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      Why Donald Trump’s return to Facebook could mark a rocky new age for online discourse

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      Why Donald Trump’s return to Facebook could mark a rocky new age for online discourseThe former president was banned from Instagram and Facebook following the Jan 6 attacks, but Meta argues that new ‘guardrails’ will keep his behaviour in check. Plus: is a chatbot coming for your job?

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      It’s been two years since Donald Trump was banned from Meta, but now he’s back. The company’s justification for allowing the former president to return to Facebook and Instagram – that the threat has subsided – seems to ignore that in the two years since the ban Trump hasn’t changed, it’s just that his reach has reduced.Last week, Meta’s president of global affairs, Nick Clegg, announced that soon Trump will be able to post on Instagram and Facebook. The company said “the risk has sufficiently receded” in the two years since the Capitol riots on 6 January 2021 to allow the ban to be lifted.What you might not have been aware of – except through media reports – was Trump’s response. That is because the former US president posted it on Truth Social, his own social media network that he retreated to after he was banned from the others. And it is effectively behind a wall for web users, because the company is not accepting new registrations. On that platform, Trump is said to have fewer than 5 million followers, compared to 34 million and almost 88 million he’d had on Facebook and Twitter respectively.Meta’s ban meant that Trump wouldn’t have space on its platforms during the US midterms elections in 2022, but would anything have been different if Trump had been given a larger audience? As Dan Milmo has detailed, almost half of the posts on Trump’s Truth Social account in the weeks after the midterms pushed election fraud claims or amplified QAnon accounts or content. But you wouldn’t know it unless you were on that platform, or reading a news report about it like this one.If given a larger audience, will Trump resume his Main Character role in online discourse (a role that Twitter’s new owner, Elon Musk, has gamely taken on in the past few months)? Or has his influence diminished? This is the gamble Meta is taking.When Musk lifted Trump’s ban on Twitter in November after a user poll won by a slim margin, it was easy to read the former president’s snub of the gesture as a burn on the tech CEO. But it seems increasingly likely that the Meta decision about whether to reinstate him was looming large in Trump’s mind. Earlier this month, NBC reported that Trump’s advisors had sent a letter to Meta pleading for the ban to be lifted, saying it “dramatically distorted and inhibited the public discourse”. If Trump had gone back to Twitter and started reposting what he had posted on Truth Social, there would have been more pressure on Meta to keep the ban in place (leaving aside the agreement Trump has with his own social media company that keeps his posts exclusive on Truth Social for several hours).Twitter lifting the ban and Trump not tweeting at all gave Meta sufficient cover.The financialsThere’s also the possible financial reasoning. Angelo Carusone, the president of Media Matters for America, said Facebook is “a dying platform” and restoring Trump is about clinging to relevance and revenue.For months, Trump has been posting on Truth Social about how poorly Meta is performing financially, and in part trying to link it to him no longer being on Facebook. Meta has lost more than US$80bn in market value, and last year sacked thousands of workers as the company aimed to stem a declining user base and loss of revenue after Apple made privacy changes on its software (£).But what of the ‘guardrails’?Meta’s justification for restoring Trump’s account is that there are new “guardrails” that could result in him being banned again for the most egregious policy breaches for between one month and two years. But that is likely only going to be for the most serious of breaches – such as glorifying those committing violence. Clegg indicated that if Trump is posting QAnon-adjacent content, for example, his reach will be limited on those posts.The ban itself was a pretty sufficient reach limiter, but we will have to see what happens if Trump starts posting again. The unpublished draft document from staff on the January 6 committee, reported by the Washington Post last week, was pretty telling about Meta, and social media companies generally. It states that both Facebook and Twitter, under its former management, were sensitive to claims that conservative political speech was being suppressed. “Fear of reprisal and accusations of censorship from the political right compromised policy, process, and decision-making. This was especially true at Facebook,” the document states.“In one instance, senior leadership intervened personally to prevent rightwing publishers from having their content demoted after receiving too many strikes from independent fact-checkers.“After the election, they debated whether they should change their fact-checking policy on former world leaders to accommodate President Trump.”Those “guardrails” don’t seem particularly reassuring, do they?Is AI really coming for your job?Layoffs continue to hit media and companies are looking to cut costs. So it was disheartening for new reporters in particular to learn that BuzzFeed plans to use AI such as ChatGPT “to create content instead of writers”.(Full disclosure: I worked at BuzzFeed News prior to joining the Guardian in 2019, but it’s been long enough that I am not familiar with any of its thinking about AI.)But perhaps it’s a bit too early to despair. Anyone who has used free AI to produce writing will know it’s OK but not great, so the concern about BuzzFeed dipping its toes in those waters seems to be overstated – at least for now.In an interview with Semafor, BuzzFeed tech reporter Katie Notopoulos explained that the tools aren’t intended to replace the quiz-creation work writers do now, but to create new quizzes unlike what is already around. “On the one hand,” she said, “I want to try to explain this isn’t an evil plan to replace me with AI. But on the other … maybe let Wall Street believe that for a little while.”That seems to be where AI is now: not a replacement for a skilled person, just a tool.The wider TechScape
      This is the first really good in-depth look at the last few months of Twitter since Elon Musk took over.
      Social media users are posting feelgood footage of strangers to build a following, but not every subject appreciates the clickbaity attention of these so-called #kindness videos.
      If you’re an influencer in Australia and you’re not declaring your sponcon properly, you might be targeted as part of a review by the local regulator.
      Speaking of influencers, Time has a good explanation for why you might have seen people posting about mascara on TikTok in the past few days.
      Writer Jason Okundaye makes the case that it’s time for people to stop filming strangers in public and uploading the videos online in the hope of going viral.
      Nintendo rereleasing GoldenEye007 this week is a reminder of how much the N64 game shaped video games back in the day.
      TopicsTechnologyTechScapeSocial mediaDonald TrumpDigital mediaMetaFacebookInstagramnewslettersReuse this content More

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      Trump’s Facebook and Instagram ban to be lifted, Meta announces

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      Trump’s Facebook and Instagram ban to be lifted, Meta announcesEx-president to be allowed back ‘in coming weeks … with new guardrails in place’ after ban that followed January 6 attack In a highly anticipated decision, Meta has said it will allow Donald Trump back on Facebook and Instagram following a two-year ban from the platforms over his online behavior during the 6 January insurrection.Meta will allow Trump to return “in coming weeks” but “with new guardrails in place to deter repeat offenses”, Meta’s president of global affairs Nick Clegg wrote in a blogpost explaining the decision.Two more papers found in Trump’s storage last year were marked secretRead more“Like any other Facebook or Instagram user, Mr Trump is subject to our community standards,” Clegg wrote.“In the event that Mr Trump posts further violating content, the content will be removed and he will be suspended for between one month and two years, depending on the severity of the violation.”Trump was removed from Meta platforms following the Capitol riots on 6 January 2021, during which he posted unsubstantiated claims that the election had been stolen, praised increasingly violent protestors and condemned former vice-president Mike Pence even as the mob threatened his life.Clegg said the suspension was “an extraordinary decision taken in extraordinary circumstances” and that Meta has weighed “whether there remain such extraordinary circumstances that extending the suspension beyond the original two-year period is justified”.Ultimately, the company has decided that its platforms should be available for “open, public and democratic debate” and that users “should be able to hear from a former President of the United States, and a declared candidate for that office again”, he wrote.“The public should be able to hear what their politicians are saying – the good, the bad and the ugly – so that they can make informed choices at the ballot box,” he said.As a general rule, we don’t want to get in the way of open debate on our platforms, esp in context of democratic elections. People should be able to hear what politicians are saying – good, bad & ugly – to make informed choices at the ballot box. 1/4— Nick Clegg (@nickclegg) January 25, 2023
      While it is unclear if the former president will begin posting again on the platform, his campaign indicated he had a desire to return in a letter sent to Meta in January.“We believe that the ban on President Trump’s account on Facebook has dramatically distorted and inhibited the public discourse,” the letter said.Safety concerns and a politicized debateThe move is likely to influence how other social media companies will handle the thorny balance of free speech and content moderation when it comes to world leaders and other newsworthy individuals, a debate made all the more urgent by Trump’s run for the US presidency once again.Online safety advocates have warned that Trump’s return will result in an increase of misinformation and real-life violence. Since being removed from Meta-owned platforms, the former president has continued to promote baseless conspiracy theories elsewhere, predominantly on his own network, Truth Social.While widely expected, it still drew sharp rebukes from civil rights advocates. “Facebook has policies but they under-enforce them,” said Laura Murphy, an attorney who led a two-year long audit of Facebook concluding in 2020. “I worry about Facebook’s capacity to understand the real world harm that Trump poses: Facebook has been too slow to act.”The Anti-Defamation League, the NAACP, Free Press and other groups also expressed concern on Wednesday over Facebook’s ability to prevent any future attacks on the democratic process, with Trump still repeating his false claim that he won the 2020 presidential election.“With the mass murders in Colorado or in Buffalo, you can see there is already a cauldron of extremism that is only intensified if Trump weighs in,” said Angelo Carusone, president and CEO of media watchdog Media Matters for America. “When Trump is given a platform, it ratchets up the temperature on a landscape that is already simmering – one that will put us on a path to increased violence.”After the 6 January riots, the former president was also banned from Twitter, Snapchat and YouTube. Some of those platforms have already allowed Trump to return. Twitter’s ban, while initially permanent, was later overruled by its new chief executive Elon Musk. YouTube has not shared a timeline on a decision to allow Trump to return. Trump remains banned from Snapchat. Meta, however, dragged out its ultimate decision. In 2021, CEO Mark Zuckerberg explained in a post Trump had been barred from the platforms for encouraging violence and that he would remain suspended until a peaceful transition of power could take place.While Zuckerberg did not initially offer a timeline on the ban, the company punted its decision about whether to remove him permanently to its oversight board: a group of appointed academics and former politicians meant to operate independently of Facebook’s corporate leadership. That group ruled in May 2021 that the penalties should not be “indeterminate”, but kicked the final ruling on Trump’s accounts back to Meta, suggesting it decide in six months – two years after the riots.The deadline was initially slated for 7 January, and reports from inside Meta suggested the company was intensely debating the decision. Clegg wrote in a 2021 blog post that Trump’s accounts would need to be strictly monitored in the event of his return.How the ‘guardrails’ could workAnnouncing the decision on Wednesday, Clegg said Meta’s “guardrails” would include taking action against content that does not directly violate their community standards but “contributes to the sort of risk that materialized on January 6th, such as content that delegitimizes an upcoming election or is related to QAnon”.Meta “may limit the distribution of such posts, and for repeated instances, may temporarily restrict access to our advertising tools”, Clegg said, or “remove the re-share button” from posts.Trump pleads with Meta to restore Facebook accountRead moreTrump responded to the news with a short statement on Truth Social, reposted by others on Twitter, saying that “such a thing should never happen again to a sitting president” but did not indicate if or when he would return to the platform.It remains to be seen if he will actually begin posting again on the platforms where his accounts have been reinstated. While he initially suggested he would be “staying on Truth [Social]”, his own social media platform, recent reports said he was eager to return to Facebook, formally appealing Meta to reinstate his accounts. But weeks after returning to Twitter, Trump had yet to tweet again. Some have suggested the silence has been due to an exclusivity agreement he has with Truth Social.A report from Rolling Stone said Trump planned to begin tweeting again when the agreement, which requires him to post all news to the app six hours in advance of any other platform, expires in June. Trump has a far broader reach on mainstream social platforms compared to Truth Social, where he has just 5 million followers.Many online safety advocates have warned Trump’s return would be toxic, and Democratic lawmakers on Capitol Hill urged Meta in a December letter to uphold the ban.Representative Adam Schiff, a Democrat who previously chaired the House intelligence committee, criticized the decision to reinstate him.“Trump incited an insurrection,” Schiff wrote on Twitter. “Giving him back access to a social media platform to spread his lies and demagoguery is dangerous.”Trump’s account has remained online even after his ban, but he had been unable to publish new posts. Civil rights groups say that regardless of the former president’s future actions the Meta decision marks a dangerous precedent. “Whether he uses the platforms or not, a reinstatement by Meta sends a message that there are no real consequences even for inciting insurrection and a coup on their channels,” said a group of scholars, advocates and activists calling itself the Real Facebook Oversight Board in a statement. “Someone who has violated their terms of service repeatedly, spread disinformation on their platforms and fomented violence would be welcomed back.”Reuters contributed reportingTopicsDonald TrumpMetaFacebookInstagramUS politicsSocial networkingUS Capitol attacknewsReuse this content More

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      Kanye West’s Instagram and Twitter accounts locked over antisemitic posts

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      Kanye West’s Instagram and Twitter accounts locked over antisemitic postsThe rapper has also drawn heavy criticism for donning a ‘white lives matter’ T-shirt during Paris fashion week Kanye West has now had both his Instagram and Twitter accounts locked after antisemitic posts over the weekend.Twitter locked his account Sunday after it removed one of West’s tweets saying he was going “death con 3 On JEWISH PEOPLE” because it violated the service’s policies against hate speech.“I’m a bit sleepy tonight but when I wake up I’m going death con 3 On JEWISH PEOPLE The funny thing is I actually can’t be Anti Semitic because black people are actually Jew also You guys have toyed with me and tried to black ball anyone whoever opposes your agenda,” he tweeted on Saturday in a series of messages. The tweet has since been removed and West’s account locked.“The account in question has been locked due to a violation of Twitter’s policies,” a spokesperson for the platform told BuzzFeed News.The social media company Meta also restricted West’s Instagram account after the rapper made an antisemitic post on Friday in which he appeared to suggest the rapper Diddy was controlled by Jewish people, an antisemitic trope, NBC News reported.The controversial rapper who legally changed his name to Ye recently drew heavy criticism for donning a “white lives matter” T-shirt during Paris fashion week. He also dressed models in the shirt containing the phrase that the Anti-Defamation League considers a “hate slogan”.The league, which monitors violent extremists, notes on its website that white supremacist groups have promoted the phrase.West told Fox News host Tucker Carlson he thought the shirt was “funny” and “the obvious thing to do”.“I said, ‘I thought the shirt was a funny shirt; I thought the idea of me wearing it was funny,’” he told Carlson. “And I said, ‘Dad, why did you think it was funny?’ He said, ‘Just a Black man stating the obvious.’”During the same interview, West told Carlson that Jared Kushner, the Jewish son-in-law of former president Donald Trump, negotiated Middle East peace deals “to make money”.West was diagnosed with bipolar disorder several years ago and has spoken publicly about his mental health challenges.TopicsKanye WestTwitterUS politicsInstagramnewsReuse this content More

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      in US Politics

      Nick Clegg to decide on Trump’s 2023 return to Instagram and Facebook

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      Nick Clegg to decide on Trump’s 2023 return to Instagram and FacebookMeta’s president of global affairs said it would be a decision ‘I oversee’ after the ex-president’s accounts were suspended in 2021 Nick Clegg, Meta’s president of global affairs, is charged with deciding whether Donald Trump will be allowed to return to Facebook and Instagram in 2023, Clegg said on Thursday.Speaking at an event held in Washington by news organization Semafor, Clegg said the company was seriously debating whether Trump’s accounts should be reinstated and said it was a decision that “I oversee and I drive”.Judge asks Trump’s team for proof that FBI planted documents at Mar-a-Lago Read moreClegg added that while he will be making the final call, he will consult the CEO, Mark Zuckerberg, the Facebook board of directors and outside experts.“It’s not a capricious decision,” he said. “We will look at the signals related to real-world harm to make a decision whether at the two-year point – which is early January next year – whether Trump gets reinstated to the platform.”The former president was suspended from a number of online platforms, including those owned by Meta, following the 6 January 2021 Capitol riot during which Trump used his social media accounts to praise and perpetuate the violence.While Twitter banned Trump permanently, Meta suspended Trump’s accounts for two years, to be later re-evaluated. In May 2021, a temporary ban was upheld by Facebook’s oversight board – a group of appointed academics and former politicians meant to operate independently of Facebook’s corporate leadership.However, the board returned the final decision on Trump’s accounts to Meta, suggesting the company decide in six months whether to make the ban permanent. Clegg said that decision will be made by 7 January 2023.Clegg previously served as Britain’s deputy prime minister and joined Facebook as vice‑president for global affairs and communications in 2018. In February, he was promoted to the top company policy executive role.In the years since he began at Meta, Clegg has seen the company through a number of scandals, including scrutiny of its policies during the 2016 US presidential election, Facebook’s role in the persecution of the Rohingya in Myanmar, and the revelations made by whistleblower Frances Haugen.TopicsDonald TrumpNick CleggMark ZuckerbergFacebookInstagramUS Capitol attackUS politicsnewsReuse this content More

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      in US Politics

      Instagram CEO testifies before Congress over platform’s impact on kids

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      Instagram CEO testifies before Congress over platform’s impact on kidsAdam Mosseri defends platform and calls for creation of body to determine best practices to help keep young people safe online The head of Instagram began testimony before US lawmakers on Wednesday afternoon about protecting children online, in the latest congressional hearing scrutinizing the social media platform’s impact on young users.Adam Mosseri defended the platform and called for the creation of an industry body to determine best practices to help keep young people safe online. Mosseri said in written testimony before the Senate commerce consumer protection panel the industry body should address “how to verify age, how to design age-appropriate experiences, and how to build parental controls”.“We all want teens to be safe online,” Mosseri said in opening statements. “The internet isn’t going away, and I believe there’s important work that we can do together – industry and policymakers – to raise the standards across the internet to better serve and protect young people.”Instagram and its parent company, Meta Platforms (formerly Facebook), have been facing global criticism over the ways their services affect the mental health, body image and online safety of younger users.In opening statements, Senator Richard Blumenthal promised to be “ruthless” in the hearing, saying “the time for self-policing and self-regulation is over”.“Self policing depends on trust, and the trust is gone,” he said. “The magnitude of these problems requires both and broad solutions and accountability which has been lacking so far.”In November, a bipartisan coalition of US state attorneys general said it had opened an inquiry into Meta for promoting Instagram to children despite potential harms. And in September, US lawmakers grilled Facebook’s head of safety, Antigone Davis, about the impacts of the company’s products on children.The scrutiny follows the release of internal Facebook documents by a former employee turned whistleblower, which revealed the company’s own internal research showed Instagram negatively affected the mental health of teens, particularly regarding body image issues.Ahead of Wednesday’s hearing, Instagram said it will be stricter about the types of content it recommends to teens and will nudge young users toward different areas if they dwell on one topic for a long time.In a blogpost published on Tuesday, the social media service announced it was switching off the ability for people to tag or mention teens who do not follow them on the app and would enable teen users to to bulk delete their content and previous likes and comments.In the blogpost, Mosseri also said Instagram was exploring controls to limit potentially harmful or sensitive material, was working on parental control tools and was launching a “Take a Break” feature, which reminds people to take a brief pause from the app after using it for a certain amount of time, in certain countries.Democratic senator and chair of the panel, Richard Blumenthal called the company’s product announcement “baby steps”.“They are more a PR gambit than real action done within hours of the CEO testifying that are more to distract than really solve the problem,” he told Politico.Republican Senator Marsha Blackburn criticized the company’s product announcement as “hollow”, saying in a statement: “Meta is attempting to shift attention from their mistakes by rolling out parental guides, use timers and content control features that consumers should have had all along.”An Instagram spokeswoman said the company would continue its pause on plans for a version of Instagram for kids. Instagram suspended plans for that project in September amid growing opposition to the project.TopicsInstagramUS CongressUS politicsnewsReuse this content More

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      The whistleblower who plunged Facebook into crisis

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      After a set of leaks last month that represented the most damaging insight into Facebook’s inner workings in the company’s history, the former employee behind them has come forward. Now Frances Haugen has given evidence to the US Congress – and been praised by senators as a ‘21st century American hero’. Will her testimony accelerate efforts to bring the social media giant to heel?

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      On Monday, Facebook and its subsidiaries Instagram and WhatsApp went dark after a router failure. There were thousands of negative headlines, millions of complaints, and more than 3 billion users were forced offline. On Tuesday, the company’s week got significantly worse. Frances Haugen, a former product manager with Facebook, testified before US senators about what she had seen in her two years there – and set out why she had decided to leak a trove of internal documents to the Wall Street Journal. Haugen had revealed herself as the source of the leak a few days earlier. And while the content of the leak – from internal warnings of the harm being done to teenagers by Instagram to the deal Facebook gives celebrities to leave their content unmoderated – had already led to debate about whether the company needed to reform, Haugen’s decision to come forward escalated the pressure on Mark Zuckerberg. In this episode, Nosheeen Iqbal talks to the Guardian’s global technology editor, Dan Milmo, about what we learned from Haugen’s testimony, and how damaging a week this could be for Facebook. Milmo sets out the challenges facing the company as it seeks to argue that the whistleblower is poorly informed or that her criticism is mistaken. And he reflects on what options politicians and regulators around the world will consider as they look for ways to curb Facebook’s power, and how likely such moves are to succeed. After Haugen spoke, Zuckerberg said her claims that the company puts profit over people’s safety were “just not true”. In a blog post, he added: “The argument that we deliberately push content that makes people angry for profit is deeply illogical. We make money from ads, and advertisers consistently tell us they don’t want their ads next to harmful or angry content.” You can read more of Zuckerberg’s defence here. And you can read an analysis of how Haugen’s testimony is likely to affect Congress’s next move here. Archive: BBC; YouTube; TikTok; CSPAN; NBC; CBS;CNBC; Vice; CNN More

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      Facebook ‘tearing our societies apart’: key excerpts from a whistleblower

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      FacebookFacebook ‘tearing our societies apart’: key excerpts from a whistleblower Frances Haugen tells US news show why she decided to reveal inside story about social networking firm Dan Milmo Global technology editorMon 4 Oct 2021 08.33 EDTLast modified on Mon 4 Oct 2021 10.30 EDTFrances Haugen’s interview with the US news programme 60 Minutes contained a litany of damning statements about Facebook. Haugen, a former Facebook employee who had joined the company to help it combat misinformation, told the CBS show the tech firm prioritised profit over safety and was “tearing our societies apart”.Haugen will testify in Washington on Tuesday, as political pressure builds on Facebook. Here are some of the key excerpts from Haugen’s interview.Choosing profit over the public goodHaugen’s most cutting words echoed what is becoming a regular refrain from politicians on both sides of the Atlantic: that Facebook puts profit above the wellbeing of its users and the public. “The thing I saw at Facebook over and over again was there were conflicts of interest between what was good for the public and what was good for Facebook. And Facebook, over and over again, chose to optimise for its own interests, like making more money.”She also accused Facebook of endangering public safety by reversing changes to its algorithm once the 2020 presidential election was over, allowing misinformation to spread on the platform again. “And as soon as the election was over, they turned them [the safety systems] back off or they changed the settings back to what they were before, to prioritise growth over safety. And that really feels like a betrayal of democracy to me.”Facebook’s approach to safety compared with othersIn a 15-year career as a tech professional, Haugen, 37, has worked for companies including Google and Pinterest but she said Facebook had the worst approach to restricting harmful content. She said: “I’ve seen a bunch of social networks and it was substantially worse at Facebook than anything I’d seen before.” Referring to Mark Zuckerberg, Facebook’s founder and chief executive, she said: “I have a lot of empathy for Mark. And Mark has never set out to make a hateful platform. But he has allowed choices to be made where the side-effects of those choices are that hateful, polarising content gets more distribution and more reach.”Instagram and mental healthThe document leak that had the greatest impact was a series of research slides that showed Facebook’s Instagram app was damaging the mental health and wellbeing of some teenage users, with 30% of teenage girls feeling that it made dissatisfaction with their body worse.She said: “And what’s super tragic is Facebook’s own research says, as these young women begin to consume this eating disorder content, they get more and more depressed. And it actually makes them use the app more. And so, they end up in this feedback cycle where they hate their bodies more and more. Facebook’s own research says it is not just that Instagram is dangerous for teenagers, that it harms teenagers, it’s that it is distinctly worse than other forms of social media.”Facebook has described the Wall Street Journal’s reporting on the slides as a “mischaracterisation” of its research.Why Haugen leaked the documentsHaugen said “person after person” had attempted to tackle Facebook’s problems but had been ground down. “Imagine you know what’s going on inside of Facebook and you know no one on the outside knows. I knew what my future looked like if I continued to stay inside of Facebook, which is person after person after person has tackled this inside of Facebook and ground themselves to the ground.”Having joined the company in 2019, Haugen said she decided to act this year and started copying tens of thousands of documents from Facebook’s internal system, which she believed show that Facebook is not, despite public comments to the contrary, making significant progress in combating online hate and misinformation . “At some point in 2021, I realised, ‘OK, I’m gonna have to do this in a systemic way, and I have to get out enough that no one can question that this is real.’”Facebook and violenceHaugen said the company had contributed to ethnic violence, a reference to Burma. In 2018, following the massacre of Rohingya Muslims by the military, Facebook admitted that its platform had been used to “foment division and incite offline violence” relating to the country. Speaking on 60 Minutes, Haugen said: “When we live in an information environment that is full of angry, hateful, polarising content it erodes our civic trust, it erodes our faith in each other, it erodes our ability to want to care for each other. The version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world.”Facebook and the Washington riotThe 6 January riot, when crowds of rightwing protesters stormed the Capitol, came after Facebook disbanded the Civic Integrity team of which Haugen was a member. The team, which focused on issues linked to elections around the world, was dispersed to other Facebook units following the US presidential election. “They told us: ‘We’re dissolving Civic Integrity.’ Like, they basically said: ‘Oh good, we made it through the election. There wasn’t riots. We can get rid of Civic Integrity now.’ Fast-forward a couple months, we got the insurrection. And when they got rid of Civic Integrity, it was the moment where I was like, ‘I don’t trust that they’re willing to actually invest what needs to be invested to keep Facebook from being dangerous.’”The 2018 algorithm changeFacebook changed the algorithm on its news feed – Facebook’s central feature, which supplies users with a customised feed of content such as friends’ photos and news stories – to prioritise content that increased user engagement. Haugen said this made divisive content more prominent.“One of the consequences of how Facebook is picking out that content today is it is optimising for content that gets engagement, or reaction. But its own research is showing that content that is hateful, that is divisive, that is polarising – it’s easier to inspire people to anger than it is to other emotions.” She added: “Facebook has realised that if they change the algorithm to be safer, people will spend less time on the site, they’ll click on less ads, they’ll make less money.”Haugen said European political parties contacted Facebook to say that the news feed change was forcing them to take more extreme political positions in order to win users’ attention. Describing polititicians’ concerns, she said: “You are forcing us to take positions that we don’t like, that we know are bad for society. We know if we don’t take those positions, we won’t win in the marketplace of social media.”In a statement to 60 Minutes, Facebook said: “Every day our teams have to balance protecting the right of billions of people to express themselves openly with the need to keep our platform a safe and positive place. We continue to make significant improvements to tackle the spread of misinformation and harmful content. To suggest we encourage bad content and do nothing is just not true. If any research had identified an exact solution to these complex challenges, the tech industry, governments, and society would have solved them a long time ago.”TopicsFacebookSocial networkingUS Capitol attackInstagramMental healthSocial mediaYoung peoplenewsReuse this content More

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      Facebook to suspend Trump’s account for two years

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      Facebook is suspending Donald Trump’s account for two years, the company has announced in a highly anticipated decision that follows months of debate over the former president’s future on social media.“Given the gravity of the circumstances that led to Mr Trump’s suspension, we believe his actions constituted a severe violation of our rules which merit the highest penalty available under the new enforcement protocols. We are suspending his accounts for two years, effective from the date of the initial suspension on January 7 this year,” Nick Clegg, Facebook’s vice-president of global affairs, said in a statement on Friday.At the end of the suspension period, Facebook said, it would work with experts to assess the risk to public safety posed by reinstating Trump’s account. “We will evaluate external factors, including instances of violence, restrictions on peaceful assembly and other markers of civil unrest,” Clegg wrote. “If we determine that there is still a serious risk to public safety, we will extend the restriction for a set period of time and continue to re-evaluate until that risk has receded.”He added that once the suspension was lifted, “a strict set of rapidly escalating sanctions” would be triggered if Trump violated Facebook policies.Friday’s decision comes just weeks after input from the Facebook oversight board – an independent advisory committee of academics, media figures and former politicians – who recommended in early May that Trump’s account not be reinstated.However the oversight board punted the ultimate decision on Trump’s fate back to Facebook itself, giving the company six months to make the final call. The board said that Facebook’s “indeterminate and standardless penalty of indefinite suspension” for Trump was “not appropriate”, criticism that Clegg wrote the company “absolutely accept[s]”.The new policy allows for escalating penalties of suspensions for one month, six months, one year, and two years.The former president has been suspended since January, following the deadly Capitol attack that saw a mob of Trump supporters storm Congress in an attempt to overturn the 2020 presidential election. The company suspended Trump’s Facebook and Instagram accounts over posts in which he appeared to praise the actions of the rioters, saying that his actions posed too great a risk to remain on the platform.Following the Capitol riot, Trump was suspended from several major tech platforms, including Twitter, YouTube and Snapchat. Twitter has since made its ban permanent.The former president called Facebook’s decision “an insult to the record-setting 75m people, plus many others, who voted for us in the 2020 Rigged Presidential Election,” in a statement. “They shouldn’t be allowed to get away with this censoring and silencing, and ultimately, we will win.” Trump received fewer than 75m votes in the 2020 election, which he lost. He also hinted at a 2024 run.Facebook also announced that it would revoke its policy of treating speech by politicians as inherently newsworthy and exempt from enforcement of its content rules that ban, among other things, hate speech. The decision marks a major reversal of a set of policies that Clegg and Facebook’s CEO, Mark Zuckerberg, once championed as crucial to democracy and free speech.The company first created the newsworthiness exemption to its content rules in 2016, following international outcry over its decision to censor posts including the historic “napalm girl” photograph for violating its ban on nude images of children. The new rule tacitly acknowledged the importance of editorial judgment in Facebook’s censorship decisions.In 2019, at a speech at the Atlantic festival in Washington, Clegg revealed that Facebook had decided to treat all speech by politicians as newsworthy, exempting it from content rules. “Would it be acceptable to society at large to have a private company in effect become a self-appointed referee for everything that politicians say? I don’t believe it would be,” Clegg said at the time.Under the new rules, Clegg wrote Friday, “when we assess content for newsworthiness, we will not treat content posted by politicians any differently from content posted by anyone else”.The newsworthiness exemption is by no means the only policy area in which Facebook treats politicians differently from other users. The company also exempts politicians’ speech from its third-party fact-checking and maintains a list of high-profile accounts that are exempted from the AI systems that Facebook relies on for enforcement of many of its rules.Facebook did not immediately respond to questions about whether those policies remain in effect. More