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    Hate Valentine’s Day? There’s a Market for You, Too.

    Single, anti-consumerist or just not a romantic? From petty heartbreak healers to anti-Valentine’s Day parties, groups are finding ways to resonate with naysayers.Lilly Calman is not in the mood this Valentine’s Day for the flowers, chocolates or a romantic dinner for two, especially after a recent breakup.“I’m very angry,” said Ms. Calman, 26, adding that it had been painful to see all the holiday paraphernalia in store aisles.She found a more fitting outlet for her mood this year: a fund-raiser for the San Antonio zoo that will symbolically name a roach or rodent after an ex and feed it to one of the zoo’s animals.“The visual image of him getting eaten by a Komodo dragon is pretty satisfying,” said Ms. Calman, who donated $25 for the rat option. She is hoping the zoo sends her a video so she can host a screening with a friend. “I love reptiles. I think it’s cool.”The annual campaign has raised over $235,000 since the zoo first ran it in 2020, underscoring the appeal of alternative Valentine’s Day rituals for people who are uninterested in the coupledom of it all.The traditions of Valentine’s Day bring strong feelings, both for and against. Do you appreciate a cute tradition? Or do you hold it in contempt as a consumerist scam? Critics have blamed it for upholding a narrow-minded model of relationships as heterosexual and monogamous.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    Walmart to Add 150 U.S. Stores in Five-Year Expansion Drive

    The retail giant, which last opened a domestic location in 2021, said most of the stores would be newly built.Walmart will add 150 stores in the United States over the next five years, a major expansion drive for the retail giant.The company, which announced the move in a statement on Wednesday, said would involve millions of dollars in investment. Walmart employs roughly 1.6 million people in the United States, and said it hires hundreds of people each time it opens a new store.Walmart had just over 4,600 stores nationwide at the end of October 2023, down from more than 4,700 a year earlier. The company has not opened a new U.S. store since late 2021.Most of the stores Walmart plans to open will be newly built, while others will be conversions of existing locations to new formats. The first two new stores will open in the spring, in Florida and Georgia, and the company is finalizing construction plans for 12 other stores this year. It also said it would remodel 650 locations.Walmart announced this week that it was raising salaries and benefits for store managers and offering them stock grants.The company reported sharply higher profit in the first three quarters of 2023, and its share price is hovering near a record high.Consumer spending, which powers the U.S. economy, has been resilient even though shoppers have been squeezed by high inflation and rising interest rates. Credit card data from the holiday season showed retail sales increased from a year earlier.Jordyn Holman More

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    Walmart Offers Store Managers Company Stock to Make Them Feel Like ‘Owners’

    The retailer has been raising wages for store associates. It’s now turning its attention to improving salaries and benefits for their bosses.Walmart, the nation’s largest private employer, is raising salaries and benefits for store managers as it looks for ways to retain them.Walmart said on Monday that managers of its U.S. stores would be eligible for grants of up to $20,000 in company stock every year. The stock will vest over a three-year period, with a percentage vested each quarter.The announcement came a few weeks after Walmart said it would increase the average salary for store managers to $128,000, up from $117,000. The big-box retailer also said bonuses for store managers could reach up to 200 percent of base salary, with a store’s profitability becoming a bigger factor in the calculation.Store managers are crucial in driving sales and profitability within their stores and keeping morale high in a dynamic business. The managers are also seen as an important pipeline for leadership at the company.A store manager at a Walmart Supercenter oversees hundreds of associates who work across a variety of departments, including food, apparel, pharmacies and auto centers. These stores often attract scores of shoppers and bring in millions of dollars in sales each year. At the start of the Covid pandemic, store managers were given even more responsibilities as the company adapted to changing consumer behavior, including managing e-commerce capabilities like in-store pickup for online orders and navigating goods that are out of stock as well as excess inventory.“It’s fair to say that we’re asking them to act like owners and to think like owners,” John Furner, the chief executive of Walmart U.S. who was previously a manager at a company store, said in a briefing with reporters. We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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    Plus-Size Female Shoppers ‘Deserve Better’

    More from our inbox:Why Trump’s Supporters Love HimChatGPT Is PlagiarismThe Impact of China’s Economic WoesThe ‘Value’ of CollegeKim SaltTo the Editor:Re “Just Make It, Toots,” by Elizabeth Endicott (Opinion guest essay, Aug. 20):Despite the fact that two-thirds of American women are size 14 or above, brands and retailers continue to overlook and disregard plus-size women whose dollars are as green as those held by “straight size” women.The root cause is simple, and it’s not that it’s more expensive or time-consuming; these excuses have been bandied about for years. There are not enough clothes available to plus-size women because brands and retailers assume that larger women will just accept whatever they’re given, since they have in the past.As Ms. Endicott pointed out in her essay, this is no longer the case — women are finding other ways to express themselves through clothing that fits their bodies, their styles and their budgets, from making clothes themselves to shopping at independent designers and boutiques.We still have a long way to go, but for every major retailer that dips a toe into the market and just as quickly pulls back, there are new designers and stores willing to step in and take their place.Plus-size women deserve more and deserve better. Those who won’t cater to them do so at their own peril.Shanna GoldstoneNew YorkThe writer is the founder and C.E.O. of Pari Passu, an apparel company that sells clothing to women sizes 12 to 24.To the Editor:Plus-size people aren’t the only folks whose clothing doesn’t fit. I wore a size 10 for decades, but most clothes wouldn’t fit my wide well-muscled shoulders. Apparently being really fit is just as bad as being a plus size.I wasn’t alone; most of my co-workers had similar problems. Don’t even get me started about having a short back and a deep pelvis. I found only one brand of pants that came close to fitting and have worn them for almost 40 years. They definitely are not a fashion statement.Eloise TwiningUkiah, Calif.To the Editor:Thank you, Elizabeth Endicott, for revealing the ways that historically marginalized consumers grapple with retail trends. You recognized that “plus size is now the American average.”As someone who works for a company that sells clothing outside of the traditional gender binary, I’d add that gender neutral clothing will also soon be an American retail norm. It’s now up to large-scale retailers to decide if they want to meet this wave of demand, or miss out on contemporary consumers.Ashlie GrilzProvidence, R.I.The writer is brand director for Peau De Loup.Why Trump’s Supporters Love HimSam Whitney/The New York TimesTo the Editor:Re “The Thing Is, Most Republicans Really Like Trump,” by Kristen Soltis Anderson (Opinion guest essay, Aug. 30):Ms. Anderson writes that one of the most salient reasons that Republican voters favor Donald Trump as their presidential nominee is that they believe he is “best poised” to beat Joe Biden. I do not concur.His likability is not based primarily on his perceived electability. Nor is his core appeal found in policy issues such as budget deficits, import tariffs or corporate tax relief. It won’t even be found in his consequential appointments to the Supreme Court.Politics is primarily visceral, not cerebral. When Mr. Trump denounces the elites that he claims are hounding him with political prosecutions, his followers concur and channel their own grievances and resentments with his.When Mr. Trump rages against the professional political class and “fake news,” his acolytes applaud because they themselves feel ignored and disrespected.Mr. Trump is more than an entertaining self-promoter. He offers oxygen for self-esteem, and his supporters love him for it.John R. LeopoldStoney Beach, Md.ChatGPT Is Plagiarism“I do want students to learn to use it,” Yazmin Bahena, a middle school social studies teacher, said about ChatGPT. “They are going to grow up in a world where this is the norm.”Ricardo Nagaoka for The New York TimesTo the Editor:Re “Schools Shift to Embrace ChatGPT,” by Natasha Singer (news article, Aug. 26):What gets lost in this discussion is that these schools are authorizing a form of academic plagiarism and outright theft of the texts authors have created. This is why over 8,000 authors have signed a petition to the A.I. companies that have “scraped” (the euphemistic term they use for “stolen”) their intellectual properties and repackaged them as their own property to be sold for profit. In the process, the A.I. chatbots are depriving authors of the fruits of their labor.What a lesson to teach our nation’s children. This is the very definition of theft. Schools that accept this are contributing to the ethical breakdown of a nation already deeply challenged by a culture of cheating.Dennis M. ClausenEscondido, Calif.The writer is an author and professor at the University of San Diego.The Impact of China’s Economic WoesThe Port of Oakland in California. China only accounted for 7.5 percent of U.S. exports in 2022.Jim Wilson/The New York TimesTo the Editor:Re “China’s Woes Are Unlikely to Hamper U.S. Growth” (Business, Aug. 28):Lydia DePillis engages in wishful thinking in arguing that the fallout of China’s deep economic troubles for the U.S. economy probably will be limited.China is the world’s second-largest economy, until recently the main engine of world economic growth and a major consumer of internationally traded commodities. As such, a major Chinese economic setback would cast a dark cloud over the world economic recovery.While Ms. DePillis is correct in asserting that China’s direct impact on our economy might be limited, its indirect impact could be large, particularly if it precipitates a world economic recession.China’s economic woes could spill over to its Asian trade partners and to economies like Germany, Australia and the commodity-dependent emerging market economies, which all are heavily dependent on the Chinese market for their exports.Desmond LachmanWashingtonThe writer is a senior fellow at the American Enterprise Institute.The ‘Value’ of CollegeSarah Reingewirtz/MediaNews Group — Los Angeles Daily News, via Getty ImagesTo the Editor:Re “Let’s Stop Pretending College Degrees Don’t Matter,” by Ben Wildavsky (Opinion guest essay, Aug. 26):There are quite a few things wrong with Mr. Wildavsky’s assessment of the value of a college education. But I’ll focus on the most obvious: Like so many pundits, he equates value with money, pointing out that those with college degrees earn more than those without.Some do, some don’t. I have a Ph.D. from an Ivy League university, but the electrician who dealt with a very minor problem in my apartment earns considerably more than I do. So, for that matter, does the plumber.What about satisfaction, taking pleasure in one’s accomplishments? Do we really think that the coder takes more pride in their work than does the construction worker who told me he likes to drive around the city with his children and point out the buildings he helped build? He didn’t need a college degree to find his work meaningful.How about organizing programs that prepare high school students for work, perhaps through apprenticeships, and paying all workers what their efforts are worth?Erika RosenfeldNew York More

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    The Secrets of Debate Swag

    Oh, the games campaigns play with political merch. They may surprise you.Whatever happens at the first Republican presidential primary debate on Aug. 23, whatever revelations emerge from the melee of eight (count ’em) contenders, whatever slings and arrows are thrown, and whoever is declared the winner, one thing is certain: There will be a viral moment or two; a riposte that becomes a meme. Campaign staff will be watching. And before you can say “in my prime” or “too honest,” it will end up on a T-shirt in a candidate’s store.These days, retail politics has a whole new meaning. At a point in the electoral cycle when candidates are desperate to distinguish themselves and have only minutes onstage to do so, being able to deliver a zinger that will play on via swag is a key advantage.Ever since the inauguration of George Washington, voters have been participating in the electoral process by means of merch. Back then, it was fancy commemorative buttons that were sewn onto clothes (and were, largely, accessible only to the well-off).Over the years, the “store” — effectively an alternate way for candidates to elicit small-dollar donations and add to their supporter base by appealing to consumer culture — has grown in importance as technology has transformed our ability to make stuff, sell stuff and mine data. Now, almost as soon as presidential contenders declare their candidacy and their websites go live, the shops go live with them.“It’s one of the biggest changes over the last 20 years,” said Ron Bonjean, a Republican strategist and a founder of ROKK, a public affairs firm.By their stuff ye shall know them. Or at least know something about their strategy. It’s no longer just bumper stickers and baseball caps with a candidate’s name and the electoral year, but a constantly evolving stream of purpose-made product.And because of that, by their merch they are also finding new ways to know you.Casey DeSantis in her “Where Woke Goes to Die” leather jacket on a campaign stop in Iowa in June.Hannah Fingerhut/Associated PressA quarter-zip sweatshirt on offer in the DeSantis for President store inspired by Casey DeSantis’s jacket.Campaign store offerings have essentially become Rorschach tests for the electorate: What people buy, the slogans that get their shopping juices flowing, help determine how the candidates sell their ideas.“It’s a way to trial how candidates market themselves and how people respond to that,” said Claire Jerry, a curator of political history at the Smithsonian’s National Museum of American History, who had been scouting the landscape at the Iowa State Fair.Which is why campaign store offerings are getting so, well, tailored, the better to put their own spin on the popular conversation. Not the one taking place about policy among talking heads, but the one taking place on Instagram, X (the platform formerly known as Twitter) and TikTok. It’s a bona fide trend.Get Ready for the RevolutionJust in time for the debate, Vivek Ramaswamy’s team rebranded his main product stream (he offers about 65 total SKUs, as stock-keeping units of an item are called) to move away from his original focus on woke-ness, or anti-wokeness, to a new “Revolutions” theme., including what Tricia McLaughlin, a senior adviser on the campaign, called “Thomas Paine-style” campaign literature and slogans, with 18th-century script and sepia tones.At the Iowa State fair, Nikki Haley (about 70 SKUs), who has had great success with products featuring the slogan “In Her Prime” — a reference to Don Lemon’s much criticized comment that she was past her prime — modeled her “Underestimate me, that’ll be fun” T-shirt, which became its own talking point.Doug Burgum, the governor of North Dakota (about 40 SKUs), has “Doug Who?” shirts, playing up his underdog status. When Casey DeSantis wore a leather jacket with an alligator on the back superimposed over a map of Florida with the words “Where Woke Goes to Die” on it, the image went viral — and ended up on a quarter-zip sweatshirt in the store. The DeSantis campaign boasts it is the fastest selling of its more than 70 products.Clockwise from top left, candidate merchandise that exploits a moment from Vivek Ramaswamy, Nikki Haley, Mike Pence and Doug Burgum.And when the federal indictment against Donald Trump was opened and included a quotation from Mr. Trump calling Mike Pence “too honest” for insisting there was no constitutional basis for rejecting Biden electoral votes in the 2020 election, the Pence campaign jumped on the phrase and made it the centerpiece of his store.This kind of quick reaction “allows you to meet people where they are, rather than trying to drag them over to where you are,” Ms. McLaughlin said. (The “Dark Brandon” phenomenon, which President Biden’s team has appropriated to great success, is a prime example.)Arguably, where people are — in the middle of cancel culture, locked in their own social media echo chambers — is not the most positive place, and making it into merch is a cynical move to exploit our factionalism and us-versus-them mentality. But then, fashion is often the locale where culture and politics meet. Swag just makes it obvious.Indeed, the shop has become so central to campaigning that not long after a group of Republican strategists created WinRed, the party’s donation-processing digital platform, in 2019, it has included support for opening storefronts available free of charge to every candidate. That helped erase any barrier to entry for a campaign that may not have the complex operations needed to design, source, produce and distribute merch. (Democrats have had a similar entity, ActBlue, since 2004.)Every Republican candidate who has qualified for the debate on Wednesday night uses WinRed for their shop, except Chris Christie, the rare candidate, Republican or Democratic, to not have a store, viewing it as a drain on personnel resources. Donald J. Trump, who qualified for the debate but has decided not to appear, also uses the platform.WinRed vets its recommended vendors, like Ace Specialties, “known for making the MAGA hat,” and Merch Raise, allowing candidates to state that products are “made in the U.S.A.” And all of them work on a drop-ship model, meaning they produce items only after they are ordered, so campaigns can test as many designs as they want without the expense of holding inventory.That has allowed campaigns to be ultra-responsive to buzzword moments and to weaponize them for their own purposes. After all, sites like Redbubble and Etsy have built their business on exploiting virality, including viral political moments. Why shouldn’t the protagonists themselves profit from the give-and-take between publicity and product? Not to mention exploit our desire for stuff.Reading the Merch Leaves“People like the tangible sense of participating in a campaign,” Ms. Jerry, of the Smithsonian, said. And we have become conditioned to appreciate acquisition.“If someone just asks if you want to donate, you might say no,” Ms. Jerry continued. “But if you can get a T-shirt?” Tim Scott has even sent out direct mailings asking supporters what “new piece of Tim Scott merchandise” they would like to see. (The socks are kind of fun.)Merch turns individuals into billboards in a cycle of shopping satiation and public support. “When you see people in a crowd identified as being on your side, it creates a sense of excitement,” Ms. Jerry said. Case in point, the ocean of red baseball caps at Trump rallies, which sends a visual message that is, to many in our current environment, more convincing than any poll.Even more significantly, merch allows candidates to see what is resonating with voters and adjust their message accordingly, much like a focus group. When you buy some merch, you are giving a candidate not just your money, email and address, but (whether you realize it or not) psychographic information that can be used to geo-target mailings and commercials. The more varied the offerings, the more information they elicit.If you buy, say, a camo hat in the Burgum store, you may suddenly find yourself on the receiving end of lots of Second Amendment information. If you buy a “Joe Biden Makes Me Cry” baby onesie at the DeSantis store, or a “Mamas for DeSantis” T-shirt, you may be inundated with information about the battle over school curriculums and abortion. If you buy a “Faith” tee from Tim Scott, it’s understood as a signal that you care about religious freedoms.Clockwise from top left, candidate merchandise from Vivek Ramaswamy, Mike Pence, Doug Burgum and Ron DeSantis, on what appear to be the same computer-generated bodies.There’s only one problem: The WinRed-effected ease of shop creation, in which every candidate’s store is powered by the same platform, means that they all look pretty much the same.Down to the structure (four horizontal squares of products), the color scheme (red, white and blue, duh, with some gray, black, white and pink thrown in for good measure) and the chubby baby torso depicted in each onesie, or the generic female and male torsos, all of which resemble A.I.-generated fake humans from a very bland heartland. It can make going from one shop to the other a bit like entering the Twilight Zone.And, given the need to stand out from the crowd, having a storefront that looks just like the other guy’s — and is populated with the same bots as the other guy’s — can also seem less than ideal.“I don’t think anyone notices,” said Mr. Bonjean, the strategist (he is not working for any of the candidates). Which may be true for those already decided, but given the early stage of the campaign cycle, anyone … um, shopping around for a candidate and visiting the sites may have a different opinion.Still, the current reality has led to a situation in which, Mr. Bonjean said, not only are campaigns primed to jump on any one-liner that can easily translate into merch, but also they are likely teeing them up, seeding quips in debate responses, the better to jump-start a new political product placement cycle.“We don’t think it’s ever going away,” Ms. Jerry said.Watch for it Wednesday, and then see what sentiment ends up on the sleeves, socks or sunglasses strap coming soon to a voter near you. More

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    MyPillow C.E.O.’s Trump Conspiracy Theories Put Company on the Spot

    AdvertisementContinue reading the main storySupported byContinue reading the main storyMyPillow C.E.O.’s Trump Conspiracy Theories Put Company on the SpotRetailers have stopped carrying its products, though Mike Lindell, the founder and face of MyPillow, blamed “cancel culture” and said he didn’t think it would last.Mike Lindell, the founder of MyPillow, has become closely identified with former President Donald J. Trump.Credit…Drew Angerer/Getty ImagesSapna Maheshwari and Jan. 27, 2021Updated 8:43 a.m. ETFor the past four years, most American corporations have tried to avoid the appearance of partisanship while also distancing themselves from the inflammatory rhetoric of former President Donald J. Trump and his supporters, walking a tightrope to keep customers and employees happy.It has been a different story for MyPillow. Mike Lindell, the company’s founder and chief executive, has remained one of Mr. Trump’s most fervent supporters. His sustained peddling of debunked conspiracy theories about election fraud got him barred from Twitter on Monday night. With retailers like Kohl’s and other major companies cutting ties with the privately held manufacturer, Mr. Lindell has managed to make his pillows partisan.“It goes to my money, you know where my money’s going,” Mr. Lindell said in an interview this month with a pro-Trump online channel called Right Side Broadcasting Network, offering a discount code for viewers to use on MyPillow’s website.Mr. Lindell’s baseless claims of election fraud have prompted a backlash against MyPillow in recent weeks, with several retailers deciding to stop carrying its products, an example of just how strongly his personality dominates the public perception of his company.Mr. Lindell, a former crack cocaine and gambling addict, founded the company after the idea for MyPillow came to him in a dream in 2004, according to his memoir. He is now a devout Christian and credits God with aiding his recovery.MyPillow is based in Chaska, Minn., and Mr. Lindell said in an interview this week that it employed nearly 2,500 people. Its products — it carries more than 100 — have been widely distributed in national chains, and Mr. Lindell’s face is prominently featured in infomercials and boxes carrying its patented pillows. Two former MyPillow employees, who spoke on the condition of anonymity because they feared retaliation, said they were asked to display multiple cardboard cutouts of the executive in stores and to play his infomercials.Mr. Lindell with Mr. Trump at a White House event in 2017.Credit…Stephen Crowley/The New York TimesPolitics became a bigger part of Mr. Lindell and MyPillow’s identity in the past decade, following the success of its infomercials, which first aired in 2011 and were later a hit on Fox News, according to the memoir and interviews with former employees.The company has said in court filings that it spends an average of $5 million a month on advertising. While Mr. Lindell said he had advertised in The New York Times and on CNN, much of his spending has been with Fox News — 59 percent of the company’s total television spending last year, according to data from MediaRadar — which raised his profile with the former president, an avid viewer of the network.“Politics does not hurt your business,” he said in the interview this week. “I have not alienated anybody except for the bots and the trolls and the hit jobs of the media.”Mr. Lindell said MyPillow’s 2019 revenue exceeded $300 million. MyPillow sells through its website and is carried by retail behemoths like Walmart, Amazon and Costco.The company is tightknit, and its leadership leans conservative, with Mr. Lindell employing many members of his own family and even a sister of former Vice President Mike Pence, according to Aaron Morgan, a procurement planner at MyPillow between September 2019 and last March.“Most companies say don’t talk about politics,” Mr. Morgan said, noting that Mr. Lindell was pleasant. “But a lot of people there talked about politics. People there leaned obviously toward Mike’s beliefs because they were all family. It was not uncommon to see MAGA hats on desks.”Mr. Lindell had a deck of playing cards in the MyPillow office depicting Mr. Trump.Credit…Aaron MorganMr. Morgan shared photos of playing cards that Mr. Lindell offered to employees last year, which used a king card to display Mr. Trump as a proxy for Julius Caesar, Hillary Clinton in an orange prison jumpsuit on a queen card, and Speaker Nancy Pelosi and Senator Chuck Schumer as jokers. Mr. Lindell, whose likeness was also in the deck, said that the cards were given to him as a gift and kept in his office and that employees were able to take them if they wished.Business & EconomyLatest UpdatesUpdated Jan. 27, 2021, 10:13 a.m. ETAT&T now has 17.2 million HBO Max customers.John Kerry will talk about climate change at the World Economic Forum.The Fed downplays the chance that it will limit banks from oil and gas lending.Mr. Lindell’s politics entered his company in other ways. On Jan. 6, the day of the riot at the Capitol, MyPillow’s website was accepting a “FightForTrump” discount code that a conservative radio host had promoted on his show. Mr. Lindell, who retweeted the discount code that day, claimed without evidence that Twitter employees gained access to his account and retweeted the post in his name.“We have reviewed the rule violations and consequential enforcement activity and have found no evidence supporting Mr. Lindell’s allegations,” a Twitter representative said.The violence in Washington set in motion a social media campaign against MyPillow and Mr. Lindell, spearheaded by the group Sleeping Giants, which was created in 2016 to stop companies from advertising on Breitbart News. The pressure prompted retailers like Bed Bath & Beyond, Kohl’s, H-E-B, Today’s Shopping Choice in Canada and Wayfair to drop MyPillow products, according to Mr. Lindell, who said without providing evidence that the protest was led by “bots and trolls.”Bed Bath & Beyond and Kohl’s cited the brand’s poor performance for their exits, while Today’s Shopping Choice did not comment beyond confirming the removal. Wayfair declined to comment, and H-E-B did not respond to requests for comment. Zulily said it stopped carrying MyPillow in July. Affirm, the financing start-up, separately confirmed that it severed ties with MyPillow last week.Senator Chuck Schumer and Speaker Nancy Pelosi were shown as jokers in the deck.Credit…Aaron MorganMatt Rivitz, a co-founder of Sleeping Giants, said the claim about bots was “ridiculous.” Throughout the Trump presidency, he said, consumers grew more aware of their collective power, beginning with ads on Breitbart and boycotts of Ivanka Trump products at Nordstrom. This has been the culmination of those efforts.“There were a number of videos that came out with Lindell doing these rants about how the election was stolen and clearly that led to violence,” Mr. Rivitz said. “It was just a natural inclination to ask companies if they supported that because ultimately these companies have greatly benefited from democracy and they likely don’t want to see the country fall into chaos because of these lies.”Mr. Lindell said only one of the companies that had dropped his products cited false information about voting machines, but added, “It’s pretty coincidental when over nine companies do that the same day.” Still, he said he was not concerned about the impact on his business. He added that he did not view his comments to Right Side Broadcasting as “politically skewed” and blamed “cancel culture” for the retailers’ actions, though he anticipated they would return to selling his products.This month, Mr. Lindell was photographed at the White House carrying notes that mentioned the Insurrection Act, by which a president can deploy active military troops into the streets.Until around 2011, MyPillow was run out of a former bus garage in Minnesota, with roughly 40 employees, according to Tonja Waring, who worked there from 2009 to 2012 and appeared in its infomercials. Ms. Waring said Mr. Lindell was fiercely loyal and regularly pushed back against conventional wisdom on issues like maintaining manufacturing in the United States.Mr. Lindell was also included among the Trump presidential playing cards.Credit…Aaron Morgan“He doesn’t care what people think or what they say — he cares about doing the right thing,” she said. She added that Mr. Lindell had grown more comfortable in the spotlight than when she first met him, when he was “barely able to go on TV.”While the infomercials fueled MyPillow’s rise, they have also drawn complaints. In one settlement in 2016, MyPillow paid $995,000 in penalties after a group of district attorneys in California took issue with the company’s claims that its products could soothe insomnia, fibromyalgia and other medical conditions. Last year, Mr. Lindell also faced criticism after pitching an unproven Covid-19 “cure” to Mr. Trump.When customers asked about health claims made in MyPillow commercials, the two former store employees said, they would try to evade the subject without confirming or denying promises made in the ads. One former employee said Mr. Lindell also pushed stores to sell other products that workers were wary to endorse, such as a powder that claimed to stop wounds from bleeding within seconds.In his memoir, Mr. Lindell wrote of “a shady bankruptcy” he declared in 2003 to avoid a lawsuit involving a bar he owned, working with a lender he had met through his bookie’s stepson, who encouraged Mr. Lindell to concoct fake creditors.“It wouldn’t be the first time I’d colored outside the lines of the law,” he wrote of the episode.Even now, as retailers cut ties and he has been kicked off Twitter, Mr. Lindell is defiant, convinced that “real people” do not care about the claims he has been perpetuating.“The people on the left, the Democrats, they’re buying the same amount of product they always buy from me,” he said, “and the people supporting me standing up to cancel culture are buying more.”AdvertisementContinue reading the main story More