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      Macy’s Discovers Employee Hid Millions in Delivery Expenses

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      The department store chain said it had found the erroneous accounting entries while preparing its results for the third quarter.Macy’s said Monday that an employee had misstated up to $154 million in delivery expenses over the past few years, forcing the retailer to delay a much-anticipated earnings report that Wall Street uses to gauge the strength of holiday shopping.The department store chain rushed to release an abridged set of financial results, which were a mixed bag, with signs of weakness and pockets of strength.Macy’s shares fell by more than 8 percent in premarket trading after the surprise preliminary report. But it quickly pared back some of its losses, as investors tried to make sense of the mixed results along with the company’s reassurance that the employee error did not affect its cash flow management or vendor payments.Macy’s sales in the third quarter fell 2.4 percent — below analysts’ expectations — to $4.74 billion. The company’s overall sales were dragged down by weak sales at Macy’s stores and its digital business.But comparable sales at 50 locations that represent the company’s future — based on geography, staffing and other factors — rose 1.9 percent, the third consecutive quarter of growth. And comparable sales rose at both Bloomingdale’s and Bluemercury, the company’s luxury brands. Those results are early signs that Macy’s latest strategy of investing in these parts of the business may be working.Macy’s said it had found the accounting error while preparing its results for the quarter, which ended Nov. 2. The results had been set to be released on Tuesday. An investigation was opened and the employee was no longer with the company, Macy’s said. The investigation has not identified involvement by any other employee.In the same time period of the accounting issue in which the employee hid up to $154 million, the retailer said it had incurred about $4.36 billion of delivery expenses. Macy’s declined to comment further.The chain said it would report earnings by Dec. 11.As part of a turnaround plan announced in February, Macy’s said it would close 150 of its stores over the next three years. The company said it had recorded asset gains of $66 million from the sale of closed stores. That was more than the company had expected.Macy’s decision to delay its full-year guidance added to uncertainty about winners and losers in the upcoming holiday shopping season. U.S. consumers are still spending, but executives at some of the biggest retailers, including Target, have recently flagged consumers’ continuing cautious spending patterns, with many shoppers trading down to lower-priced items. The National Retail Federation projected U.S. holiday sales to grow as much as 3.5 percent this year, in line with averages before the pandemic. More

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      Connecticut Couple Charged in $1 Million Theft of Lululemon Goods

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      Investigators said the couple used trickery and misdirection to steal merchandise from Lululemon stores in at least five states.A Connecticut couple were charged with being part of an organized retail theft operation that is suspected of stealing about $1 million in Lululemon merchandise across several states, the authorities said.The couple, Jadion Anthony Richards, 44, and Akwele Nickeisha Lawes-Richards, 45, of Danbury, Conn., were each charged with one felony count of organized retail theft this month in connection with crimes that began in September, according to the Ramsey County Attorney’s Office in Minnesota.They were arrested at a Lululemon store in Woodbury, Minn., one day after they went to a Lululemon store in Roseville, Minn., where they and an unidentified man stole 45 items worth nearly $5,000, according to the charges.An investigator for Lululemon, who is identified in court documents only by the initials R.P., said that the couple began by stealing from Minnesota stores in Edina, Minneapolis and Minnetonka.The investigator said that the couple had also hit Lululemon stores in Connecticut, Colorado, New York and Utah.After their arrest, the police searched a hotel room in Bloomington, Minn., where the couple had been staying, and found a dozen suitcases with $50,000 worth of Lululemon attire, with price tags still attached, according to court records.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Yelloh, Formerly Schwan’s Home Delivery, Closes

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      Yelloh, the frozen food delivery service formerly called Schwan’s Home Delivery, which had once been known for its reach with rural Americans and its direct-to-consumer business model, is closing its doors on Friday after decades of decline.Minnesota-based Yelloh was born on March 18, 1952 when its founder, Marvin Schwan, delivered 14 gallons of ice cream. The service’s popularity exploded over the years and later foods frozen at their peak made it onto the menu. At its peak, the company delivered meals and ice cream across 48 states, but critics and experts said the company became frozen in time, ceding ground to competitors and modernity.The Schwan’s name lives on in frozen foods (Red Baron, Freschetta, and Mrs. Smith’s are among their many brands) — that side of the business was sold to CJ CheilJedan, a South Korean company, in 2019. But on Nov. 8, Yelloh permanently parked its fleet of refrigerated trucks that, with their yellow décor, were once instantly recognizable in small towns across America. Friday’s closure means that about 1,100 people across 13 states will be out of a job.In a statement, the company said it made its decision because of “multiple insurmountable business challenges,” including “economic and market forces, as well as changing consumer lifestyles.”Michael Ziebell, a Yelloh board member who spent 22 years with the company and previously held leadership roles, said the shuttering was devastating, calling it a very hard and very emotional decision.But, he said, it was not sudden.In an interview with The New York Times, Mr. Ziebell said demographic and market issues began plaguing the company in the late 1980s and early ’90s; with fewer people home as drivers came, the relationships between drivers and customers that had been built over decades began to diminish. Then came membership stores like Costco, which could compete on frozen food price and quality, and on top of that regulatory changes added restrictions to their truck operations. It was “the perfect storm,” he said.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Target’s Stock Sinks on Weak Sales Ahead of Holiday Shopping Season

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      The retailer’s downbeat earnings report, which included lower profit and larger inventory, fell far short of Wall Street’s expectations.Target rattled Wall Street on Wednesday with a downbeat earnings report showing a sales decline, lower profit and an unwelcome buildup of unsold inventory. The company also cut its forecast for the full year, a bad omen ahead of the critical holiday shopping season.Target’s stock plunged more than 20 percent in early trading, putting it on track for its biggest daily decline in more than two years.Sales at Target stores fell 1.9 percent last quarter, from the same period last year, offset somewhat by a 10.8 percent rise in online sales. The company said it expected sales to be flat this quarter and cut its forecast for full-year profit, almost entirely reversing an increase announced just three months ago.Jim Lee, Target’s chief financial officer, told analysts on a call that it was “prudent to take this conservative approach” and that the company would take “swift and disciplined action to position ourselves to win during the holidays and in 2025.”Target had recently made improvements that drew shoppers to its stores, but the earnings setback suggests that there is more work to do. Brian Cornell, Target’s chief executive, said in a statement that the retailer was navigating through “a volatile operating environment.”The weaker-than-expected report covered the period of back-to-school shopping and Halloween, which can signal more challenges during the holiday season, a crucial final weeks of the year. Retailers look to those seasonal events as indicators of how shoppers might spend around Thanksgiving and Christmas. We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Walmart Stock Rises on Strong Earnings Ahead of Holiday Shopping Season

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      The bellwether retailer reported higher-than-expected sales in its latest quarter and upgraded its forecast for the rest of the year.Walmart has told its workers that it plans to “win” the holiday season. Ahead of the peak shopping period, the nation’s largest retailer appears well positioned, citing “broad-based strength” across its product range.Walmart said Tuesday that U.S. sales increased 5 percent in the third quarter, to $114.9 billion, easily surpassing analysts’ estimates. Sales at its U.S. e-commerce business jumped 22 percent, aided by pickup and delivery options as well as its expanding online advertising and marketplace business.The number of visits and the amount spent per visit both rose, a promising trend for the retailer. Walmart raised its full-year forecast for sales and profit, higher than the estimates it had already increased three months ago.Doug McMillon, Walmart’s chief executive, said the company had “momentum.” “In the U.S., in-store volumes grew, pickup from store grew faster, and delivery from store grew even faster than that,” he said in a statement on Tuesday. The results were somewhat affected by hurricanes and a strike by East Coast port workers, the company said, slightly raising sales but denting profits.Walmart, which brings in millions of customers each week, is a bellwether of U.S. consumer trends. The period between Thanksgiving and New Year’s Day can make or break a retailer’s year, and companies are unsure about how freely shoppers will spend in the weeks ahead.Analysts have recently cautioned that Walmart’s success does not necessarily mean the rest of the retail industry will see similarly strong sales.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Tapestry and Capri End Plans for ‘Accessible Luxury’ Merger

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      Tapestry, the owner of Coach, said it would abandon its $8.5 billion deal to buy Capri, the parent company of Michael Kors, after the Federal Trade Commission successfully sued to stop the transaction.An attempt to assemble an “accessible luxury” powerhouse in the United States has unraveled.Tapestry, the owner of Coach and Kate Spade, and Capri Holdings, the parent company of Versace and Michael Kors, on Thursday called off their plan to merge, which was first announced last year. The Federal Trade Commission had sued to block the $8.5 billion deal last spring over antitrust concerns, and a federal judge sided with the agency last month.At the center of the F.TC’s case was a worry that consumers would end up paying more for the relatively less expensive handbags and other fashion items sold by Coach, Kate Spade and Michael Kors in what the industry calls the accessible luxury market.While Tapestry and Capri argued that it was not a defined category, the federal judge ruled that accessible luxury handbags appeared to have traits that distinguished them from true luxury brands. The court determined that the category was defined by bags that start with a price of about $100 and “heavily rely on discounting.”Tapestry and Capri said that they had “mutually agreed that terminating the merger agreement was in the best interests of both companies.” The decision to abandon their appeal suggested that the companies were not more optimistic about a judge’s ruling under the Trump administration, and that they did not think putting in the time and money required by a lengthy appeal process would result in a viable pathway to acquisition.“We are now focusing on the future of Capri and our three iconic luxury houses,” John Idol, Capri’s chief executive, said in a statement. Mr. Idol stressed Capri’s strong customer loyalty and store base, with more than 1,200 retail locations worldwide.Joanne Crevoiserat, the chief executive of Tapestry, said in a statement that “we have always had multiple paths to growth, and our decision today clarifies the forward strategy.”“Tapestry remains in a position of strength,” she added.Tapestry also said its board had approved a program in which the company would buy an additional $2 billion of its own shares.The company’s shares rose about 10 percent, and shares of Capri fell 4 percent, in early trading on Thursday. More

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      How Elections Affect Our Shopping

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      We explore why consumers tend to get skittish about major purchases ahead of a general election. In the weeks leading up to a general election, consumers tend to get skittish about major purchases like houses, cars, weddings and investments. After the election, regardless of the outcome, they open up their wallets and shop again.It’s the election shopping slump.As the presidential election draws near, my colleague Jordyn Holman and I wanted to see if the trend was holding true this year as well. In a new article that published this morning, we find that it is.Wedding planners told us that newly engaged couples were too distracted to book events for next year. Financial advisers said their clients were keeping their assets in cash. Car dealers said shoppers were staying on the sidelines.In today’s newsletter, I’ll explain what drives this behavior, and why it’s not unique to this election cycle.The pivot pointThere are a lot of reasons Americans are reluctant to buy homes right now. Inflation drove mortgage interest rates to a 20-year high, and a lack of housing stock kept prices from falling, exacerbating an affordability crisis. But even in years when the housing market was more amenable, buyers got nervous before they went to the polls.Jonathan Miller, a real estate appraiser, looked back at two decades of home sales in Los Angeles, Manhattan and Miami and saw a pattern: Sales dipped in the second half of even years and bounced back in odd years. “Election Day is the pivot point,” he said. “It’s like the foot is taken off the brake after the election.”We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      CVS Ousts Karen Lynch as C.E.O. and Shares Fall

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      Shares of the health care conglomerate dropped after the sudden departure of Karen Lynch and a downbeat update on the state of the company’s finances.CVS Health abruptly ousted its chief executive, Karen S. Lynch, on Friday as the pharmacy and health care conglomerate struggled with sluggish growth and faced pressure from investors.The company appointed David Joyner, the head of CVS Caremark, its successful unit overseeing prescription drug benefits, as the new chief. The management change was accompanied by a dour financial update, with the company scrapping its previous forecasts because of “elevated medical cost pressures.” Shares of CVS fell sharply in early trading.The company’s earnings have disappointed investors in recent quarters, in part because of rising costs at Aetna, the company’s insurance arm. Activist investors have pushed the company for changes, prompting CVS to explore breaking itself up, potentially by separating its pharmacy business from its insurance unit.CVS employs about 300,000 people. Its sprawling portfolio includes the branded pharmacy chain, with more than 9,000 retail locations; Aetna, which it acquired in 2018, which has nearly 40 million policyholders and other customers; Caremark, the country’s largest pharmacy benefit manager, hired by employers and governments to oversee prescription drug benefits; and Oak Street Health, which runs more than 200 primary care centers for Medicare recipients.Ms. Lynch took over as the group’s chief executive in February 2021, after running Aetna. “I don’t want people to think about CVS Health as just that drugstore,” she told The New York Times in 2022. “I want them to think about it being a health care company.”Roger Farah, the chairman of CVS Health, said in a statement on Friday that “the board believes this is the right time to make a change.” He added that Mr. Joyner’s “deep understanding of our integrated business” would help steer the company through its challenges.During his tenure at Caremark, which he rejoined in 2023 after a few years away from the company, Mr. Joyner faced increased scrutiny of pharmacy benefit managers. He appeared at a Congressional hearing this summer, facing questions from lawmakers about the role of pharmacy benefit managers in rising drug costs for millions of Americans.This month, CVS said it would cut almost 3,000 jobs, mostly corporate employees. Its rival chains are also under pressure to cut costs: This week, Walgreens said it would close about 1,200 stores over the next three years.Shares of CVS, which dropped 7 percent on Friday, have fallen more than 25 percent this year. More