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      Inside the Face-Off Between Russia and a Small Internet Access Firm

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      The cat-and-mouse experience of Proton, a Swiss company, shows what it’s like to be targeted by Russian censors — and what it takes to fight back.After Moscow erected a digital barricade in March, blocking access to independent news sites and social media platforms to hide information about its unfolding invasion of Ukraine, many Russians looked for a workaround. One reliable route they found came from a small Swiss company based nearly 2,000 miles away.The company, Proton, provides free software that masks a person’s identity and location online. That gives a user in Russia access to the open web by making it appear that the person is logging in from the Netherlands, Japan or the United States. A couple of weeks after the internet blockade, about 850,000 people inside Russia used Proton each day, up from fewer than 25,000.That is, until the end of March, when the Russian government found a way to block Proton, too.Targeting Proton was the opening salvo of a continuing back-and-forth battle, pitting a team of about 25 engineers against a country embarking on one of the most aggressive censorship campaigns in recent memory.Working from a Geneva office where the company keeps its name off the building directory, Proton has spent nine pressure-packed months repeatedly tweaking its technology to avoid Russian blocks, only to be countered again by government censors in Moscow. Some employees took Proton off their social media profiles out of concern that they would be targeted personally.The high-stakes chess match mirrors what is playing out with growing frequency in countries facing coups, wars and authoritarian rule, where restricting the internet is a tool of repression. The blocks drive citizens to look for workarounds. Engineers at companies like Proton think up new ways for those people to secretly reach the open web. And governments, in turn, seek out new technical tricks to plug leaks.The digital censorship battle is reaching “an inflection point,” said Grant Baker, a research analyst for technology and democracy at Freedom House, which recently reported that internet censorship globally had reached a new high in 2022. While Russia has spent years working on a more closely controlled, sovereign internet, the controls imposed after the war are “a stark contrast” to anything Moscow had ever done before, Mr. Baker said.Companies rarely discuss being targeted by an authoritarian government out of fear of escalating the conflict. But Andy Yen, Proton’s founder and chief executive, said that after a period of trying to keep its “head down,” Proton wanted to raise awareness about the increasing sophistication of governments, in Russia and elsewhere, to block citizens from reaching the open web and the need for technologists, companies and governments to push back.Proton’s account provides a rare inside look at what it’s like to be entangled in Russia’s censorship net as President Vladimir V. Putin tries to suppress information about the war and mounting battlefield losses in Ukraine.Dozens of VPN services have been blocked inside Russia, but Proton, perhaps best known for its encrypted email service, seemed to receive extra attention from the authorities. In June, Russia’s internet regulator labeled the company a “threat.”“We’re gearing up for a long fight,” Mr. Yen said in an interview at the company’s office. “Everybody hopes this will have a happy ending, but it’s not guaranteed. We don’t see the light at the end of the tunnel, in fact, but you keep going because if we don’t do it, then maybe nobody else will.”The VPN team at Proton, whose virtual private network gives users a way around government internet restrictions.Aurélien Bergot for The New York TimesProton, which makes money by selling $10-a-month subscriptions for extra features, was founded in 2014 by a team of young engineers from the European Organization for Nuclear Research, known as CERN, the institute outside Geneva where the worldwide web was created. Their main project was working on the Large Hadron Collider, the world’s largest particle accelerator, a $5 billion instrument built to unlock some of the world’s biggest scientific mysteries.After the disclosures of mass digital surveillance that were made by Edward Snowden, the former U.S. intelligence contractor, Mr. Yen and a few colleagues created an email service that encrypts messages so they cannot be intercepted, simplifying use of a technology that had been too complicated for many people. It became popular with activists, journalists and privacy-conscious consumers.The State of the WarStriking Deep in Russia: In its most brazen attack into Russian territory, Ukraine used drones to strike two military bases hundreds of miles inside Russia, showing an ability to take the war beyond its borders.Weaponizing Winter: Russian attacks on Ukrainian infrastructure have left millions without power, heat or water as the snow begins to fall. The Daily looks at what life is like in Ukraine as winter sets in.Russian Oil Price Cap: The E.U. agreed on a $60-a-barrel limit for Russian oil, the latest effort by Western allies to try to deprive Moscow of revenue to finance its war in Ukraine. Here’s how it will work.Mr. Yen, who grew up in Taiwan, said the threat of Chinese aggression looming over the island’s democracy had shaped his worldview. Privacy and fighting censorship were core to Proton’s mission from the start, he said, and the company seemed to almost relish confronting authoritarianism.In 2017, after several governments, including Turkey and Russia, temporarily blocked access to the email service, Proton created its virtual private network, or VPN, a technology used to sidestep internet restrictions.The technology behind a VPN traces back to the 1990s. It is a relatively basic tool used most commonly by people trying to pirate movies or watch a sports broadcast available only in another country. Yet in recent years the systems, which are easy to use and often difficult to detect, have become a vital tool for circumventing internet restrictions.The Kremlin spent years building the legal foundation and technological abilities to control the internet more closely. Yet even as Russia blocked certain websites and interrupted access to Twitter last year, few thought it would outright block major social media platforms and independent news websites. While television has always been heavily censored, the internet had been less restricted.The crackdown in March interrupted communications and commerce for many otherwise apolitical Russians, said Natalia Krapiva, tech-legal counsel at Access Now, a group focused on online speech-related issues. VPN use was already high among tech-savvy Russians, she said, but the blocks and news of harsh punishment for online protest led even more casual internet users to seek ways around the restrictions.Demand for VPNs surged in Russia, with downloads in March jumping 2,692 percent from February, said Simon Migliano, head of research for the review site Top10VPN.com. Proton was a popular choice, he said, hovering among the 10 most popular products despite being slower than some other choices.Since then, VPNs have become a way of life for many. Roskomsvoboda, a Russian civil society group focused on internet freedom, estimates that a quarter of the Russian population is using one.“To simply read independent news or to post a picture, you had to open your VPN,” said Viktoriia Safonova, 25, who now delivers food by bike in Sweden after she fled Russia in July. Both she and her husband were racked by anxiety after the invasion. Finding independent news and information was difficult. Workarounds often weren’t reliable.“If the one you’re using gets blocked, you have to find another VPN,” Ms. Safonova said.She recalled the paranoia that set in as new internet restrictions and surveillance took effect. She and her husband, Artem Nesterenko, worried about whether they could criticize the war online, even on international social networks. He recalled how the police had come to check on their building after he scrawled “No to war” in the elevator. He feared being arrested for things he posted online.As people turned to VPN services to avoid the blocks, Proton struggled to keep up. Over a weekend in March, engineers scrambled to buy and configure more than 20 new servers to avert a crash of its entire network.At the same time in Moscow, censors were at work trying to patch holes in the government’s internet controls.The first block that took down Proton, at the end of March, was a technically basic interruption that company engineers quickly overcame, but they figured more powerful attempts loomed.The battle took on a “Spy vs. Spy” dynamic in Proton’s headquarters. Mr. Yen said a network of people within the government, telecommunications firms and civil society groups had helped Proton operate in Russia, providing access to local networks and sharing intelligence about how the censorship system worked. But those contacts began to go dark as the Kremlin’s crackdown on dissent intensified.At the start of June, censors struck again.The service, which had more than 1.4 million daily users inside Russia at this point, collapsed as employees were going about their day. Complaints from Russian users poured into Proton’s customer service email. The company concluded that the government had deployed more sophisticated software that could filter through all internet traffic to identify when a person was trying to connect to Proton’s VPN service. Russia had used similar technology to block Twitter and other social media sites.Around this time, the company noticed a suspicious spike in negative reviews of its service in the Apple and Google app stores, reducing its search ranking.“They had clearly studied us,” said Antonio Cesarano, a senior engineer working on the VPN project.Some at Proton questioned whether they should continue the fight with Russia. It was costing millions of dollars and slowing down development of other products. But after Proton faced criticism in 2021, when the French police obtained the IP address of a climate activist using its email service, backing down from Russia could have added another bruise to the company’s reputation.Over about two weeks in June, Proton created yet another workaround that bounced internet traffic to servers in different geographical areas faster than censors could track. It was a technically complex move that would take considerable resources for Russia to counter.The fix worked — for about six weeks.Mr. Yen was interrupted during a staff meeting in mid-July with news that Russian censors had come up with an even more elaborate block. A corporate chart from the time shows use dropping off a cliff. Russian engineers had identified what is known as an authentication “handshake,” the vital moment when Proton’s VPN connection gets established before reaching the wider web. Blocking the link made Proton’s service essentially unusable.“We had no idea what was happening and how they were doing it,” Mr. Cesarano said.By August, after working around the clock for days to find a fix, Proton acknowledged defeat and pulled its app from Russia. The company has spent the months since then developing a new architecture that makes its VPN service harder to identify because it looks more like a regular website to censorship software scanning a country’s internet traffic. Proton has been successfully testing the system in Iran, where Proton has seen a sharp increase in VPN use during recent political demonstrations.In Russia, Proton has reintroduced its apps using the new system. Mr. Yen acknowledged that it probably wasn’t a long-term fix. He has confidence in the new technology, but figures Russian engineers will eventually figure out a new way to push back, and the game will continue. More

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      Why Am I Seeing That Political Ad? Check Your ‘Trump Resistance’ Score.

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      To help campaigns target ads, voter-profiling firms score millions of Americans on issues like guns, vaccines and QAnon.In the lead-up to the 2020 presidential election, a voter analytics firm called PredictWise came up with a novel approach to help Democratic campaigns target persuadable Republicans: “Covid concern” scores.To create the scores, the company first analyzed an immense data set showing the cellphone locations of tens of millions of Americans during the initial lockdown months of the pandemic. Then it ranked people based on their travel patterns.Republicans whose phone locations showed that they left home a lot received high “Covid-19 decree violation” scores, while those who mainly stayed home received low scores, according to a PredictWise report. In follow-up surveys of some voters, researchers found that stay-at-home Republicans were almost as concerned about the pandemic as Democrats.The firm said it had used the data to help Democrats in several swing states target more than 350,000 “Covid-concerned” Republicans with Covid-related campaign ads. In Arizona, PredictWise reported, the scores helped Democrats “open up just over 40,000 persuasion targets” for Mark Kelly, who was running for Senate. (Senator Kelly’s office did not respond to emails and calls requesting comment.)Voter-profiling systems like the Covid-19 scores may be invisible to most people. But they provide a glimpse into a vast voter data-mining ecosystem in the United States involving dozens of political consulting, analytics, media, marketing and advertising software companies.In the run-up to the midterm elections next month, campaigns are tapping a host of different scores and using them to create castes of their most desirable voters. There are “gun owner,” “pro-choice” and “Trump 2024” scores, which cover everyday politics. There are also voter rankings on hot-button issues — a “racial resentment” score, for example, and a “trans athletes should not participate” score. There’s even a “U.F.O.s distrust government” score.Campaign and media consultants say such political-issue scores make it easier for candidates to surgically target messages to, and mobilize, the most receptive voters.“We’re seeing not only U.S. congressional races, but State Senate races that are diving into this, and consultants using it to help them find those perfect targets,” said Paul Westcott, a marketing executive at L2, a leading voter database firm. He added that even some county campaigns were using scoring models to target voters on local ballot measures.But the same nano-targeting that may help mobilize some people to vote could also disenfranchise others as well as exacerbate political polarization, political researchers say.What is voter scoring?Consumers are subject to a host of predictive scoring systems — hidden rankings based on factors like their demographic profile, socioeconomic status, online activities and offline interests.The State of the 2022 Midterm ElectionsBoth parties are making their final pitches ahead of the Nov. 8 election.Where the Election Stands: As Republicans appear to be gaining an edge with swing voters in the final weeks of the contest for control of Congress, here’s a look at the state of the races for the House and Senate.Biden’s Low Profile: President Biden’s decision not to attend big campaign rallies reflects a low approval rating that makes him unwelcome in some congressional districts and states.Losing Ground: With inflation concerns front and center, the state of democracy in the United States is not shaping up to be the driver of votes that many on the left hoped it would be.In Minnesota: The race for attorney general in the light-blue state offers a pure test of which issue is likely to be more politically decisive: abortion rights or crime.Retailers and other services often use “customer lifetime value” scores to try to predict how much money individual clients might spend over time. Universities use “retention” scores to identify students at risk of dropping out.Voter scores work similarly. They are intended to predict the likelihood that an individual agrees or disagrees with a particular party or political stance, like a belief in gun control. They are also used to predict a person’s likelihood of voting.Ad tech firms often use the scores to help political campaigns narrowly target audiences on streaming video services, podcasts, websites and apps. Candidates, political party committees and advocacy groups also use the scores to help create lists of specific voters to call, text or canvas in person.But researchers and privacy experts say that the scores are speculative and invasive, and that they could cause harm if they leaked to hackers or employers.The process can involve classifying more than 150 million voters — using ratings like “gay marriage” scores or “non-Christian” scores — on personal beliefs they might have assumed were private. The scoring systems can also enable campaigns to quietly aim different, and perhaps contradictory, messages at different voters with little public accountability or oversight.“In a democracy, we would like to know what promises are being made so that candidates can be held to account,” says Erika Franklin Fowler, a government professor at Wesleyan University who studies political advertising. “That’s harder to do if they’re saying different things to different people.”How are voter scores calculated?To calculate the scores, voter-profiling firms typically use commercially available dossiers thick with data on the election participation, demographics and consumer habits of millions of adults in the United States.The files contain public information, obtained from state voter registration databases, like a person’s name, date of birth and address, as well as the election years in which the person has voted. They may also include a phone number, political party registration and race or ethnicity.The voter profiles are often enhanced with commercially available details on consumers like: net worth, education level, occupation, home value, number of children in one’s household, gun ownership, pet ownership, political donations and hobbies or habits such as cooking, woodworking, gambling or smoking. Such details can be purchased from data aggregators that acquire information from customers’ loyalty-card records and other sources.Next, profiling firms survey a representative sample of voters, scoring respondents according to their stances on issues like marijuana legalization. Firms then use machine learning to identity common characteristics across the dossiers — like low-income households, say, or a preference for low-fat foods — that correlate with voters’ stances.The characteristics enable profiling firms to find “look-alike” voters in their files. Then they often calculate scores on issues like climate change for all the voters in their files.What do voter scores look like?Voter-profiling companies each have their own proprietary ranking systems. But they typically do not allow voters to see their scores.One prominent conservative firm, i360, offers a number of scores, including a “Marriage Model” that ranks voters on a scale of 0.0 to 1.0. Scores near a full point indicate voters with a high likelihood of supporting “laws that preserve traditional marriage.”HaystaqDNA, a predictive analytics firm that worked with Barack Obama’s 2008 presidential campaign, has posted an extensive catalog with dozens of proprietary scores on taxes, Covid and other issues. These include a “QAnon Believer” score, ranking people based on whether they believe a “deep state” within the federal government operated child-trafficking rings.TargetSmart, a prominent progressive firm, developed a “Trump Resistance” model, which gives voters scores between 0 and 100 based on their likelihood of opposing Donald Trump. In a statement Tom Bonier, TargetSmart’s chief executive, said the company used public and commercially available data to help campaigns reach voters on “the issues they care most about.” The firm did not respond to questions about its voter scores.Despite the marketing of these scores, people’s voting histories and political party affiliations remain the best predictors of their voter behavior, political researchers say.“There’s a lot of hype in this space,” says Katherine Haenschen, an assistant professor of political science at Northeastern University who studies how digital communications affect voter turnout. “The most likely predictor is what the person has done in the past.”In an election circular in 1840, Abraham Lincoln and other leaders of the Whig Party instructed county committees to target undecided “doubtful voters” for special persuasion efforts.Where did voter targeting start?Trying to target and sway voters is an electioneering practice that dates at least as far back as 1840. That was the year Abraham Lincoln helped write a campaign circular for the Whig Party that laid out a plan for identifying and mobilizing individual voters.The Lincoln directive, which ran in newspapers, instructed local party committees to “make a perfect list of all the voters” in their districts and ascertain “with certainty for whom they will vote.” It also treated undecided voters differently, instructing party committees to “keep a CONSTANT WATCH on the DOUBTFUL VOTERS” and try to “enlighten and influence them.”The advent of computer modeling helped automate voter targeting, making it more efficient.In the 1960s, a market researcher in Los Angeles, Vincent Barabba, developed a computer program to help political campaigns decide which neighborhoods to target. The system overlaid voting precinct maps with details on individuals’ voting histories along with U.S. census data on household economics, ethnic makeup and family composition.In 1966, political consultants used the system to help Ronald Reagan’s campaign for governor of California identify neighborhoods with potential swing voters, like middle-aged, white, male union members, and target them with ads.Critics worried about the technology’s potential to influence voters, deriding it as a “sinister new development dreamt up by manipulative social scientists,” according to “Selling Ronald Reagan,” a book on the Hollywood actor’s political transformation.By the early 2000s, campaigns had moved on to more advanced targeting methods.For the re-election campaign of President George W. Bush in 2004, Republican consultants classified American voters into discrete buckets, like “Flag and Family Republicans” and “Religious Democrats.” Then they used the segmentation to target Republicans and swing voters living in towns that typically voted Democrat, said Michael Meyers, the president of TargetPoint Consulting, who worked on the Bush campaign.In 2008, the Obama presidential campaign widely used individualized voter scores. Republicans soon beefed up their own voter-profiling and targeting operations.A decade later, when Cambridge Analytica — a voter-profiling firm that covertly data-mined and scored millions of Facebook users — became front-page news, many national political campaigns were already using voter scores. Now, even local candidates use them.This spring, the Government Accountability Office issued a report warning that the practice of consumer scoring lacked transparency and could cause harm. Although the report did not specifically examine voter scores, it urged Congress to consider enacting consumer protections around scoring. More

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      Should Candidates Be Transparent About Their Health?

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      More from our inbox:Revised Drone RulesLiving in Political FearPreparing for Future PandemicsHow Fossil Fuel Donations Sway Climate PoliticsLt. Gov. John Fetterman of Pennsylvania greets supporters following a Senate campaign rally.Kriston Jae Bethel/Agence France-Presse — Getty ImagesTo the Editor:Re “Candidates Must Disclose Medical Issues,” by Lawrence K. Altman (Opinion guest essay, Sept. 30):Dr. Altman correctly calls for the full disclosure of medical issues by major candidates, especially presidential. He has championed this cause for years, but his voice has gone unheeded.The most famous candidate health cover-up was J.F.K.’s adrenal insufficiency, Addison’s disease. But John McCain’s recurrent melanoma, Bill Bradley’s atrial fibrillation, Joe Biden’s cerebral aneurysm in his 1988 campaign and Bernie Sanders’s significant coronary disease requiring a stent were all either downplayed or denied.The most egregious example of health misrepresentation was in 1992, when Paul Tsongas and his physicians declared he was cured of his non-Hodgkin’s lymphoma when he was not. If he had been elected president rather than Bill Clinton, he would have required ongoing cancer treatments while in office, which would have compromised his ability to fulfill his duties. He died on Jan. 18, 1997.With the likelihood of one or more candidates over 75 running for president in 2024, the case for full medical disclosure is more compelling than ever. The country would be well served to remember the advice given by William Safire in 1987, when he wrote, “The president’s body is not wholly his own; that is why we go to such lengths to protect it.”Kevin R. LoughlinBostonThe writer is a retired urologic surgeon and a professor emeritus at Harvard Medical School.To the Editor:I would like to respectfully disagree that candidates owe their voters full medical transparency. Confidentiality of medical records exists for good reason, and to throw it away — citing confusion over John Fetterman’s health in the Pennsylvania Senate campaign — is the wrong approach.For example: Does a female candidate owe it to voters to reveal whether she has ever had an abortion? Some would argue yes, she should. I would argue that it’s none of the voters’ business.What else should a candidate reveal? Therapist’s notes? Past substance use?A real-life example is Thomas Eagleton, who was tapped to be George McGovern’s running mate in 1972 until it was revealed that he had undergone electroshock therapy for depression 12 years earlier. Because of this, he was dropped from the ticket.In the U.S., we are extremely fortunate to have the rights we have, including a right to privacy. We should not be looking for ways to chip away at these rights.Gregory FedynyshynMalden, Mass.Revised Drone RulesAn Air Force Predator drone, right, returning from a mission in the Persian Gulf region in 2016. The new policy suggests that the United States intends to launch fewer drone strikes away from recognized war zones.John Moore/Getty ImagesTo the Editor:Re “Rules on Counterterrorism Drone Strikes, Eased by Trump, Are Tightened by Biden” (news article, Oct. 8):Are we supposed to be assured that the United States is now acting ethically, legally and judiciously with President Biden’s revised drone assassination policy?Our clandestine killing of terrorist leaders outside conventional war zones only provokes greater risk for American citizens and soul-searching trauma for drone operators thousands of miles way. It deeply stains our own sense of national righteousness.This is not a policy that needs to be reformed. It’s a policy that should be abandoned for ethical, tactical and practical reasons.Dave PasinskiFayetteville, N.Y.Living in Political FearHouse and Senate leaders have their own security details, including plainclothes officers and armored vehicles, but it can be more difficult for others to obtain such protection.Andrew Harnik/Associated PressTo the Editor:Re “Lawmakers Fearing the Worst as Intimidation Tactics Grow” (front page, Oct. 2):The appalling acrimony and threats directed against duly elected representatives have a chilling trickle-down effect to citizens as well. I recently received what I considered a banal lawn sign from the League of Women Voters. One side states, “Vote — Our Democracy Depends on It,” and the other, “Vote 411 — Election Information You Need.”In other election years, I would have placed it on my lawn without thinking twice. But after the Jan. 6 insurrection, I’m hesitant. Even though I live in a mostly progressive, blue-voting Westchester community, I know that many of my neighbors hold other political beliefs. There are a surprising number of “Blue Lives Matter” banners and “1776” flags in my neighborhood, which make me wonder how many of these neighbors doubt the legitimacy of the 2020 election.I worry that displaying a message that our democracy depends on voting would be more of a red flag than a civic reminder.And I am ashamed that in our current fractious, and dangerously degraded, political climate, my fear will keep me from exercising my political beliefs.Merri RosenbergArdsley, N.Y.Preparing for Future Pandemics Brynn Anderson/Associated PressTo the Editor:Re “Unprepared for Covid and Monkeypox. And the Next Outbreak, Too” (news analysis, Oct. 1):Apoorva Mandavilli highlights an important issue when she writes that the United States “remains wholly unprepared to combat new pathogens.”Governments do need to be ready for future pandemics when they hit, but their priority must be preventing them in the first place. We know that most infectious diseases can be traced to pathogen transmission between wildlife and people, particularly in our increasingly degraded and exploited natural world.Governments across the globe must prioritize efforts to reduce the risks of future pathogen spillovers, including via trade and at wildlife markets.A critical first step is recognizing the intrinsic links between the health of humans, animals and the ecosystem, and acknowledging the foundational importance of an intact and functioning environment to our well-being.A new international treaty or agreement can help bring governments together to catalyze needed change. With several hundred thousand yet undiscovered viruses in wildlife that can potentially infect humans, this is not the time to ignore the science and avoid action.The adage that “an ounce of prevention is worth a pound of cure” is now truer than ever.Susan LiebermanChris WalzerDr. Lieberman is the vice president for international policy at the Wildlife Conservation Society. Dr. Walzer is its executive director for health.How Fossil Fuel Donations Sway Climate PoliticsFrom left, Florida’s governor, Ron DeSantis, and two senators, Rick Scott and Marco Rubio, in 2019.Kevin Lamarque/ReutersTo the Editor:Re “Republicans Talk About Rebuilding, but Not the Cause of Climate Change” (news article, Oct. 5):Large political contributions from fossil fuel interests are blocking federal action against climate change even in Florida, one of the areas most vulnerable to hurricanes. Its vulnerability is fueled by warmer oceans along with storm surges worsened by rising seas and downpours increased by a warmer atmosphere that holds more moisture.The United States could become the world leader in battling climate change, inspiring and helping other countries to do more while creating millions of jobs. Incredibly, Florida’s Republican governor and two senators have voted against action to mitigate climate change.Why? “If you’re from Florida, you should be leading on climate and environmental policy, and Republicans are still reticent to do that because they’re worried about primary politics,” Carlos Curbelo, a former Republican congressman from South Florida, is quoted as saying.That is, Republicans who stray from the fossil fuel line will face a primary opponent well funded by fossil fuel interests.Public funding of election campaigns must replace big contributions if we want our democracy to stop being distorted. Indeed, if we want to safeguard our planet.Richard BarsantiWestern Springs, Ill. More

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      Who in the World Is Still Answering Pollsters’ Phone Calls?

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      Response rates suggest the “death of telephone polling” is getting closer.Ryan CarlWe’re already in the field with our next New York Times/Siena College national survey, so it’s a good time to go through some of the poll-related reader mail we’ve received recently.Here’s a version of a question we get a lot:Given that pollsters are relying on calling people on the phone (per your methodology description at the bottom of the poll), how do you know where they are, and how do you account for the fact that so few people answer their phones at all anymore? I for one have moved twice since I got my current phone number, most recently to a different state, so my phone number has nothing to do with my actual location. Meanwhile, most of my calls are spam, so I almost never answer my phone unless I recognize the phone number — and I am someone who is old enough to have grown up with what is now called a landline. My teenage kids almost never answer their phones at all. The only people I know who still ever use a landline at all are my parents. — Doug Berman, West Jordan, UtahThere are a lot of good points here, so let’s take it bit by bit.How do we know where they are? Some pollsters (like us) call voters from a list of telephone numbers on a voter registration file, a big data set containing the names and addresses of every registered voter in most states. The addresses tell us “where they are” with a great deal of precision.How do we deal with people who have moved? The voter file offers a solution to this problem as well. Once you’ve registered to vote in your new state, pollsters can call your phone number if it’s on the voter file — and call it regardless of whether it’s an in-state or out-of-state area code.The State of the 2022 Midterm ElectionsWith the primaries over, both parties are shifting their focus to the general election on Nov. 8.The Final Stretch: With less than one month until Election Day, Republicans remain favored to take over the House, but momentum in the pitched battle for the Senate has seesawed back and forth.A Surprising Battleground: New York has emerged from a haywire redistricting cycle as perhaps the most consequential congressional battleground in the country. For Democrats, the uncertainty is particularly jarring.Pennsylvania Governor’s Race: Attacks by Doug Mastriano, the G.O.P. nominee, on the Jewish school where Josh Shapiro, the Democratic candidate, sends his children have set off an outcry about antisemitic signaling.Herschel Walker: The Republican Senate nominee in Georgia reportedly paid for an ex-girlfriend’s abortion, but some conservative Christians have learned to tolerate the behavior of those who advance their cause.How do you account for the fact that few people answer? Before I respond, I want to dwell on just how few people are answering. In the poll we have in the field right now, only 0.4 percent of dials have yielded a completed interview. If you were employed as one of our interviewers at a call center, you would have to dial numbers for two hours to get a single completed interview.No, it wasn’t nearly this bad six, four or even two years ago. You can see for yourself that around 1.6 percent of dials yielded a completed interview in our 2018 polling.The Times has more resources than most organizations, but this is getting pretty close to “death of telephone polling” numbers. You start wondering how much more expensive it would be to try even ridiculous options like old-fashioned door-to-door, face-to-face, in-person interviews.Call screening is definitely part of the problem, but if you screen your calls almost 100 percent of the time, it might be a little less of one than you might think. About one-fifth of our dials still contact a human. But once we do reach a person, we’ve got a number of challenges. Is this the right human? (We talk only to people named on the file, so that we can use their information.) If it is the right person, will he or she participate? Probably not, unfortunately.OK, back to the question: What do we do to account for this? The main thing is we make sure that the sample of people we do reach is demographically and politically representative, and if not, we adjust it to match the known characteristics of the population. If we poll a state where registered Democrats outnumber Republicans by two percentage points, and our respondents wind up being registered Democrats by a four-point margin, we give a little less weight to the Democratic respondents.We make similar adjustments for race; age; education; how often people have voted; where they live; marital status; homeownership; and more. As I explained last month, we believe our polls provide valuable election information. Is all of this enough? After 2020, it’s hard not to wonder whether the people who answer the phone might be more likely to back Democrats than those who don’t answer the phone. We’re conducting some expensive multi-method research this fall to help answer this question, to the extent we can. We’ll tell you more at a later time.What about cellphones? Finally, an easy one: We call cellphones and landlines! About three-quarters of our calls go to cellphones nowadays — including nearly every call to young people. More

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      Historic bill aimed at keeping California children digitally safe approved

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      Historic bill aimed at keeping California children digitally safe approvedLegislation will require companies to install guardrails for those under age 18 and use higher privacy settings California lawmakers passed first-of-its-kind legislation on Monday designed to improve the online safety and privacy protections for children.The bill, the California Age-Appropriate Design Code Act, will require firms such as TikTok, Instagram, and YouTube to install guardrails for users under the age of 18, including defaulting to higher privacy settings for minors and refraining from collecting location data for those users.It also requires companies to analyze their algorithms and products to determine how they may affect young users, assessing whether it is designed to be addictive or cause additional harm to children.Children’s safety advocates have applauded the bill, which passed in a vote of 33 to 0, saying similar federal legislation is needed to protect young users. The bill is “a huge step forward toward creating the internet that children and families deserve”, said Josh Golin, executive director at advocacy group Fairplay.“For far too long, tech companies have treated their egregious privacy and safety issues as a PR problem to be addressed only through vague promises, obfuscations, and delays,” he said. “Now, tech platforms will be required to prioritize young Californians’ interests and wellbeing ahead of reckless growth and shareholder dividends.”More details to come …TopicsTechnologyChildrenCaliforniaInternet safetyPrivacySocial mediaUS politicsnewsReuse this content More

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      3 Senate Hopefuls Denounce Big Tech. They Also Have Deep Ties to It.

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      For Republicans running for the Senate this year, “Big Tech” has become a catchall target, a phrase used to condemn the censorship of conservative voices on social media, invasions of privacy and the corruption of America’s youth — or all of the above.But for three candidates in some of the hottest races of 2022 — Blake Masters, J.D. Vance and Mehmet Oz — the denunciations come with a complication: They have deep ties to the industry, either as investors, promoters or employees. What’s more, their work involved some of the questionable uses of consumer data that they now criticize.Mr. Masters and Mr. Vance have embraced the contradictions with the zeal of the converted.“Fundamentally, it is my expertise from having worked in Silicon Valley and worked with these companies that has given me this perspective,” Mr. Masters, who enters the Republican primary election for Senate in Arizona on Tuesday with the wind at his back, said on Wednesday. “As they have grown, they have become too pervasive and too powerful.”Mr. Vance, on the website of his campaign for Ohio’s open Senate seat, calls for the breakup of large technology firms, declaring: “I know the technology industry well. I’ve worked in it and invested in it, and I’m sick of politicians who talk big about Big Tech but do nothing about it. The tech industry promised all of us better lives and faster communication; instead, it steals our private information, sells it to the Chinese, and then censors conservatives and others.”But some technology activists simply aren’t buying it, especially not from two political newcomers whose Senate runs have been bankrolled by Peter Thiel, the first outside investor in Facebook and a longtime board member of the tech giant. Mr. Thiel’s own company, Palantir, works closely with federal military, intelligence and law enforcement agencies eager for access to its secretive data analysis technology.“There’s a massive, hugely profitable industry in tracking what you do online,” said Sacha Haworth, the executive director of the Tech Oversight Project, a new liberal interest group pressing for stricter regulations of technology companies. “Regardless of these candidates’ prospects in the Senate, I would imagine if Peter Thiel is investing in them, he is investing in his future.”Mr. Masters, a protégé of Mr. Thiel’s and the former chief operating officer of Mr. Thiel’s venture capital firm, oversaw investments in Palantir and pressed to spread its technology, which analyzes mountains of raw data to detect patterns that can be used by customers.Palantir’s initial seed money came from the C.I.A., but its technology was adopted widely by the military and even the Los Angeles Police Department. Mr. Masters and Mr. Thiel personally pressed the director of the National Institutes of Health to buy into it.Sharecare, a website whose consortium of investors included Mehmet Oz, answered consumer questions about health issues.Dr. Oz, the Republican nominee for an open Senate seat in Pennsylvania, was part of a consortium of investors that founded Sharecare, a website that offered users the chance to ask questions about health and wellness — and allowed marketers from the health care industry the chance to answer them.A feature of Sharecare, RealAge Test, quizzed tens of millions of users on their health attributes, ostensibly to help shave years off their age, then released the test results to paying customers in the pharmaceutical industry.Mr. Vance, the Republican nominee in Ohio and another Thiel pupil, used Mr. Thiel’s money to form his venture capital firm, Narya Capital, which helped fund Hallow, a Catholic prayer and meditation app whose privacy policies allow it to share some user data for targeted advertising.The Vance campaign said the candidate’s stake in Hallow did not give him or his firm decision-making powers, and Alex Jones, Hallow’s chief executive, said private, sensitive data like journal entries or reflections were encrypted and not sold, rented or otherwise shared with data brokers. He said that “private sensitive personal data” was not shared “with any advertising partners.”Peter Thiel has bankrolled Mr. Masters and J.D. Vance in their Senate campaigns.Marco Bello/Getty ImagesAll three Senate candidates have targeted the technology industry in their campaigns, railing against the harvesting of data from unsuspecting users and invasions of privacy by greedy firms.“These companies take this data and sell precisely targeted ads so effective they verge on predatory,” Mr. Masters wrote in an opinion article last year in The Wall Street Journal. “They then optimize their platforms to keep you online to receive ever more ads.”In a gauzy video posted in July 2021, Mr. Masters says, “The internet, which was supposed to give us an awesome future, is instead being used to shut us up.”Mr. Vance, in a campaign Facebook video, suggested that Congress make data collection illegal — or at least mandate disclosure — before technology companies “harvest our data and then sell it back to us in the form of targeted advertising.”In a December video appearance soon after he announced his campaign, Dr. Oz proclaimed, “I’ve taken on Big Pharma, I’ve gone to battle with Big Tech, I’ve gone up against agrochem companies, big ones, and I’ve got scars to prove it.”It is not surprising that more candidates for high office have deep connections to the technology industry, said Michael Rosen, an adjunct fellow at the conservative American Enterprise Institute who has written extensively about the industry. That’s where the money is these days, he said, and technology’s reach extends through industries including health care, social media, hardware and software and consumer electronics.“What is novel in this cycle is to have candidates ostensibly on the right who are arguing for the government to step in and regulate these companies because, in their view, they cannot be trusted to regulate themselves,” Mr. Rosen said.He expressed surprise that “a free-market, conservative-type candidate thinks that the government will do a fairer and more reliable job of regulating and moderating speech than the private sector would.”Technology experts on the left say candidates like Mr. Masters and Mr. Vance are Trojan horses, taking popular stances to win federal office with no intention of pursuing those positions in the Senate.On his website, Mr. Vance says, “I’m sick of politicians who talk big about Big Tech but do nothing about it.”Maddie McGarvey for The New York TimesMs. Haworth, whose group has taken aim at platforms like Facebook and Amazon, said states like California were already moving forward with regulations to prevent online marketers from steering consumers to certain products or unduly influencing behavior.She said she believed that Republicans, if they took control of Congress, would impose weak federal rules that superseded state regulations.“Democrats should be calling out the hypocrisy here,” she said.Mr. Masters said he was sympathetic to concerns that empowering government to regulate technology would only lead to another kind of abuse, but, he added, “The answer in this age of networked monopolies is not to throw your hands up and shout ‘laissez-faire.’”Multinational technology firms like Google and Facebook, Mr. Masters said, have exceeded national governments in power.As for the “Trojan horse” assertion, he said, “When I am in the U.S. Senate, I am going to deliver on everything I’m saying.”It is not clear that such complex matters will have an impact in the fall campaigns. Jim Lamon, a Republican Senate rival of Mr. Masters’s in Arizona, has aired advertisements tarring him as a “fake” stalking horse for the California technology industry — but with limited effectiveness. At a debate this month, Mr. Lamon said Mr. Masters was “owned” by his paymasters in Big Tech.But Mr. Masters, who has the endorsement of former President Donald J. Trump, appears to be the clear favorite for the nomination.Representative Tim Ryan, Mr. Vance’s Democratic opponent in Ohio, has made glancing references to the “Big Tech billionaires who sip wine in Silicon Valley” and bankroll the Republican’s campaign.John Fetterman, the Democratic opponent of Dr. Oz in Pennsylvania, has not raised the issue.Taylor Van Kirk, a spokeswoman for Mr. Vance, said he was very serious about his promises to limit the influence of technology companies.“J.D. has long been outspoken about his desire to break up Big Tech and hold them accountable for their overreach,” she said. “He strongly believes that their power over our politics and economy needs to be reduced, to protect the constitutional rights of Americans.”Representatives of the Oz campaign did not respond to requests for comment. More

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      Meta Will Give Researchers More Information on Political Ad Targeting

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      Meta, which owns Facebook and Instagram, said that it planned to give outside researchers more detailed information on how political ads are targeted across its platform, providing insight into the ways that politicians, campaign operatives and political strategists buy and use ads ahead of the midterm elections.Starting on Monday, academics and researchers who are registered with an initiative called the Facebook Open Research and Transparency project will be allowed to see data on how each political or social ad was used to target people. The information includes which interest categories — such as “people who like dogs” or “people who enjoy the outdoors” — were chosen to aim an ad at someone.In addition, Meta said it planned to include summaries of targeting information for some of its ads in its publicly viewable Ad Library starting in July. The company created the Ad Library in 2019 so that journalists, academics and others could obtain information and help safeguard elections against the misuse of digital advertising.While Meta has given outsiders some access into how its political ads were used in the past, it has restricted the amount of information that could be seen, citing privacy reasons. Critics have claimed that the company’s system has been flawed and sometimes buggy, and have frequently asked for more data.That has led to conflicts. Meta previously clashed with a group of New York University academics who tried ingesting large amounts of self-reported data on Facebook users to learn more about the platform. The company cut off access to the group last year, citing violations of its platform rules.The new data that is being added to the Facebook Open Research Transparency project and the Ad Library is a way to share information on political ad targeting while trying to keep data on its users private, the company said.“By making advertiser targeting criteria available for analysis and reporting on ads run about social issues, elections and politics, we hope to help people better understand the practices used to reach potential voters on our technologies,” the company said in a statement.With the new data, for example, researchers browsing the Ad Library could see that over the course of a month, a Facebook page ran 2,000 political ads and that 40 percent of the ad budget was targeted to “people who live in Pennsylvania” or “people who are interested in politics.”Meta said it had been bound by privacy rules and regulations on what types of data it could share with outsiders. In an interview, Jeff King, a vice president in Meta’s business integrity unit, said the company had hired thousands of workers over the past few years to review those privacy issues.“Every single thing we release goes through a privacy review now,” he said. “We want to make sure we give people the right amount of data, but still remain privacy conscious while we do it.”The new data on political ads will cover the period from August 2020, three months before the last U.S. presidential election, to the present day. More

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      'I don't care': young TikTokers unfazed by US furor over data collection

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      Mauren Sparrow downloaded TikTok in March to pass the time during lockdown. Since then she’s posted tutorials on crafting and videos of her two cats, Calcifer and Jiji, some of which have accrued millions of views and likes. But with the Chinese-owned app now under fire over data privacy concerns, Sparrow, 29, and other young users have reacted with a resounding shrug.I’m so used to all social networks having my data that I feel it’s just the price I have to pay to connect with othersMauren Sparrow, TikTok user“I don’t really care that these corporations have my data as long as I know they have it,” Sparrow says. “At this point, I’m so used to all social networks having all of my data that I feel it’s just the price I have to pay to connect with others.”TikTok’s future has been in flux for weeks after the US secretary of state, Mike Pompeo, hinted at a potential ban in early July. Most recently, Donald Trump approved of Microsoft’s efforts to acquire a part of TikTok’s business, but only if the deal was completed by 15 September. A price has not yet been arrived at but could top $10bn.Threats of action against the app – which some US authorities fear could share user data with the Chinese government – sent shockwaves through the TikTok community, with many content creators rushing to launch live streams to direct followers to alternative platforms. Videos reacting to the potential ban ranged from technical tips on how to evade it, to anger at Trump, to indifference over data privacy. “Am I the only one who doesn’t care if China collects my data?” a user in one viral video stated. “Let [the Chinese government] have my data. They know me better than I know myself,” another joked.TikTok is one of the world’s most popular apps and has been downloaded roughly 2bn times, meaning a ban would not be easy, or popular. Forty-seven per cent of millennials and 59% of Gen Z – the biggest demographic on the platform – said the app should not be banned. Meanwhile, 25% of Gen Z users said they would be more likely to use TikTok if the US banned it. Just 9% said a ban would make them less likely to use it, according to a US survey from the market research firm Morning Consult.“I think that there would be a riot if TikTok were somehow truly banned in this country,” Sparrow said.The debate over TikTok’s future has also underscored the generational divide between the lawmakers legislating technology platforms and the people who use them. For Gen Z, which has grown up on Facebook, Snapchat and Instagram, having their personal data collected is a given. TikTok in particular thrives on oversharing, with young people using music to share embarrassing stories and photos of themselves, to the tune of millions of likes and comments. “Some of you are too comfortable on here” is a common refrain in the comments of videos.On a more fundamental level, most do not believe they have the choice to opt out of data collection, said Josh Golin, the executive director of the non-profit Campaign for a Commercial Free Childhood. “If you gave most young people a choice between protecting their privacy by getting off social media or staying on social media, they will stay,” he said. “But what if you had a choice to be both on social media and have your privacy protected?”With a historic hearing involving big tech firms last month and new data privacy laws in California and Europe, there have been incremental steps towards that goal. But many users are not in a hurry to force companies to change their data practices. Studies show Gen Z is more tolerant of targeted advertising and less bothered by surveillance. While 46% of Gen X and 45% of millennials are concerned companies will use their data against them, just 37% of Gen Z is worried, according to a 2019 survey from the marketing firm Mobile Marketer.It feels ridiculous to worry about China when it seems everyone is literally recording us as we grow upAnnie, 19-year-old TikTok userAnnie, a 19-year-old TikTok user who downloaded the app to pass the time during quarantine and now uses it daily, said she finds the US government’s focus on China “ridiculous” when US companies “do the same”.“Our personal data is collected by endless amounts of private corporations who just sell our details to the highest bidder,” said Annie, who asked to use a pseudonym to protect her privacy. “It feels a bit ridiculous to worry solely about China when it seems everyone is literally recording us as we grow up.”A spokeswoman from TikTok told the Guardian the company’s security team was led by an experienced, US-based chief information security officer with “decades of industry and US law enforcement experience”. All US user data was stored in the US, she added, with strict controls on employee access. The company has also released a series of informational videos on the app about how to keep user data private and secure. More