Britain’s pubs, hotels and restaurants could face a “bloodbath” as the coronavirus lockdown is lifted, with up to a third of the sector at risk of closing down, an industry body has warned MPs.
UK Hospitality chief executive Kate Nicholls called for urgent action to defer rent payments which have built up during the outbreak and to extend the employee furlough scheme for premises which may be forced to continue social distancing measures as late as Christmas, long after the rest of the country has left lockdown.
Ms Nicholls said that large numbers of hotel and restaurant staff are already missing out on furlough payments because income from tips and service charges is not included.
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And she said as many as 500,000 have been excluded from the scheme because they had not received a payslip by the start of March in an industry where many jobs are seasonal.
Giving evidence to the House of Commons Treasury Committee’s inquiry into the economic impact of coronavirus, Ms Nicholls said: “It is undoubtedly the case that we are not going to be able to save every business and we are not going to be able to save every job in hospitality.”
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A man walks down a deserted Camden High Street
Photos Angela Christofilou
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Goodge Street Station is one of the many stations closed to help reduce the spread
Angela Christofilou
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An empty street in the heart of Chinatown
Angela Christofilou
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People in masks in Chinatown a day after the lockdown
Angela Christofilou
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A near-empty Piccadilly Circus during the first week of lockdown
Angela Christofilou
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Sonja, my neighbour, who I photographed while taking a short walk. It was nice to briefly chat even from a distance
Angela Christofilou
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A couple sit on the empty steps of the statue Eros in Piccadilly Circus
Angela Christofilou
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Making sure I stay two-meters apart – D’Arblay Street, Soho
Angela Christofilou
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A mannequin behind a shop window. UK stores have closed until further notice
Angela Christofilou
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A notice displayed on a shop window in Camden
Angela Christofilou
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As part of the lockdown, all non-essential shops have been ordered to close.Image from Camden High Street
Angela Christofilou
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A skateboarder wearing a mask utilises his exercise allowance in the Camden area
Angela Christofilou
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Communities have been coming together in a time of need
Angela Christofilou
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A woman stands alone in a deserted Oxford Street. Up until a few weeks ago, on average, half a million people visited the street per day
Angela Christofilou
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A couple walk hand in hand down a street in Soho, a day before the stricter lockdown was announced
Angela Christofilou
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During the first week of March, shoppers focused on stockpiling necessities ahead of a countrywide lockdown
Angela Christofilou
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Many supermarkers are operating a queuing system to make sure only a limited amount of customers are allowed in at anyone time
Angela Christofilou
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‘Stay Safe’ – Curzon cinemas are temporarily closed under the new measures
Angela Christofilou
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Pubs, restaurants and bars were ordered to shut as part of the lockdown
Angela Christofilou
![Camden High Street](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-11.jpg)
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There are fears that coronavirus could lead to permanent closure of struggling shops
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-12.jpg)
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Camden Town is eerily silent on a normal working day
Angela Christofilou
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Shops and supermarkets ran out of hand sanitisers in the first week of the lockdown. As we approach the end of the second week most shops now have started to stock up
Angela Christofilou
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Empty streets around Soho
Angela Christofilou
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A noticeboard on Camden High Street urges the public to stay at home
Angela Christofilou
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Camden High Street, one of London’s busiest tourist streets turns quiet
Angela Christofilou
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Thriller Live confirmed its West End run ended in the wake of the coronavirus outbreak
Angela Christofilou
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Empty and eerie Soho streets after stricter rules on social distancing announced
Angela Christofilou
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A woman pauses for a cigarette on Hanway Street, behind Tottenham Court Road
Angela Christofilou
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A man steps outside onto Hanway Street, that sits behind what is usually a bustling retail hub
Angela Christofilou
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A man walks down a deserted Camden High Street
Photos Angela Christofilou
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Goodge Street Station is one of the many stations closed to help reduce the spread
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-17.jpg)
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An empty street in the heart of Chinatown
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-1.jpg)
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People in masks in Chinatown a day after the lockdown
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-25.jpg)
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A near-empty Piccadilly Circus during the first week of lockdown
Angela Christofilou
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Sonja, my neighbour, who I photographed while taking a short walk. It was nice to briefly chat even from a distance
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-14.jpg)
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A couple sit on the empty steps of the statue Eros in Piccadilly Circus
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-22.jpg)
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Making sure I stay two-meters apart – D’Arblay Street, Soho
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-10.jpg)
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A mannequin behind a shop window. UK stores have closed until further notice
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-2.jpg)
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A notice displayed on a shop window in Camden
Angela Christofilou
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As part of the lockdown, all non-essential shops have been ordered to close.Image from Camden High Street
Angela Christofilou
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A skateboarder wearing a mask utilises his exercise allowance in the Camden area
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-29.jpg)
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Communities have been coming together in a time of need
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-20.jpg)
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A woman stands alone in a deserted Oxford Street. Up until a few weeks ago, on average, half a million people visited the street per day
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-27.jpg)
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A couple walk hand in hand down a street in Soho, a day before the stricter lockdown was announced
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-15.jpg)
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During the first week of March, shoppers focused on stockpiling necessities ahead of a countrywide lockdown
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-16.jpg)
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Many supermarkers are operating a queuing system to make sure only a limited amount of customers are allowed in at anyone time
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-26.jpg)
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‘Stay Safe’ – Curzon cinemas are temporarily closed under the new measures
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-7.jpg)
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Pubs, restaurants and bars were ordered to shut as part of the lockdown
Angela Christofilou
![Camden High Street](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-11.jpg)
20/29 Camden High Street
There are fears that coronavirus could lead to permanent closure of struggling shops
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-12.jpg)
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Camden Town is eerily silent on a normal working day
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-18.jpg)
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Shops and supermarkets ran out of hand sanitisers in the first week of the lockdown. As we approach the end of the second week most shops now have started to stock up
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-19.jpg)
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Empty streets around Soho
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-24.jpg)
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A noticeboard on Camden High Street urges the public to stay at home
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-8.jpg)
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Camden High Street, one of London’s busiest tourist streets turns quiet
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-5.jpg)
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Thriller Live confirmed its West End run ended in the wake of the coronavirus outbreak
Angela Christofilou
![](https://static.independent.co.uk/s3fs-public/thumbnails/image/2020/04/03/13/London-lockdown-13.jpg)
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Empty and eerie Soho streets after stricter rules on social distancing announced
Angela Christofilou
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A woman pauses for a cigarette on Hanway Street, behind Tottenham Court Road
Angela Christofilou
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A man steps outside onto Hanway Street, that sits behind what is usually a bustling retail hub
Angela Christofilou
Government must legislate urgently to allow unpaid rent to be deferred to the end of loans or leases, or businesses will face a “mountain of debt” when quarterly payments come due in June, she warned.
Pubs, bars, hotels and restaurants were the first to be impacted by the lockdown and were likely to be the last out, with venue capacities restricted for months to come by the need to observe social distancing measures such as separating out tables or imposing limits on numbers of drinkers, she told MPs.
“If we don’t get that intervention on rent and we are forced to remain closed until Christmas, I think you could put a third of the sector at risk,”
Ms Nicholls said that government grants for the hospitality sector during the Covid-19 crisis had failed to reach as many as two-thirds of businesses – including 10,000 pubs – because they operate from premises above the threshold of £51,000 rateable value. She called on chancellor Rishi Sunak to ditch the cap, which she said would improve the sector’s chances “immeasurably”.
And she said that only 1 per cent of Hospitality UK members had been able to make successful claims on insurance policies covering forced closures or inability to access premises – even when they had paid extra for policies including closure due to pandemics and notifiable diseases.
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Some 71 per cent had seen claims turned down by insurance companies, some of whom were saying that they needed a Covid case on the premises to qualify.
Meanwhile, more than half (58 per cent) were still waiting for decisions from their banks on Coronavirus Business Interruption Loans (Cibls), as lenders insisted on applying viability and appropriateness tests on businesses which often make losses in their early years of operation. One or two banks were saying they “will not lend into the hospitality sector, full stop”, she said.
She welcomed Mr Sunak’s decision to move the deadline from 28 February to 19 March to qualify for furlough payments of up to 80 per cent of the salary of staff who would otherwise be laid off.
But she said the chancellor had added a requirement for participants to have received a payslip, which excluded 350-500,000 people.
And she said that the scheme covered only income that was contractually guaranteed, so workers in hotels and fine dining who receive as much 40-50 per cent of their pay from the “tronc” system of pooled tips or service charges were ending up receiving as little as 40 per cent of their normal earnings.
Many of these were lower-paid staff like waiters earning only £9 or £10 a hour in basic pay, who are able to boost that to £20 through tips in normal circumstances, she said.
Ms Nicholls warned that even an end to the lockdown will not ease the sector’s woes.
“With social distancing restrictions in place, businesses are only going to be able to reopen at 30-50 per cent of normal revenues,” she said.
She called for the furlough scheme to be extended for businesses required to remain closed beyond June or those which can only open at reduced volumes and for continued access to government grants for the hospitality industry.
“Otherwise we will have done all this for nothing, because businesses won’t be able to stand up by themselves when we remove the support,” she warned.
After hearing her evidence, committee member Rushanara Ali said: “There are still hundreds of thousands left who will not benefit from the extension to 19 March.
“That is a lot of lives, a lot of families, who are still not going to be supported and who need support urgently.”