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    Twitter admits bias in algorithm for rightwing politicians and news outlets

    TwitterTwitter admits bias in algorithm for rightwing politicians and news outletsHome feed promotes rightwing tweets over those from the left, internal research finds Dan Milmo Global technology editorFri 22 Oct 2021 08.04 EDTLast modified on Fri 22 Oct 2021 10.59 EDTTwitter has admitted it amplifies more tweets from rightwing politicians and news outlets than content from leftwing sources.The social media platform examined tweets from elected officials in seven countries – the UK, US, Canada, France, Germany, Spain and Japan. It also studied whether political content from news organisations was amplified on Twitter, focusing primarily on US news sources such as Fox News, the New York Times and BuzzFeed.The study compared Twitter’s “Home” timeline – the default way its 200 million users are served tweets, in which an algorithm tailors what users see – with the traditional chronological timeline where the most recent tweets are ranked first.The research found that in six out of seven countries, apart from Germany, tweets from rightwing politicians received more amplification from the algorithm than those from the left; right-leaning news organisations were more amplified than those on the left; and generally politicians’ tweets were more amplified by an algorithmic timeline than by the chronological timeline.According to a 27-page research document, Twitter found a “statistically significant difference favouring the political right wing” in all the countries except Germany. Under the research, a value of 0% meant tweets reached the same number of users on the algorithm-tailored timeline as on its chronological counterpart, whereas a value of 100% meant tweets achieved double the reach. On this basis, the most powerful discrepancy between right and left was in Canada (Liberals 43%; Conservatives 167%), followed by the UK (Labour 112%; Conservatives 176%). Even excluding top government officials, the results were similar, the document said.Twitter said it wasn’t clear why its Home timeline produced these results and indicated that it may now need to change its algorithm. A blog post by Rumman Chowdhury, Twitter’s director of software engineering, and Luca Belli, a Twitter researcher, said the findings could be “problematic” and that more study needed to be done. The post acknowledged that it was concerning if certain tweets received preferential treatment as a result of the way in which users interacted with the algorithm tailoring their timeline.“Algorithmic amplification is problematic if there is preferential treatment as a function of how the algorithm is constructed versus the interactions people have with it. Further root cause analysis is required in order to determine what, if any, changes are required to reduce adverse impacts by our Home timeline algorithm,” the post said.Twitter said it would make its research available to outsiders such as academics and it is preparing to let third parties have wider access to its data, in a move likely to put further pressure on Facebook to do the same. Facebook is being urged by politicians on both sides of the Atlantic to distribute its research to third parties after tens of thousands of internal documents – which included revelations that the company knew its Instagram app damaged teenage mental health – were leaked by the whistleblower Frances Haugen.The Twitter study compared the two ways in which a user can view their timeline: the first uses an algorithm to provide a tailored view of tweets that the user might be interested in based on the accounts they interact with most and other factors; the other is the more traditional timeline in which the user reads the most recent posts in reverse chronological order.The study compared the two types of timeline by considering whether some politicians, political parties or news outlets were more amplified than others. The study analysed millions of tweets from elected officials between 1 April and 15 August 2020 and hundreds of millions of tweets from news organisations, largely in the US, over the same period.Twitter said it would make its research available to third parties but said privacy concerns prevented it from making available the “raw data”. The post said: “We are making aggregated datasets available for third party researchers who wish to reproduce our main findings and validate our methodology, upon request.”Twitter added that it was preparing to make internal data available to external sources on a regular basis. The company said its machine-learning ethics, transparency and accountability team was finalising plans in a way that would protect user privacy.“This approach is new and hasn’t been used at this scale, but we are optimistic that it will address the privacy-vs-accountability tradeoffs that can hinder algorithmic transparency,” said Twitter. “We’re excited about the opportunities this work may unlock for future collaboration with external researchers looking to reproduce, validate and extend our internal research.”TopicsTwitterSocial mediaDigital mediaUS politicsnewsReuse this content More

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    Trump Finds Backing for His Own Media Venture

    A merger could give the former president access to nearly $300 million in cash — and perhaps a new platform.Former President Donald J. Trump said on Wednesday that he had lined up the investment money to create his own publicly traded media company, an attempt to reinsert himself in the public conversation online from which he has largely been absent since Twitter and Facebook banned him after the Jan. 6 insurrection.If finalized, the deal could give the new Trump company access to nearly $300 million in spending money.In a statement announcing the new venture, Mr. Trump and his investors said that the new company would be called Trump Media & Technology Group and that they would create a new social network called Truth Social. Its purpose, according to the statement, is “to create a rival to the liberal media consortium and fight back against the ‘Big Tech’ companies of Silicon Valley.”Since he left office and became the only American president to be impeached twice, Mr. Trump has had an active presence in conservative media. But he lacks the ability he once had to sway news cycles and dominate the national political debate. He filed a lawsuit this month asking Twitter to reinstate his account.The announcement on Wednesday also pointed to a promised new app listed for pre-sale on the App Store, with mock-up illustrations bearing more than a passing resemblance to Twitter.The details of Mr. Trump’s latest partnership were vague. The statement he issued was reminiscent of the kind of claims he made about his business dealings in New York as a real estate developer. It was replete with high-dollar amounts and superlatives that could not be verified.Rumors of Mr. Trump’s interest in starting his own media businesses have circulated since he was defeated in the November 2020 election. None materialized. Despite early reports that he was interested in starting his own cable channel to rival Fox News, that was never an idea that got very far given the immense costs and time needed to put into it. A close adviser, Jason Miller, started a rival social media platform for Trump supporters called Gettr. But Mr. Trump never signed on.In a statement on Wednesday night, Mr. Miller said of his and Mr. Trump’s negotiations, “We just couldn’t come to terms on a deal.”Mr. Trump’s partner is Digital World Acquisition, a special purpose acquisition company, or SPAC. These so-called blank-check companies are an increasingly popular type of investment vehicle that sells shares to the public with the intention of using the proceeds to buy private businesses.Digital World was incorporated in Miami a month after Mr. Trump lost the 2020 election.The company filed for an initial public stock offering this spring, and it sold shares to the public on the Nasdaq stock exchange last month. The I.P.O. raised about $283 million, and Digital World drummed up another $11 million by selling shares to investors through a so-called private placement.Digital World is backed by some marquee Wall Street names and others with high-powered connections. In regulatory filings after the I.P.O., major hedge funds including D.E. Shaw, Highbridge Capital Management, Lighthouse Partners and Saba Capital Management have reported owning substantial percentages of Digital World.Digital World’s chief executive is Patrick F. Orlando, a former employee of investment banks including the German Deutsche Bank, where he specialized in the trading of financial instruments known as derivatives. He created his own investment bank, Benessere Capital, in 2012, according to a recent regulatory filing.Digital World’s chief financial officer, Luis Orleans-Braganza, is a member of Brazil’s National Congress.Mr. Orlando disclosed in a recent filing that he owned nearly 18 percent of the company’s outstanding stock. Mr. Orlando and representatives for Digital World did not immediately respond to requests for comment.This is not Mr. Orlando’s first blank-check company. He has created at least two others, including one, Yunhong International, that is incorporated in the offshore tax haven of the Cayman Islands.At the time that investors bought shares in Digital World, it had not disclosed what, if any, companies it planned to acquire. On its website, Digital World said that its goal was “to focus on combining with a leading tech company.”At least one of the investors, Saba Capital Management, did not know at the time of the initial public offering that Digital World would be doing a transaction with Mr. Trump, according to a person familiar with the matter.Mr. Trump, who has repeatedly lied about the results of the 2020 election while accusing the mainstream news media of publishing “fake” stories to discredit him, leaned hard into the notion of truth as his new company’s governing ethos.“We live in a world where the Taliban has a huge presence on Twitter, yet your favorite American president has been silenced,” Mr. Trump said in his written statement, vowing to publish his first item soon. “This is unacceptable.” More

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    Hey Parler, Nashville Isn’t Turning Red

    NASHVILLE — When NPR’s tech reporter, Bobby Allyn, tweeted last week that the social media site Parler was moving its headquarters from Nevada to Nashville, a single word came to my mind — a word this newspaper will not publish, no matter that it is the only word in the English language truly appropriate to the situation.Parler’s chief executive, George Farmer, offered some reasons for moving the company. “Tennessee has great weather, an abundance of Southern hospitality, wonderful music and barbecue,” he wrote in an email announcement. “Even more than that, though, Tennessee shares Parler’s vision of individual liberty and free expression.”Founded in 2018 as a less regulated alternative to Facebook and Twitter, Parler is an online place where high-profile right-wing commentators and political figures can promulgate lies and conspiracy theories without interference. Though the company notified the F.B.I. about threats of violence in advance of the insurrection on Jan. 6, and has since added algorithms to detect posts calling directly for violence, it was nonetheless Parler’s vision of “free expression” that helped bring about the invasion of the U.S. Capitol by homegrown terrorists.The craven Republicans running Tennessee might share that vision of liberty, but Nashville definitely does not. Nashville, according to NBC News, is “a big blue dot in a deep red state.” That fact should tell you all you need to know about the relationship between this city and our state government. You likely know this dynamic already because it exists in virtually every major city or college town in every gerrymandered state governed by Republicans: Think Oxford, Miss.; Atlanta, Ga.; Birmingham, Ala.; Lexington, Ky.; Austin, Texas.; Chapel Hill, N.C.What you might not know is that Nashville is also in the midst of a convulsive identity crisis, unsure whether it wants to remain Music City or become something more like a tech incubator or a health care center or a financial services hub. Or maybe just the place where bridesmaids come to get drunk in the street.A midsize city on its way to becoming a big city can be all these things at once, of course, especially if it is a midsize city that is growing deliberately, in ways that do not displace its low-income residents or its work force. Especially if it is a midsize city that is investing in its public schools and building out its infrastructure to accommodate its meteoric growth.Nashville is doing those things poorly, if at all, and some of the blame for this paralysis can be laid at the feet of state government, which frequently passes pre-emptive laws or issues pre-emptive executive orders designed to tie the hands of Nashville leaders. The very last thing this city needs is to become the headquarters of a social media site favored by the right-wingers who are most poisoned by lies and hatred and fear.The truth is that high-profile members of the far right have been moving to Middle Tennessee since long before Parler announced its impending relocation. As the Nashville Scene’s Steven Hale noted when the conservative media celebrity Ben Shapiro decided to move the headquarters of The Daily Wire, the media company he co-founded, from Los Angeles to Nashville: “Look, we try hard to ignore these people,” Hale wrote. Nevertheless, here they are.And it’s not just celebrities who are moving to town. The coronavirus pandemic taught a lot of people that they can work wherever they want to work, and increasingly where people seem to want to work is in a state with no income tax. In my neighborhood alone, we have newcomers from Chicago, Houston, Los Angeles and a bunch of other places I can’t name because I haven’t met the new people yet. A few weeks ago, I overheard a conversation between two new neighborhood children on bicycles. “Are you from Nashville?” the first child asked. “I’m from Des Moines,” the other kid said.We are hospitable people here in Tennessee, it’s true, and we do have great music and barbecue. But Mr. Farmer should know that Tennessee’s “great weather” includes six of the 18 billion-dollar weather disasters to hit the U.S. this year — catastrophic weather events triggered by a changing climate that many on his site deny exists. More

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    YouTube’s stronger election misinformation policies had a spillover effect on Twitter and Facebook, researchers say.

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    Share of Election-Related Posts on Social Platforms Linking to Videos Making Claims of Fraud
    Source: Center for Social Media and Politics at New York UniversityBy The New York TimesYouTube’s stricter policies against election misinformation was followed by sharp drops in the prevalence of false and misleading videos on Facebook and Twitter, according to new research released on Thursday, underscoring the video service’s power across social media.Researchers at the Center for Social Media and Politics at New York University found a significant rise in election fraud YouTube videos shared on Twitter immediately after the Nov. 3 election. In November, those videos consistently accounted for about one-third of all election-related video shares on Twitter. The top YouTube channels about election fraud that were shared on Twitter that month came from sources that had promoted election misinformation in the past, such as Project Veritas, Right Side Broadcasting Network and One America News Network.But the proportion of election fraud claims shared on Twitter dropped sharply after Dec. 8. That was the day YouTube said it would remove videos that promoted the unfounded theory that widespread errors and fraud changed the outcome of the presidential election. By Dec. 21, the proportion of election fraud content from YouTube that was shared on Twitter had dropped below 20 percent for the first time since the election.The proportion fell further after Jan. 7, when YouTube announced that any channels that violated its election misinformation policy would receive a “strike,” and that channels that received three strikes in a 90-day period would be permanently removed. By Inauguration Day, the proportion was around 5 percent.The trend was replicated on Facebook. A postelection surge in sharing videos containing fraud theories peaked at about 18 percent of all videos on Facebook just before Dec. 8. After YouTube introduced its stricter policies, the proportion fell sharply for much of the month, before rising slightly before the Jan. 6 riot at the Capitol. The proportion dropped again, to 4 percent by Inauguration Day, after the new policies were put in place on Jan. 7.To reach their findings, researchers collected a random sampling of 10 percent of all tweets each day. They then isolated tweets that linked to YouTube videos. They did the same for YouTube links on Facebook, using a Facebook-owned social media analytics tool, CrowdTangle.From this large data set, the researchers filtered for YouTube videos about the election broadly, as well as about election fraud using a set of keywords like “Stop the Steal” and “Sharpiegate.” This allowed the researchers to get a sense of the volume of YouTube videos about election fraud over time, and how that volume shifted in late 2020 and early 2021.Misinformation on major social networks has proliferated in recent years. YouTube in particular has lagged behind other platforms in cracking down on different types of misinformation, often announcing stricter policies several weeks or months after Facebook and Twitter. In recent weeks, however, YouTube has toughened its policies, such as banning all antivaccine misinformation and suspending the accounts of prominent antivaccine activists, including Joseph Mercola and Robert F. Kennedy Jr.Ivy Choi, a YouTube spokeswoman, said that YouTube was the only major online platform with a presidential election integrity policy. “We also raised up authoritative content for election-related search queries and reduced the spread of harmful election-related misinformation,” she said.Megan Brown, a research scientist at the N.Y.U. Center for Social Media and Politics, said it was possible that after YouTube banned the content, people could no longer share the videos that promoted election fraud. It is also possible that interest in the election fraud theories dropped considerably after states certified their election results.But the bottom line, Ms. Brown said, is that “we know these platforms are deeply interconnected.” YouTube, she pointed out, has been identified as one of the most-shared domains across other platforms, including in both of Facebook’s recently released content reports and N.Y.U.’s own research.“It’s a huge part of the information ecosystem,” Ms. Brown said, “so when YouTube’s platform becomes healthier, others do as well.” More

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    Lawmakers seek to rein in big tech with bills aimed at competition and liability

    TechnologyLawmakers seek to rein in big tech with bills aimed at competition and liabilityOne bill would prevent platforms from giving preference to their own products, the other would remove Section 230 protections Kari PaulThu 14 Oct 2021 17.58 EDTLast modified on Thu 14 Oct 2021 18.37 EDTUS lawmakers announced two major new proposals seeking to rein in the power of big tech, days after the revelations from a former Facebook employee spotlighted the company’s sweeping impact.The first bill, proposed by a group of senators headed by Democrat Amy Klobuchar and Republican Chuck Grassley would bar big tech platforms from favoring their own products and services.The second bill, put forward by House Democrats, would remove some protections afforded tech companies by Section 230, a portion of the Communications Decency Act that exempts them from liability for what is posted on their platforms.Facebook whistleblower’s testimony could finally spark action in CongressRead moreThe proposals are part of a slew of bills from this Congress aimed at reining in tech firms, including industry leaders Facebook and Apple. Thus far, none have become law although one, a broader measure to increase resources for antitrust enforcers, has passed the Senate.Klobuchar and Grassley’s bill would specifically prohibit platforms from requiring companies operating on their sites to purchase the platform’s goods or services and ban them from biasing search results to favor the platform. It is a companion bill to a measure which has passed the House judiciary committee and must pass both houses of Congress to become law.The bill would address concerns that tech giants have become gatekeepers, giving preference to their own products, blocking rivals from accessing markets and imposing onerous fees and terms on smaller businesses.“As dominant digital platforms – some of the biggest companies our world has ever seen – increasingly give preference to their own products and services, we must put policies in place to ensure small businesses and entrepreneurs still have the opportunity to succeed in the digital marketplace,” Klobuchar said in a statement.The legislation comes as Congress is increasingly working on a bipartisan basis to address antitrust issues in big tech. Traditionally lawmakers have differed on their critiques of the industry – with Democrats claiming the companies are monopolies and Republicans criticizing what they perceive as an anti-conservative bias on the platforms.“This bill is welcome proof that the momentum in Congress to tackle big tech’s monopoly power is rapidly gaining force on both sides of the aisle,” read a statement from the Institute for Local Self-Reliance, a non-profit that fights against corporate monopolies. “We agree with their view that the tech giants cannot continue to abuse their power at the expense of competition, innovation, and entrepreneurship.”Meanwhile, the debate around Section 230 – a portion of the Communications Decency Act that protects companies from legal liability for content posted on their platforms – has continued. Its impact has long been a hot-button issue but became increasingly so during the Donald Trump’s presidency.The bill House Democrats introduced on Thursday would create an amendment in Section 230 that would hold companies responsible for the personalized algorithmic amplification of problematic content.In other words it seeks to simply “turn off” the Facebook news algorithm, said Evan Greer, director of digital rights group Fight For the Future.The law would apply only to large tech firms with 5,000,000 or more monthly users, but could still have negative consequences for firms large enough to qualify but that still have fewer resources than Facebook.“Facebook would likely be able to survive this, but smaller competitors wouldn’t,” Greer said. “That’s why Facebook has repeatedly called for changes to Section 230 – they know it will only serve to solidify their dominance and monopoly power.“This bill is well-intentioned, but it’s a total mess,” added Greer. “Democrats are playing right into Facebook’s hands by proposing tweaks to Section 230 instead of thoughtful policies that will actually reduce the harm done by surveillance-driven algorithms.”Lawmakers are “failing to understand how these policies will actually play out in the real world”, she added.Earlier this year more than 70 civil rights, LGBTQ+, sex worker advocacy and human rights organizations sent a letter cautioning lawmakers against changing Section 230.They instead prefer an approach to reining in Facebook and other platforms by attacking the data harvesting and surveillance practices they rely on as a business model.Democrats should instead “pass a privacy bill strong enough to kill Facebook’s surveillance driven business model while leaving the democratizing power of the internet intact”, Greer said.Reuters contributed to this reportTopicsTechnologyFacebookUS politicsSocial mediaApplenewsReuse this content More

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    The whistleblower who plunged Facebook into crisis

    After a set of leaks last month that represented the most damaging insight into Facebook’s inner workings in the company’s history, the former employee behind them has come forward. Now Frances Haugen has given evidence to the US Congress – and been praised by senators as a ‘21st century American hero’. Will her testimony accelerate efforts to bring the social media giant to heel?

    How to listen to podcasts: everything you need to know

    On Monday, Facebook and its subsidiaries Instagram and WhatsApp went dark after a router failure. There were thousands of negative headlines, millions of complaints, and more than 3 billion users were forced offline. On Tuesday, the company’s week got significantly worse. Frances Haugen, a former product manager with Facebook, testified before US senators about what she had seen in her two years there – and set out why she had decided to leak a trove of internal documents to the Wall Street Journal. Haugen had revealed herself as the source of the leak a few days earlier. And while the content of the leak – from internal warnings of the harm being done to teenagers by Instagram to the deal Facebook gives celebrities to leave their content unmoderated – had already led to debate about whether the company needed to reform, Haugen’s decision to come forward escalated the pressure on Mark Zuckerberg. In this episode, Nosheeen Iqbal talks to the Guardian’s global technology editor, Dan Milmo, about what we learned from Haugen’s testimony, and how damaging a week this could be for Facebook. Milmo sets out the challenges facing the company as it seeks to argue that the whistleblower is poorly informed or that her criticism is mistaken. And he reflects on what options politicians and regulators around the world will consider as they look for ways to curb Facebook’s power, and how likely such moves are to succeed. After Haugen spoke, Zuckerberg said her claims that the company puts profit over people’s safety were “just not true”. In a blog post, he added: “The argument that we deliberately push content that makes people angry for profit is deeply illogical. We make money from ads, and advertisers consistently tell us they don’t want their ads next to harmful or angry content.” You can read more of Zuckerberg’s defence here. And you can read an analysis of how Haugen’s testimony is likely to affect Congress’s next move here. Archive: BBC; YouTube; TikTok; CSPAN; NBC; CBS;CNBC; Vice; CNN More

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    Facebook whistleblower’s testimony could finally spark action in Congress

    FacebookFacebook whistleblower’s testimony could finally spark action in CongressDespite years of hearings, the company has long seemed untouchable. But Frances Haugen appears to have inspired rare bipartisanship Kari PaulWed 6 Oct 2021 01.00 EDTThe testimony of Frances Haugen, a former Facebook employee, is likely to increase pressure on US lawmakers to undertake concrete legislative actions against the formerly untouchable tech company, following years of hearings and circular discussions about big tech’s growing power.In a hearing on Tuesday, the whistleblower shared internal Facebook reports with Congress and argued the company puts “astronomical profits before people”, harms children and is destabilizing democracies.Facebook harms children and is damaging democracy, claims whistleblowerRead moreAfter years of sparring over the role of tech companies in past American elections, lawmakers from both sides of the aisle on Tuesday appeared to agree on the need for new regulations that would change how Facebook targets users and amplifies content.“Frances Haugen’s testimony appears to mark a rare moment of bipartisan consensus that the status quo is no longer acceptable,” said Imran Ahmed, chief executive officer of the Center for Countering Digital Hate, a non-profit that fights hate speech and misinformation. “This is increasingly becoming a non-political issue and one that has cut through definitively to the mainstream.”Throughout the morning, Congress members leveled questions at Haugen about what specifically could and should be done to address the harms caused by Facebook.With 15 years in the industry as an expert in algorithms and design, Haugen offered a number of suggestions – including changing news feeds to be chronological rather than algorithmic, appointing a government body for tech oversight, and requiring more transparency on internal research.“I think the time has come for action,” Senator Amy Klobuchar told Haugen. “And I think you are the catalyst for that action.”Unlike past hearings, which were frequently derailed by partisan bickering, Tuesday’s questioning largely stuck to problems posed by Facebook’s opaque algorithmic formulas and how it harms children. Such issues can unite Congress and there is going to be “a lot of bipartisan concern about this today and in future hearings”, said Senator Roger Wicker of Mississippi.“The recent revelations about Facebook’s mental health effects on children are indeed disturbing,” he said. “They just show how urgent it is for Congress to act against powerful tech companies, on behalf of children and the broader public.”However, activists who have been calling on Congress to enact laws protecting children from the negative effects of social media are skeptical of such promises.“The bipartisan anger at Facebook is encouraging and totally justified,” said Jim Steyer, founder and CEO of the children’s protection organization Common Sense. “The next step is to turn that bipartisan anger into bipartisan legislative action before the year is over.”Exactly what should be done to regulate Facebook is a matter of debate. Senator Todd Young of Indiana asked Haugen whether she believed breaking up Facebook would solve these issues.“I’m actually against breaking up Facebook,” Haugen said. “Oversight and finding collaborative solutions with Congress is going to be key, because these systems are going to continue to exist and be dangerous even if broken up.”Many laws introduced or discussed thus far in Congress take aim at section 230, a portion of US internet regulations that exempts platforms from legal liability for content generated by their users.While some organizations, including Common Sense, are calling for the reform of section 230, other internet freedom advocates have warned that targeting that law could have unintended negative consequences for human rights, activism, and freedom of expression.‘Moral bankruptcy’: whistleblower offers scathing assessment of FacebookRead more“Haugen’s proposal to create a carveout in section 230 around algorithmic amplification would do more harm than good,” said Evan Greer, director of the activist group Fight for the Future. “Your feed would become like Disneyland, where everything in it is sanitized, vetted by lawyers, and paid for by corporations.”Following the hearing, Facebook disputed Haugen’s characterizations. But the company said it agreed more regulation was in order. “We agree on one thing. It’s time to begin to create standard rules for the internet,” said Lena Pietsch, Facebook’s director of policy communications, in a statement. “It’s been 25 years since the rules of the internet have been updated, and instead of expecting the industry to make societal decisions that belong to legislators, it is time for Congress to act.”Greer argued that Facebook was promoting changes to internet laws so that it could have a hand in crafting legislation that would largely benefit big corporations. Other members of Congress have put forward potential paths to regulation that sidestep section 230 reform. Common Sense has called on Congress to pass the Children and Media Research Advancement (Camra) Act, which would authorize the National Institutes of Health to carry out research on the effects of social media on children and teens.Advocacy groups have also called on Congress for updates to the Children’s Online Privacy Protection Act (Coppa), currently the primary mechanism for protecting children online.Proposed changes would stop companies from profiling teens and youth and microtargeting them with ads and content specifically designed to prey on their fears and insecurities.“Here’s my message for Mark Zuckerberg: your time of invading our privacy, promoting toxic content and preying on children and teens is over,” Markey, who authored one such bill, called the Kids Act, said. “Congress will be taking action. We will not allow your company to harm our children and our families and our democracy any longer.”TopicsFacebookUS CongressSocial networkingUS politicsSocial mediaanalysisReuse this content More

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    ‘Congress will be taking action’: key takeaways from the Facebook whistleblower hearing

    Facebook‘Congress will be taking action’: key takeaways from the Facebook whistleblower hearingFrances Haugen’s testimony spotlighted the negative effects of social media’s impact on children and called for regulation of the company04:21Kari PaulTue 5 Oct 2021 15.16 EDTLast modified on Tue 5 Oct 2021 17.28 EDTThe Facebook whistleblower, Frances Haugen, testified before the US Congress on Tuesday, painting a dire picture of the tech giant’s policies.Haugen’s appearance in front of the US Senate is just the latest high-profile hearing on big tech, but it proved a substantive and insightful session that is sure to have a lasting impact.One of the most useful big tech hearings yetUS lawmakers have held several high-profile hearings on the practices of prominent tech companies such as Facebook, Google and Amazon in the past years, but we have rarely seen testimony from a witness who has so much expertise and so many actionable suggestions for improving a tech company. It may have been the most useful big tech hearing yet.Facebook harms children and is damaging democracy, claims whistleblowerRead moreHaugen’s testimony echoed concerns from activists and researchers that Facebook systematically promotes harmful content and encourages engagement at all costs. “The choices being made inside of Facebook are disastrous for our children, our public safety, our privacy and for our democracy,” she said. Social media’s impact on childrenTuesday’s hearing followed a Wall Street Journal report that revealed that Facebook had put aside its own research on the negative impact of its Instagram app on children. Haugen told lawmakers that Facebook intentionally targets teens, including children under the age of 13. She added she does not believe Facebook when it says it is suspending Instagram Kids, its platform for young users.Just last week, Facebook’s head of safety Antigone Davis had responded to questions about the company’s targeting of young users by emphasizing that children under the age of 13 were not allowed on Facebook.Fresh calls for regulationHaugen argued that Facebook needs more regulation, portraying a company that lacks the staffing, expertise and transparency needed to make meaningful change.“Facebook is stuck in a cycle where it struggles to hire,” she says. “That causes it to understaff projects, which causes scandals, which then makes it harder to hire.”Senators seemed to agreeSenators repeatedly compared Facebook to big tobacco, suggesting we may see similar regulation to the platform as we have seen of cigarettes in the past. “Facebook is like big tobacco, enticing young kids with that first cigarette,” said Senator Ed Markey. “Congress will be taking action. We will not allow your company to harm our children and our families and our democracy, any longer,” Markey added.A spotlight on Facebook’s role abroadHaugen put the spotlight on the impact of Facebook’s policy decisions outside the US, saying that the company does not dedicate equal amounts of research and resources to misinformation and hate speech to non-English content. “Facebook invests more in users that make them more money, even though danger may not be evenly distributed based on profitability,” she said.Haugen said 87% of misinformation spending at Facebook is on English content when only 9% of users are English speakers. That resource gap, she said, is fueling violence in places like Ethiopia.And on Facebook’s lack of transparencyHaugen also said Facebook lacks transparency, and urged lawmakers to demand more insight in the company’s research. She referenced Facebook’s decision in August to revoke the access of researchers of New York University to the platform’s data about the spread of vaccine misinformation.“The fact that Facebook is so scared of even basic transparency, that it goes out of its way to block researchers who are asking awkward questions, shows the need for congressional oversight,” she said.An array of possible next stepsHaugen stopped short of calling for a breakup of the company, but suggested several measures that could be taken to regulate it.Those measures include an independent government body staffed by former tech workers who understand how the algorithm works, changing the news feed to be chronological rather than ranking content through an opaque algorithm and requiring Facebook to publicly disclose its internal research.She encouraged the company to accept help from outsiders, offering empathy to Facebook and conceding “these are really, really hard questions” to address.Following the hearing, Facebook spokeswoman Lena Pietsch said in a statement that the company doesn’t agree with Haugen’s characterizations. “Despite all this, we agree on one thing: it’s time to begin to create standard rules for the internet,” she added. “It’s been 25 years since the rules for the internet have been updated, and instead of expecting the industry to make societal decisions that belong to legislators, it is time for Congress to act.”TopicsFacebookSocial mediaUS SenateUS politicsChildren’s healthnewsReuse this content More