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    United Airlines Faces Closer F.A.A. Scrutiny After Safety Incidents

    The carrier, which has experienced several recent mishaps, told employees to expect a review by federal regulators in coming weeks.The Federal Aviation Administration will scrutinize United Airlines’ operations more closely in coming weeks after a spate of recent safety incidents, the airline told employees in a memo on Friday.“We will begin to see more of an F.A.A. presence in our operation as they begin to review some of our work processes, manuals and facilities,” Sasha Johnson, a vice president of corporate safety at the airline, said in the memo. “We welcome their engagement and are very open to hear from them about what they find and their perspective on things we may need to change to make us even safer.”In some of the incidents, which United has said were unrelated, a plane veered off a runway, another arrived at its destination with a panel missing from its body, another lost a tire after takeoff and an engine caught fire after ingesting plastic wrapping.The F.A.A. said in a statement that it “routinely” monitored airline operations. The agency said it “focuses on an airline’s compliance with applicable regulations; ability to identify hazards, assess and mitigate risk; and effectively manage safety.”In the United memo, Ms. Johnson said the agency would “also pause a variety of certification activities for a period of time.”United’s chief executive, Scott Kirby, sought to reassure customers this week that the airline was taking safety seriously after the incidents.“I want you to know that these incidents have our attention and have sharpened our focus,” he said in an email to customers. “Our team is reviewing the details of each case to understand what happened and using those insights to inform our safety training and procedures across all employee groups.”Experts caution against drawing sweeping conclusions from the episodes, which are concerning but are common in aviation and often unreported by the media. More

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    United Airlines Flight Missing an External Panel Lands Safely

    No one realized that the panel from the plane, a Boeing 737-800, was missing until it had landed safely, the airline said.A United Airlines flight that took off on Friday morning from San Francisco International Airport landed in Oregon missing an external panel, the Federal Aviation Administration said.The panel was found to be missing after the plane, a Boeing 737-800, landed safely at its scheduled destination at Rogue Valley International Medford Airport in Oregon and parked at a gate, United Airlines said in a statement. It was unclear when or how the panel went missing.According to the airline, there was no indication of any damage to the plane during the flight, and the aircraft did not declare an emergency on its way to the Medford airport.“We’ll conduct a thorough examination of the plane and perform all the needed repairs before it returns to service,” the airline said. “We’ll also conduct an investigation to better understand how this damage occurred.”The plane was carrying 139 passengers and a crew of six, according to United Airlines. No injuries were reported.The plane has been in service for more than 25 years, and it was from a previous generation of 737 aircraft, according to Airfleets.net, a website that tracks aircraft information. The airport briefly paused operations to inspect the runway, and resumed flights after no debris was found on the airfield, Amber Judd, the director of the Medford airport, said in an email.Boeing referred questions about the flight to United Airlines. The F.A.A. said it planned to investigate the episode.The discovery of the missing panel on Friday came as Boeing has faced heavy scrutiny in recent weeks after a door-sized section blew off a Boeing 737 Max 9 Alaska Airlines flight in January just minutes after it had taken off from Portland, Ore. There were no major injuries during the flight, but the frightening episode, which was recorded on video, prompted government officials to look into quality control at Boeing.After the January flight, the F.A.A. began a six-week audit of Boeing, which found “multiple instances” in which the plane maker had failed to follow through with quality-control requirements.Since then, there have been a number of issues with flights on Boeing aircraft.On March 8, a United Airlines flight that had landed at George Bush Intercontinental Airport in Houston rolled into the grass as the plane, a Boeing 737, exited onto the taxiway, according to the F.A.A.In February, a Madrid-bound American Airlines flight, a Boeing 777, diverted to Boston Logan International Airport with a cracked windshield shortly after it had departed from Kennedy International Airport in New York. More

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    Boeing Reinstalled Panel That Later Blew Out of 737 Max Jet

    Employees at its Washington State factory are said to have removed the door plug for further work before the plane was delivered to Alaska Airlines.Nearly three weeks after a hole blew open on a Boeing 737 Max 9 during an Alaska Airlines flight, terrifying passengers, new details about the jet’s production are intensifying scrutiny of Boeing’s quality-control practices.About a month before the Max 9 was delivered to Alaska Airlines in October, workers at Boeing’s factory in Renton, Wash., opened and later reinstalled the panel that would blow off the plane’s body, according to a person familiar with the matter.The employees opened the panel, known as a door plug, because work needed to be done to its rivets — which are often used to join and secure parts on planes — said the person, who asked for anonymity because the person isn’t authorized to speak publicly while the National Transportation Safety Board conducts an investigation.The request to open the plug came from employees of Spirit AeroSystems, a supplier that makes the body for the 737 Max in Wichita, Kan. After Boeing employees complied, Spirit employees who are based at Boeing’s Renton factory repaired the rivets. Boeing employees then reinstalled the door.An internal system that tracks maintenance work at the facility, which assembles 737s, shows the request for maintenance but does not contain information about whether the door plug was inspected after it was replaced, the person said.The details could begin to answer a crucial question about why the door plug detached from Flight 1282 at 16,000 feet, forcing the pilots to make an emergency landing at Portland International Airport in Oregon minutes after taking off on Jan. 5. The door plug is placed where an emergency exit door would be if a jet had more seats. To stay in place, the plug relies primarily on a pair of bolts at the top and another pair at the bottom, as well as metal pins and pads on the sides.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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    Grounded Boeing Max 9 Jets Could Resume Flying Within Days

    The F.A.A. approved inspection guidelines for the 737s, one of which lost a body panel in flight. Alaska Airlines planned to start using them again on Friday and United on Sunday.Federal regulators on Wednesday cleared the way for Boeing 737 Max 9 jets to fly again — but also said they would put new limits on production of the troubled planes.The Federal Aviation Administration grounded about 170 Max 9 planes on Jan. 6 after a body panel detached from an Alaska Airlines Max 9 minutes after the flight took off from Portland, Ore., leaving a gaping hole in the side of the jet.On Wednesday, the agency approved a set of inspection and maintenance procedures and said airlines could resume flying the jets once the checks were complete. The process includes requiring airlines to inspect certain bolts and fasteners and to re-torque fasteners on the panel, known as a door plug, which is placed where an emergency exit door would be if a jet had more seats.United Airlines said that it would begin inspecting its 79 Max 9 planes under the new guidelines and that it expected to start using them again on flights on Sunday. Alaska Airlines said on its website that it planned to put a “few planes” back into service on Friday, “with more planes added every day as inspections are completed and each aircraft is deemed airworthy.” The airline said it expected to complete inspections on all 65 of its Max 9 planes over the next week.In a statement on Wednesday, Mike Whitaker, the F.A.A. administrator, said the agency was convinced that, with the necessary checks, the planes were safe.“We grounded the Boeing 737-9 Max within hours of the incident over Portland and made clear this aircraft would not go back into service until it was safe,” he said.But while existing planes could begin flying in a matter of days, the F.A.A. made it clear that Boeing’s troubles were far from over. In its statement, the agency said it would not allow Boeing to expand production of any of the 737 Max planes — not just the Max 9 but also other versions of the plane.“Let me be clear: This won’t be back to business as usual for Boeing,” Mr. Whitaker said in the statement. He said the agency would not approve production increases until it was “satisfied that the quality-control issues uncovered during this process are resolved.”The F.A.A. order is the latest in a series of problems for Boeing, and the 737 Max in particular. The line of fuel-efficient planes was meant to help the company regain ground it had lost to its European competitor, Airbus, and it quickly became the best-selling jet in Boeing’s history. But crashes of a different variant of the plane, the Max 8, in 2018 and 2019 killed 346 people and led to the Max’s being grounded worldwide.The near disaster in January led to renewed scrutiny on quality control at Boeing and its contractors, including Spirit AeroSystems, a supplier that makes the body for the 737 Max in Wichita, Kan.The F.A.A. said on Wednesday that it would increase oversight of Boeing and begin an investigation into the company’s practices.“The quality-assurance issues we have seen are unacceptable,” Mr. Whitaker said. “That is why we will have more boots on the ground closely scrutinizing and monitoring production and manufacturing activities.”In a statement after the F.A.A. announcement on Wednesday, Boeing said it would “continue to cooperate fully and transparently” with the agency and follow its direction.“We will also work closely with our airline customers as they complete the required inspection procedures to safely return their 737-9 airplanes to service,” the company said.Sydney Ember More