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    Macy’s Discovers Employee Hid Millions in Delivery Expenses

    The department store chain said it had found the erroneous accounting entries while preparing its results for the third quarter.Macy’s said Monday that an employee had misstated up to $154 million in delivery expenses over the past few years, forcing the retailer to delay a much-anticipated earnings report that Wall Street uses to gauge the strength of holiday shopping.The department store chain rushed to release an abridged set of financial results, which were a mixed bag, with signs of weakness and pockets of strength.Macy’s shares fell by more than 8 percent in premarket trading after the surprise preliminary report. But it quickly pared back some of its losses, as investors tried to make sense of the mixed results along with the company’s reassurance that the employee error did not affect its cash flow management or vendor payments.Macy’s sales in the third quarter fell 2.4 percent — below analysts’ expectations — to $4.74 billion. The company’s overall sales were dragged down by weak sales at Macy’s stores and its digital business.But comparable sales at 50 locations that represent the company’s future — based on geography, staffing and other factors — rose 1.9 percent, the third consecutive quarter of growth. And comparable sales rose at both Bloomingdale’s and Bluemercury, the company’s luxury brands. Those results are early signs that Macy’s latest strategy of investing in these parts of the business may be working.Macy’s said it had found the accounting error while preparing its results for the quarter, which ended Nov. 2. The results had been set to be released on Tuesday. An investigation was opened and the employee was no longer with the company, Macy’s said. The investigation has not identified involvement by any other employee.In the same time period of the accounting issue in which the employee hid up to $154 million, the retailer said it had incurred about $4.36 billion of delivery expenses. Macy’s declined to comment further.The chain said it would report earnings by Dec. 11.As part of a turnaround plan announced in February, Macy’s said it would close 150 of its stores over the next three years. The company said it had recorded asset gains of $66 million from the sale of closed stores. That was more than the company had expected.Macy’s decision to delay its full-year guidance added to uncertainty about winners and losers in the upcoming holiday shopping season. U.S. consumers are still spending, but executives at some of the biggest retailers, including Target, have recently flagged consumers’ continuing cautious spending patterns, with many shoppers trading down to lower-priced items. The National Retail Federation projected U.S. holiday sales to grow as much as 3.5 percent this year, in line with averages before the pandemic. More

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    Will A.I. Boost Productivity? Companies Sure Hope So.

    Wendy’s ordering kiosks. Ben & Jerry’s grocery store freezers. Abercrombie & Fitch’s marketing. Many mainstays of the American customer experience are increasingly powered by artificial intelligence.The question is whether the technology will actually make companies more efficient.Rapid productivity improvement is the dream for both companies and economic policymakers. If output per hour holds steady, firms must either sacrifice profits or raise prices to pay for wage increases or investment projects. But when firms figure out how to produce more per working hour, it means that they can maintain or expand profits even as they pay or invest more. Economies experiencing productivity booms can experience rapid wage gains and quick growth without as much risk of rapid inflation.But many economists and officials seem dubious that A.I. — especially generative A.I., which is still in its infancy — has spread enough to show up in productivity data already.Jerome H. Powell, the Federal Reserve chair, recently suggested that A.I. “may” have the potential to increase productivity growth, “but probably not in the short run.” John C. Williams, president of the New York Fed, has made similar remarks, specifically citing the work of the Northwestern University economist Robert Gordon.Mr. Gordon has argued that new technologies in recent years, while important, have probably not been transformative enough to give a lasting lift to productivity growth.“The enthusiasm about large language models and ChatGPT has gone a bit overboard,” he said in an interview.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    Activist Investor’s Group Raises Bid for Macy’s

    The new offer values the department store chain at $6.6 billion. Macy’s, which just announced a strategy to turn around its business, said it would “carefully review” the proposal.The activist investor group that is seeking to buy Macy’s increased the pressure on the department store chain on Sunday, raising its offer and disclosing additional details about its financing plans.Arkhouse Management and Brigade Capital Management said in a news release that they were now offering $24 per share, valuing the retailer at $6.6 billion. The new offer is up from the $21 a share they last put forward and a 33.3 percent premium to Macy’s closing share price of at $18.01 on Friday.Arkhouse and Brigade named additional investors they had brought on as equity partners, Fortress Investment Group and One Investment Management. Arkhouse and Brigade also said, in an apparent response to Macy’s questions about its financing, that they had “identified large global institutional financing sources” that “represent 100 percent of the capital required to buy the shares in Macy’s we do not already own.”The retailer has been facing pressure from the investor group since December, when the group submitted a bid that would take Macy’s private at a value of $5.8 billion. Arkhouse said that unless the retailer began sharing nonpublic information, it might take its offer to shareholders. The investor has since nominated nine people to Macy’s board.Macy’s on Sunday said it would “carefully review and evaluate” the latest proposal.“The Macy’s Inc. board has a proven track record of evaluating a broad range of options to create shareholder value, is open-minded about the best path to achieve this objective and is committed to continuing to take actions that it believes are in the best interests of the company and all Macy’s Inc. shareholders,” the company said in a statement.The retailer has been trying to stay focused on its own strategy for turning around the business.Last week, Macy’s announced a strategy that would vastly change the makeup of the company. It said it would close 150 of its namesake stores over the course of three years, while also opening more locations of Bloomingdale’s and Bluemercury, its upscale chains.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More