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      When dead children are just the price of doing business, Zuckerberg’s apology is empty | Carole Cadwalladr

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      I don’t generally approve of blood sports but I’m happy to make an exception for the hunting and baiting of Silicon Valley executives in a congressional committee room. But then I like expensive, pointless spectacles. And waterboarding tech CEOs in Congress is right up there with firework displays, a brief, thrillingly meaningless sensation on the retina and then darkness.Last week’s grilling of Mark Zuckerberg and his fellow Silicon Valley Übermenschen was a classic of the genre: front pages, headlines, and a genuinely stand-out moment of awkwardness in which he was forced to face victims for the first time ever and apologise: stricken parents holding the photographs of their dead children lost to cyberbullying and sexual exploitation on his platform.Less than six hours later, his company delivered its quarterly results, Meta’s stock price surged by 20.3% delivering a $200bn bump to the company’s market capitalisation and, if you’re counting, which as CEO he presumably does, a $700m sweetener for Zuckerberg himself. Those who listened to the earnings call tell me there was no mention of dead children.A day later, Biden announced, “If you harm an American, we will respond”, and dropped missiles on more than 80 targets across Syria and Iraq. Sure bro, just so long as the Americans aren’t teenagers with smart phones. US tech companies routinely harm Americans, and in particular, American children, though to be fair they routinely harm all other nationalities’ children too: the Wall Street Journal has shown Meta’s algorithms enable paedophiles to find each other. New Mexico’s attorney general is suing the company for being the “largest marketplace for predators and paedophiles globally”. A coroner in Britain found that 14-year-old Molly Jane Russell, “died from an act of self-harm while suffering from depression and the negative effects of online content” – which included Instagram videos depicting suicide.And while dispatching a crack squad of Navy Seals to Menlo Park might be too much to hope for, there are other responses that the US Congress could have mandated, such as, here’s an idea, a law. Any law. One that, say, prohibits tech companies from treating dead children as just a cost of doing business.Because demanding that tech companies don’t enable paedophiles to find and groom children is the lowest of all low-hanging fruit in the tech regulation space. And yet even that hasn’t happened yet. What America urgently needs is to act on its anti-trust laws and break up these companies as a first basic step. It needs to take an axe to Section 230, the law that gives platforms immunity from lawsuits for hosting harmful or illegal content.It needs basic product safety legislation. Imagine GlaxoSmithKline launched an experimental new wonder drug last year. A drug that has shown incredible benefits, including curing some forms of cancer and slowing down ageing. It might also cause brain haemorrhages and abort foetuses, but the data on that is not yet in so we’ll just have to wait and see. There’s a reason that doesn’t happen. They’re called laws. Drug companies go through years of testing. Because they have to. Because at some point, a long time ago, Congress and other legislatures across the world did their job.Yet Silicon Valley’s latest extremely disruptive technology, generative AI, was released into the wild last year without even the most basic federally mandated product testing. Last week, deep fake porn images of the most famous female star on the planet, Taylor Swift, flooded social media platforms, which had no legal obligation to take them down – and hence many of them didn’t.But who cares? It’s only violence being perpetrated against a woman. It’s only non-consensual sexual assault, algorithmically distributed to millions of people across the planet. Punishing women is the first step in the rollout of any disruptive new technology, so get used to that, and if you think deep fakes are going to stop with pop stars, good luck with that too.You thought misinformation during the US election and Brexit vote in 2016 was bad? Well, let’s wait and see what 2024 has to offer. Could there be any possible downside to releasing this untested new technology – one that enables the creation of mass disinformation at scale for no cost – at the exact moment in which more people will go to the polls than at any time in history?You don’t actually have to imagine where that might lead because it’s already happened. A deep fake targeting a progressive candidate dropped days before the Slovakian general election in October. It’s impossible to know what impact it had or who created it, but the candidate lost, and the opposition pro-Putin candidate won. CNN reports that the messaging of the deepfake echoed that put out by Russia’s foreign intelligence service, just an hour before it dropped. And where was Facebook in all of this, you ask? Where it usually is, refusing to take many of the deep fake posts down.Back in Congress, grilling tech execs is something to do to fill the time in between the difficult job of not passing tech legislation. It’s now six years since the Cambridge Analytica scandal when Zuckerberg became the first major tech executive to be commanded to appear before Congress. That was a revelation because it felt like Facebook might finally be brought to heel.But Wednesday’s outing was Zuckerberg’s eighth. And neither Facebook, nor any other tech platform, has been brought to heel. The US has passed not a single federal law. Meanwhile, Facebook has done some exculpatory techwashing of its name to remove the stench of data scandals and Kremlin infiltration and occasionally offers up its CEO for a ritual slaughtering on the Senate floor.To understand America’s end-of-empire waning dominance in the world, its broken legislature and its capture by corporate interests, the symbolism of a senator forcing Zuckerberg to apologise to bereaved parents while Congress – that big white building stormed by insurrectionists who found each other on social media platforms – does absolutely nothing to curb his company’s singular power is as good as any place to start.We’ve had eight years to learn the lessons of 2016 and yet here we are. Britain has responded by weakening the body that protects our elections and degrading our data protection laws to “unlock post-Brexit opportunities”. American congressional committees are now a cargo cult that go through ritualised motions of accountability. Meanwhile, there’s a new tech wonder drug on the market that may create untold economic opportunities or lethal bioweapons and the destabilisation of what is left of liberal democracy. Probably both. Carole Cadwalladr is a reporter and feature writer for the Observer More

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      When Mark Zuckerberg can face US senators and claim the moral high ground, we’re through the looking glass | Marina Hyde

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      Did you catch a clip of the tech CEOs in Washington this week? The Senate judiciary committee had summoned five CEOs to a hearing titled Big Tech and the Online Child Sexual Exploitation Crisis. There was Meta’s Mark Zuckerberg, TikTok’s Shou Zi Chew, Snapchat’s Evan Spiegel, Discord’s Jason Citron and X’s Linda Yaccarino – and a predictable vibe of “Senator, I’m a parent myself …” Listen, these moguls simply want to provide the tools to help families and friends connect with each other. Why must human misery and untold, tax-avoidant billions attend them at every turn?If you did see footage from the hearing, it was probably one of two moments of deliberately clippable news content. Ranking committee member Lindsey Graham addressed Zuckerberg with the words: “I know you don’t mean it to be so, but you have blood on your hands.” Well, ditto, Senator. “You have a product that is killing people,” continued Graham, who strangely has yet to make the same point to the makers of whichever brand of AR-15 he proudly owns, or indeed to the makers of the assault rifles responsible for another record high of US school shootings last year. Firearms fatalities are the number one cause of death among US children and teenagers, a fact the tech CEOs at this hearing politely declined to mention, because no one likes a whatabouterist. And after all, the point of these things is to just get through the posturing of politicians infinitely less powerful than you, then scoot back to behaving precisely as you were before. Zuckerberg was out of there in time to report bumper results and announce Meta’s first ever dividend on Thursday. At time of writing, its shares were soaring.Anyhow, if it wasn’t that clip, maybe it was the one of Zuckerberg being goaded by sedition fist-pumper Josh Hawley into apologising to those in the committee room audience who had lost children to suicide following exploitation on his platform. Thanks to some stagey prodding by Senator Hawley, who famously encouraged the mob on 6 January 2020 (before later being filmed running away from them after they stormed the Capitol), Zuckerberg turned round, stood up, and faced his audience of the bereaved. “I’m sorry for everything you’ve all gone through,” he began. Helpfully, a transcribed version of this off-the-cuff moment found its way into a Meta press release minutes after the event.View image in fullscreenSo I guess that was the hearing. “Tense”, “heated”, “stunning” – listen, if adjectival cliches were legislation, this exercise would have been something more than pointless. And yet, they’re not and it wasn’t. There really ought to be a genre name for this kind of performative busywork – the theatre of failure, perhaps.Other outcomes were once available. Back in 1994, the CEOs of seven big tobacco firms took their oaths before a Senate committee, then spouted a communal line that nicotine wasn’t addictive. Within two years, all seven had quit the tobacco industry – a development not unrelated to the fact that all seven were under investigation by the justice department for perjury. Those were different times, and not just because we probably wouldn’t slap them with the “seven dwarfs” moniker now. These days, you can’t escape the sense that old guys were shouting at Zuckerberg at a hearing six years ago, while he offered 2018’s variation on his favourite blandishment: “We know we have more work to do”. And you suspect they’ll be shouting at him again in five years’ time, when he will still know they have more work to do. “If you’re waiting on these guys to solve the problem,” sniffed Graham of the tech CEOs, “we’re gonna die waiting.” Again, the senator speaks of what he knows. There is always talk of legislation, but there is never really much legislation.There’s a line near the start of the movie version of Ready Player One, the cult dystopian book about a VR world that weirdly feels like the lodestar for Zuckerberg’s pivot towards the metaverse: “I was born in 2027,” explains the teenage protagonist, “after the corn syrup droughts, after the bandwidth riots … after people stopped trying to fix problems, and just tried to outlive them.” It was hard to watch any amount of Wednesday’s hearing – it’s hard to watch a lot of news about the intersection of politics and mega-business these days, in fact – and not feel we are in a very similar place. Few of the politicians giving it the hero act could be said to have left the world in a better place than the one in which they found it when they took office. A necrotic form of politics has gripped the Republican party in particular, and this is the vacuum in which they have been downgraded by corporations they don’t even understand, let alone have the will, foresight, or political skill to control.“Companies over countries,” as Mark Zuckerberg said a long time ago. This once-unformed thought becomes more realised all the time, with the Meta boss last year explaining that, “Increasingly, the real world is a combination of the physical world we inhabit and the digital world we are building.” The added irony is that the more the Lindsey Grahams fail the real world, the more people retreat further into the unregulated embrace of the worlds that the Mark Zuckerbergs run. It’s going to take so much more than the theatre of failure to solve it – but bad actors currently dominate the bill.
      Marina Hyde is a Guardian columnist More

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      in Elections

      Millennials Flock to Instagram to Share Pictures of Themselves at 21

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      The generation that rose with smartphones and social media had a chance to look back this week.Most of the photos are slightly faded. The hairlines fuller. Some feature braces. Old friends. Sorority squats and college sweethearts. Caps and gowns. Laments about skinny jeans and other long lost trends.This week, Instagram stories the world over have been awash with nostalgic snapshots of youthful idealism — there have been at least 3.6 million shares, according a representative for Meta — as people post photos of themselves based on the prompt: “Everyone tap in. Let’s see you at 21.”The first post came from Damian Ruff, a 43-year-old Whole Foods employee based out of Mesa, Ariz. On Jan. 23, Mr. Ruff shared an image from a family trip to Mexico, wearing a tiny sombrero and drinking a Dos Equis. His mother sent him the photo, Mr. Ruff said in an interview. It was the first time they shared a beer together after he turned 21.“Not much has changed other than my gray hair. I see that person and go, ‘Ugh, you are such a child and have no idea,’” he said.Mr. Ruff created the shareable story template with the picture — a feature that Instagram introduced in 2021 but expanded in December — and watched it take off.“The amount of people that have been messaging me and adding me on Instagram out of nowhere, like people from around the world, has been crazy,” Mr. Ruff said.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

    • 188 Shares189 Views

      in US Politics

      Mark Zuckerberg apologises directly to families of online harm victims in Senate hearing – video

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      Mark Zuckerberg, the chief executive of Meta, spoke directly to victims and their family members as he testified during the US Senate judiciary committee hearing on Wednesday.
      After an intense line of questioning by the Republican senator Josh Hawley, who asked Zuckerberg if he would like to apologise to families of victims who were sitting in the audience holding photos of children they say died or were harmed due to his platform, Zuckerberg stood up and faced them More

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      in Elections

      Technology Companies Are Cutting Jobs and Wall Street Likes It

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      The sector is laying off workers after a hiring boom during the pandemic and their share prices are soaring. Tech giants like Microsoft have continued to cut jobs, even after carrying out a wave of layoffs last year.Caroline Brehman/EPA, via ShutterstockTech giants are set to report quarterly earnings, starting on Tuesday with Alphabet and Microsoft. Wall Street is expecting good news, including more progress on artificial intelligence.But the industry has also relied on another strategy to improve financials: layoffs. The cuts aren’t as widespread as last year, when hundreds of thousands of jobs were eliminated. But they’re a reminder that the tech sector is still trying to find its footing after a boom in hiring during the coronavirus pandemic and finding ways to preserve dizzying stock gains.About 100 companies have cut 25,000 positions this year, according to Layoffs.fyi. By comparison, more than 1,000 companies eliminated about 260,000 last year.So far this month: Microsoft announced 1,900 cuts in its video game division, including at its recently acquired Activision Blizzard; Google laid off hundreds of employees, including in its engineering ranks and its hardware division; and Amazon said it was laying off hundreds, including 35 percent of the work force at its Twitch unit.Not all layoffs are the same, The Times notes:For big tech companies, job cuts have been a way to reduce spending on noncore operations and extract the kind of cost savings that Wall Street loves. Now, those cuts are more targeted: In the case of Meta, that means reducing the number of middle managers at Instagram.For smaller tech businesses, it’s more a matter of survival. Start-ups have been finding it harder to raise capital as risk-averse venture capitalists keep their wallets closed. In the words of Nabeel Hyatt, a general partner at Spark Capital, these fledgling companies “are just trying to gain runway to survive.”The cuts will probably continue so long as investors love them. Wall Street has rewarded tech companies that laid off thousands with higher stock prices. Meta’s shares have soared since it embarked on a self-described “year of efficiency” last year that has made it a third slimmer employee-wise. Those cost savings, coupled with a redoubled bet on A.I., has helped push the tech giant’s market value to over $1 trillion.And venture capitalists have told DealBook that they’re ready to invest in start-ups — but that it helps if those companies have made themselves leaner. That, the investors say, will enable them to operate better in potentially difficult times.In other layoff news: Some tech workers are filming their layoffs and posting them on social media, in the name of catharsis and transparency.HERE’S WHAT’S HAPPENING Boeing withdraws efforts to expedite safety approval for a version of its 737 Max jet. The aircraft manufacturer revoked an application it made last year seeking an exemption from a safety standard for a version of its 737 Max 7. Separately, Boeing received some good news amid its latest crisis: The European airline Ryanair, one of its biggest customers, said it would buy more planes if U.S. carriers dropped their orders.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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      in US Politics

      Meta allows ads saying 2020 election was rigged on Facebook and Instagram

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      Meta is now allowing Facebook and Instagram to run political advertising saying the 2020 election was rigged.The policy was reportedly introduced quietly in 2022 after the US midterm primary elections, according to the Wall Street Journal, citing people familiar with the decision. The previous policy prevented Republican candidates from running ads arguing during that campaign that the 2020 election, which Donald Trump lost to Joe Biden, was stolen.Meta will now allow political advertisers to say past elections were “rigged” or “stolen”, although it still prevents them from questioning whether ongoing or future elections are legitimate.Other social media platforms have been making changes to their policies ahead of the 2024 presidential election, for which online messaging is expected to be fiercely contested.In August, X (formerly known as Twitter) said it would reverse its ban on political ads, originally instituted in 2019.Earlier, in June, YouTube said it would stop removing content falsely claiming the 2020 election, or other past US presidential elections, were fraudulent, reversing the stance it took after the 2020 election. It said the move aimed to safeguard the ability to “openly debate political ideas, even those that are controversial or based on disproven assumptions”.Meta, too, reportedly weighed free-speech considerations in making its decision. The Journal reported that Nick Clegg, president of global affairs, took the position that the company should not decide whether elections were legitimate.The Wall Street Journal reported that Donald Trump ran a Facebook ad in August that was apparently only allowed because of the new rules, in which he lied: “We won in 2016. We had a rigged election in 2020 but got more votes than any sitting president.”The Tech Oversight Project decried the change in a statement: “We now know that Mark Zuckerberg and Meta will lie to Congress, endanger the American people, and continually threaten the future of our democracy,” said Kyle Morse, deputy executive director. “This announcement is a horrible preview of what we can expect in 2024.”Combined with recent Meta moves to reduce the amount of political content shared organically on Facebook, the prominence of campaign ads questioning elections could rise dramatically in 2024.“Today you can create hundreds of pieces of content in the snap of a finger and you can flood the zone,” Gina Pak, chief executive of Tech for Campaigns, a digital marketing political organization that works with Democrats, told the Journal.Over the past year Meta has laid off about 21,000 employees, many of whom worked on election policy.Facebook was accused of having a malign influence on the 2016 US presidential election by failing to tackle the spread of misinformation in the runup to the vote, in which Trump beat Hillary Clinton. Fake news, such as articles slandering Clinton as a murderer or saying the pope endorsed Trump, spread on the network as non-journalists – including a cottage industry of teenagers living in Macedonia – published false pro-Trump sites in order to reap advertising dollars when the stories went viral.Trump later appropriated the term “fake news” to slander legitimate reporting of his own falsehoods. More

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      Today’s Top News: Key Takeaways From the G.O.P. Debate, and More

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      The New York Times Audio app is home to journalism and storytelling, and provides news, depth and serendipity. If you haven’t already, download it here — available to Times news subscribers on iOS — and sign up for our weekly newsletter.The Headlines brings you the biggest stories of the day from the Times journalists who are covering them, all in about 10 minutes. Hosted by Annie Correal, the new morning show features three top stories from reporters across the newsroom and around the world, so you always have a sense of what’s happening, even if you only have a few minutes to spare.The candidates mostly ignored former President Donald J. Trump’s overwhelming lead during the debate last night.Todd Heisler/The New York TimesOn Today’s Episode:5 Takeaways From Another Trump-Free Republican Debate, with Jonathan SwanMeet the A.I. Jane Austen: Meta Weaves A.I. Throughout Its Apps, with Mike IsaacHow Complete Was Stephen Sondheim’s Final Musical?, with Michael PaulsonEli Cohen More

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      in US Politics

      TechScape: As the US election campaign heats up, so could the market for misinformation

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      X, the platform formerly known as Twitter, announced it will allow political advertising back on the platform – reversing a global ban on political ads since 2019. The move is the latest to stoke concerns about the ability of big tech to police online misinformation ahead of the 2024 elections – and X is not the only platform being scrutinised.Social media firms’ handlings of misinformation and divisive speech reached a breaking point in the 2020 US presidential elections when Donald Trump used online platforms to rile up his base, culminating in the storming of the Capitol building on 6 January 2021. But in the time since, companies have not strengthened their policies to prevent such crises, instead slowly stripping protections away. This erosion of safeguards, coupled with the rise of artificial intelligence, could create a perfect storm for 2024, experts warn.As the election cycle heats up, Twitter’s move this week is not the first to raise major concerns about the online landscape for 2024 – and it won’t be the last.Musk’s free speech fantasyTwitter’s change to election advertising policies is hardly surprising to those following the platform’s evolution under the leadership of Elon Musk, who purchased the company in 2022. In the months since his takeover, the erratic billionaire has made a number of unilateral changes to the site – not least of all the rebrand of Twitter to X.Many of these changes have centered on Musk’s goal to make Twitter profitable at all costs. The platform, he complained, was losing $4m per day at the time of his takeover, and he stated in July that its cash flow was still in the negative. More than half of the platform’s top advertisers have fled since the takeover – roughly 70% of the platforms leading advertisers were not spending there as of last December. For his part, this week Musk threatened to sue the Anti-Defamation League, saying, “based on what we’ve heard from advertisers, ADL seems to be responsible for most of our revenue loss”. Whatever the reason, his decision to re-allow political advertisers could help boost revenue at a time when X sorely needs it.But it’s not just about money. Musk has identified himself as a “free speech absolutist” and seems hell bent on turning the platform into a social media free-for-all. Shortly after taking the helm of Twitter, he lifted bans on the accounts of Trump and other rightwing super-spreaders of misinformation. Ahead of the elections, he has expressed a goal of turning Twitter into “digital town square” where voters and candidates can discuss politics and policies – solidified recently by its (disastrous) hosting of Republican governor Ron DeSantis’s campaign announcement.Misinformation experts and civil rights advocates have said this could spell disaster for future elections. “Elon Musk is using his absolute control over Twitter to exert dangerous influence over the 2024 election,” said Imran Ahmed, head of the Center for Countering Digital Hate, a disinformation and hate speech watchdog that Musk himself has targeted in recent weeks.In addition to the policy changes, experts warn that the massive workforce reduction Twitter has carried out under Musk could impact the ability to deal with misinformation, as trust and safety teams are now reported to be woefully understaffed.Let the misinformation wars beginWhile Musk’s decisions have been the most high profile in recent weeks, it is not the only platform whose policies have raised alarm. In June, YouTube reversed its election integrity policy, now allowing content contesting the validity of the 2020 elections to remain on the platform. Meanwhile, Meta has also reinstated accounts of high-profile spreaders of misinformation, including Donald Trump and Robert F Kennedy Jr.Experts say these reversals could create an environment similar to that which fundamentally threatened democracy in 2020. But now there is an added risk: the meteoric rise of artificial intelligence tools. Generative AI, which has increased its capabilities in the last year, could streamline the ability to manipulate the public on a massive scale.Meta has a longstanding policy that exempts political ads from its misinformation policies and has declined to state whether that immunity will extend to manipulated and AI-generated images in the upcoming elections. Civil rights watchdogs have envisioned a worst-case scenario in which voters’ feeds are flooded with deceptively altered and fabricated images of political figures, eroding their ability to trust what they read online and chipping away at the foundations of democracy.While Twitter is not the only company rolling back its protections against misinformation, its extreme stances are moving the goalposts for the entire industry. The Washington Post reported this week that Meta was considering banning all political advertising on Facebook, but reversed course to better compete with its rival Twitter, which Musk had promised to transform into a haven for free speech. Meta also dissolved its Facebook Journalism Project, tasked with promoting accurate information online, and its “responsible innovation team,” which monitored the company’s products for potential risks, according to the Washington Post.Twitter may be the most scrutinised in recent weeks, but it’s clear that almost all platforms are moving towards an environment in which they throw up their hands and say they cannot or will not police dangerous misinformation online – and that should concern us all.skip past newsletter promotionafter newsletter promotionThe wider TechScape David Shariatmadari goes deep with the co-founder of DeepMind about the mind-blowing potential of artificial intelligence in biotech in this long read. New tech news site 404 Media has published a distressing investigation into AI-generated mushroom-foraging books on Amazon. In a space where misinformation could mean the difference between eating something delicious and something deadly, the stakes are high. If you can’t beat them, join them: celebrities have been quietly working to sign deals licensing their artificially generated likenesses as the AI arms race continues. Elsewhere in AI – scammers are on the rise, and their tactics are terrifying. And the Guardian has blocked OpenAI from trawling its content. Can you be “shadowbanned” on a dating app? Some users are convinced their profiles are not being prioritised in the feed. A look into this very modern anxiety, and how the algorithms of online dating actually work. More