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    Walmart Pulls Back on D.E.I. Initiatives Amid Conservative Pressure

    The retailer is the largest company to be targeted by the conservative activist Robby Starbuck.Lowe’s. Tractor Supply. Harley-Davidson.Now Walmart.The company, which is the nation’s largest retailer with some two million employees, is pulling back on some of its initiatives for diversity, equity and inclusion, known as D.E.I.Robby Starbuck, an anti-D.E.I. activist and a social media influencer, declared victory on Monday, saying that Walmart, the country’s largest private employer, was taking several actions in response to his threatened conservative consumer boycott before the holiday shopping season. A spokeswoman for Walmart confirmed the changes, some of which were already in motion.The retailer, like many other companies, has been reviewing its practices since the Supreme Court knocked down affirmative action at colleges last year.“We’ve been on a journey and know we aren’t perfect, but every decision comes from a place of wanting to foster a sense of belonging, to open doors to opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone,” the company said in a statement.As a result of the changes, third-party merchants will no longer be able to sell some L.G.B.T.Q.-themed items on Walmart.com that are marketed to children. The company will also stop funding the Center for Racial Equity, a nonprofit initiative that Walmart has backed with $100 million, when the agreement expires next year. And the company will stop sharing data with the Human Rights Campaign, a nonprofit that tracks businesses’ L.G.B.T.Q. policies. It will also stop using the terms D.E.I. and Latinx in official communications.Mr. Starbuck has waged online campaigns against several companies whose policies he deems to be too “woke.” While Mr. Starbuck is benefiting as much from a trend to reverse D.E.I. policy as he is instigating it, companies across the United States have been preparing for the potential of possible attacks by activists. Walmart’s actions underline the risk it may see in a public fight, particularly as the anti-D.E.I. agenda gets a boost after Donald J. Trump’s election.In a post on social media, Mr. Starbuck said he had told executives at the company that he was working on a story about “wokeness” at Walmart, but instead the two sides had “productive conversations.”Mr. Starbuck initially focused on companies with customers whom he thought would most likely be sympathetic to his cause, like Tractor Supply and John Deere. Walmart represents a different kind of company: one with employees and customers on both sides of the political divide.“America just voted, and we voted against ‘wokeness,’” Mr. Starbuck said in a video posted on X, as he announced his next targets: Amazon and Target. More

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    Kohl’s Picks C.E.O. of Michaels to Help It Turn Around

    Ashley Buchanan will be the third chief executive of the department store chain since 2018.Kohl’s has hired Ashley Buchanan, chief executive of the crafts retailer Michaels, to be its next chief executive, the department store chain said on Monday. Mr. Buchanan, who has run Michaels since 2020, will start on Jan. 15.Mr. Buchanan will be the third chief executive at Kohl’s since 2018. Tom Kingsbury has served as interim chief executive since Michelle Gass left in December 2022 to run Levi Strauss & Company. Mr. Kingsbury will retain his seat on the board of directors until he retires in May.Mr. Buchanan, 50, is a familiar name in the retail industry. He joined Michaels at the start of 2020, not long before the Covid pandemic forced millions of Americans to stay at home and led them to pick up a hobby. He helped Michaels increase its digital presence with its online marketplace, improved its merchandising and focused on smaller format stores.Previously, Mr. Buchanan spent 13 years at Walmart, holding several senior roles, including chief merchandising officer and chief operating officer for Walmart’s U.S. e-commerce. He was on Macy’s board of directors from October 2021 until Monday, when he resigned as part of his new role at Kohl’s.“I am thrilled to join Kohl’s, a storied and respected brand in the retail industry,” Mr. Buchanan said in a statement. “We have the privilege of serving millions of families all across the country, and I’m excited to work with the teams to evolve our business — building off the strength of our brand and loyal customer base while also creating a compelling retail experience for the future.”Kohl’s is facing a decline in comparable sales and challenges with profitability as customers pull back on discretionary spending. Its tie-up with the beauty retailer Sephora has helped buoy sales by bringing in younger customers. Still, the retailer has said it expects sales for this year to be down 4 to 6 percent.The retailer is set to announce its third-quarter earnings on Tuesday morning. More

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    Walmart Stock Rises on Strong Earnings Ahead of Holiday Shopping Season

    The bellwether retailer reported higher-than-expected sales in its latest quarter and upgraded its forecast for the rest of the year.Walmart has told its workers that it plans to “win” the holiday season. Ahead of the peak shopping period, the nation’s largest retailer appears well positioned, citing “broad-based strength” across its product range.Walmart said Tuesday that U.S. sales increased 5 percent in the third quarter, to $114.9 billion, easily surpassing analysts’ estimates. Sales at its U.S. e-commerce business jumped 22 percent, aided by pickup and delivery options as well as its expanding online advertising and marketplace business.The number of visits and the amount spent per visit both rose, a promising trend for the retailer. Walmart raised its full-year forecast for sales and profit, higher than the estimates it had already increased three months ago.Doug McMillon, Walmart’s chief executive, said the company had “momentum.” “In the U.S., in-store volumes grew, pickup from store grew faster, and delivery from store grew even faster than that,” he said in a statement on Tuesday. The results were somewhat affected by hurricanes and a strike by East Coast port workers, the company said, slightly raising sales but denting profits.Walmart, which brings in millions of customers each week, is a bellwether of U.S. consumer trends. The period between Thanksgiving and New Year’s Day can make or break a retailer’s year, and companies are unsure about how freely shoppers will spend in the weeks ahead.Analysts have recently cautioned that Walmart’s success does not necessarily mean the rest of the retail industry will see similarly strong sales.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    Investors Brace for Another Big Week in the Markets

    A new batch of inflation data and earnings from major retailers will again put the spotlight on consumer confidence and economic growth.After a topsy-turvy week, investors brace for more volatility.Spencer Platt/Getty ImagesWhy markets are still worried A sense of calm has returned to global markets on Monday, but the economic conditions that triggered last week’s roller coaster swings are still on many minds ahead of a pivotal week.Here’s the latest:S&P 500 futures were up slightly after fears of a slowdown in growth and hiring rocked the benchmark index last week. Investors endured both a stomach-churning rout on Monday and a bounce-back rally on Thursday. Despite that, the S&P 500 ended the week down just 0.04 percent.Investors rushed back into tech stocks even as a “bubble” warning loomed about Nvidia, the chipmaker at the heart of the artificial intelligence boom.Stocks in Europe and Asia gained on Monday, as did the price of oil and crypto.The big event this week is Wednesday’s inflation data. Economists forecast that the Consumer Price Index will show a slight uptick. Yet Wall Street doesn’t think that will dissuade the Fed from cutting interest rates at its next meeting in September. That said, Michelle Bowman, a Fed governor, still sees inflation as “uncomfortably above the committee’s 2 percent goal.”With markets on edge, traders see a big potential swing in the S&P 500 after the report comes out.Interest rates are a concern for consumers, too. If the central bank doesn’t “start taking them down relatively soon, you could dispirit the American consumer,” Brian Moynihan, the C.E.O. of Bank of America, warned in a CBS News interview on Sunday.Markets are still on edge. Early last week, the VIX, Wall Street’s so-called fear gauge, spiked near to levels last reached during the early days of the Covid pandemic and the 2008 global financial crisis. Investors are anxious after tepid jobs and manufacturing data suggested a slowdown was on the horizon.The mountain of levered bets in the market probably added to the volatility. To cash in on a yearlong rally, more traders have borrowed funds to pay for new trades. One favorite: the so-called carry trade involving Japanese equities. But when the outlook soured last week, such trades began to unravel, triggering a stampede of investors selling even profitable positions to cover losses elsewhere.The underlying problems aren’t fixed, economists warn. Lower-income consumers have been pulling back on spending for months. That brings this week’s earnings calls into focus with Home Depot and Walmart set to report on Tuesday and Thursday. We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    Walmart Is Shutting Health Centers After Plan to Expand

    The 51 locations, next to Supercenters, proved too costly to be profitable, the retailer said.Walmart, the world’s largest retailer, said Tuesday that it was shutting down its health care centers, a network that only last year it said it planned to expand.The retailer said in a blog post that its 51 health centers across five states would close. The centers were next to Supercenter locations. The plans won’t affect the more than 4,600 pharmacies and more than 3,000 vision centers within Walmart stores.Walmart started the health-care clinic initiative in 2019 in Dallas, Ga., with centers providing primary care, labs, X-rays and electrocardiograms, counseling, and dental, optical and hearing services. Many were in smaller towns where customers might lack access to quality care, and the company had said it was focused on affordability. In 2021, Walmart started offering a virtual option when it acquired MeMD, a telehealth provider.“This is a difficult decision, and like others, the challenging reimbursement environment and escalating operating costs create a lack of profitability that make the care business unsustainable for us at this time,” the company said Tuesday.Walmart said it was still deciding when it would close each center. In addition to Georgia, centers are in Arkansas, Florida, Illinois and Texas. Workers within the centers will be paid for 90 days and will be eligible to transfer to other Walmart or Sam’s Club locations, the company said.Offering health care is more difficult than selling consumer goods like laundry detergent and car parts, said David Silverman, a retail analyst at Fitch Ratings, noting the layers of government and insurance providers involved.“The attempts to enter these spaces and some of the failures of doing so really underscore the challenges and complexities of operating in the U.S. health care space,” Mr. Silverman said.In March 2023, Walmart said it planned to double its health center locations. It said that by the end of 2024, it expected to have more than 75 Walmart Health Centers and expand to states like Missouri and Arizona.In 2021, Amazon, Berkshire Hathaway and JPMorgan Chase ended their high-profile joint health care venture, which sought to explore new ways to deliver health care to their employees. In March, Walgreens said it had closed 140 of its VillageMD clinics and planned to close 20 more. More

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    Will A.I. Boost Productivity? Companies Sure Hope So.

    Wendy’s ordering kiosks. Ben & Jerry’s grocery store freezers. Abercrombie & Fitch’s marketing. Many mainstays of the American customer experience are increasingly powered by artificial intelligence.The question is whether the technology will actually make companies more efficient.Rapid productivity improvement is the dream for both companies and economic policymakers. If output per hour holds steady, firms must either sacrifice profits or raise prices to pay for wage increases or investment projects. But when firms figure out how to produce more per working hour, it means that they can maintain or expand profits even as they pay or invest more. Economies experiencing productivity booms can experience rapid wage gains and quick growth without as much risk of rapid inflation.But many economists and officials seem dubious that A.I. — especially generative A.I., which is still in its infancy — has spread enough to show up in productivity data already.Jerome H. Powell, the Federal Reserve chair, recently suggested that A.I. “may” have the potential to increase productivity growth, “but probably not in the short run.” John C. Williams, president of the New York Fed, has made similar remarks, specifically citing the work of the Northwestern University economist Robert Gordon.Mr. Gordon has argued that new technologies in recent years, while important, have probably not been transformative enough to give a lasting lift to productivity growth.“The enthusiasm about large language models and ChatGPT has gone a bit overboard,” he said in an interview.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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    Walmart to Add 150 U.S. Stores in Five-Year Expansion Drive

    The retail giant, which last opened a domestic location in 2021, said most of the stores would be newly built.Walmart will add 150 stores in the United States over the next five years, a major expansion drive for the retail giant.The company, which announced the move in a statement on Wednesday, said would involve millions of dollars in investment. Walmart employs roughly 1.6 million people in the United States, and said it hires hundreds of people each time it opens a new store.Walmart had just over 4,600 stores nationwide at the end of October 2023, down from more than 4,700 a year earlier. The company has not opened a new U.S. store since late 2021.Most of the stores Walmart plans to open will be newly built, while others will be conversions of existing locations to new formats. The first two new stores will open in the spring, in Florida and Georgia, and the company is finalizing construction plans for 12 other stores this year. It also said it would remodel 650 locations.Walmart announced this week that it was raising salaries and benefits for store managers and offering them stock grants.The company reported sharply higher profit in the first three quarters of 2023, and its share price is hovering near a record high.Consumer spending, which powers the U.S. economy, has been resilient even though shoppers have been squeezed by high inflation and rising interest rates. Credit card data from the holiday season showed retail sales increased from a year earlier.Jordyn Holman More

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    Walmart Offers Store Managers Company Stock to Make Them Feel Like ‘Owners’

    The retailer has been raising wages for store associates. It’s now turning its attention to improving salaries and benefits for their bosses.Walmart, the nation’s largest private employer, is raising salaries and benefits for store managers as it looks for ways to retain them.Walmart said on Monday that managers of its U.S. stores would be eligible for grants of up to $20,000 in company stock every year. The stock will vest over a three-year period, with a percentage vested each quarter.The announcement came a few weeks after Walmart said it would increase the average salary for store managers to $128,000, up from $117,000. The big-box retailer also said bonuses for store managers could reach up to 200 percent of base salary, with a store’s profitability becoming a bigger factor in the calculation.Store managers are crucial in driving sales and profitability within their stores and keeping morale high in a dynamic business. The managers are also seen as an important pipeline for leadership at the company.A store manager at a Walmart Supercenter oversees hundreds of associates who work across a variety of departments, including food, apparel, pharmacies and auto centers. These stores often attract scores of shoppers and bring in millions of dollars in sales each year. At the start of the Covid pandemic, store managers were given even more responsibilities as the company adapted to changing consumer behavior, including managing e-commerce capabilities like in-store pickup for online orders and navigating goods that are out of stock as well as excess inventory.“It’s fair to say that we’re asking them to act like owners and to think like owners,” John Furner, the chief executive of Walmart U.S. who was previously a manager at a company store, said in a briefing with reporters. We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More