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      CNN Cuts 100 Jobs, and Announces Plan for Digital Subscription Product

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      The network’s C.E.O., Mark Thompson, has promised a more robust digital strategy as people flee traditional cable packages.CNN’s top leader announced 100 job cuts on Wednesday as well as a digital strategy that would include a new subscription-only digital offering by the end of the year.The company is laying off around 100 people, or about 3 percent of its work force. The layoffs would come “across the company,” Mark Thompson, the network’s chairman, said in a memo to employees. CNN last had significant layoffs in late 2022.Mr. Thompson announced the job cuts as the company began to unveil steps on a digital plan that he said would help the network “regain a leadership position in the news experiences of the future.”Mr. Thompson, the former chief executive of The New York Times and a senior leader at the BBC, has been in charge of CNN since October 2023. He has promised a more robust digital strategy as people flee traditional cable packages in favor of streaming entertainment.CNN’s ratings have plummeted over the last two years, more so than those of its primary competitors, Fox News and MSNBC. Additionally, CNN’s parent, Warner Bros. Discovery, has an enormous debt load, and its share price has fallen sharply this year.CNN got a recent shot in the arm when it organized and broadcast the first presidential debate in late June, an event that continued to set off alarm bells within the Democratic Party about the future of President Biden’s campaign. CNN made the debate available for other outlets to broadcast, and it drew more than 50 million viewers overall. About 9.5 million of those watched on CNN.As part of the announcement on Wednesday, Mr. Thompson said CNN.com’s “first subscription product” would debut later this year. He also said the company would create “a growing stable of ‘news you can use’ offerings” in lifestyle coverage. Additionally, he said the company would make a push into artificial intelligence.Mr. Thompson laid out a reorganization that would include merging three separate newsrooms (U.S. news gathering, international news gathering and digital news) under one leader, Virginia Moseley. And on the prime-time television front, he has directed deputies to “increase audience competitiveness and also keep a close eye on production costs.”“Turning a great news organization toward the future is not a one-day affair,” Mr. Thompson wrote in a memo to employees. “It happens in stages and over time. Today’s announcements do not answer every question or seek to solve every challenge we face. However, they do represent a significant step forward.” More

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      260 McNuggets? McDonald’s Ends A.I. Drive-Through Tests Amid Errors

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      Ordering mistakes frustrated customers during nearly three years of tests. But competitors like White Castle and Wendy’s say their A.I. ordering systems have been highly accurate.In the nearly three years since McDonald’s announced that it was partnering with IBM to develop a drive-through order taker powered by artificial intelligence, videos popped up on social media showing confused and frustrated customers trying to correct comically inaccurate meals.“Stop! Stop! Stop!” two friends screamed with humorous anguish on a TikTok video as an A.I. drive-through misunderstands their order, tallying up 240, 250 and then 260 Chicken McNuggets.In other videos, the A.I. rings up a customer for nine iced teas instead of one, fails to explain why a customer could not order Mountain Dew and thought another wanted to add bacon to his ice cream.So when McDonald’s announced in a June 13 internal email, obtained by the trade publication Restaurant Business, that it was ending its partnership with IBM and shutting down its A.I. tests at more than 100 U.S. drive-throughs, customers who had interacted with the service were probably not shocked.The decision to abandon the IBM deal comes as many other businesses, including its competitors, are investing in A.I. But it exemplifies some of the challenges companies are facing as they jockey to unlock the revolutionary technology’s potential.Other fast-food companies have had success with A.I. ordering. Last year, Wendy’s formed a partnership with Google Cloud to build out its A.I. drive-through system. Carl’s Jr. and Taco John’s have hired Presto, a voice A.I. firm for restaurants. Panda Express has approximately 30 automated order takers at its windows through a partnership with the voice A.I. firm SoundHound AI.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Lynn Conway, Computing Pioneer and Transgender Advocate, Dies at 86

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      She made significant contributions at IBM, but she lost her job because of her conviction that she inhabited the wrong body. She later fought for transgender rights.Lynn Conway, a pioneering computer scientist who was fired by IBM in the 1960s after telling managers that she was transgender, despite her significant technological innovations — and who received a rare formal apology from the company 52 years later — died on June 9 in Jackson, Mich. She was 86.Her husband, Charles Rogers, said she died in a hospital from complications of two recent heart attacks.In 1968, after leaving IBM, Ms. Conway was among the earliest Americans to undergo gender reassignment surgery. But she kept it a secret, living in what she called “stealth” mode for 31 years out of fear of career reprisals and concern for her physical safety. She rebuilt her career from scratch, eventually landing at the fabled Xerox PARC laboratory, where she again made important contributions in her field. After she publicly disclosed her transition in 1999, she became a prominent transgender activist.IBM offered its apology to her in 2020, in a ceremony that 1,200 employees watched virtually.Ms. Conway was “probably our very first employee to come out,” Diane Gherson, then an IBM vice president, told the gathering. “And for that, we deeply regret what you went through — and know I speak for all of us.”Ms. Conway in 1983 beside her Xerox Alto, an early personal computer developed at the company’s PARC laboratory.Margaret Moulton/Palo Alto WeeklyMs. Conway’s innovations in her field were not always recognized, both because of her hidden past at IBM and because designing the guts of a computer is unsung work. But her contributions paved the way for personal computers and cellphones and bolstered national defense.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Hey, Siri! Let’s Talk About How Apple Is Giving You an A.I. Makeover.

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      Apple, a latecomer to artificial intelligence, has struck a deal with OpenAI and developed tools to improve its Siri voice assistant, which it is set to showcase on Monday.Each June, Apple unveils its newest software features for the iPhone at its futuristic Silicon Valley campus. But at its annual developer conference on Monday, the company will shine a spotlight on a feature that isn’t new: Siri, its talking assistant, which has been around for more than a decade.What will be different this time is the technology powering Siri: generative artificial intelligence.In recent months, Adrian Perica, Apple’s vice president of corporate development, has helped spearhead an effort to bring generative A.I. to the masses, said two people with knowledge of the work, who asked for anonymity because of the sensitivity of the effort.Mr. Perica and his colleagues have talked with leading A.I. companies, including Google and OpenAI, seeking a partner to help Apple deliver generative A.I. across its business. Apple recently struck a deal with OpenAI, which makes the ChatGPT chatbot, to fold its technology into the iPhone, two people familiar with the agreement said. It was still in talks with Google as of last week, two people familiar with the conversations said.That has helped lead to a more conversational and versatile version of Siri, which will be shown on Monday, three people familiar with the company said. Siri will be powered by a generative A.I. system developed by Apple, which will allow the talking assistant to chat rather than just respond to one question at a time. Apple will market its new A.I. capabilities as Apple Intelligence, a person familiar with the marketing plan said.Apple, OpenAI and Google declined to comment. Apple’s agreement with OpenAI was previously reported by The Information and Bloomberg, which also reported the name for Apple’s A.I. system.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      U.S. Sues to Break Up Ticketmaster Owner, Live Nation

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      Accused of violating antitrust laws, Live Nation Entertainment faces a fight that could reshape the multibillion-dollar live music industry.The Justice Department on Thursday sued Live Nation Entertainment, the concert giant that owns Ticketmaster, asking a court to break up the company over claims it illegally maintained a monopoly in the live entertainment industry.In the lawsuit, which is joined by 29 states and the District of Columbia, the government accuses Live Nation of dominating the industry by locking venues into exclusive ticketing contracts, pressuring artists to use its services and threatening its rivals with financial retribution.Those tactics, the government argues, have resulted in higher ticket prices for consumers and have stifled innovation and competition throughout the industry.“It is time to break up Live Nation-Ticketmaster,” Merrick Garland, the attorney general, said in a statement announcing the suit, which was filed in the U.S. District Court for the Southern District of New York. The suit asks the court to order “the divestiture of, at minimum, Ticketmaster,” and to prevent Live Nation from engaging in anticompetitive practices.The lawsuit is a direct challenge to the business of Live Nation, a colossus of the entertainment industry and a force in the lives of musicians and fans alike. The case, filed 14 years after the government approved Live Nation’s merger with Ticketmaster, has the potential to transform the multibillion-dollar concert industry.Live Nation’s scale and reach far exceed those of any competitor, encompassing concert promotion, ticketing, artist management and the operation of hundreds of venues and festivals around the world.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      DOJ to Sue Live Nation, Accusing It of Defending a Monopoly

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      Live Nation Entertainment, the concert giant that owns Ticketmaster, faces a fight that could reshape the multibillion-dollar live music industry.The Justice Department and a group of states plan to sue Live Nation Entertainment, the concert giant that owns Ticketmaster, as soon as Thursday, accusing it of illegally maintaining a monopoly in the live entertainment industry, said three people familiar with the matter.The government plans to argue in a lawsuit that Live Nation shored up its power through Ticketmaster’s exclusive ticketing contracts with concert venues, as well as the company’s dominance over concert tours and other businesses like venue management, said two of the people, who declined to be named because the lawsuit was still private. That helped the company maintain a monopoly, raising prices and fees for consumers, limiting innovation in the ticket industry and hurting competition, the people said.The government will argue that tours promoted by the company were more likely to play venues where Ticketmaster was the exclusive ticket service, one of the people said, and that Live Nation’s artists played venues that it owns.Live Nation is a colossus of the concert world and a force in the lives of musicians and fans alike. Its scale and reach far exceed those of any competitor, encompassing concert promotion, ticketing, artist management and the operation of hundreds of venues and festivals around the world.The Ticketmaster division alone sells 600 million tickets a year to events around the world. According to some estimates, it handles ticketing for 70 percent to 80 percent of major concert venues in the United States.Lawmakers, fans and competitors have accused the company of engaging in practices that harm rivals and drive up ticket prices and fees. At a congressional hearing early last year, prompted by a Taylor Swift tour presale on Ticketmaster that left millions of people unable to buy tickets, senators from both parties called Live Nation a monopoly.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      A.I.’s Black Boxes Just Got a Little Less Mysterious

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      Researchers at the A.I. company Anthropic claim to have found clues about the inner workings of large language models, possibly helping to prevent their misuse and to curb their potential threats.One of the weirder, more unnerving things about today’s leading artificial intelligence systems is that nobody — not even the people who build them — really knows how the systems work.That’s because large language models, the type of A.I. systems that power ChatGPT and other popular chatbots, are not programmed line by line by human engineers, as conventional computer programs are.Instead, these systems essentially learn on their own, by ingesting massive amounts of data and identifying patterns and relationships in language, then using that knowledge to predict the next words in a sequence.One consequence of building A.I. systems this way is that it’s difficult to reverse-engineer them or to fix problems by identifying specific bugs in the code. Right now, if a user types “Which American city has the best food?” and a chatbot responds with “Tokyo,” there’s no real way of understanding why the model made that error, or why the next person who asks may receive a different answer.And when large language models do misbehave or go off the rails, nobody can really explain why. (I encountered this problem last year, when a Bing chatbot acted in an unhinged way during an interaction with me, and not even top executives at Microsoft could tell me with any certainty what had gone wrong.)The inscrutability of large language models is not just an annoyance but a major reason some researchers fear that powerful A.I. systems could eventually become a threat to humanity.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Why a Tactic Used by Czars Is Back With a Vengeance

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      Authoritarian governments have long sought to target dissidents abroad. But the digital age may have given them stronger motives, and better tools, for transnational repression.Diplomatic tensions are rising here in London. On Tuesday, the British foreign ministry summoned the Chinese ambassador for an official reprimand. The day before, the police charged three men with aiding the Hong Kong intelligence service and forcing entry into a residential address.In a statement, the Foreign Office criticized “the recent pattern of behavior directed by China against the U.K,” and cited, among other things, Hong Kong’s issuing of bounties for information on dissidents who have resettled in Britain and elsewhere.I’m not going to speculate on whether the three men are guilty or innocent, as their court case is ongoing. But the arrests have drawn attention to the phenomenon of “transnational repression,” in which autocratic governments surveil, harass or even attack their own citizens abroad. Last month, following a string of attacks on Iranian journalists, Reporters Without Borders proclaimed London a “hot spot” for the phenomenon.Although transnational repression is an old practice, it appears to be gaining prevalence. Globalization and the internet have made it easier for exiles to engage in activism, and have also increased autocracies’ desire — and ability — to crack down on political activity in their diasporas.“Everyone is online,” said Dana Moss, a professor at Notre Dame who coedited a recent book about transnational repression. “And we all have tracking devices called smartphones in our pockets.”Is transnational repression on the rise, or does it just feel like that?“This is a very old phenomenon,” said Marlies Glasius, a professor of international relations at the University of Amsterdam in the Netherlands. “We know that the czarist regimes, for instance, kept tabs on Russian dissidents in Paris.”We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More