected end of the Joann she had been visiting since she was a girl. Back then, it was known as Jo-Ann Fabrics.

“My friends who don’t quilt have been texting me to ask, ‘I just heard what happened — are you OK?’” Ms. Clapp said. “And no, I’m not OK. I’m heartbroken. My grandmother took me to that Joann, and I still go to it. Back then it opened up my world to quilting, seeing a whole wall full of calico cotton, and it’s been my go-to Joann ever since.”

“I’ve gone to the smaller boutique stores, and you might get higher-end fabrics at them, but nothing really has the same selection as a Joann,” she added. “What’s happening will hurt the quilting community because those smaller specialty stores are few and far between. You’ve got to travel to get to one, and not everyone can find them. But almost anybody can get to a Joann.”