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Facebook Failed to Stop Ads Threatening Election Workers
by Aurelia Butler 1 December 2022, 19:09
The ads, submitted by researchers, were rejected by YouTube and TikTok.Facebook says it does not allow content that threatens serious violence. But when researchers submitted ads threatening to “lynch,” “murder” and “execute” election workers around Election Day this year, the company’s largely automated moderation systems approved many of them.Out of the 20 ads submitted by researchers containing violent content, 15 were approved by Facebook, according to a new test published by Global Witness, a watchdog group, and New York University’s Cybersecurity for Democracy. Researchers deleted the approved ads before they were published.Ten of the test ads were submitted in Spanish. Facebook approved six of those ads, compared with nine of the 10 ads in English.TikTok and YouTube rejected all the ads and suspended the accounts that attempted to submit them, the researchers said.The tests underscored the challenges that social networks face in moderating increasingly partisan and violent content around elections, especially as poll workers are facing additional threats from election deniers and far-right extremists. The Justice Department and other federal agencies warned ahead of this year’s midterm elections that threats against election workers had surged.In a statement, a spokesman for Meta, Facebook’s parent company, said it later disabled several accounts that had submitted the ads. The company also said that ads continue to be reviewed after they go live.“This is a small sample of ads that are not representative of what people see on our platforms,” the spokesman said in a statement. “Content that incites violence against election workers or anyone else has no place on our apps, and recent reporting has made clear that Meta’s ability to deal with these issues effectively exceeds that of other platforms.”The research adds to previous tests conducted by the same groups, including one this year in which 20 ads were submitted containing political misinformation. In that test, Facebook approved only two of the misleading ads in English from an account in the United States, while TikTok approved about 90 percent of them. YouTube suspended the account that tried to submit the ads.But this round used more overt language that tested Facebook’s largely automated moderating system. Those included direct threats of violence, which were sourced from real statements by election deniers and other far-right extremists in the United States. One ad, which was approved by Facebook, read: “We are going to kill you all.” Another ad, which threatened to abuse children, was also approved.“It was really quite shocking to see the results,” said Damon McCoy, an associate professor at N.Y.U. “I thought a really simple keyword search would have flagged this for manual review.”In a statement, researchers also said they wanted to see social networks like Facebook increase content moderation efforts and offer more transparency around the moderation actions they take.“The fact that YouTube and TikTok managed to detect the death threats and suspend our account, whereas Facebook permitted the majority of the ads to be published shows that what we are asking is technically possible,” they wrote. More
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Debunking Voting Misinformation About the Midterm Elections
by Aurelia Butler 2 November 2022, 12:37
Here are some of the main falsehoods and rumors that have spread on social media in the lead-up to Election Day.Voting-related falsehoods and rumors are flourishing across social media in the final stretch before Election Day on Tuesday.Much of the misinformation and conspiracy theories, which are swirling on Facebook, Twitter and other platforms, build on familiar and unsubstantiated narratives spread about the 2020 presidential election. They include debunked claims of meddling with voting equipment, falsehoods about fraudulent ballots, alleged malfeasance by elections officials and unsubstantiated rumors about mail-in voting.Many of the posts are outright falsehoods, while others appear intended to simply raise doubts and undermine confidence in voting, researchers said. And they are spreading through more conduits, such as the fast-rising video app TikTok and right-wing social media sites like Truth Social, Rumble and Telegram, according to the data research firms Zignal and Graphika and researchers.“People are primed, much more mobilized and more soaked in conspiracy theories,” said Mike Caulfield, a research scientist who studies election misinformation at the University of Washington’s Center for an Informed Public.Here are some of the most widespread falsehoods and rumors related to voting.Voting machines aren’t rigged.President Donald J. Trump and his allies falsely claimed in 2020 that ballot-tabulating machines had changed votes for him to votes for Joseph R. Biden Jr. They claimed the voting machines were connected to the internet, allowing corrupt election officials and outsiders to tamper with the equipment.While voting machines sometimes encounter programming errors, they are rare, and the equipment is tested before and after Election Day, election officials said. For example, in Maricopa County, Ariz., a political battleground and focal point of conspiracy theorists around the 2020 election, four independent auditors check the security of the equipment, which does not connect to the internet.Even so, falsehoods about the machines have picked up online in recent weeks.On Twitter, “voting machines” has been a top voting-related narrative related to the midterm elections, with more than 89,888 mentions in October, nearly double the 49,765 mentions during the same month in 2021 but down from 191,391 in October before the midterm elections in 2018, according to Zignal.Last month, a Wisconsin state representative said voting machines in the state were connected to the internet. Equipment makers and security experts refuted the claim, but Mr. Trump seized on the falsehood and posted the Wisconsin official’s statement on his social media site, Truth Social.“Rigged Election, what a mess,” he wrote. The post was shared more than 5,000 times and liked more than 13,000 times.Mike Lindell, the chief executive of MyPillow and a Trump supporter, was featured last week in several interviews on the video-sharing site Rumble saying that voting machines were connected to the internet and had been tampered with to steal elections. One of his interviews on Rumble was viewed more than 20,000 times.Ballot fraud isn’t rampant.Over the past month, there were more than 365,592 mentions of “voter fraud” on Twitter, up 25 percent from October 2018, according to Zignal.Claims of voter fraud have often centered on ballot drop boxes. One false theory involves Democrats paying people to stuff the boxes with illegal ballots. The idea was stoked by the May release of the film “2000 Mules,” which asserted with little evidence that illegal drop box stuffing could be traced through cellphone location data. Security experts and former Attorney General William P. Barr have refuted the claims.Last month, Melody Jennings, a Trump supporter and the founder of CleanElectionsUSA, an activist group that has spread unfounded rumors of illegal drop-box stuffing, warned on Truth Social that “mules” — or people who were allegedly vote-trafficking — were “doing their thing” at drop boxes in Maricopa County. She and other conspiracy theorists falsely said these mules had stuffed boxes with illegal ballots and called for volunteers to watch over the boxes. Her post was shared more than 3,000 times and liked 7,400 times.Conspiracy theories about the handling of ballots by election officials are also circulating on social media. According to one unsubstantiated theory, election officials are purposely confusing voters over the kinds of pens that can be used to mark ballots — and declaring that ballots marked with Sharpie pens aren’t counted.Those false claims, which have circulated since 2020, resurfaced in July when a Maricopa County election office sent an advisory suggesting that voters use felt-tip pens on their ballots. The advisory created a backlash online, with several voters posting on Twitter and Facebook that they would instead use blue ballpoint pens because they worried that ballots marked with felt-tip pens provided at polling stations would not be counted.Dead people and illegal immigrants aren’t being exploited.False rumors of voting by dead people and illegal immigrants have long circulated, including after the 2020 election in states such as Arizona, Virginia, Nevada, Pennsylvania, Michigan and Georgia. In all of these states, a small fraction of ballots were cast in the names of dead individuals.The trope has reared its head again online ahead of the midterms.Politicians including Representative Matt Gaetz, Republican of Florida, have recently said without evidence that Democrats want immigrants who are in the United States illegally to vote.“Any illegal alien who attempts to vote in our elections should be arrested and deported,” Mr. Gaetz tweeted on Sunday. His post was shared more than 7,000 times and liked more than 48,000 times.Last week, Texas Scorecard, a self-described citizen journalism group, posted a video on YouTube claiming without evidence that Beto O’Rourke, the Democratic candidate for governor in Texas, had sent pre-filled voter registration applications to dead people. Texas officials validate all voter registration applications. The video was viewed 5,000 times.An election worker sorted ballots in October 2020 at the Maricopa County Recorder’s Office in Phoenix.Matt York/Associated PressVoting by mail isn’t untrustworthy.Some Republican candidates and voters are using social media to cast doubt on whether ballots sent by mail or submitted into drop boxes are counted. “Mail-in voting” and “mail-in ballots” have been mentioned over 338,528 times in the past month on Twitter, up from 137,507 in the October 2021 and 114,159 in October 2018, according to Zignal.Conspiracy theorists also seized on a story last month of the burning of a mail truck that was allegedly carrying ballots in Georgia. Images of the burning truck were spread across social media as a sign of cheating in the election, even though an election official later said there were no ballots on the truck.Social media users have used such incidents to warn against mail-in voting. The hashtag #GetOutAndVoteInPerson has spread widely on Telegram from communities with pro-Trump, Christian, military and election conspiracy theory leanings, said Kyle Weiss, a researcher at Graphika.Voting by mail has taken place for more than 150 years, and fraud is extremely rare, according to the Brennan Center, a nonprofit voter rights organization. In rural areas and for low-income and disabled voters, voting by mail is often the only option. Rules for mail-in voting and the use of drop boxes vary by stateDelays in counting votes are not irregularities.Official results for many races on Tuesday won’t be announced that night and may not be for days because the counting of votes could take longer. Some social media users are focusing on potential counting delays to raise suspicions of election irregularities, state officials and voting experts said.Last Thursday, Senator Ted Cruz, Republican of Texas, responded to a news report that Pennsylvania’s top elections official expected official vote counting to take days. “Why is it only Democrat blue cities that take ‘days’ to count their votes?” he tweeted. “The rest of the country manages to get it done on election night.” The tweet was shared more than 5,500 times and liked 19,200 times.Tallying a final count typically takes days in some states because of the many mail-in votes. In Pennsylvania, officials can begin counting mail-in ballots only on Tuesday morning. In Arizona, election officials said the count could take more than a week because a bipartisan processing board had to certify mail-in ballot signatures. If any ballots are questioned, the law allows five days for the ballot to be reviewed and tallied. More
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Twitter and TikTok Lead in Amplifying Misinformation, Report Finds
by Aurelia Butler 14 October 2022, 00:14
A new analysis found that algorithms and some features of social media sites help false posts go viral.It is well known that social media amplifies misinformation and other harmful content. The Integrity Institute, an advocacy group, is now trying to measure exactly how much — and on Thursday it began publishing results that it plans to update each week through the midterm elections on Nov. 8.The institute’s initial report, posted online, found that a “well-crafted lie” will get more engagements than typical, truthful content and that some features of social media sites and their algorithms contribute to the spread of misinformation.Twitter, the analysis showed, has what the institute called the great misinformation amplification factor, in large part because of its feature allowing people to share, or “retweet,” posts easily. It was followed by TikTok, the Chinese-owned video site, which uses machine-learning models to predict engagement and make recommendations to users.“We see a difference for each platform because each platform has different mechanisms for virality on it,” said Jeff Allen, a former integrity officer at Facebook and a founder and the chief research officer at the Integrity Institute. “The more mechanisms there are for virality on the platform, the more we see misinformation getting additional distribution.”The institute calculated its findings by comparing posts that members of the International Fact-Checking Network have identified as false with the engagement of previous posts that were not flagged from the same accounts. It analyzed nearly 600 fact-checked posts in September on a variety of subjects, including the Covid-19 pandemic, the war in Ukraine and the upcoming elections.Facebook, according to the sample that the institute has studied so far, had the most instances of misinformation but amplified such claims to a lesser degree, in part because sharing posts requires more steps. But some of its newer features are more prone to amplify misinformation, the institute found.Facebook’s amplification factor of video content alone is closer to TikTok’s, the institute found. That’s because the platform’s Reels and Facebook Watch, which are video features, “both rely heavily on algorithmic content recommendations” based on engagements, according to the institute’s calculations.Instagram, which like Facebook is owned by Meta, had the lowest amplification rate. There was not yet sufficient data to make a statistically significant estimate for YouTube, according to the institute.The institute plans to update its findings to track how the amplification fluctuates, especially as the midterm elections near. Misinformation, the institute’s report said, is much more likely to be shared than merely factual content.“Amplification of misinformation can rise around critical events if misinformation narratives take hold,” the report said. “It can also fall, if platforms implement design changes around the event that reduce the spread of misinformation.” More
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In Italy’s Election, Politicians Use TikTok to Seek Votes
by Aurelia Butler 25 September 2022, 12:00
Italian politicians are on a virtual hunt for undecided voters.Over the summer, as polls suggested that most of those who had not yet picked a side were under 30, party elders took it to the next level: TikTok.This month, Silvio Berlusconi, 85, who served four times as Italy’s prime minister, landed on the social media platform that is mostly popular among the young, explaining why he was there at his age.“On this platform, you guys are over five million, and 60 percent of you are less than 30. I am a little envious,” Mr. Berlusconi said, raising and lowering his voice for dramatic effect. “We will talk about your future.”The video had 9.6 million views, raising eyebrows among some users.“You are not so stupid that a video on TikTok is enough to vote for you,” said Emma Galeotti, a young TikTok content creator. “You send the message that we, young people, are so malleable and bonkers.”But Mr. Berlusconi’s communications team did not give up. His profile is brimming with a mix of snapshots from his TV appearances and classic Berlusconi jokes, as well as political messages recorded in his studio, where he is seen wearing classy blue suits — and often ties.Viewers have taken notice of his cultivated appearance.“What’s your foundation cream?” one asked. “The cream is too orange, more natural tones are better,” another wrote.“The rebound was comic or grotesque, but being on TikTok allowed him to be central to the electoral debate,” said Annalisa Ferretti, the coordinator of the social media division at the Italian advocacy group FB & Associati, who noted that the number of people following Mr. Berlusconi’s profile had surpassed 3.2 million in three weeks.“The problem is that this generation rejects the political class overall,” she said, adding that such social media popularity did not directly translate into votes.Other politicians have chosen different paths. Matteo Salvini, 49, of the far-right League party, who has been on TikTok for years and has 635,600 followers, uses the platform mostly as a mouthpiece for his meat-and-bone topics — security and immigration.Giorgia Meloni, 45, the leader of Brothers of Italy and possibly the next prime minister, does not seem to be doing as well on TikTok, despite her successful electoral campaign. She has 197,700 followers.University students seem to like the leader of the centrist party Action, Carlo Calenda, 49, who posts short political messages, answers questions received on the platform and discusses books, Ms. Ferretti said. But he has only about 24,300 followers.The center-left Democratic Party is the only party that offers a plurality of voices on TikTok. They post thematic videos with topics discussed by politicians who are the symbol of such issues, like Alessandro Zan, 48, for the civil rights battle. Enrico Letta, 56, a party leader, recently encouraged users to go vote — for whomever they liked. “The others should not decide for your future,” he said.Despite the efforts of politicians to reach a different audience, abstention still seems to be the main threat to the parties, and to Italian democracy.“They used to say, ‘Squares are full and the ballot boxes are empty,’” Ms. Ferretti said. “Now it’s more social media is full, and the ballot boxes are empty.” More
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TikTok Bans Political Fund-Raising Ahead of Midterms
by Aurelia Butler 21 September 2022, 18:40
Less than two months before the midterm elections, TikTok is blocking politicians and political parties from fund-raising on its platform.In a blog post on Wednesday, the social media platform said it would prohibit solicitations for money by political campaigns. The company said political accounts would immediately lose access to advertising features and monetization services, such as gift giving, tipping and e-commerce capabilities.Over the next few weeks, TikTok will clamp down on politicians’ posting videos asking for donations, or political parties’ directing users to online donation pages, the company said.Accounts run by government offices will be slightly less restricted. TikTok said such accounts would be allowed to advertise in limited circumstances, such as when running educational campaigns about Covid-19 booster shots. But the people operating those accounts must work with someone from the company to run that kind of campaign.The new rules will help enforce a ban on political advertising that TikTok, known for its short videos and younger-skewing audience, first put in place in 2019.The company, which has more than a billion monthly users globally, continues to describe itself as “first and foremost an entertainment platform,” but the platform is increasingly drawing political content. Researchers who track online falsehoods say TikTok is on its way to becoming a major hub of political misinformation, fueled by the same qualities that make consumer products and dance videos go viral on the platform.In a campaign season already marked by conspiracy theories and aggressive rhetoric, TikTok has announced several steps to try to civilize and secure its platform. In August, the company debuted an “Elections Center,” a hub on the app with information about voting curated from authoritative sources and presented in more than 45 languages. TikTok said it planned to label posts related to the midterms with links directing users to the elections hub.Starting on Wednesday, TikTok said it would test a requirement that political accounts in the United States be verified. TikTok also said it was trying to educate users about its sponsorship rules, which prohibit creators from being paid to produce political content. More
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Social Media Companies Still Boost Election Fraud Claims, Report Says
by Aurelia Butler 19 September 2022, 19:46
The major social media companies all say they are ready to deal with a torrent of misinformation surrounding the midterm elections in November.A report released on Monday, however, claimed that they continued to undermine the integrity of the vote by allowing election-related conspiracy theories to fester and spread.In the report, the Stern Center for Business and Human Rights at New York University said the social media companies still host and amplify “election denialism,” threatening to further erode confidence in the democratic process.The companies, the report argued, bear a responsibility for the false but widespread belief among conservatives that the 2020 election was fraudulent — and that the coming midterms could be, too. The report joins a chorus of warnings from officials and experts that the results in November could be fiercely, even violently, contended.“The malady of election denialism in the U.S. has become one of the most dangerous byproducts of social media,” the report warned, “and it is past time for the industry to do more to address it.”The State of the 2022 Midterm ElectionsWith the primaries over, both parties are shifting their focus to the general election on Nov. 8.Echoing Trump: Six G.O.P. nominees for governor and the Senate in critical midterm states, all backed by former President Donald J. Trump, would not commit to accepting this year’s election results.Times/Siena Poll: Our second survey of the 2022 election cycle found Democrats remain unexpectedly competitive in the battle for Congress, while G.O.P. dreams of a major realignment among Latino voters have failed to materialize.Ohio Senate Race: The contest between Representative Tim Ryan, a Democrat, and his Republican opponent, J.D. Vance, appears tighter than many once expected.Pennsylvania Senate Race: In one of his most extensive interviews since having a stroke, Lt. Gov. John Fetterman, the Democratic nominee, said he was fully capable of handling a campaign that could decide control of the Senate.The major platforms — Facebook, Twitter, TikTok and YouTube — have all announced promises or initiatives to combat disinformation ahead of the 2022 midterms, saying they were committed to protecting the election process. But the report said those measures were ineffective, haphazardly enforced or simply too limited.Facebook, for example, announced that it would ban ads that called into question the legitimacy of the coming elections, but it exempted politicians from its fact-checking program. That, the report says, allows candidates and other influential leaders to undermine confidence in the vote by questioning ballot procedures or other rules.In the case of Twitter, an internal report released as part of a whistle-blower’s complaint from a former head of security, Peiter Zatko, disclosed that the company’s site integrity team had only two experts on misinformation.The New York University report, which incorporated responses from all the companies except YouTube, called for greater transparency in how companies rank, recommend and remove content. It also said they should enhance fact-checking efforts and remove provably untrue claims, and not simply label them false or questionable.A spokeswoman for Twitter, Elizabeth Busby, said the company was undertaking a multifaceted approach to ensuring reliable information about elections. That includes efforts to “pre-bunk” false information and to “reduce the visibility of potentially misleading claims via labels.”In a statement, YouTube said it agreed with “many of the points” made in the report and had already carried out many of its recommendations.“We’ve already removed a number of videos related to the midterms for violating our policies,” the statement said, “and the most viewed and recommended videos and channels related to the election are from authoritative sources, including news channels.”TikTok did not respond to a request for comment.There are already signs that the integrity of the vote in November will be as contentious as it was in 2020, when President Donald J. Trump and some of his supporters refused to accept the outcome, falsely claiming widespread fraud.Inattention by social media companies in the interim has allowed what the report describes as a coordinated campaign to take root among conservatives claiming, again without evidence, that wholesale election fraud is bent on tipping elections to Democrats.“Election denialism,” the report said, “was evolving in 2021 from an obsession with the former president’s inability to accept defeat into a broader, if equally baseless, attack on the patriotism of all Democrats, as well as non-Trump-loving Republicans, and legions of election administrators, many of them career government employees.” More
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To Fight Election Falsehoods, Social Media Companies Ready a Familiar Playbook
by Aurelia Butler 23 August 2022, 09:00
The election dashboards are back online, the fact-checking teams have reassembled, and warnings about misleading content are cluttering news feeds once again.As the United States marches toward another election season, social media companies are steeling themselves for a deluge of political misinformation. Those companies, including TikTok and Facebook, are trumpeting a series of election tools and strategies that look similar to their approaches in previous years.Disinformation watchdogs warn that while many of these programs are useful — especially efforts to push credible information in multiple languages — the tactics proved insufficient in previous years and may not be enough to combat the wave of falsehoods pushed this election season.Here are the anti-misinformation plans for Facebook, TikTok, Twitter and YouTube.FacebookFacebook’s approach this year will be “largely consistent with the policies and safeguards” from 2020, Nick Clegg, president of global affairs for Meta, Facebook’s parent company, wrote in a blog post last week.Posts rated false or partly false by one of Facebook’s 10 American fact-checking partners will get one of several warning labels, which can force users to click past a banner reading “false information” before they can see the content. In a change from 2020, those labels will be used in a more “targeted and strategic way” for posts discussing the integrity of the midterm elections, Mr. Clegg wrote, after users complained that they were “over-used.”Warning labels prevent users from immediately seeing or sharing false content.Provided by FacebookFacebook will also expand its efforts to address harassment and threats aimed at election officials and poll workers. Misinformation researchers said the company has taken greater interest in moderating content that could lead to real-world violence after the Jan. 6 attack on the U.S. Capitol.Facebook greatly expanded its election team after the 2016 election, to more than 300 people. Mark Zuckerberg, Facebook’s chief executive, took a personal interest in safeguarding elections.But Meta, Facebook’s parent company, has changed its focus since the 2020 election. Mr. Zuckerberg is now more focused instead on building the metaverse and tackling stiff competition from TikTok. The company has dispersed its election team and signaled that it could shut down CrowdTangle, a tool that helps track misinformation on Facebook, some time after the midterms.“I think they’ve just come to the conclusion that this is not really a problem that they can tackle at this point,” said Jesse Lehrich, co-founder of Accountable Tech, a nonprofit focused on technology and democracy.More Coverage of the 2022 Midterm ElectionsChallenging DeSantis: Florida Democrats would love to defeat Gov. Ron DeSantis in November. But first they must nominate a candidate who can win in a state where they seem to perpetually fall short.Uniting Around Mastriano: Doug Mastriano, the far-right G.O.P. nominee for Pennsylvania governor, has managed to win over party officials who feared he would squander a winnable race.O’Rourke’s Widening Campaign: Locked in an unexpectedly close race against Gov. Greg Abbott, Beto O’Rourke, the Democratic candidate, has ventured into deeply conservative corners of rural Texas in search of votes.The ‘Impeachment 10’: After Liz Cheney’s primary defeat in Wyoming, only two of the 10 House Republicans who voted to impeach Mr. Trump remain.In a statement, a spokesman from Meta said its elections team was absorbed into other parts of the company and that more than 40 teams are now focused on the midterms.TikTokIn a blog post announcing its midterm plans, Eric Han, the head of U.S. safety, said the company would continue its fact-checking program from 2020, which prevents some videos from being recommended until they are verified by outside fact checkers. It also introduced an election information portal, which provides voter information like how to register, six weeks earlier than it did in 2020.Even so, there are already clear signs that misinformation has thrived on the platform throughout the primaries.“TikTok is going to be a massive vector for disinformation this cycle,” Mr. Lehrich said, adding that the platform’s short video and audio clips are harder to moderate, enabling “massive amounts of disinformation to go undetected and spread virally.”TikTok said its moderation efforts would focus on stopping creators who are paid for posting political content in violation of the company’s rules. TikTok has never allowed paid political posts or political advertising. But the company said that some users were circumventing or ignoring those policies during the 2020 election. A representative from the company said TikTok would start approaching talent management agencies directly to outline their rules.Disinformation watchdogs have criticized the company for a lack of transparency over the origins of its videos and the effectiveness of its moderation practices. Experts have called for more tools to analyze the platform and its content — the kind of access that other companies provide.“The consensus is that it’s a five-alarm fire,” said Zeve Sanderson, the founding executive director at New York University’s Center for Social Media and Politics. “We don’t have a good understanding of what’s going on there,” he added.Last month, Vanessa Pappas, TikTok’s chief operating officer, said the company would begin sharing some data with “selected researchers” this year.TwitterIn a blog post outlining its plans for the midterm elections, the company said it would reactivate its Civic Integrity Policy — a set of rules adopted in 2018 that the company uses ahead of elections around the world. Under the policy, warning labels, similar to those used by Facebook, will once again be added to false or misleading tweets about elections, voting, or election integrity, often pointing users to accurate information or additional context. Tweets that receive the labels are not recommended or distributed by the company’s algorithms. The company can also remove false or misleading tweets entirely.Those labels were redesigned last year, resulting in 17 percent more clicks for additional information, the company said. Interactions, like replies and retweets, fell on tweets that used the modified labels.In Twitter’s tests, the redesigned warning labels increased click-through rates for additional context by 17 percent.Provided by TwitterThe strategy reflects Twitter’s attempts to limit false content without always resorting to removing tweets and banning users.The approach may help the company navigate difficult freedom of speech issues, which have dogged social media companies as they try to limit the spread of misinformation. Elon Musk, the Tesla executive, made freedom of speech a central criticism during his attempts to buy the company earlier this year.YouTubeUnlike the other major online platforms, YouTube has not released its own election misinformation plan for 2022 and has typically stayed quiet about its election misinformation strategy.“YouTube is nowhere to be found still,” Mr. Sanderson said. “That sort of aligns with their general P.R. strategy, which just seems to be: Don’t say anything and no one will notice.”Google, YouTube’s parent company, published a blog post in March emphasizing their efforts to surface authoritative content through the streamer’s recommendation engine and remove videos that mislead voters. In another post aimed at creators, Google details how channels can receive “strikes” for sharing certain kinds of misinformation and, after three strikes within a 90-day period, the channel will be terminated.The video streaming giant has played a major role in distributing political misinformation, giving an early home to conspiracy theorists like Alex Jones, who was later banned from the site. It has taken a stronger stance against medical misinformation, stating last September that it would remove all videos and accounts sharing vaccine misinformation. The company ultimately banned some prominent conservative personalities.More than 80 fact checkers at independent organizations around the world signed a letter in January warning YouTube that its platform is being “weaponized” to promote voter fraud conspiracy theories and other election misinformation.In a statement, Ivy Choi, a YouTube spokeswoman, said its election team had been meeting for months to prepare for the midterms and added that its recommendation engine is “continuously and prominently surfacing midterms-related content from authoritative news sources and limiting the spread of harmful midterms-related misinformation.” More
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On TikTok, Election Misinformation Thrives Ahead of Midterms
by Aurelia Butler 14 August 2022, 09:00
The fast-growing platform’s poor track record during recent voting abroad does not bode well for elections in the U.S., researchers said.In Germany, TikTok accounts impersonated prominent political figures during the country’s last national election. In Colombia, misleading TikTok posts falsely attributed a quotation from one candidate to a cartoon villain and allowed a woman to masquerade as another candidate’s daughter. In the Philippines, TikTok videos amplified sugarcoated myths about the country’s former dictator and helped his son prevail in the country’s presidential race.Now, similar problems have arrived in the United States.Ahead of the midterm elections this fall, TikTok is shaping up to be a primary incubator of baseless and misleading information, in many ways as problematic as Facebook and Twitter, say researchers who track online falsehoods. The same qualities that allow TikTok to fuel viral dance fads — the platform’s enormous reach, the short length of its videos, its powerful but poorly understood recommendation algorithm — can also make inaccurate claims difficult to contain.Baseless conspiracy theories about certain voter fraud in November are widely viewed on TikTok, which globally has more than a billion active users each month. Users cannot search the #StopTheSteal hashtag, but #StopTheSteallll had accumulated nearly a million views until TikTok disabled the hashtag after being contacted by The New York Times. Some videos urged viewers to vote in November while citing debunked rumors raised during the congressional hearings into the Jan. 6, 2021, attack on the Capitol. TikTok posts have garnered thousands of views by claiming, without evidence, that predictions of a surge in Covid-19 infections this fall are an attempt to discourage in-person voting.The spread of misinformation has left TikTok struggling with many of the same knotty free speech and moderation issues that Facebook and Twitter have faced, and have addressed with mixed results, for several years.But the challenge may be even more difficult for TikTok to address. Video and audio — the bulk of what is shared on the app — can be far more difficult to moderate than text, especially when they are posted with a tongue-in-cheek tone. TikTok, which is owned by the Chinese tech giant ByteDance, also faces many doubts in Washington about whether its business decisions about data and moderation are influenced by its roots in Beijing.“When you have extremely short videos with extremely limited text content, you just don’t have the space and time for nuanced discussions about politics,” said Kaylee Fagan, a research fellow with the Technology and Social Change Project at the Harvard Kennedy School’s Shorenstein Center. TikTok had barely been introduced in the United States at the time of the 2018 midterm elections and was still largely considered an entertainment app for younger people during the 2020 presidential election. Today, its American user base spends an average of 82 minutes a day on the platform, three times more than on Snapchat or Twitter and twice as long as on Instagram or Facebook, according to a recent report from the app analytics firm Sensor Tower. TikTok is becoming increasingly important as a destination for political content, often produced by influencers.The company insists that it is committed to combating false information. In the second half of 2020, it removed nearly 350,000 videos that included election misinformation, disinformation and manipulated media, according to a report it released last year. The platform’s filters kept another 441,000 videos with unsubstantiated claims from being recommended to users, the report said.TikTok says it removed nearly 350,000 videos that included election misinformation, disinformation and manipulated media in the second half of 2020.TikTokThe service blocked so-called deepfake content and coordinated misinformation campaigns ahead of the 2020 election, made it easier for users to report election falsehoods and partnered with 13 fact-checking organizations, including PolitiFact. Researchers like Ms. Fagan said TikTok had worked to shut down problematic search terms, though its filters remain easy to evade with creative spellings.“We take our responsibility to protect the integrity of our platform and elections with utmost seriousness,” TikTok said in a statement. “We continue to invest in our policy, safety and security teams to counter election misinformation.”But the service’s troubling track record during foreign elections — including in France and Australia this year — does not bode well for the United States, experts said.TikTok has been “failing its first real test” in Africa in recent weeks, Odanga Madung, a researcher for the nonprofit Mozilla Foundation, wrote in a report. The app struggled to tamp down on disinformation ahead of last week’s presidential election in Kenya. Mr. Madung cited a post on TikTok that included an altered image of one candidate holding a knife to his neck and wearing a blood-streaked shirt, with a caption that described him as a murderer. The post garnered more than half a million views before it was removed.“Rather than learn from the mistakes of more established platforms like Facebook and Twitter,” Mr. Madun wrote, “TikTok is following in their footsteps.”TikTok has also struggled to contain nonpolitical misinformation in the United States. Health-related myths about Covid-19 vaccines and masks run rampant, as do rumors and falsehoods about diets, pediatric conditions and gender-affirming care for transgender people. A video making the bogus claim that the mass shooting at Robb Elementary School in Uvalde, Texas, in May had been staged drew more than 74,000 views before TikTok removed it.Posts on TikTok about Russia’s war in Ukraine have also been problematic. Even experienced journalists and researchers analyzing posts on the service struggle to separate truth from rumor or fabrication, according to a report published in March by the Shorenstein Center.TikTok’s design makes it a breeding ground for misinformation, the researchers found. They wrote that videos could easily be manipulated and republished on the platform and showcased alongside stolen or original content. Pseudonyms are common; parody and comedy videos are easily misinterpreted as fact; popularity affects the visibility of comments; and data about publication time and other details are not clearly displayed on the mobile app.(The Shorenstein Center researchers noted, however, that TikTok is less vulnerable to so-called brigading, in which groups coordinate to make a post spread widely, than platforms like Twitter or Facebook.)During the first quarter of 2022, more than 60 percent of videos with harmful misinformation were viewed by users before being removed, TikTok said. Last year, a group of behavioral scientists who had worked with TikTok said that an effort to attach warnings to posts with unsubstantiated content had reduced sharing by 24 percent but had limited views by only 5 percent.Researchers said that misinformation would continue to thrive on TikTok as long as the platform refused to release data about the origins of its videos or share insight into its algorithms. Last month, TikTok said it would offer some access to a version of its application programming interface, or A.P.I., this year, but it would not say whether it would do so before the midterms.Filippo Menczer, an informatics and computer science professor and the director of the Observatory on Social Media at Indiana University, said he had proposed research collaborations to TikTok and had been told, “Absolutely not.”“At least with Facebook and Twitter, there is some level of transparency, but, in the case of TikTok, we have no clue,” he said. “Without resources, without being able to access data, we don’t know who gets suspended, what content gets taken down, whether they act on reports or what the criteria are. It’s completely opaque, and we cannot independently assess anything.”U.S. lawmakers are also calling for more information about TikTok’s operations, amid renewed concerns that the company’s ties to China could make it a national security threat. The company has said it plans to keep data about its American users separate from its Chinese parent. It has also said its rules have changed since it was accused of censoring posts seen as antithetical to Beijing’s policy goals.The company declined to say how many human moderators it had working alongside its automated filters. (A TikTok executive told British politicians in 2020 that the company had 10,000 moderators around the world.) But former moderators have complained about difficult working conditions, saying they were spread thin and sometimes required to review videos that used unfamiliar languages and references — an echo of accusations made by moderators at platforms like Facebook.In current job listings for moderators, TikTok asks for willingness to “review a large number of short videos” and “in continuous succession during each shift.”In a lawsuit filed in March, Reece Young of Nashville and Ashley Velez of Las Vegas said they had “suffered immense stress and psychological harm” while working for TikTok last year. The former moderators described 12-hour shifts assessing thousands of videos, including conspiracy theories, fringe beliefs, political disinformation and manipulated images of elected officials. Usually, they said, they had less than 25 seconds to evaluate each post and often had to watch multiple videos simultaneously to meet TikTok’s quotas. In a filing, the company pushed for the case to be dismissed in part because the plaintiffs had been contractors hired by staffing services, and not directly by TikTok. The company also noted the benefits of human oversight when paired with its review algorithms, saying, “The significant social utility to content moderation grossly outweighs any danger to moderators.”Election season can be especially difficult for moderators, because political TikTok posts tend to come from a diffuse collection of users addressing broad issues, rather than from specific politicians or groups, said Graham Brookie, the senior director of the Digital Forensic Research Lab at the Atlantic Council.“The bottom line is that all platforms can do more and need to do more for the shared set of facts that social democracy depends on,” Mr. Brookie said. “TikTok, in particular, sticks out because of its size, its really, really rapid growth and the number of outstanding issues about how it makes decisions.” More

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