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    Live: Post Office inquiry continues as former CEO and managing director give evidence

    Sign up for the View from Westminster email for expert analysis straight to your inboxGet our free View from Westminster emailWatch live as Adam Crozier, the former CEO of Royal Mail and Alan Cook, the former managing director of the Post Office give evidence to the Post Office Horizon IT inquiry on Friday 12 April.They will be taking to the witness box a day after fellow former managing director David Smith acknowledged the “substantial distress” he had caused after appearing to celebrate the conviction of a pregnant subpostmistress who was eventually jailed.Mr Smith told the Horizon IT inquiry he understands the “anger and upset caused” after telling Post Office staff the result of Seema Misra’s trial was “brilliant news”.Ms Misra was handed a 15-month prison sentence in November 2010.Speaking in the witness box at the inquiry on Thursday, Mr Smith said that “looking through the 2024 lens” he could see his email was “poorly thought through”.Ms Misra began running a Post Office in West Byfleet, Surrey, in 2005, but was suspended in 2008 after being accused of stealing £74,000.She was handed a 15-month prison sentence on her son’s 10th birthday in November 2010 and was eight weeks pregnant when jailed.Ms Misra’s conviction was quashed by the Court of Appeal in 2021. More

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    Voices: Invest money and lose the bureaucracy: Independent readers have their say on a reformed NHS

    Sign up for our free Health Check email to receive exclusive analysis on the week in healthGet our free Health Check emailThe NHS has come under additional scrutiny this week, following comments from shadow health secretary Wes Streeting.On Monday, Streeting warned the NHS will get no extra funding from Labour without “major surgery” or reform, including more use of the private sector.Public satisfaction with the NHS at lowest level on recordWe asked Independent readers how they felt the NHS could be improved, and whether a total reform of the service was necessary. Some argued against significant reforms, emphasizing the importance of proper funding and reducing bureaucracy within the NHS. Many cautioned against privatisation, while others stressed the need for better working conditions for healthcare staff and improved infrastructure, such as more modern hospitals. Concerns were also raised about the balance between managerial roles and frontline healthcare providers, as well as the consequences of whistleblowing and the potential loss of NHS principles. Here’s what you had to say:‘What kind of healthcare does society want?’Deep breath. The first thing to do is to try and identify what kind of healthcare society wants and what it is willing to give up to achieve that. Part, but only part, of that is who pays? Is it to be paid for out of current income or future income (debt) to be paid for by future generations? The second thing is how do you impose discipline on the provision of a service that is either wholly funded or partially funded by the state. What stops it being self-indulgent, complacent and lazy, and what drives it to strive every minute of every day to do its best to make its patients satisfied? The third thing is how do you encourage healthy practices that reduce demand for health services? Which models do the most for promoting self-care and reduce a kind of state healthcare provision dependency whereby responsibility for health is farmed out to a third party? Finally, none of these questions can be answered without thinking about what the alternatives are, how their efficiency and effectiveness compares, and what the barriers to change are.Bruxellois‘Less managers’The NHS doesn’t need reforming, what it does need is doctors, nurses and assorted clinicians and far less managers; the last time I checked there was a manager of some sort for every four staff.TomSnout‘The NHS does not need root and branch reform’The NHS does not need root and branch reform. Apart from anything else, reform takes time and money, the NHS has neither of these things.Let us face facts, when the (soft, firm and hard) right say ‘reform’ they mean scrapped. Perhaps more accurately they mean the founding principles of ‘free at the point of delivery’ needs to be scrapped.You can hide behind all the rhetoric you want, you can string all the usual platitudes about ‘illegal immigrants’, ‘freeloaders’, ‘self-inflicted’, blah, blah, blah at the end of the day, at some point removing the ‘free at the point of use’ principle will mean that normal decent, people will be denied healthcare at some level because it is unaffordable to them.What Streeting’s ‘middle class, lefties’ need to confront is what those ‘socially liberal, decent Tories’ at the dinner party mean by modernise’ is that they want a tax cut and if poor people suffer so much the better.It is rather strange that those ‘paitriots’ who find hot tick buns and purplish St George flags so objectionable are willing to abandon a uniquely British institution designed during the Second World War on British culture?Anyone who thinks our NHS needs a whole raft of health insurance bureaucracy welded onto the side, and then expect a better outcome are deluding themselves.Jim987‘Healthcare shouldn’t be about personal profit’The NHS needs to be properly funded. The current government provide 1.5% funding per year when 3.5% funding at least is needed. Protect whistleblowers. Doctors, nurses and care assistants have raised concerns about patient care but have then been sacked. Rather than cover-ups, support for whistleblowers would protect patients and enhance NHS care. Stop entrepreneurs like Branson and Mone bidding for NHS contracts: healthcare shouldn’t be about personal profit/gain. As for the suggestion by the shadow health secretary, Wes Streeting about using the private health sector, as private hospitals stand, it’s unsafe and unworkable; private hospitals don’t have A&E nor critical care facilities as backup unlike NHS hospitals. Furthermore, there is only a skeleton staff at night, no doctors to oversee patient care; if anything goes wrong, the patient has to be ferried to an NHS hospital for care. Better to keep patients within a well-funded and well-structured NHS. Keep the private sector completely separate.Benitas‘The people’s health should be a cooperative venture’If the UK experience of NHS reform is the template Solzhenitsyn is bang on the money. Health is not a “good” to be traded in the marketplace. The creation of an internal market has not led to improved outcomes for patients but increased profits for players. The most obvious example being PFI which is not unlike borrowing from loan sharks. More and more loans become necessary to service earlier loans.The people’s health should be a cooperative venture not a competitive venture.PinkoRadical‘Big is not always better’The problem with using private hospitals is that it makes NHS waiting lists longer. The consultants in the private sector are the same consultants practicing in the NHS, consequently more “private” patients equals consultants spending more time in private practice and less in NHS. Consultants need to be made to provide a minimum number of hours in NHS medicine or leave it altogether and promote the registrars to consultant posts. It also may be better to split up the regional services into more smaller units. Big is not always better. The regions have continued to centralise services making it more difficult for people in outlying areas. The old model of a matron also worked very well and should be considered again.Stardust‘Kicking the can down the road’“Using the private sector” usually boils down to getting the private sector to provide the upfront cash required, which they do in exchange for profits over the longer term. The most famous example is the PFI hospital building which has cost us a considerable amount more in the long term. It’s not a fix, it just kicks the can down the road, causing long-term budget issues and is poor value for money.The Mark in remarkable‘Cut the bureaucracy’Just cut the bureaucracy. Internal market dogma has almost brought the NHS to its knees. All levels of staff spend more time on paperwork than on delivering care.Paul‘Invest’Instead of reducing N.I. contributions the money should have been invested in NHS. Unless the intention from the government is to sell it off to the US and other foreign companies.Worker‘Look elsewhere before taking a saw to the NHS’The NHS provides a core functionality and should not be changed. I disagree strongly with Labour that the NHS is suffering from 1948 organization syndrome. Other countries do it differently, and this is shown in the performance tables where the UK languishes at the bottom of most of them. Germany has a strong network of independent medical specialists that take patients under the government’s legally required insurance scheme, as well as private schemes. Later in life people often suffer being in the private schemes as they can no longer afford them, in early life the private schemes cost less than the legally required schemes. Laws are changing in Germany, but patients can go directly to specialists. For example, if I developed a cataract I would just go direct to the eye doctor. This relieves both the GPs and hospitals of unnecessary load. It could be argued the small specialist clinics are more efficient than the hospitals. For something standard like a cataract operation in Germany, this is now a “conveyor belt” operation outside of the hospitals. Anything difficult with such an operation still ends up with the hospitals. The same applies to many frequent ageing illnesses, and specialists outside of the hospitals handle them. The UK should check other systems before taking any saw to the NHS, as the finest of surgical changes will be more successful, and that requires careful analysis and consultation.MP‘Postcode lottery’The NHS cannot be run like a business which is what the Tories tried to do. Too much money spent on bureaucracy towards that end. There needs to be a review to retain what is necessary and discard what isn’t. Healthcare has become a postcode lottery and this should not be the case. Failing hospitals need to be given detailed plans to resolve their identified issues within a timeframe and to be reviewed without notice within that time. Not all healthcare staff are angels and some are incompetent and a threat to their patients. The competent ones are leaving and the reasons are heartbreaking; their concerns for patient care are being ignored or they are being forced out. Whistleblowing can have dire consequences in hospitals with a toxic management culture. Standardized treatment protocols may be useful as some hospitals do not appear to have them or are ignoring them if they do. Cutting waiting lists would have to involve triaging patients in terms of urgency and perhaps identifying hospitals with shorter waiting lists and available beds to send them to. The other major issue is bed blockers, and that means sorting out social services also so suitable accommodation can be found in order to free beds. The Tories destroyed a vital functioning national resource and a somnolent populace couldn’t see it.Galileo666‘Hospitals are overloaded’Should the NHS be reformed to improve service?’Many have tried and failed.Until it’s recognised that the NHS is dealing with people and unpredictable events, nothing will change. You can plan as much as you like but no-one can forecast a major incident that fills all the hospitals in a region on a Saturday night when fewer doctors are working or the outbreak of a disease, virus etc. that closes a hospital down and so on. Until the planners see this and it’s calculated in nothing can change.It isn’t only about money. It’s about working conditions. The only way to improve things is to include those working in the NHS in discussions about change.The hospitals are simply overloaded. There has to be a better system for dealing with those who don’t need to go to hospital but do because they simply can’t get help anywhere else. There should be more day clinics for routine surgery where people arrive in the morning and depart later after treatment instead of having to go to hospital in the first place. It operates well in other countries.How any of it can be achieved without the new, modern, well-equipped hospitals the Tories promised but didn’t deliver, is hard to see!AmibigirlsSome of the comments have been edited for this article. You can read the full discussion in the comments section of the original article.All you have to do is sign up, submit your question and register your details – then you can then take part in the discussion. You can also sign up by clicking ‘log in’ on the top right-hand corner of the screen.Make sure you adhere to our community guidelines, which can be found here. For a full guide on how to comment click here. More

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    Government needs TikTok strategy to combat misinformation, say MPs

    Sign up for the View from Westminster email for expert analysis straight to your inboxGet our free View from Westminster emailThe Government needs a TikTok strategy to help combat misinformation directed at young people, MPs have said.Members of the cross-party Culture, Media and Sport Committee said the Government needed to adapt to new apps and platforms that appeal to young people who are increasingly turning away from traditional sources of news.The recommendation is part of a wider report published on Friday that calls for more use of “trusted voices” such as scientists and doctors to communicate important information and combat conspiracy theories and other misinformation spreading on social media.Data from Ofcom said one in 10 people aged between 12 and 15 cited TikTok as their main source of news, while 71% of 16-24-year-olds use social media instead of or in addition to news websites.A spokesperson from TikTok said they welcomed the recommendation that the Government should engage with the public on whatever social media platform they choose to use.The committee said: “The recent growth of TikTok and decisions to disengage from or potentially ban the platform demonstrates how swiftly sources of information change.“New apps and platforms rapidly become major players, shifting audience habits but also fragmenting the sources the public use for information.“The Government must have a clear strategy for communicating with young people and adapting to the development of new apps and platforms which appeal to this audience.”During the course of its inquiry, the committee heard from BBC disinformation editor Rebecca Skippage, who said broadcasters needed to be “in those (social media) spaces” and learn from “the disinformation merchants because they are extremely good at getting people’s attention”.MPs also heard from consumer champion Martin Lewis, who said he had started using TikTok in response to “balderdash” produced by other users of the platform.TikTok has become a cause for concern for the Government over recent years, with security concerns leading to the app being banned from official electronic devices and the UK Parliament’s network.Some Whitehall departments continue to use TikTok, with Defence Secretary Grant Shapps being a noted enthusiast for the platform, although his spokeswoman said he does not use it on official devices.Following the decision to ban TikTok from Government devices, Mr Shapps’ spokeswoman said: “He is concerned that representatives of the people who deliberately choose not to engage with the public on the platforms that they actually use are unlikely to continue to represent these voters for long.”Along with developing a strategy for engaging young people on the platforms they use, the committee urged the Government to make more use of “the vast number of experts it employs”, building on the role played by Sir Chris Whitty and Sir Patrick Vallance during the Covid-19 pandemic.They also called for the Government to be more transparent in publishing the evidence it used in making policy, especially in areas that are frequently subject to misinformation, in an effort to boost trust.Committee chairwoman Dame Caroline Dinenage said: “With the spread of misinformation on social media remaining a very real problem, it’s more important than ever that communities across the country have access to accurate and authoritative information that is communicated in an open and relatable way.“There are lessons to be learnt from the pandemic where scientists played a critical role in communications.“The Government is missing a trick in not giving them a larger public role in the battle to counter misinformation.”A Government spokesperson said: “We use a range of channels to reach people directly on the platforms they spend the most time on.“This includes through marketing on digital and social media platforms, including those which attract younger audiences.“Once implemented the Online Safety Act will also help tackle the root cause of disinformation by requiring social media platforms to swiftly remove illegal misinformation and disinformation as soon as they become aware of it.”A spokesperson from TikTok said: “Millions of people come to TikTok to be entertained and informed, so we take down harmful misinformation, provide authoritative content through initiatives like election centres and our new Science, Technology, Engineering and Maths feed and also run media literacy campaigns to help our community tell fact from fiction.“More and more politicians and public bodies are joining TikTok so that they can provide users with reliable information about their campaigns, causes and policies, so we welcome this report’s recommendation that the Government should engage with the public on whatever platform they choose to use.” More

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    ‘Don’t play games’: Starmer reprimands reporter for Angela Rayner question

    Sir Keir Starmer clashed with a reporter over a question about Angela Rayner during his visit to Blackpool on Thursday, 11 April.The Labour leader visited the Lancashire town ahead of next month’s by-election.When asked by ITV reporter Andrew Misra if he was 100 per cent confident Angela Rayner has done nothing wrong regarding the sale of her former council house in Stockport, Sir Keir would not explicitly say if he was.As he was pressed on his answer, Sir Keir told the journalist: “Don’t try and play a game on this… I have full confidence in her.“You should be asking questions about the state of the NHS.” More

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    Tories ignite culture war with Labour over ‘shutting women up’

    Sign up for the View from Westminster email for expert analysis straight to your inboxGet our free View from Westminster emailA cabinet minister has accused Labour of spending a decade trying to “shut women up”, as the Conservatives reignited a political culture war over transgender issues.Victoria Atkins, the health secretary, also claimed that the opposition had created an “atmosphere of intimidation” around the topic, after a landmark report on NHS gender services was published earlier this week.Her comments came after the shadow health secretary Wes Streeting said his former employer Stonewall had been wrong to argue that “trans women are women, get over it”.His shadow-cabinet colleague Louise Haigh rejected the claim that Labour had tried to shut down debate, saying there had been “bad faith” actors on all sides.Rishi Sunak was heavily criticised last month for refusing to apologise to the family of murdered trans teenager Brianna Ghey after making a joke about transgender people while her mother was visiting parliament.As the political row was rekindled, JK Rowling told Harry Potter stars Daniel Radcliffe and Emma Watson to “save their apologies” after the debate on trans issues was blown open again with the publication of the Cass report. Health secretary Victoria Atkins has claimed that Labour created an ‘atmosphere of intimidation’ around the trans debate More

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    Wes Streeting accuses Tories of prioritising ‘tax dodgers’ over doctors

    Labour’s Wes Streeting accused the government of prioritising tax dodgers over doctors as he hit out at Rishi Sunak for “failed” NHS waiting list promises.The shadow health secretary said the healthcare system is facing “the worst crisis in its history” and that it is “crucial” a general election brings change.“We have a plan to cut NHS waiting lists, delivering two million more appointments a year through extra evening and weekend working funded by closing tax loopholes and clamping down on tax avoidance,” Mr Streeting said.“We prioritise doctors, not tax dodgers.” More

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    Former subpostmistress rejects apology from ex-Post Office boss after prosecution ordeal

    Sign up for the View from Westminster email for expert analysis straight to your inboxGet our free View from Westminster emailA former Post Office boss has apologised for saying that a pregnant subpostmistress being wrongly jailed for 15 months was “brilliant news”.David Smith, a former managing director at the government-owned firm, emailed colleagues to congratulate them on successfully prosecuting Seema Misra, who was accused of stealing £74,000 from her branch in West Byfleet.He told the inquiry into the Horizon IT scandal that “with a 2024 lens” the email about her case was “poorly thought through”.Ms Misra, whose conviction was quashed in 2021 but has not yet received compensation, told Sky News she did not accept his apology and said he was only saying sorry because he was at a public inquiry.David Smith giving evidence at the Post Office Horizon IT inquiry More

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    Boris Johnson brands Sunak’s smoking policy ‘nuts’ as he makes Winston Churchill reference

    Boris Johnson has hit out at Rishi Sunak’s smoking policy, branding his plan to phase out the sale of tobacco products ‘nuts’.Speaking at a gathering of conservatives in Ottawa on Thursday (11 April), the former prime minister said: “When I look at some of the things we’re doing now, I think they are absolutely nuts.”Mr Johnson added: “We are banning cigars, what is the point of that? The party of Winston Churchill wants to ban cigars, how mad is that? More