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      Teamsters Struggle to Unionize Amazon and FedEx Delivery Workers

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      The Teamsters union has made little headway in organizing workers at Amazon and FedEx despite wage and other gains it secured at UPS last year.Last year, two unions representing workers at three large automakers and UPS negotiated new labor contracts that included big raises and other gains. Leaders of the unions — the United Automobile Workers and the Teamsters — hoped the wins would help them organize workers across their industry.The U.A.W. won one vote to unionize a Volkswagen factory in Tennessee last month and lost one this month at two Mercedes-Benz plants in Alabama. The Teamsters have made even less progress at UPS’s big nonunion rivals in the delivery business, Amazon and FedEx.Polling shows that public support for unions is the highest it has been in decades. But labor experts said structural forces would make it hard for labor groups to increase their membership, which is the lowest it has been as a percentage of the total work force in decades. Unions also face stiff opposition from many employers and conservative political leaders.The Teamsters provide an instructive case study. Many of the workers doing deliveries for Amazon and FedEx work for contractors, typically small and medium-size businesses that can be hard to organize. And delivery workers employed directly by FedEx in its Express business are governed by a labor law that requires unions to organize all similar workers at the company nationally at once — a tougher standard than the one that applies to organizing employees at automakers, UPS and other employers.Some labor experts also said the Teamsters had not made as forceful a push as the U.A.W. to organize nonunion workers after securing a new contract with UPS.“You didn’t have that energy that you saw with the U.A.W.’s leaders,” said Jake Rosenfeld, a sociologist who studies labor at Washington University in St. Louis.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      How to Claim Your Part of a $5.6 Million Ring Settlement

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      The Federal Trade Commission is sending payments to customers who had certain Ring home security cameras and accounts during a particular time period, the agency said.The Federal Trade Commission said this week that some people who had bought certain home security cameras made by Ring, which is owned by Amazon, would be eligible for refunds for their purchase. The payments, totaling more than $5.6 million, are part of a settlement between Ring and the F.T.C. over claims that the company failed to protect customer accounts.Here’s what to know.What is the lawsuit about?The F.T.C. sued Ring last May, accusing the company of giving employees and contractors access to customers’ private video footage. The agency said in its complaint that Ring had used the videos to train computer algorithms without first getting customers’ consent. Ring also failed to have proper protections, which made customer accounts, videos and cameras more vulnerable to hacking, the F.T.C. said.The F.T.C. and Ring reached a settlement that month. As part of the agreement, Ring paid a settlement that would be used for customer refunds, deleted all private videos that it shouldn’t have access to, and established a privacy and security program. The F.T.C. is now using the money Ring paid to send 117,044 PayPal payments to affected customers.Ring did not immediately respond to a request for comment. But in a statement after the settlement, Ring said that it addressed issues about its security and privacy practices “well before” the F.T.C.’s lawsuit, and that the agency “mischaracterizes our security practices and ignores the many protections we have in place for our customers.”How do I find out if I am eligible for the refund?If you had a Ring account and certain types of Ring devices, such as the indoor camera models Stick Up Cam and Indoor Cam, before Feb. 1, 2018, you are eligible for a refund, according to a court order.The defendant — in this case, Ring — is typically required to provide a list of customers, their contact information and how much they paid. The F.T.C. will use the information to send payments.Eligible customers should have already received an email from the F.T.C.How much will I receive?Your payment depends on the type of Ring device you owned and the time you had your account.I got a PayPal payment from the F.T.C. How do I know if it is real?If you are eligible for a refund, you should have received an email from the agency (from the address subscribe@subscribe.ftc.gov) before Tuesday. Since payments were issued on Tuesday, you should have received another email from PayPal about the refund. You have to redeem the payment by May 22, or it will be returned to the F.T.C.If you would like the F.T.C. to send you a check instead, or have any other questions about the payment, you can speak with the refund administrator, Rust Consulting, by calling 1-833-637-4884. You can also email your request to info@ring.com. More

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      How to Manage Streaming Subscriptions As Service Prices Rise

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      Canceling is simple. The tough part is remembering to do it.The dream of streaming — watch what you want, whenever you want, for a sliver of the price of cable! — is coming to an end.With all the price increases for video streaming apps like Amazon Prime Video, Netflix and Hulu, the average household that subscribes to four streaming apps may now end up paying just as much as a cable subscriber, according to research by Deloitte.To name a few of the price jumps for streaming video (without ads) in just over the past year: Amazon’s ad-free Prime Video is now $12 a month, up from $9; Netflix raised the price of its premium plan for watching content on four devices to $23 a month, from $20; Disney increased the price of its Hulu service to $18 a month, from $15; and HBO’s Max now costs $16 a month, up from $15.If, like many people, you subscribe to all those services, you are paying about $70 a month, roughly the same as a modest cable TV package.More changes on the horizon will have people paying more for streaming. Disney announced this month that it would crack down on password sharing for Disney+, Hulu and ESPN+. Netflix told shareholders last month to expect more price increases.Streaming services still offer more flexibility and potential to save than a cable bundle. If that’s what drew you to streaming, the solution may seem obvious: You could be more judicious about managing your subscriptions — by canceling Netflix as soon as you’re done bingeing “Love Is Blind,” for instance.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Jeff Bezos’ Blue Origin Rocket Moves Closer to Launch

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      Blue Origin’s New Glenn rocket rolled to the launchpad for a series of tests in preparation for its maiden flight later this year.There’s an easy knock against the space dreams of Jeff Bezos and his rocket company, Blue Origin: In its 24th year of existence, the company has yet to launch a single thing to orbit.Blue Origin’s accomplishments to date are modest — a small vehicle known as New Shepard that takes space tourists and experiments on brief suborbital jaunts. By contrast, SpaceX, the rocket company started by the other high-profile space billionaire, Elon Musk, today dominates the launch market.On Wednesday, Blue Origin hopes to change the narrative, holding a coming-out party of sorts for its new big rocket.In the morning, at Launch Complex 36 at the Cape Canaveral Space Force Station in Florida, the doors to a giant garage opened. The rocket, as tall as a 32-story building, lay horizontally on the trusses of a mobile launch platform.The contraption was sitting on a transport mechanism that resembles several long mechanical centipedes, but with wheels, 288 in all, instead of feet. It began rolling slowly out and up a concrete incline, a quarter-mile trip toward the launchpad.The rocket will undergo at least a week of tests before returning to the garage.“I’m very confident there’s going to be a launch this year,” Dave Limp, the chief executive of Blue Origin, said in an interview. “We’re going to show a lot of progress this year. I think people are going to see how fast we can move.”We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      A.I. Promises Give Tech Earnings from Meta and Others a Jolt

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      Companies like Meta that could tout their work in the fast-growing field saw a benefit in their fourth-quarter results — and won praise from eager investors.Mark Zuckerberg, Meta’s C.E.O., spoke expansively to analysts about his company’s work on A.I.Carlos Barria/ReutersA.I. and cost cuts lift Big Tech Earlier this week, Mark Zuckerberg of Meta endured a grilling on Capitol Hill and publicly apologized to relatives of victims of online abuse. Little more than a day later, he had a lot to crow about, as his business delivered some of its best quarterly earnings in years.Meta’s results illustrate how the most recent earnings season has gone for Big Tech: a mostly positive period in which companies that could claim the benefits of artificial intelligence and cost-cutting were hailed the most on Wall Street.Meta shot the lights out. After years of facing questions about its ad business and its ability to cope with scandals, the parent of Facebook and Instagram reported that fourth-quarter profits tripled from a year ago. A.I. was credited for some of that, with the technology helping make its core ad business more effective. So too was cost-cutting, which included tens of thousands of layoffs as part of the company’s self-described “year of efficiency.”Meta’s profit was so good that the company will soon start paying stock dividends for the first time (which could total $700 million a year for Zuckerberg alone) and announced a $50 billion buyback. It’s a sign that the tech giant is “coming of age,” according to one analyst, joining Microsoft and Apple in making regular payouts to investors.Zuckerberg pledged more investment in A.I. — “Expect us to continue investing aggressively in this area,” he said on an earnings call — and the company said it had largely concluded its cost cuts. But some analysts said that Meta will eventually have to show a return on that spending.Amazon also touted its A.I. initiatives. Much of its earnings call was spent talking about Rufus, a new smart assistant intended to help shoppers find what they’re looking for. (It may also allow Amazon to reduce ad spending on Google and social media platforms.)We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Amazon Scraps Deal to Buy Maker of Roomba Amid Regulatory Scrutiny

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      Amazon walked away from the $1.7 billion acquisition of iRobot as it faces questions from regulators in the European Union and United States.Amazon said on Monday that it was abandoning plans to buy iRobot, the maker of the self-driving Roomba vacuum, after regulators raised concerns the deal would hurt competition.The announcement is a rare admission of defeat by Amazon, which has in recent years acquired an eclectic mix of companies such as Whole Foods and MGM Studios, and is a sign of how the world’s largest tech companies are being forced to adjust their business practices, products and policies as a result of stiffening regulatory scrutiny globally, particularly in the European Union.In November, E.U. antitrust regulators warned Amazon that they might try to block the deal because it could restrict competition in the market for robot vacuum cleaners. The Federal Trade Commission was also scrutinizing the deal.Amazon, which will pay iRobot a $94 million termination fee, said in a statement that “disproportionate regulatory hurdles” caused it to step away from the deal, which was first announced in 2022. IRobot’s products, which also include robotic mops and air purifiers, were to join a growing list of connected home products made by Amazon, including Ring home security systems and Echo smart speakers.Amazon said that rather than restrict competition, the deal would have given iRobot more resources to compete with other robotics companies.“This outcome will deny consumers faster innovation and more competitive prices, which we’re confident would have made their lives easier and more enjoyable,” David Zapolsky, Amazon senior vice president and general counsel, said in the statement.Amazon is not the only company facing hurdles completing acquisitions. In December, Adobe, the maker of Photoshop and Illustrator, scrapped a $20 billion takeover of Figma, a maker of design collaboration tools, after it was questioned by regulators in the United States, the European Union and Britain.In the European Union, oversight of the tech sector is expected to intensify in the coming months as a new law, the Digital Markets Act, takes full effect with the aim of increasing competition in the digital economy. Last week, Apple announced a slew of changes to comply with the law, including allowing customers to use alternatives to the App Store for the first time.IRobot, a publicly traded company grappling with declining sales and mounting losses, must regroup without the financial backing of Amazon. The company’s stock price has fallen more than 60 percent in the past month as the fate of the deal with Amazon was thrown into doubt.On Monday, iRobot said it would cut approximately 350 jobs, or about 30 percent of its work force, as well as reshuffle its management ranks.“The termination of the agreement with Amazon is disappointing, but iRobot now turns toward the future with a focus and commitment to continue building thoughtful robots and intelligent home innovations,” Colin Angle, the company’s founder, who is stepping down as chief executive, said in a statement.Glen Weinstein, iRobot’s executive vice president and chief legal officer, was appointed interim chief executive. More

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      Matt Damon, Fran Drescher and an Indian Soybean Farmer on 2024

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      What are your hopes for 2024? See how they compare with those of 11 people I put that question to. (Most of them replied by email. The people from Afghanistan and India spoke by phone.)Fran Drescher, an actress and the president of SAG-AFTRA, which staged a 118-day strike against movie and television producers this year:In 2024, I am looking forward to a sudden and essential collective human emotional growth spurt, whereby empathy becomes the main emotion that informs all behavior.Andrew Marsh, the chief executive of Plug Power, a fuel cell supplier:My hope is to see 2024 as the year we get serious about decarbonizing hard-to-abate heavy industrial manufacturing sectors. Building out a nascent U.S. hydrogen industry is essential to moving these industrial processes to carbon neutrality.Uri Levine, an entrepreneur and a co-founder of Waze:I want people to find a purpose in life. When you have a life purpose or figure out what your destiny is, your life becomes simpler, everything is clearer, and you’re happier, healthier and richer. You know what you have to do. The purpose becomes the north star to guide you. My purpose is to create value.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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      Amazon Union Group, Challenging Christian Smalls, Seeks Vote

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      A split over the stewardship of the union’s high-profile president, Christian Smalls, has led a rival faction to file a lawsuit seeking an election.A dissident group within the Amazon Labor Union, the only certified union in the country representing Amazon employees, filed a complaint in federal court Monday seeking to force the union to hold a leadership election.The union won an election at a Staten Island warehouse with more than 8,000 employees in April 2022, but Amazon has challenged the result and has yet to begin bargaining on a contract.The rise of the dissident group, which calls itself the A.L.U. Democratic Reform Caucus and includes a co-founder and former treasurer of the union, reflects a growing split within the union that appears to have undermined its ability to pressure Amazon. The split has also threatened to sap the broader labor movement of the momentum generated by last year’s high-profile victory.In its complaint, the reform caucus argues that the union and its president, Christian Smalls, illegally “refuse to hold officer elections which should have been scheduled no later than March 2023.”The complaint asks a federal judge to schedule an election of the union’s top officers for no later than Aug. 30 and to appoint a neutral monitor to oversee the election.Mr. Smalls said in a text message Monday that the complaint was “a ridiculous claim with zero facts or merit,” and a law firm representing the union said it would seek legal sanctions against the reform group’s lawyer if the complaint was filed.The complaint states that under an earlier version of the union’s constitution, a leadership election was required within 60 days of the National Labor Relations Board’s certification of its victory.But in December, the month before the labor board certification, the union’s leadership presented a new constitution to the membership that scheduled elections after the union ratifies a contract with Amazon — an accomplishment that could take years, if it happens at all.On Friday, the reform caucus sent the union’s leadership a letter laying out its proposal to hold prompt elections, saying it would go to court Monday if the leadership didn’t embrace the proposal.The reform group is made of up more than 40 active organizers who are also plaintiffs in the legal complaint, including Connor Spence, a union co-founder and former treasurer; Brett Daniels, the union’s former organizing director; and Brima Sylla, a prominent organizer at the Staten Island warehouse.The group said in its letter that enacting the proposal could “mean the difference between an A.L.U. which is strong, effective, and a beacon of democracy in the labor movement” and “an A.L.U. which, in the end, became exactly what Amazon warned workers it would become: a business that takes away the workers’ voices.”Mr. Smalls said in his text that the union leadership had worked closely with its law firm to ensure that its actions were legal, as well as with the U.S. Labor Department.Jeanne Mirer, a lawyer for the union, wrote to a lawyer for the reform caucus that the lawsuit was frivolous and based on falsehoods. She said that Mr. Spence had “improperly and unilaterally” replaced the union’s founding constitution with a revised version in June 2022, and that the revision, which called for elections after certification, had never been formally adopted by the union’s board.Retu Singla, another lawyer for the union, said in an interview that the constitution was never made final because there were disagreements about it within the union’s leadership.Mr. Spence said he and other members of the union’s board had revised the constitution while consulting extensively with the union’s lawyers. A second union official involved in the discussions corroborated his account.The split within the union dates from last fall, when several longtime Amazon Labor Union organizers became frustrated with Mr. Smalls after a lopsided loss in a union election at an Amazon warehouse near Albany, N.Y.In a meeting shortly after the election, organizers argued that control of the union rested in too few hands and that the leadership should be elected, giving rank-and-file workers more input.The skeptics also complained that Mr. Smalls was committing the union to elections without a plan for how to win them, and that the union needed a better process for determining which organizing efforts to support. Many organizers worried that Mr. Smalls spent too much time traveling the country to make public appearances rather than focus on the contract fight on Staten Island.Mr. Smalls later said in an interview that his travel was necessary to help raise money for the union and that the critics’ preferred approach — building up worker support for a potential strike that could bring Amazon to the bargaining table — was counterproductive because it could alarm workers who feared losing their livelihoods.He said a worker-led movement shouldn’t turn its back on workers at other warehouses if they sought to unionize. A top union official hired by Mr. Smalls also argued that holding an election before the union had a more systematic way of reaching out to workers would be undemocratic because only the most committed activists would vote.When Mr. Smalls unveiled the new union constitution in December, scheduling elections after a contract was ratified, many of the skeptics walked out. The two factions have operated independently this year, with both sides holding regular meetings with members.In April, the reform caucus began circulating a petition among workers at the Staten Island warehouse calling on the leadership to amend the constitution and hold prompt elections. The petition has been signed by hundreds of workers at the facility.The petition soon became a point of tension with Mr. Smalls. In an exchange with a member of the reform caucus on WhatsApp in early May, copies of which are included in Monday’s legal complaint, Mr. Smalls said the union would “take legal action against you” if the caucus did not abandon the petition.The tensions appeared to ease later that month after the union leadership under Mr. Smalls proposed that the two sides enter mediation. The reform caucus accepted the invitation and suspended the petition campaign.But according to a memo that the mediator, Bill Fletcher Jr., sent both sides on June 29 and that was viewed by The New York Times, the union leadership backed out of the mediation process on June 18 without explanation.“I am concerned that the apparent turmoil within the ALU E. Board means that little is being done to organize the workers and prepare for the battle with Amazon,” Mr. Fletcher wrote in the memo, referring to the union’s executive board. “This situation seriously weakens support among the workers.”Colin Moynihan More