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    Optimizing for outrage: ex-Obama digital chief urges curbs on big tech

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    A former digital strategist for Barack Obama has demanded an end to big tech’s profit-driven optimization of outrage and called for regulators to curb online disinformation and division.
    Michael Slaby – author of a new book, For All the People: Redeeming the Broken Promises of Modern Media and Reclaiming Our Civic Life – described tech giants Facebook and Google as “two gorillas” crushing the very creativity needed to combat conspiracy theories spread by former US president Donald Trump and others.
    “The systems are not broken,” Slaby, 43, told the Guardian by phone from his home in Rhinebeck, New York. “They are working exactly as they were designed for the benefit of their designers. They can be designed differently. We can express and encourage a different set of public values about the public goods that we need from our public sphere.”
    Facebook has almost 2.8 billion global monthly active users with a total of 3.3 billion using any of the company’s core products – Facebook, WhatsApp, Instagram and Messenger – on a monthly basis. Its revenue in the fourth quarter of last year was $28bn, up 33% from a year earlier, and profits climbed 53% to $11.2bn.
    But the social network founded by Mark Zuckerberg stands accused of poisoning the information well. Critics say it polarises users and allows hate speech and conspiracy theories to thrive, and that people who join extremist groups are often directed by the platform’s algorithm. The use of Facebook by Trump supporters involved in the 6 January insurrection at the US Capitol has drawn much scrutiny.
    Slaby believes Facebook and Twitter were too slow to remove Trump from their platforms. “This is where I think they hide behind arguments like the first amendment,” he said. “The first amendment is about government suppression of speech; it doesn’t have anything to do with your access to Facebook. More

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    SolarWinds hack was work of 'at least 1,000 engineers', tech executives tell Senate

    Sign up for the Guardian Today US newsletterTech executives revealed that a historic cybersecurity breach that affected about 100 US companies and nine federal agencies was larger and more sophisticated than previously known.The revelations came during a hearing of the US Senate’s select committee on intelligence on Tuesday on last year’s hack of SolarWinds, a Texas-based software company. Using SolarWinds and Microsoft programs, hackers believed to be working for Russia were able to infiltrate the companies and government agencies. Servers run by Amazon were also used in the cyber-attack, but that company declined to send representatives to the hearing.Representatives from the impacted firms, including SolarWinds, Microsoft, and the cybersecurity firms FireEye Inc and CrowdStrike Holdings, told senators that the true scope of the intrusions is still unknown, because most victims are not legally required to disclose attacks unless they involve sensitive information about individuals. But they described an operation of stunning size.Brad Smith, the Microsoft president, said its researchers believed “at least 1,000 very skilled, very capable engineers” worked on the SolarWinds hack. “This is the largest and most sophisticated sort of operation that we have seen,” Smith told senators.Smith said the hacking operation’s success was due to its ability to penetrate systems through routine processes. SolarWinds functions as a network monitoring software, working deep in the infrastructure of information technology systems to identify and patch problems, and provides an essential service for companies around the world. “The world relies on the patching and updating of software for everything,” Smith said. “To disrupt or tamper with that kind of software is to in effect tamper with the digital equivalent of our Public Health Service. It puts the entire world at greater risk.”“It’s a little bit like a burglar who wants to break into a single apartment but manages to turn off the alarm system for every home and every building in the entire city,” he added. “Everybody’s safety is put at risk. That is what we’re grappling with here.”Smith said many techniques used by the hackers have not come to light and that the attacker might have used up to a dozen different means of getting into victim networks during the past year.This is the largest and most sophisticated sort of operation that we have seenMicrosoft disclosed last week that the hackers had been able to read the company’s closely guarded source code for how its programs authenticate users. At many of the victims, the hackers manipulated those programs to access new areas inside their targets.Smith stressed that such movement was not due to programming errors on Microsoft’s part but on poor configurations and other controls on the customer’s part, including cases “where the keys to the safe and the car were left out in the open”.George Kurtz, the CrowdStrike chief executive, explained that in the case of his company, hackers used a third-party vendor of Microsoft software, which had access to CrowdStrike systems, and tried but failed to get into the company’s email. Kurtz turned the blame on Microsoft for its complicated architecture, which he called “antiquated”.“The threat actor took advantage of systemic weaknesses in the Windows authentication architecture, allowing it to move laterally within the network” and reach the cloud environment while bypassing multifactor authentication, Kurtz said.Where Smith appealed for government help in providing remedial instruction for cloud users, Kurtz said Microsoft should look to its own house and fix problems with its widely used Active Directory and Azure.“Should Microsoft address the authentication architecture limitations around Active Directory and Azure Active Directory, or shift to a different methodology entirely, a considerable threat vector would be completely eliminated from one of the world*s most widely used authentication platforms,” Kurtz said.The executives argued for greater transparency and information-sharing about breaches, with liability protections and a system that does not punish those who come forward, similar to airline disaster investigations.“It’s imperative for the nation that we encourage and sometimes even require better information-sharing about cyber-attacks,” Smith said.Lawmakers spoke with the executives about how threat intelligence can be more easily and confidentially shared among competitors and lawmakers to prevent large hacks like this in the future. They also discussed what kinds of repercussion nation-state sponsored hacks warrant. The Biden administration is rumored to be considering sanctions against Russia over the hack, according to a Washington Post report.“This could have been exponentially worse and we need to recognize the seriousness of that,” said Senator Mark Warner of Virginia. “We can’t default to security fatalism. We’ve got to at least raise the cost for our adversaries.”Lawmakers berated Amazon for not appearing at the hearing, threatening to compel the company to testify at subsequent panels.“I think [Amazon has] an obligation to cooperate with this inquiry, and I hope they will voluntarily do so,” said Senator Susan Collins, a Republican. “If they don’t, I think we should look at next steps.”Reuters contributed to this report. More

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    What Has Amazon Been Withholding?

    Everyone knows that Amazon is a successful, profitable, world-conquering and, therefore, obscenely rich company. It has made Jeff Bezos the richest man in the world. He keeps getting richer by the day. With his fortune, Bezos doesn’t need to be as careful with his cash, in contrast with normal human beings, who know how important is to save up for a rainy day. That may help to explain why Bezos has just stepped away from his post as CEO. Still, the culture Bezos created at Amazon during his reign insists on being extremely careful with its money. We now learn that this is true even when it’s cash that belongs to other people.

    Facebook Wants to Read Your Brain

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    The New York Times features an article with this headline: “Amazon to Pay Fine for Withholding Tips From Delivery Drivers.” The first sentence gives the gist of the story: “Amazon agreed on Tuesday to pay $62 million to the Federal Trade Commission to settle charges that it withheld tips to delivery drivers over a two-and-a-half year period, in a case that highlights the federal government’s increased interest in gig-economy workers.”

    Today’s Daily Devil’s Dictionary definition:

    Withhold:

    1. When practiced by a government’s tax authorities: to retain the amount of money that is calculated as taxes that must be paid.
    2. When practiced by Amazon: to steal money owed to workers who have no idea what is going on.

    Contextual Note

    With any New York Times article, it is important to pay attention to the verbs. In this sentence, “withhold” appears alongside “agree,” “pay” and “highlight,” a word typically used to introduce the broad theme the article will develop. At no point in the article does the article use the verb that most people would use to describe Amazon’s deed — “steal.” Instead, it describes how the stealing took place: “Amazon had promised its Flex delivery drivers that they would receive 100 percent of all customers’ tips. But starting in 2016, the F.T.C. said, Amazon secretly lowered the hourly delivery wages, which were advertised at $18 to $25, and tried to mask the smaller wages by using customer tips to cover for the smaller hourly pay.” This time, the key verbs are “promised,” “receive,” “lowered,” “mask” and “cover.” Taken together, those verbs may suggest prolonged criminal acts.

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    Once Amazon realized the theft had been noticed, it did what any common thief would be inclined to do when hauled before a court. The company promised to reform and proposed a friendly settlement to compensate the victims and avoid scandal. As The New York Times tell us, “Amazon stopped the practice in 2019, after it became aware of the F.T.C.’s investigation.” Just like any burglar or pickpocket would then gladly do, Amazon “settled without admitting wrongdoing.” Why admit wrongdoing when the crime only took place over a period of two and a half years?

    The settlement demonstrated Amazon’s generosity. It amounted to “tens of millions of dollars,” which of course is small change for a company with a market cap of around $1.7 trillion. Such a small amount hardly deserves the qualification of theft. The misdemeanor merits the label The Times seems content with: “inadvertent withholding.”

    By the end of the article, the only reference to unlawful activity appears in a quote from Rohit Chopra, at the Federal Trade Commission: “Amazon is one of the largest and most feared corporate empires on the planet, and it is critical that global regulators carefully scrutinize whether the company is amassing and abusing its market power through unlawful practices.” Even this mention of “unlawful practices” falls far short of suggesting that Amazon may be guilty of an actual crime. It is now accepted wisdom, as determined by the Supreme Court and reaffirmed by Senator Mitt Romney, that “corporations are people.” But corporations are never punished in the way people are punished. Just ask Jean Valjean.

     Historical Note

    In 18th-century England, capitalism began to take form. Part of its job was to, write a new set of rules for human management. At about the same time, reformers began to call into question slavery, a standard feature of the brutal colonialism that had been fueling European prosperity for at least 200 years. The reason capitalists themselves began to find slavery and serfdom intolerable was the fact that those who controlled the means of production felt some vague sense of responsibility for the well-being of the slaves, who were a form of property that required maintenance. 

    At the beginning of the 19th century, economist David Ricardo described the new industrial approach to employment: the subsistence theory of wages. Market forces became the deciding factor, replacing the relationship of human dependency between employers and labor: “Ricardo wrote that the ‘natural price’ of labour was simply the price necessary to enable the labourers to subsist and to perpetuate the race.” This vision of economic production led to the abolition of slavery. But its real purpose was to liberate employers from any sense of vestigial responsibility for the livelihood of workers, who were merely anonymous, interchangeable suppliers of a new notion of “manpower” rather than humans who might, at odd moments, require the attention of the employer, if only because they tend to be more productive when healthy.

    An approach based exclusively on criteria of subsistence proved untenable for a simple reason: Humans are cultural beings rather than pure economic actors. Both individually and collectively, they can exercise intelligence. They may even succeed in analyzing power relationships and put pressure on the marketplace itself. 

    When capitalists found themselves confronted by the complexity of human psychology and cultural reality, they had to imagine sophisticated strategies to defend the law of subsistence wages. That could have led to the kind of theorizing that is now promoted as “social responsibility,” which many leaders like to praise while avoiding the practice. In most managers’ minds, the subsistence theory remains a foundational idea. Employers do what is necessary to keep wages as close to subsistence level as possible. Amazon is the perfect example.

    One solution is robotization. The subsistence requirements of robots are not only minimal, but devoid of psychology. Robots don’t complain of any form of abuse and they don’t talk to each other — two of the factors that led to the kind of pressure that led to reforms concerning employment itself and working conditions. Amazon has been robotizing as much as it can and will continue to do so in the future. Future generations of artificial intelligence will accelerate the trend.

    Embed from Getty Images

    The New York Times tends to admire rich people and successful companies, though it also allows itself to criticize them, especially when they give to Republican causes or promote Republican talking points. As the owner of The Washington Post, Bezos appears to be on the same side of the fence as The Times, squarely in the establishment Democrat camp. The Times tends to see Bezos as a hero to be admired for his skill and his wealth.

    In its role as an objective reporter of the facts in the news, The Times nevertheless makes a point of acknowledging the real world. In 2015, the paper of record did a thorough piece on Bezos’s management approach at Amazon. The article provided multiple examples of the deeply inhuman management culture Bezos created: “Amazon is in the vanguard of where technology wants to take the modern office: more nimble and more productive, but harsher and less forgiving.” It mentions Bezos’ “eagerness to tell others how to behave; an instinct for bluntness bordering on confrontation; and an overarching confidence in the power of metrics.” It quotes an employee saying that “If you’re a good Amazonian, you become an Amabot … a term that means you have become at one with the system” — an Amazon robot.

    The overall tone of the 2015 article is one of rapt admiration of the originality and assertiveness of a modern, pitiless meritocratic management style that seeks global conquest. The kind of management that can “withhold” tips from anonymous drivers to boost its own highly positive bank balance. This week’s article on the settlement with the FTC offers Amazon the final word, quoting Amazon’s statement that its pay for contract workers was among the “best in the industry,” and that, after the settlement with the drivers, the company is “pleased to put this matter behind us.” The wealthy are always pleased to put embarrassing matters behind them.

    *[In the age of Oscar Wilde and Mark Twain, another American wit, the journalist Ambrose Bierce, produced a series of satirical definitions of commonly used terms, throwing light on their hidden meanings in real discourse. Bierce eventually collected and published them as a book, The Devil’s Dictionary, in 1911. We have shamelessly appropriated his title in the interest of continuing his wholesome pedagogical effort to enlighten generations of readers of the news. Read more of The Daily Devil’s Dictionary on Fair Observer.]

    The views expressed in this article are the author’s own and do not necessarily reflect Fair Observer’s editorial policy. More

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    To restore trust in democracy, the US should lead a global 'fact fightback' | Timothy Garton Ash

    To survive, democracy needs a minimum of shared truth. With the storming of the Capitol in Washington on 6 January, the US showed us just how dangerous it is when millions of citizens are led to deny an important, carefully verified fact – namely, who won the election.
    To prosper, democracy needs a certain kind of public sphere, one in which citizens and their representatives engage in vigorous argument on the basis of shared facts. Restoring that kind of public sphere is now a central task for the renewal of liberal democracy. Call it the fact fightback.
    The basic idea comes to us from the very beginnings of democracy, 2,500 years ago. The citizens of ancient Athens gathered in an open air debating place known as the Pnyx – the original “public square”. “Who will address the assembly?” asked the herald, and any citizen could get up on a stone platform to speak. After facts and arguments had been presented and debated, a policy was put to a vote. It was through this deliberative process that the ancient Athenians decided to fight the invading Persians at sea, in the Battle of Salamis, and saved the world’s first democracy.
    To be sure, ancient Athens never entirely measured up to its own revolutionary ideal of equal, free speech for the public good; nor did the US “public square”, even before the arrival of Fox News and Facebook. Beware the myth of a pre-Zuckerberg golden age, when only the purest waters of Truth flowed from the mouths of supremely principled newspapermen, and all citizens were rational, informed and respectfully open-minded. But most democracies have in recent years moved further away from the Athenian ideal: some rapidly (the US, Poland), others more slowly (Germany, Britain).
    To address this challenge, we need a twin-track strategy. On the first track, individual democracies must tackle the particular problems of their own national information environments. In Britain, for example, the battle to defend and improve the BBC is more important than anything the UK government does about Facebook or Twitter.
    A public service broadcaster such as the BBC gives us not just verified facts but a curated diversity of arguments in one place: a digital Pnyx. Any democracy that has a decent public service broadcaster should double its budget, strengthen its independence from government and task it with enhancing the digital public square for tomorrow’s citizens.
    In Poland, where public service broadcasting has been destroyed by a populist ruling party, it is now crucial to defend independent private media such as the TVN television channel and the onet.pl internet platform. They and others are coming under sharp attack, with measures straight out of the playbook of Viktor Orbán in Hungary.
    In the US there is no shortage of diverse, free, privately owned media, including some of the best in the world. The problem there is that Americans have largely separated out into two divorced media worlds – with different television channels, radio stations, YouTube channels, Facebook pages and Twitter feeds (such as the currently deleted @realDonaldTrump) giving them incompatible versions of reality.
    It is as if half the citizens of ancient Athens had assembled on the old Pnyx, where they were addressed by Pericles, while the other half gathered on a counter-Pnyx, where the would-be tyrant Hippias (Donald J) held them enthralled. How do you bring Americans back together so they listen to each other again?
    Yet no single nation is big enough to take on the private superpowers of the digital world – Facebook, Google, Amazon, Twitter, Apple, Netflix. Here, on this second track, we need the co-ordinated action of a critical mass of democracies, starting with the US and those of the European Union.
    Outside China, the US is the world’s leading digital trendsetter while the EU is its leading norm-setter. Put together the trendsetter and the norm-setter, add a bunch of other leading democracies, and you have a combination of market and regulatory power to which even His Digital Highness Mark Zuckerberg must bow.
    When I hear politicians confidently pontificating about Facebook or Google, I am reminded of HL Mencken’s remark: “For every complex problem there is an answer that is clear, simple and wrong.” Make them pay for news links on their platforms! (The Australian solution.) Put the former Daily Mail editor Paul Dacre on to them as head of the UK media regulator Ofcom! Treat platforms as publishers!
    The US’s giant for-profit platforms are neither “dumb pipes” nor publishers, but a new creation somewhere in-between. They are algorithmic selectors, distributors and promoters of content provided by others and, at the same time, mass collectors and commercial exploiters of our data.
    At best, they are important aids to truth-seeking. (We Google the sharpest criticism of Google.) At worst, they are unprecedentedly powerful amplifiers of lies. The profit motive pushes them towards the dark side, via algorithmic maximisation of the currency of attention. In a 2016 internal report, Facebook itself found that 64% of those who joined one extremist group on Facebook did so only because the company’s algorithm recommended it to them. (“We’ve changed, you know!” protests Facebook, like a reformed alcoholic. But has he really stopped drinking?)
    What we need now is a process, led by the US and EU, to distil some coherent policies from what is already a large body of good research. Some, such as amending the US Communications Decency Act to make platforms more directly responsible for curbing harmful content, will depend on the new US Congress. Others, such as breaking what are clearly monopolies or near-monopolies, will require a strategic combination of EU competition policy and revised US anti-trust legislation.
    For content moderation, we should build on the hybrid regulation model pioneered in Facebook’s new oversight board, which has just issued its first rulings. (Next challenge: should Facebook, and by implication Twitter, continue to ban ex-president Trump?) Serious solutions will involve technological innovation, business practice, fact-checking and digital education, as well as democratically mandated law and regulation.
    Ideally, this would result in a set of proposals being put before the “summit of democracies” planned by the US president, Joe Biden. Of course, 80 different countries are not going to adopt identical measures. But there must be some coherence in the underlying principles and basic approaches, otherwise the internet of the free, which has already lost China, will become even more of a splinternet. Moreover, the private superpowers will be the only ones who can afford the cost of complying with 80 different sets of regulations, thus unintentionally strengthening the fateful trend to monopoly. Since these are US companies, a special responsibility falls on Washington. Here is a unique opportunity for Biden’s US to show that it can listen as well as lead.
    Timothy Garton Ash is the author of Free Speech: Ten Principles for a Connected World More

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    'It let white supremacists organize': the toxic legacy of Facebook's Groups

    Sign up for the Guardian Today US newsletterMark Zuckerberg, the Facebook CEO, announced last week the platform will no longer algorithmically recommend political groups to users in an attempt to “turn down the temperature” on online divisiveness.But experts say such policies are difficult to enforce, much less quantify, and the toxic legacy of the Groups feature and the algorithmic incentives promoting it will be difficult to erase.“This is like putting a Band-Aid on a gaping wound,” said Jessica J González, the co-founder of the anti-hate speech group Change the Terms. “It doesn’t do enough to combat the long history of abuse that’s been allowed to fester on Facebook.”Groups – a place to create ‘meaningful social infrastructure’Facebook launched Groups, a feature that allows people with shared interests to communicate on closed forums, in 2010, but began to make a more concerted effort to promote the feature around 2017 after the Cambridge Analytica scandal cast a shadow on the platform’s Newsfeed.In a long blogpost in 2017 February called Building Global Community, Zuckerberg argued there was “a real opportunity” through groups to create “meaningful social infrastructure in our lives”.He added: “More than one billion people are active members of Facebook groups, but most don’t seek out groups on their own – friends send invites or Facebook suggests them. If we can improve our suggestions and help connect one billion people with meaningful communities, that can strengthen our social fabric.”After growing its group suggestions and advertising the feature extensively – including during a 60-second spot in the 2020 Super Bowl – Facebook did see a rise in use. In February 2017 there were 100 million people on the platform who were in groups they considered “meaningful”. Today, that number is up to more than 600 million.That fast rise, however, came with little oversight and proved messy. In shifting its focus to Groups, Facebook began to rely more heavily on unpaid moderators to police hate speech on the platform. Groups proved a more private place to speak, for conspiracy theories to proliferate and for some users to organize real-life violence – all with little oversight from outside experts or moderators.Facebook in 2020 introduced a number of new rules to “keep Facebook groups safe”, including new consequences for individuals who violate rules and increased responsibility given to admins of groups to keep users in line. The company says it has hired 35,000 people to address safety on Facebook, including engineers, moderators and subject matter experts, and invested in AI technology to spot posts that violate it guidelines.“We apply the same rules to Groups that we apply to every other form of content across the platform,” a Facebook company spokesperson said. “When we find Groups breaking our rules we take action – from reducing their reach to removing them from recommendations, to taking them down entirely. Over the years we have invested in new tools and AI to find and remove harmful content and developed new policies to combat threats and abuse.”Researchers have long complained that little is shared publicly regarding how, exactly, Facebook algorithms work, what is being shared privately on the platform, and what information Facebook collects on users. The increased popularity of Groups made it even more difficult to keep track of activity on the platform.“It is a black box,” said González regarding Facebook policy on Groups. “This is why many of us have been calling for years for greater transparency about their content moderation and enforcement standards. ”Meanwhile, the platform’s algorithmic recommendations sucked users further down the rabbit hole. Little is known about exactly how Facebook algorithms work, but it is clear the platform recommends users join similar groups to ones they are already in based on keywords and shared interests. Facebook’s own researchers found that “64% of all extremist group joins are due to our recommendation tools”, an internal report in 2016 found.“Facebook has let white supremacists organize and conspiracy theorists organize all over its platform and has failed to contain that problem,” González said. “In fact it has significantly contributed to the spread of that problem through its recommendation system.”‘We need to do something to stop these conversations’Facebook’s own research showed that algorithmic recommendations of groups may have contributed to the rise of violence and extremism. On Sunday, the Wall Street Journal reported that internal documents showed executives were aware of risks posed by groups and were warned repeatedly by researchers to address them. In one presentation in 2020 August, researchers said roughly “70% of the top 100 most active US Civic Groups are considered non-recommendable for issues such as hate, misinfo, bullying and harassment”.“We need to do something to stop these conversations from happening and growing as quickly as they do,” the researchers wrote, according to the Wall Street Journal, and suggested taking measures to slow the growth of Groups until more could be done to address the issues.Several months later, Facebook halted algorithmic recommendations for political groups ahead of the US elections – a move that has been extended indefinitely with the policy announced last week. The change seemed to be motivated by the 6 January insurrection, which the FBI found had been tied to organizing on Facebook.In response to the story in the Wall Street Journal, Guy Rosen, Facebook’s vice-president of integrity, who oversees content moderation policies on the platform, said the problems were indicative of emerging threats rather than inability to address long-term problems. “If you’d have looked at Groups several years ago, you might not have seen the same set of behaviors,” he said.Facebook let white supremacists and conspiracy theorists organize all over its platform and has failed to contain that problemBut researchers say the use of Groups to organize and radicalize users is an old problem. Facebook groups had been tied to a number of harmful incidents and movements long before January’s violence.“Political groups on Facebook have always advantaged the fringe, and the outsiders,” said Joan Donovan, a lead researcher at Data and Society who studies the rise of hate speech on Facebook. “It’s really about reinforcement – the algorithm learns what you’ve clicked on and what you like and it tries to reinforce those behaviors. The groups become centers of coordination.”Facebook was criticized for its inability to police terror groups such as the Islamic State and al-Qaida using it as early as 2016. It was used extensively in organizing of the Unite the Right Rally in Charlottesville in 2019, where white nationalists and neo-Nazis violently marched. Militarized groups including Proud Boys, Boogaloo Bois and militia groups all organized, promoted and grew their ranks on Facebook. In 2020 officials arrested men who had planned a violent kidnapping of the Michigan governor, Gretchen Whitmer, on Facebook. A 17-year-old in Illinois shot three people, killing two, in a protest organized on Facebook.These same algorithms have allowed the anti-vaccine movement to thrive on Facebook, with hundreds of groups amassing hundreds of thousands of members over the years. A Guardian report in 2019 found the majority of search results for the term “vaccination” were anti-vaccine, led by two misinformation groups, “Stop Mandatory Vaccination” and “Vaccination Re-education Discussion Forum” with more than 140,000 members each. These groups were ultimately tied to harassment campaigns against doctors who support vaccines.In September 2020, Facebook stopped health groups from being algorithmically recommended to put a stop to such misinformation issues. It also has added other rules to stop the spread of misinformation, including banning users from creating a new group if an existing group they had administrated is banned.The origin of the QAnon movement has been traced to a post on a message board in 2017. By the time Facebook banned content related to the movement in 2020, a Guardian report had exposed that Facebook groups dedicated to the dangerous conspiracy theory QAnon were spreading on the platform at a rapid pace, with thousands of groups and millions of members.‘The calm before the storm’Zuckerberg has said in 2020 the company had removed more than 1m groups in the past year, but experts say the action coupled with the new policy on group recommendations are falling short.The platform promised to stop recommending political groups to users ahead of the elections in November and then victoriously claimed to have halved political group recommendations. But a report from the Markup showed that 12 groups among the top 100 groups recommended to users in its Citizen Browser project, which tracks links and group recommendations served to a nationwide panel of Facebook users, were political in nature.Indeed, the Stop the Steal groups that emerged to cast doubt on the results of the election and ultimately led to the 6 January violent insurrection amassed hundreds of thousands of followers – all while Facebook’s algorithmic recommendations of political groups were paused. Many researchers also worry that legitimate organizing groups will be swept up in Facebook’s actions against partisan political groups and extremism.“I don’t have a whole lot of confidence that they’re going to be able to actually sort out what a political group is or isn’t,” said Heidi Beirich, who is the co-founder of the Global Project Against Hate and Extremism and sits on Facebook’s Real Oversight Board, a group of academics and watchdogs criticizing Facebook’s content moderation policies.“They have allowed QAnon, militias and other groups proliferate so long, remnants of these movements remain all over the platform,” she added. “I don’t think this is something they are going to be able to sort out overnight.”“It doesn’t actually take a mass movement, or a massive sea of bodies, to do the kind of work on the internet that allows for small groups to have an outsized impact on the public conversation,” added Donovan. “This is the calm before the storm.” More

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    What a picture of Alexandria Ocasio-Cortez in a bikini tells us about the disturbing future of AI | Arwa Mahdawi

    Want to see a half-naked woman? Well, you’re in luck! The internet is full of pictures of scantily clad women. There are so many of these pictures online, in fact, that artificial intelligence (AI) now seems to assume that women just don’t like wearing clothes.That is my stripped-down summary of the results of a new research study on image-generation algorithms anyway. Researchers fed these algorithms (which function like autocomplete, but for images) pictures of a man cropped below his neck: 43% of the time the image was autocompleted with the man wearing a suit. When you fed the same algorithm a similarly cropped photo of a woman, it auto-completed her wearing a low-cut top or bikini a massive 53% of the time. For some reason, the researchers gave the algorithm a picture of the Democratic congresswoman Alexandria Ocasio-Cortez and found that it also automatically generated an image of her in a bikini. (After ethical concerns were raised on Twitter, the researchers had the computer-generated image of AOC in a swimsuit removed from the research paper.)Why was the algorithm so fond of bikini pics? Well, because garbage in means garbage out: the AI “learned” what a typical woman looked like by consuming an online dataset which contained lots of pictures of half-naked women. The study is yet another reminder that AI often comes with baked-in biases. And this is not an academic issue: as algorithms control increasingly large parts of our lives, it is a problem with devastating real-world consequences. Back in 2015, for example, Amazon discovered that the secret AI recruiting tool it was using treated any mention of the word “women’s” as a red flag. Racist facial recognition algorithms have also led to black people being arrested for crimes they didn’t commit. And, last year, an algorithm used to determine students’ A-level and GCSE grades in England seemed to disproportionately downgrade disadvantaged students.As for those image-generation algorithms that reckon women belong in bikinis? They are used in everything from digital job interview platforms to photograph editing. And they are also used to create huge amounts of deepfake porn. A computer-generated AOC in a bikini is just the tip of the iceberg: unless we start talking about algorithmic bias, the internet is going to become an unbearable place to be a woman. More

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    Tech Exodus: Is Silicon Valley in Trouble?

    On January 7, the news media announced that Elon Musk had surpassed Jeff Bezos as “the richest person on Earth.” I have a personal interest in the story. Two of my neighbors just bought a Tesla, and this morning, on the highway between Geneva and Lausanne, an angry Tesla driver flashed me several times, demanding that I let him pass. His license plate was from Geneva. Apparently, these days, driving a Tesla automatically gives you privileges, including speeding, particularly if you sport a Geneva or Zurich license plate. In the old days, at least in Germany, bullying others on the highway was a privilege reserved for Mercedes and BMW drivers, who, as the saying went, had an “inbuilt right-of-way.” Oh my, how times have changed.

    Texas: The End of Authentic America?

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    Elon Musk is one of these success stories that only America can write. He is the postmodern equivalent of Howard Hughes, a visionary, if slightly unhinged, genius, who loved to flout conventions and later on in his life became a recluse. And yet, had you bought 100 shares of Tesla a year ago, your initial investment would be worth more than eight times as much today (from $98 to $850). Tough shit, as they like to say in Texas.

    The Lone Star

    Why Texas? At the end of last year, Elon Musk announced that he was going to leave Silicon Valley to find greener pastures in Texas. To be more precise, Austin, Texas. Austin is not only the capital of the Lone Star State. It also happens to be an oasis of liberalism in a predominantly red state. When I was a student at the University of Texas in the late 1970s, we would go to the Barton Springs pool, one of the few places where women could go topless. For a German, this was hardly noteworthy; for the average Texan, it probably bordered on revolutionary — and obscene.

    In the 2020 presidential election, in Travis County, which includes Austin and adjacent areas, Donald Trump garnered a mere 26% of the vote, compared to 52% for the whole state. Austin is also home to the University of Texas, one of America’s premier public universities, which “has spent decades investing in science and engineering programs.”

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    Musk is hardly alone in relocating to Texas. Recently, both Hewlett Packard Enterprise and Oracle announced they would move operations there, the first one to Houston, the second to Austin, where it will join relatively long-time resident tech heavyweights such as recently reinvigorated Advanced Micro Devices and Dell. It is not clear, however, whether Oracle will feel more comfortable in Austin than Silicon Valley. After all, Oracle was very close to the Trump administration.

    Recently, there has been a lot of talk about the “tech exodus” from Silicon Valley. Michael Lind, the influential social analyst and pundit who also happens to teach at UT, has preferred to speak of a “Texodus,” as local patriotism obligates. Never short of hyperbole, Lind went so far as to boldly predict that the “flight of terrified techies from California to Texas marks the end of one era, and the beginning of a new one.” Up in Seattle and over in Miami, questions were raised whether or not and how they might benefit from the “Texit.”

    Lind’s argument is that over the past decade or so, Silicon Valley has gone off track. In the past, tech startups in the Bay Area succeeded because they produced something. As he puts it, Elon Musk and Jeff Bezos “are building and testing rockets in rural Texas.” Musk produces cars and batteries. Against that, Silicon Valley’s new “tech” darlings come up with clever ideas, such as allowing “grandmothers to upload videos of their kittens for free, and then sell the advertising rights to the videos and pocket the cash.”

    The models are Uber and Lyft, which Lind dismisses as nothing more than hyped-up telephone companies. Apparently, Lind does not quite appreciate the significance of the gig economy and particularly the importance of big data, which is the real capital of these companies and makes them “tech.” This is hardly surprising, given Austin’s history of hostility to the sharing economy — at least as long as it associated with its industry giants. As early as 2016, Austin held a referendum on whether or not the local government should be allowed to regulate Uber and Lyft. The companies lost, and subsequently fired 10,000 drivers, leaving Austinites stranded.

    In the months that followed, underground ride-sharing schemes started to spring up, seeking to fill the void. In the meantime, Uber and Lyft lobbied the state legislature, which ultimately passed a ride-hailing law, which established licensing on the state level, circumventing local attempts at regulation, which allowed Uber and Lyft to resume operations.

    Unfortunately for Lind, he also has it in for Twitter and Facebook for their “regular and repeated censorship of Republicans and conservatives” — an unusual failure of foresight in light of recent events at the Capitol. Ironically enough, Facebook has a large presence in Austin. Business sources from the city reported that Facebook is in the market for an additional 1 million square feet of office space in Austin. So is Google, which in recent years has significantly expanded its presence in the city and elsewhere in Texas.

    Colonial Transplant

    Does that mean Austin is likely to be able to rival Silicon Valley as America’s top innovation center for the high-tech industry? Not necessarily. As Margaret O’Mara has pointed out in the pages of The New York Times, this is not the first time that Silicon Valley has faced this kind of losses. And yet, “Silicon Valley always roared back, each time greater than the last. One secret to its resilience: money. The wealth created by each boom — flowing chiefly to an elite circle of venture investors and lucky founders — outlasted each bust. No other tech region has generated such wealth and industry-specific expertise, which is why it has had such resilience.”

    Industry insiders concur. In their view, Austin is less a competitor than a “colony.” Or, to put it slightly differently, Austin is nothing more than an outpost for tech giants such as Google and Facebook, while their main operations stay in Silicon Valley. It is anyone’s guess whether this time, things will pan out the same or somewhat differently. This depends both on the push and pull factors that inform the most recent tech exodus — in other words, on what motivates Silicon Valley denizens to abandon the Bay Area for the hills surrounding Austin.

    A recent Berkeley IGS poll provides some answers. According to the poll, around half of Californians thought about leaving the state in 2019. Among the most important reasons were the high cost of housing, the state’s high taxes and, last but not least, the state’s “political culture.” More detailed analysis suggests that the latter is a very significant factor: Those identifying themselves as conservatives or Republicans were three times as likely than liberals and Democrats to say they were seriously considering leaving the state.

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    The fact that 85% of Republicans who thought about leaving did so for reasons of political culture is a strong indication of the impact of partisanship. Among Democrats, only around 10% mentioned political culture as a reason for thinking about leaving the state. Partisanship was also reflected in the response to the question of whether California is a “land of opportunity.” Among Democrats, 80% thought so; among Republicans, only about 40% did.

    Until recently, thinking about leaving hardly ever translated into actually going. COVID-19 has fundamentally changed the equation. The pandemic introduced the notion of working from home, of remote work via “old” technologies such as Skype and new ones like Zoom. In late February 2020, Zoom’s stock was at around $100; in mid-October, it was traded at more than $550. In the meantime, it has lost some $200, largely the result of the prospect of a “post-pandemic world” thanks to the availability of vaccines.

    At least for the moment, remote work has fundamentally changed the rationale behind being tied to a certain locality. Before COVID-19, as Katherine Bindley has noted in The Wall Street Journal, “leaving the area meant walking away from some of the best-paying and most prestigious jobs in America.” In the wake of the pandemic, this is no longer the case. In fact, major Silicon Valley tech companies, such as Google, Facebook and Lyft, have told their workforce that they won’t be returning to their offices until sometime late summer. Given that California has been one of the states most affected by the virus, and given its relatively large population heavily concentrated in two metropolitan areas, even these projections might be overly optimistic.

    Distributed Employment

    And it is not at all clear whether or not, once the pandemic has run its course, things will return to “normal.” Even before the pandemic, remote work was on the rise. In 2016, according to Gallup data, more than 40% of employees “worked remotely in some capacity, meaning they spent at least some of their time working away from their coworkers.” Tech firms have been particularly accommodating to employee wishes to work remotely, even on a permanent basis. In May, The Washington Post reported that Twitter had unveiled plans to offer their employees the option to work from home “forever.” In an internal survey in July, some 70% of Twitter employees said they wanted to continue working from home at least three days a week.

    Other tech companies are likely to follow suit, in line with the new buzzword in management thinking, “distributed employment,” itself a Silicon Valley product. Its most prominent promoter has been Nicholas Bloom of Stanford University. Bloom has shown that work from home tends to increase productivity, for at least two reasons. First, people working from home actually work their full shift. Second, they tend to concentrate better than in an office environment full of noise and distractions.

    Additional support for distributed employment has come from Gallup research. The results indicate that “remote workers are more productive than on-site workers.” Gallup claims that remote work boosts employee morale and their engagement with the company, which leads to the conclusion that “off-site workers offer leaders the greatest gains in business outcomes.”

    It is for these reasons that this time, Silicon Valley might be in real trouble. Distributed employment fundamentally challenges the rationale behind the Valley’s success. As The Washington Post expose put it, in the past, “great ideas at work were born out of daily in-person interactions.” Creativity came from “serendipitous run-ins with colleagues,” as Steve Jobs would put it, “’from spontaneous meetings, from random discussions.’” Distributed employment is the antithesis of this kind of thinking. With the potential end of this model, Silicon Valley loses much of its raison d’être — unless it manages to reinvent itself, as it has done so many times in the past.

    A few years ago, Berkeley Professor AnnaLee Saxenian, who wrote a highly influential comparative study of how Silicon Valley outstripped Boston’s Route 128, has noted that Silicon Valley was “a set of human beings, and a set of institutions around them, that happen to be very well adapted to the world that we live in.” The question is whether or not this is still the case. After all, at one point, Route 128 was a hotspot of creativity and innovation, a serious rival of Silicon Valley. A couple of decades later, Route 128 was completely eclipsed by the Valley, a victim of an outdated industrial system, based on companies that kept largely to themselves.

    Against that, in the Valley, there emerged a new network-based system that promoted mutual learning, entrepreneurship and experimentation. The question is to what degree this kind of system will be capable to deal with the new challenges posed by the impact of COVID-19, which has fundamentally disrupted the fundamentals of the system.

    Embed from Getty Images

    In the meantime, locations such as Austin look particularly attractive. This is when the pull factors come in. Unlike California, Texas has no state income tax. In California, state income tax is more than 13%, the highest in the United States. To make things worse, late last year, California legislators considered raising taxes on the wealthy to bring in money to alleviate the plight of the homeless who have flocked in particular to San Francisco. Earlier on, state legislators had sought to raise the state income tax rate to almost 17%. It failed to pass.

    At the same time, they also came up with a piece of legislation “that would have created a first-in-the-nation wealth tax that included a feature to tax former residents for 10 years after they left the Golden State.” This one failed too, but it left a sour taste in the mouth of many a tech millionaire and certainly did little to counteract the flight from the state.

    No wonder Austin looks so much better, and not only because of Texas’s generally more business-friendly atmosphere. Austin offers California’s tech expats a lifestyle similar to that in the Bay Area, but at a considerably more reasonable cost. Add to that the absence of one of the most distressing assaults on hygiene: Between 2011 and 2018, the number of officially recorded incidences of human feces on the streets of San Francisco quintupled, from 5,500 cases to over 28,000 cases — largely the result of the city’s substantial homeless population. The fact is that California is one of the most unequal states in the nation. As Farhad Manjoo has recently put it in The New York Times, “the cost of living is taken into account, billionaire-brimming California ranks as the most poverty-stricken state, with a fifth of the population struggling to get by.”

    Homelessness is one result. And California’s wealthy liberals have done little to make things better. On the contrary, more often than not, they have used their considerable clout to block any attempt to change restrictive zoning laws and increase the supply of affordable housing, what Manjoo characterizes as “exclusionary urban restrictionism.”

    To be sure, restrictive zoning laws have a long history in San Francisco, going all the way back to the second half of the 19th century. At the time, San Francisco was home to a significant Chinese population, largely living in boarding houses. In the early 1870s, the city came up with new ordinances, designed “to criminalize Chinese renters and landlords so their jobs and living space could be reclaimed for San Francisco’s white residents.” Ever since, zoning laws have been informed by “efforts to appease the city’s wealthy, well-connected homeowners.” And this in a city that considers itself among the most progressive in the nation.

    None of these factors in isolation explains the current tech exodus from the Bay Area. Taken together, however, they make up a rather convincing case for why this time, Silicon Valley might be in real trouble. Unfortunately enough, the exodus might contribute to the “big sort” that has occurred in the US over the past few decades, meaning the “self-segregation of Americans into like-minded communities” that has been a major factor behind the dramatic polarization of the American political landscape. The signs are there, the consequences known — at least since the assault on the US Capitol.

    The views expressed in this article are the author’s own and do not necessarily reflect Fair Observer’s editorial policy. More

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    Claim of anti-conservative bias by social media firms is baseless, report finds

    Republicans including Donald Trump have raged against Twitter and Facebook in recent months, alleging anti-conservative bias, censorship and a silencing of free speech. According to a new report from New York University, none of that is true.Disinformation expert Paul Barrett and researcher J Grant Sims found that far from suppressing conservatives, social media platforms have, through algorithms, amplified rightwing voices, “often affording conservatives greater reach than liberal or nonpartisan content creators”.Barrett and Sims’s report comes as Republicans up their campaign against social media companies. Conservatives have long complained that platforms such as Twitter, Facebook and YouTube show bias against the right, laments which intensified when Trump was banned from all three platforms for inciting the attack on the US Capitol which left five people dead.The NYU study, released by the Stern Center for Business and Human Rights, found that a claim of anti-conservative bias “is itself a form of disinformation: a falsehood with no reliable evidence to support it”.“There is no evidence to support the claim that the major social media companies are suppressing, censoring or otherwise discriminating against conservatives on their platforms,” Barrett said. “In fact, it is often conservatives who gain the most in terms of engagement and online attention, thanks to the platforms’ systems of algorithmic promotion of content.”The report found that Twitter, Facebook and other companies did not show bias when deleting incendiary tweets around the Capitol attack, as some on the right have claimed.Prominent conservatives including Ted Cruz, the Texas senator, have sought to crack down on big tech companies as they claim to be victims of suppression – which Barrett and Sims found does not exist.The researchers did outline problems social media companies face when accused of bias, and recommended a series of measures.“What is needed is a robust reform agenda that addresses the very real problems of social media content regulation as it currently exists,” Barrett said. “Only by moving forward from these false claims can we begin to pursue that agenda in earnest.”A 2020 study by the Pew Research Center reported that a majority of Americans believe social media companies censor political views. Pew found that 90% of Republicans believed views were being censored, and 69% of Republicans or people who leant Republican believed social media companies “generally support the views of liberals over conservatives”.Republicans including Trump have pushed to repeal section 230 of the Communications Decency Act, which protects social media companies from legal liability, claiming it allows platforms to suppress conservative voices.The NYU report suggests section 230 should be amended, with companies persuaded to “accept a range of new responsibilities related to policing content”, or risk losing liability protections. More