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    Invisible and unheard: how female veterans suffering trauma are let down by US healthcare

    Invisible and unheard: how female veterans suffering trauma are let down by US healthcareWomen suffer PTSD at twice the rate of men yet their symptoms and stories are often overlooked For Felicia Merkel, the PTSD trigger is any loud sound – an overhead speaker, a slammed car door – transporting her back to the blistering heat of Afghanistan. For Liz Hensel, it is looking into her daughter’s chestnut brown eyes, their color reminding her of those of a young Afghan girl named Medina, who lost her mother and leg at the trauma hospital in Kandahar. For Jen Burch, the intrusive memory is of the man who assaulted her before she deployed.More than a decade has passed since these three women were deployed to Afghanistan. It’s now almost four months since the US military withdrew from Kabul on 30 August. Still, specific memories consume them. Three hundred thousand female veterans served in the 19-year war, and as media coverage dwindles and the nation slowly forgets, Felicia, Liz and Jen continue to remember.Their experiences in Afghanistan differed from those of the male soldiers with whom they served. Now, their stateside lives do too. Being a woman in war comes with its own set of distinct traumas. While congressional legislation that has recently been proposed is welcome, essential bills are still being blocked that would help repair the suffering these women have endured for years.Gender differences exist in trauma exposure. PTSD is twice as common in women than in men, according to a study conducted by Kathryn Magruder at the University of South Carolina.Yet they face additional obstacles when seeking support after their deployment.The Deborah Sampson Act passed in January of this year made gender-specific services available at veteran medical centers across the country.However, on 6 December, House and Senate armed service committee leaders tried to block the Military Justice Improvement and Increasing Prevention Act, which would enable veterans to report sexual assault to a neutral third party.Felicia’s husband says she is a lot jumpier now than she used to be. Talking about Afghanistan makes her sad, but as she has gotten older, sounds, not memories, trigger her PTSD. The anxiety hits. She breathes deeply. Then tries, with difficulty, to get her heart rate down.It was December 2010, the year of her first deployment. She was lying in bed at the base at Kandahar, watching American television, when she heard those crashing bumps. Seconds later, the sirens sounded. A rocket had hit. Felicia fell to the floor with a thud and ran for the nearby bunker.It was cold and dusty in there; a dirt track enveloped in a hollow concrete shell. Just feet away, medics worked on a man wounded in the chest; he had no pulse in his left leg. They called for clothing, anything that might be used to stop the bleeding. As the yells of the medics got louder, Felicia’s mind traveled further away.She couldn’t do anything to help. Eleven years later, she still feels that guilt and hears those sounds.She had arrived in Kandahar energetic and excited. She returned to Minnesota a year later, distant and dejected. The months after coming home were the worst. Gritting her teeth through weekly therapy sessions, she insisted that everything was fine. The therapist believed her, even telling her not to come back.On 4 January 2012, Felicia tried to kill herself. She began with a single antidepressant. Then she took five more. Then the bottle. None of her co-workers, family or friends knew about her clinical depression. She spent her 22nd birthday in intensive care.Post-military support at the time, she maintains, was significantly lacking.“Female service members have much more to deal with in the complexity of trauma,” confirmed Jennifer Pacanowski, founder of the non-profit Women’s Veterans Empowered and Thriving. “They also have less access to services, which are not as specialized to their needs as those available to male veterans.”The Deborah Samson Act, a bipartisan bill passed by the Senate in January 2021, will establish a policy to end gender-based sexual harassment and assault by training employees and providing legal services for veterans at risk. It will also staff Veteran Affairs facilities with a permanent female health provider.Felicia wishes she had access to these sorts of resources when she came home. Instead, during a 10-minute evaluation, it was determined she did not have PTSD, and that her grief stemmed only from her mother’s death.She was furious and felt unheard.Looking back, she believes that better healthcare policies for female veterans would have encouraged her to open up about her experiences and struggles sooner. Instead, she dealt with her feelings alone until she needed life-saving help.After deploying in August 2010, Liz began volunteering at Kandahar’s trauma hospital. She had already witnessed death. Just weeks earlier, an injured soldier died with his head resting on her stomach. She dealt with this like any Marine had to do in any high-intensity combat situation: turn off emotion and focus.She could not, however, turn off the memories of the trauma hospital. As the mother of two young daughters, it tugged at every maternal instinct she had.American male service members were not permitted to work at the hospitals. Only because she was female could she see what she now can’t forget.The waiting room that November day was bustling with uncles, fathers, cousins and brothers.No one waited for Medina. Whoever brought the three-year-old Afghani girl had left. Her infected foot could not be saved, and Liz cradled the child as she came out of the anesthesia after the amputation. Rather than waking in familiar arms, Medina’s first sight was this stranger wearing desert camouflage with a pistol at her side. The anguish Liz felt reminded her that she could feel again after months surrounded by death.Now, Medina revisits Liz’s thoughts back in Virginia. She appears in flashbacks when Liz looks at baby photographs of her youngest daughter. She comes to mind when Veterans Day is celebrated on national television.Was the girl still alive? Could Liz have done more to help her? Was she attending school amid the Taliban’s ever-increasing restrictions on women’s freedom?Liz had flown to Afghanistan fearless and determined in 2010 but returned to the US four months later, injured and traumatized.In the weeks after her deployment, Liz felt as if she were watching someone else’s life in a movie. Physically, she was home, but mentally, she was in Kandahar.She tried going through the motions expected of her as a mother and a wife. Doing menial tasks – cooking dinner, hugging her child – things she had been so capable of doing before she left. But it felt to her like a tug of war, the past pulling her back, her mind fighting to remain present.It didn’t help that she felt her pain was invisible to the world. When attending Veterans Affairs medical appointments, the administration staff would sometimes ask her husband, who came along for support, who he was there to see. He would have to correct them and say the appointment was for his wife.It was only when they took the time to listen to Liz’s story that people validated her trauma. Research shows that post-traumatic stress in veterans varies by gender. If hers had been recognized earlier, she wonders, would she still be struggling with it 11 years later?Jen, like Liz, was working in Afghani hospitals because she was a woman. She, too, was haunted by a girl who had lost a foot. But, more, she was haunted by the long-term impacts of sexism and abuse in the military.Jen was sexually assaulted by her supervisor at a US military base, months before she was deployed to Afghanistan in 2010.She was made to report it through her chain of command, but was quickly stopped in her tracks. Everyone loved the man she was accusing.“We’re so glad to have him back,” said the male officer who handled her complaint.Jen wanted to deploy abroad. She knew no one would believe her. So she stopped, fearing that as a victim, she would be isolated.But trauma builds on trauma. This experience made Jen more vulnerable to the horrors she witnessed during her service in Afghanistan. Statistically, a history of sexual assault puts a veteran at higher risk for developing PTSD.Serving at Buckley Space Force Base in Denver, Colorado, when she returned stateside from August 2011 to 2014, things got worse.Jen started to go through some of the lowest moments of her life.Her co-workers assumed that she was being emotional about things because she was a woman. Someone she served with in Afghanistan observed that the only PTSD she had was from eating the bad food. This went on for a year and a half.Jen was assaulted before she arrived in Afghanistan. She worked overtime in the trauma hospital doing mortuary affairs; developed breathing problems; had glass nodules in her lungs. Yet she was perpetually made fun of. It was a very negative culture surrounding her post-deployment.No one wanted to hear her story.Although women are the fastest-growing veteran demographic, she believes that some men still don’t think of women serving in roles of high stress or exposure.Currently, the Military Justice Improvement and Increasing Prevention Act is being blocked. If the act had been passed when Jen was on active service, she would have reported her sexual assault.This is the same for many other women in the military, she believes. And while there is a mountain of legislation being passed to assist female veterans, this is still not enough.“If it means sharing the darkest details of my story, then I’ll keep doing this,” Jen said, “until the gendered gap in veteran healthcare is finally closed”.TopicsPost-traumatic stress disorderWomenUS militaryMental healthUS politicsHealthfeaturesReuse this content More

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    The whistleblower who plunged Facebook into crisis

    After a set of leaks last month that represented the most damaging insight into Facebook’s inner workings in the company’s history, the former employee behind them has come forward. Now Frances Haugen has given evidence to the US Congress – and been praised by senators as a ‘21st century American hero’. Will her testimony accelerate efforts to bring the social media giant to heel?

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    On Monday, Facebook and its subsidiaries Instagram and WhatsApp went dark after a router failure. There were thousands of negative headlines, millions of complaints, and more than 3 billion users were forced offline. On Tuesday, the company’s week got significantly worse. Frances Haugen, a former product manager with Facebook, testified before US senators about what she had seen in her two years there – and set out why she had decided to leak a trove of internal documents to the Wall Street Journal. Haugen had revealed herself as the source of the leak a few days earlier. And while the content of the leak – from internal warnings of the harm being done to teenagers by Instagram to the deal Facebook gives celebrities to leave their content unmoderated – had already led to debate about whether the company needed to reform, Haugen’s decision to come forward escalated the pressure on Mark Zuckerberg. In this episode, Nosheeen Iqbal talks to the Guardian’s global technology editor, Dan Milmo, about what we learned from Haugen’s testimony, and how damaging a week this could be for Facebook. Milmo sets out the challenges facing the company as it seeks to argue that the whistleblower is poorly informed or that her criticism is mistaken. And he reflects on what options politicians and regulators around the world will consider as they look for ways to curb Facebook’s power, and how likely such moves are to succeed. After Haugen spoke, Zuckerberg said her claims that the company puts profit over people’s safety were “just not true”. In a blog post, he added: “The argument that we deliberately push content that makes people angry for profit is deeply illogical. We make money from ads, and advertisers consistently tell us they don’t want their ads next to harmful or angry content.” You can read more of Zuckerberg’s defence here. And you can read an analysis of how Haugen’s testimony is likely to affect Congress’s next move here. Archive: BBC; YouTube; TikTok; CSPAN; NBC; CBS;CNBC; Vice; CNN More

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    Facebook ‘tearing our societies apart’: key excerpts from a whistleblower

    FacebookFacebook ‘tearing our societies apart’: key excerpts from a whistleblower Frances Haugen tells US news show why she decided to reveal inside story about social networking firm Dan Milmo Global technology editorMon 4 Oct 2021 08.33 EDTLast modified on Mon 4 Oct 2021 10.30 EDTFrances Haugen’s interview with the US news programme 60 Minutes contained a litany of damning statements about Facebook. Haugen, a former Facebook employee who had joined the company to help it combat misinformation, told the CBS show the tech firm prioritised profit over safety and was “tearing our societies apart”.Haugen will testify in Washington on Tuesday, as political pressure builds on Facebook. Here are some of the key excerpts from Haugen’s interview.Choosing profit over the public goodHaugen’s most cutting words echoed what is becoming a regular refrain from politicians on both sides of the Atlantic: that Facebook puts profit above the wellbeing of its users and the public. “The thing I saw at Facebook over and over again was there were conflicts of interest between what was good for the public and what was good for Facebook. And Facebook, over and over again, chose to optimise for its own interests, like making more money.”She also accused Facebook of endangering public safety by reversing changes to its algorithm once the 2020 presidential election was over, allowing misinformation to spread on the platform again. “And as soon as the election was over, they turned them [the safety systems] back off or they changed the settings back to what they were before, to prioritise growth over safety. And that really feels like a betrayal of democracy to me.”Facebook’s approach to safety compared with othersIn a 15-year career as a tech professional, Haugen, 37, has worked for companies including Google and Pinterest but she said Facebook had the worst approach to restricting harmful content. She said: “I’ve seen a bunch of social networks and it was substantially worse at Facebook than anything I’d seen before.” Referring to Mark Zuckerberg, Facebook’s founder and chief executive, she said: “I have a lot of empathy for Mark. And Mark has never set out to make a hateful platform. But he has allowed choices to be made where the side-effects of those choices are that hateful, polarising content gets more distribution and more reach.”Instagram and mental healthThe document leak that had the greatest impact was a series of research slides that showed Facebook’s Instagram app was damaging the mental health and wellbeing of some teenage users, with 30% of teenage girls feeling that it made dissatisfaction with their body worse.She said: “And what’s super tragic is Facebook’s own research says, as these young women begin to consume this eating disorder content, they get more and more depressed. And it actually makes them use the app more. And so, they end up in this feedback cycle where they hate their bodies more and more. Facebook’s own research says it is not just that Instagram is dangerous for teenagers, that it harms teenagers, it’s that it is distinctly worse than other forms of social media.”Facebook has described the Wall Street Journal’s reporting on the slides as a “mischaracterisation” of its research.Why Haugen leaked the documentsHaugen said “person after person” had attempted to tackle Facebook’s problems but had been ground down. “Imagine you know what’s going on inside of Facebook and you know no one on the outside knows. I knew what my future looked like if I continued to stay inside of Facebook, which is person after person after person has tackled this inside of Facebook and ground themselves to the ground.”Having joined the company in 2019, Haugen said she decided to act this year and started copying tens of thousands of documents from Facebook’s internal system, which she believed show that Facebook is not, despite public comments to the contrary, making significant progress in combating online hate and misinformation . “At some point in 2021, I realised, ‘OK, I’m gonna have to do this in a systemic way, and I have to get out enough that no one can question that this is real.’”Facebook and violenceHaugen said the company had contributed to ethnic violence, a reference to Burma. In 2018, following the massacre of Rohingya Muslims by the military, Facebook admitted that its platform had been used to “foment division and incite offline violence” relating to the country. Speaking on 60 Minutes, Haugen said: “When we live in an information environment that is full of angry, hateful, polarising content it erodes our civic trust, it erodes our faith in each other, it erodes our ability to want to care for each other. The version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world.”Facebook and the Washington riotThe 6 January riot, when crowds of rightwing protesters stormed the Capitol, came after Facebook disbanded the Civic Integrity team of which Haugen was a member. The team, which focused on issues linked to elections around the world, was dispersed to other Facebook units following the US presidential election. “They told us: ‘We’re dissolving Civic Integrity.’ Like, they basically said: ‘Oh good, we made it through the election. There wasn’t riots. We can get rid of Civic Integrity now.’ Fast-forward a couple months, we got the insurrection. And when they got rid of Civic Integrity, it was the moment where I was like, ‘I don’t trust that they’re willing to actually invest what needs to be invested to keep Facebook from being dangerous.’”The 2018 algorithm changeFacebook changed the algorithm on its news feed – Facebook’s central feature, which supplies users with a customised feed of content such as friends’ photos and news stories – to prioritise content that increased user engagement. Haugen said this made divisive content more prominent.“One of the consequences of how Facebook is picking out that content today is it is optimising for content that gets engagement, or reaction. But its own research is showing that content that is hateful, that is divisive, that is polarising – it’s easier to inspire people to anger than it is to other emotions.” She added: “Facebook has realised that if they change the algorithm to be safer, people will spend less time on the site, they’ll click on less ads, they’ll make less money.”Haugen said European political parties contacted Facebook to say that the news feed change was forcing them to take more extreme political positions in order to win users’ attention. Describing polititicians’ concerns, she said: “You are forcing us to take positions that we don’t like, that we know are bad for society. We know if we don’t take those positions, we won’t win in the marketplace of social media.”In a statement to 60 Minutes, Facebook said: “Every day our teams have to balance protecting the right of billions of people to express themselves openly with the need to keep our platform a safe and positive place. We continue to make significant improvements to tackle the spread of misinformation and harmful content. To suggest we encourage bad content and do nothing is just not true. If any research had identified an exact solution to these complex challenges, the tech industry, governments, and society would have solved them a long time ago.”TopicsFacebookSocial networkingUS Capitol attackInstagramMental healthSocial mediaYoung peoplenewsReuse this content More

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    Kim Kardashian requests compassion for Kanye West's bipolar disorder

    Kim Kardashian West has spoken for the first time about her husband Kanye West’s bipolar disorder after he posted and deleted a string of erratic tweets regarding his family life after the launch of his presidential campaign in Charleston, South Carolina, on Monday.“Those who are close with Kanye know his heart and understand his words sometimes do not align with his intentions,” she wrote on her Instagram Stories.The fashion and reality TV mogul said she had previously avoided commenting on West’s mental health in order to protect her children and West’s right to privacy. In breaking that silence, she said she wished to address the “stigma and misconceptions” surrounding mental health.She wrote: “Those that understand mental illness or even compulsive behaviour know that the family is powerless unless the member is a minor. People who are unaware or far removed from this experience can be judgmental and not understand that the individual themselves have to engage in the process of getting help no matter how hard family and friends try.”In the US, involuntary hospitalisation and treatment is deemed to violate an individual’s civil rights. An individual must pose a danger to themselves or others in order to be held, for evaluation only, which typically lasts no longer than 72 hours. An elderly or “gravely disabled” person may be placed under a conservatorship. Britney Spears has been subject to such an arrangement since she experienced a breakdown in 2008, which has given rise to controversy over its appropriateness to her situation.West was willingly admitted to hospital in 2016, after an emergency call regarding his welfare during a period of erratic behaviour.Kardashian West added: “I understand Kanye is subject to criticism because he is a public figure and his actions at times can cause strong opinions and emotions. He is a brilliant but complicated person who on top of the pressures of being an artist and a black man, who experienced the painful loss of his mother, and has to deal with the pressure and isolation that is heightened by his bipolar disorder.”West has been subject to more widespread media attention than usual since he announced his presidential campaign in early July. While he is not thought to have filed official paperwork, he has tweeted asking fans to get him on the ballot in certain states.In Charleston on Monday, he gave a rambling address referencing the terms of his deal with Adidas for his fashion brand Yeezy, his faith in God and racism in the US, including an assertion that “[abolitionist] Harriet Tubman never actually freed the slaves, she just had the slaves go work for other white people”. He has since expressed doubt over whether to continue with his run this year, or postpone until 2024.Kardashian West asked the media and the public to give their family “compassion and empathy” and thanked those who had expressed concern for her husband’s wellbeing. “We as a society talk about giving grace to the issue of mental health as a whole, however we should also give it to the individuals who are living with it in times when they need it the most,” she wrote.West has said he will release a new album, Donda: With Child – named after his late mother – this Friday. More