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    Facebook ‘tearing our societies apart’: key excerpts from a whistleblower

    FacebookFacebook ‘tearing our societies apart’: key excerpts from a whistleblower Frances Haugen tells US news show why she decided to reveal inside story about social networking firm Dan Milmo Global technology editorMon 4 Oct 2021 08.33 EDTLast modified on Mon 4 Oct 2021 10.30 EDTFrances Haugen’s interview with the US news programme 60 Minutes contained a litany of damning statements about Facebook. Haugen, a former Facebook employee who had joined the company to help it combat misinformation, told the CBS show the tech firm prioritised profit over safety and was “tearing our societies apart”.Haugen will testify in Washington on Tuesday, as political pressure builds on Facebook. Here are some of the key excerpts from Haugen’s interview.Choosing profit over the public goodHaugen’s most cutting words echoed what is becoming a regular refrain from politicians on both sides of the Atlantic: that Facebook puts profit above the wellbeing of its users and the public. “The thing I saw at Facebook over and over again was there were conflicts of interest between what was good for the public and what was good for Facebook. And Facebook, over and over again, chose to optimise for its own interests, like making more money.”She also accused Facebook of endangering public safety by reversing changes to its algorithm once the 2020 presidential election was over, allowing misinformation to spread on the platform again. “And as soon as the election was over, they turned them [the safety systems] back off or they changed the settings back to what they were before, to prioritise growth over safety. And that really feels like a betrayal of democracy to me.”Facebook’s approach to safety compared with othersIn a 15-year career as a tech professional, Haugen, 37, has worked for companies including Google and Pinterest but she said Facebook had the worst approach to restricting harmful content. She said: “I’ve seen a bunch of social networks and it was substantially worse at Facebook than anything I’d seen before.” Referring to Mark Zuckerberg, Facebook’s founder and chief executive, she said: “I have a lot of empathy for Mark. And Mark has never set out to make a hateful platform. But he has allowed choices to be made where the side-effects of those choices are that hateful, polarising content gets more distribution and more reach.”Instagram and mental healthThe document leak that had the greatest impact was a series of research slides that showed Facebook’s Instagram app was damaging the mental health and wellbeing of some teenage users, with 30% of teenage girls feeling that it made dissatisfaction with their body worse.She said: “And what’s super tragic is Facebook’s own research says, as these young women begin to consume this eating disorder content, they get more and more depressed. And it actually makes them use the app more. And so, they end up in this feedback cycle where they hate their bodies more and more. Facebook’s own research says it is not just that Instagram is dangerous for teenagers, that it harms teenagers, it’s that it is distinctly worse than other forms of social media.”Facebook has described the Wall Street Journal’s reporting on the slides as a “mischaracterisation” of its research.Why Haugen leaked the documentsHaugen said “person after person” had attempted to tackle Facebook’s problems but had been ground down. “Imagine you know what’s going on inside of Facebook and you know no one on the outside knows. I knew what my future looked like if I continued to stay inside of Facebook, which is person after person after person has tackled this inside of Facebook and ground themselves to the ground.”Having joined the company in 2019, Haugen said she decided to act this year and started copying tens of thousands of documents from Facebook’s internal system, which she believed show that Facebook is not, despite public comments to the contrary, making significant progress in combating online hate and misinformation . “At some point in 2021, I realised, ‘OK, I’m gonna have to do this in a systemic way, and I have to get out enough that no one can question that this is real.’”Facebook and violenceHaugen said the company had contributed to ethnic violence, a reference to Burma. In 2018, following the massacre of Rohingya Muslims by the military, Facebook admitted that its platform had been used to “foment division and incite offline violence” relating to the country. Speaking on 60 Minutes, Haugen said: “When we live in an information environment that is full of angry, hateful, polarising content it erodes our civic trust, it erodes our faith in each other, it erodes our ability to want to care for each other. The version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world.”Facebook and the Washington riotThe 6 January riot, when crowds of rightwing protesters stormed the Capitol, came after Facebook disbanded the Civic Integrity team of which Haugen was a member. The team, which focused on issues linked to elections around the world, was dispersed to other Facebook units following the US presidential election. “They told us: ‘We’re dissolving Civic Integrity.’ Like, they basically said: ‘Oh good, we made it through the election. There wasn’t riots. We can get rid of Civic Integrity now.’ Fast-forward a couple months, we got the insurrection. And when they got rid of Civic Integrity, it was the moment where I was like, ‘I don’t trust that they’re willing to actually invest what needs to be invested to keep Facebook from being dangerous.’”The 2018 algorithm changeFacebook changed the algorithm on its news feed – Facebook’s central feature, which supplies users with a customised feed of content such as friends’ photos and news stories – to prioritise content that increased user engagement. Haugen said this made divisive content more prominent.“One of the consequences of how Facebook is picking out that content today is it is optimising for content that gets engagement, or reaction. But its own research is showing that content that is hateful, that is divisive, that is polarising – it’s easier to inspire people to anger than it is to other emotions.” She added: “Facebook has realised that if they change the algorithm to be safer, people will spend less time on the site, they’ll click on less ads, they’ll make less money.”Haugen said European political parties contacted Facebook to say that the news feed change was forcing them to take more extreme political positions in order to win users’ attention. Describing polititicians’ concerns, she said: “You are forcing us to take positions that we don’t like, that we know are bad for society. We know if we don’t take those positions, we won’t win in the marketplace of social media.”In a statement to 60 Minutes, Facebook said: “Every day our teams have to balance protecting the right of billions of people to express themselves openly with the need to keep our platform a safe and positive place. We continue to make significant improvements to tackle the spread of misinformation and harmful content. To suggest we encourage bad content and do nothing is just not true. If any research had identified an exact solution to these complex challenges, the tech industry, governments, and society would have solved them a long time ago.”TopicsFacebookSocial networkingUS Capitol attackInstagramMental healthSocial mediaYoung peoplenewsReuse this content More

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    Capitol attack committee issues fresh subpoenas over pre-riot Trump rally

    US Capitol attackCapitol attack committee issues fresh subpoenas over pre-riot Trump rally Eleven people connected to Women for America First subpoenaed, including Trump 2016 campaign spokesperson Katrina Pierson Hugo Lowell in WashingtonWed 29 Sep 2021 18.40 EDTLast modified on Wed 29 Sep 2021 19.03 EDTThe House select committee investigating the Capitol attack on Wednesday issued a second tranche of subpoenas to individuals connected to the rally immediately preceding the 6 January riot, where Donald Trump incited his supporters to commit insurrection.The new subpoenas for people involved in the march and rally reflects the select committee’s far-reaching mandate to examine whether the attack on the Capitol was planned in advance, according to a source familiar with the matter.Trump plans to sue to keep White House records on Capitol attack secretRead moreHouse select committee investigators in total subpoenaed 11 individuals connected to the Trump-supporting organization Women for America First that organized the rally at the Ellipse, including its two co-founders, Amy Kremer and her daughter Kylie Jane Kremer.“The investigation has revealed credible evidence of your involvement in events within the scope of the select committee’s inquiry,” the chairman of the select committee, Bennie Thompson, said in the subpoena letters.“Accordingly, the select committee seeks both documents and your deposition testimony regarding these and other matters that are within the scope of the select committee’s inquiry,” Thompson said.The select committee also subpoenaed other individuals linked to Women for America First: Caroline Wren, Cynthia Lee Chafian, Hannah Salem Stone, Justin Caporale, Katrina Pierson, Lyndon Brentnall, Maggie Mulvaney, Megan Powers, and Tim Unes.House select committee investigators are specifically questioning Pierson – a spokesperson for Trump’s 2016 presidential campaign – about a 4 January encounter with Trump where the former president asked about a separate event featuring Roger Stone and Ali Alexander.The select committee, in subpoenaing Pierson and investigating an additional event on the day before the Capitol attack organized by Chafian, is examining connections between the rally leaders and Trump, who helped drive attendance by elevating 6 January as a “wild” protest.House select committee investigators said in the subpoenas that they believed the 11 people assisted in organizing the rally in support of Trump and his lies about a stolen 2020 election, which incited his supporters to storm the Capitol in his name.But in a notable addition, the select committee added in the subpoenas that they had been identified as potential witnesses because they communicated with former Trump White House chief of staff Mark Meadows – as well as Trump himself.The select committee is expected in the coming weeks to authorize still further subpoenas to Trump officials and other individuals connected to the Capitol attack, which could ultimately number in the hundreds, according to a source familiar with internal deliberations.But it was not immediately clear whether the latest subpoena targets would comply with the orders that compelled them to produce documents by 13 October and appear for depositions in October and November before a select committee that has plainly enraged Trump.The Guardian first reported on Wednesday that Trump and his advisers are planning to sue to block the release of White House records from his presidency to House investigators over executive privilege claims, according to a source familiar with his planning.Trump also expects the four aides subpoenaed in the first tranche of orders last week – Meadows, deputy chief Dan Scavino, strategist Steve Bannon and department defense aide Kash Patel – to defy the orders, the source said.The former president’s efforts to resist the select committee on every front by claiming executive privilege faces steep obstacles, in part because the justice department declined to assert protection over prior testimony related to 6 January.But the plan to mount legal challenges could ensure the most sensitive Trump White House records are tied up in court for months, delaying the select committee as it aims to produce a final report before the 2022 midterms to shield it from accusations of partisanship.TopicsUS Capitol attackUS politicsnewsReuse this content More

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    Arizona Republican ‘audit’ finds even bigger lead for Biden in 2020 election

    ArizonaArizona Republican ‘audit’ finds even bigger lead for Biden in 2020 electionHand count of the 2.1m ballots cast in Maricopa county found that Biden actually won 360 more votes than Trump than was reported Sam Levine and Oliver MilmanFri 24 Sep 2021 09.40 EDTLast modified on Fri 24 Sep 2021 09.41 EDTA partisan, Republican-instigated so-called “audit” of the 2020 election result in Arizona has confirmed that Joe Biden did indeed beat Donald Trump in Maricopa county, the state’s most populous county, according to a draft report of the review.A month-long hand count of the 2.1m ballots cast in Maricopa county, which includes Phoenix, found that Biden actually won 360 more votes than Trump than was reported in the November election. Biden won Arizona’s 11 electoral votes on his way to getting more votes nationally than any presidential candidate in history during the election.Cyber Ninjas, UV lights and far-right funding: inside the strange Arizona 2020 election ‘audit’Read moreTrump has repeatedly falsely claimed that he won the election and was a victim of fraud, despite no evidence of this, and state Republicans in Arizona seized upon these lies to demand an audit of vote in Maricopa county. Cyber Ninjas, a Florida-based company with no experience of election audits, owned by a man who spread election conspiracy theories, wrote the report, entitled Maricopa County Forensic Audit.The investigation is the most extensive partisan effort to date to cast doubt on the results of the 2020 election and has been widely celebrated by Trump and allies who falsely believe the election is stolen.Even though the investigation was sanctioned by the GOP-controlled Arizona senate, it was funded by $5.7m in outside money, much of which came from conspiracy theorists, including $3.2m from Patrick Byrne, the former CEO of Overstock.com and an additional $1m from a non-profit founded by Michael Flynn.Election experts have widely panned the review, which they say was rooted in shoddy practice around a pre-determined effort to show there was fraud. Ben Ginsberg, a longtime Republican election lawyer, told reporters on Thursday that Trump allies were “desperate for a win” In Maricopa county, he said, they had gotten unprecedented access to look under the hood of an election. If they were not able to prove fraud there, they were unlikely to prove it anywhere else.Regardless of what the report says, Republican efforts to conduct similar reviews are underway. Republicans in both the Wisconsin and Pennsylvania legislatures are moving forward with similar investigations into the 2020 race. And on Thursday, Trump called for a review of the 2020 race in Texas, a state he carried in 2020 by nearly six points. Experts worry that the reviews suggest a new normal, where the losers of elections simply refuse to accept the results.The draft report emerged on Thursday and has been confirmed as authentic by a spokesman for the audit effort, who said it is “close” to the final report. Maricopa County’s board of supervisors, led by Republicans, said that the report confirmed that the county had run an accurate election.“This means the tabulation equipment counted the ballots as they were designed to do, and the results reflect the will of the voters,” said board chairman Jack Sellers, a Republican. “That should be the end of the story. Everything else is just noise.”Biden won Arizona by more than 10,450 votes in November, with this narrow victory in the state secured thanks to the more than 45,000 vote margin he managed in Maricopa county. Republicans, spurred on by Trump’s personal lawyer Rudy Giuliani, then attempted to overturn this result despite no evidence presented of fraud.Earlier this year, Maricopa county hired two firms to audit its elections equipment and software, with these reviews finding no problems with the systems reviewed. This wasn’t enough for the state senate, controlled by Republicans, however, which hired Cyber Ninjas for the controversial audit.The recounting process was dogged with allegations of ballots being mishandled and cybersecurity concerns, with workers at one point using UV lights to check for bamboo fibers in ballots, part of a conspiracy theory that China had somehow planted votes into Arizona’s election. The review concluded in July.While the draft report does not claim that Trump did beat Biden in Arizona, it does criticize the state for the handling and integrity of how the election was run. Maricopa county’s board of supervisors has rejected this, stating on its Twitter feed that the report’s allegations are “littered with errors & faulty conclusions”.TopicsArizonaUS elections 2020RepublicansDonald TrumpUS politicsnewsReuse this content More

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    House committee on Capitol attack subpoenas Trump’s ex-chief of staff and other top aides

    US Capitol attackHouse committee on Capitol attack subpoenas Trump’s ex-chief of staff and other top aidesMark Meadows, Steve Bannon and Dan Scavino among advisers called to testify over president’s connection to 6 January events Hugo Lowell in Washington DCThu 23 Sep 2021 19.48 EDTLast modified on Thu 23 Sep 2021 20.30 EDTThe House select committee scrutinizing the Capitol attack on Thursday sent subpoenas to Trump’s White House chief of staff Mark Meadows and a cadre of top Trump aides, demanding their testimony to shed light on the former president’s connection to the 6 January riot.The subpoenas and demands for depositions marked the most aggressive investigative actions the select committee has taken since it made records demands and records preservation requests that formed the groundwork of the inquiry into potential White House involvement.House select committee investigators targeted four of the closest aides to the former president: deputy White House chief of staff Dan Scavino, former Trump campaign manager Steve Bannon, and the former acting defense secretary’s chief of staff Kash Patel as well as Meadows.“The select committee has reason to believe that you have information relevant to understanding important activities that led to and informed events at the Capitol on January 6,” the chairman of the select committee, Bennie Thompson, said in the subpoena letters.“Accordingly, the select committee seeks both documents and your deposition testimony regarding these and other matters that are within the scope of the select committee’s inquiry,” Thompson said.The select committee is expected to authorize further subpoenas and schedule closed-door interviews with key witnesses – as well as the inquiry’s second public hearing – in the coming weeks, according to two sources familiar with internal deliberations.The Trump aides compelled to cooperate with the select committee have some of the most intimate knowledge of what the former president was doing and thinking during the insurrection – and what he knew in advance of plans to stop the certification of Joe Biden’s election win.Several administration officials, such as Meadows and Scavino, remained by Trump’s side for most of the day on 6 January, while campaign aides such as Bannon strategized how to subvert the results of the 2020 election and reinstall Trump in the Oval Office.Meadows also accompanied Trump back to the White House after the conclusion of the “Stop the Steal” rally that swiftly descended into the Capitol attack, from where Trump told Republican senator Ben Sasse he was “delighted” at seeing the images of the insurrection.Patel, who was nearly appointed CIA director in the final weeks of the Trump administration four years after emerging from obscurity as a Hill staffer, may also hold the key to unlocking the full picture of the Capitol attack as one of the former president’s top lieutenants.The subpoena authorizations came after the Guardian first reported on Tuesday that House select committee investigators were considering issuing the orders to Meadows and other Trump aides as the panel ramps up the pace of its investigation.There is no guarantee that the subpoena targets will comply. Trump has suggested he will demand that the Biden administration invoke executive privilege over Trump-era executive branch records requested by the select committee and try to block damaging witness testimony.But it appears unlikely that the White House Office of Legal Counsel would assert the protection in the case of 6 January materials, given it previously allowed Trump DOJ officials to testify to Congress and the protection does not extend to an individual’s private interests.TopicsUS Capitol attackTrump administrationHouse of RepresentativesUS CongressSteve BannonUS politicsDonald TrumpnewsReuse this content More