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      Flight Delays and Cancellations Continue Saturday but in Lower Numbers

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      An estimated 3,400 flights to, from and within the United States were canceled on Friday because of a tech outage. That made it the worst day of the year for flight cancellations.Airlines made progress toward containing the fallout from a tech outage that disrupted global travel on Friday, though some flight delays and cancellations extended into Saturday.In all, about 3,400 flights to, from and within the United States were canceled on Friday, according to FlightAware, a company that tracks flight information. That made it the worst day of the year for flight cancellations, beating Jan. 15 when airlines besieged by bad winter storms canceled nearly 3,200 flights in the United States.Delays and cancellations on Saturday appeared on track to be much lower than on Friday. Airlines had canceled a little more than 1,000 flights as of midday, with Delta Air Lines and United Airlines among the hardest hit, according to FlightAware.“Delta teams in airports, on board flights, on the phones and in messaging are working tirelessly to care for customers as the airline works to put flight crews and aircraft back in position following the disruption,” the airline said in a statement. Most of the flight cancellations on Saturday were concentrated in the morning and early afternoon, Delta said.Several carriers said they would waive fees and fare differences or offer refunds for affected passengers. The Transportation Department said that carriers may also have to compensate some travelers for food, lodging and transport.The outage on Friday was caused when CrowdStrike, a widely used cybersecurity provider, issued a flawed software update to Microsoft devices. Soon after, airlines and many other businesses and institutions began suffering technical failures. For airlines, a wide range of systems were affected, including those that calculate aircraft weight, check in customers, issue boarding passes and manage call center phone lines.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Is Your Flight Delayed by the Tech Outage? Here’s What You Need to Know.

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      While service is slowly recovering, flights have been delayed and canceled worldwide. Here’s information on the most affected airlines and airports, passengers’ rights and how to reach airline customer service.Travel plans across the world were thrown into disarray on Friday, as a global technology outage disrupted businesses and services — including air travel — leaving thousands of flights canceled or delayed across the United States and beyond.While service was slowly recovering by midmorning Eastern time, the ripple effect was still snarling travel plans as delayed and canceled flights created a buildup of passengers waiting at airports, and some planes and crews out of position.“The anxiety is getting up a little,” said Adonis Ajayi, 35, at Ronald Reagan Washington National Airport on Friday morning. Mr. Ajayi was on his way to Key West, Fla., for a long weekend and said he had been checking social media constantly for flight updates — his flight had been delayed for nearly three hours. “I’ve never seen anything of this scale.”The outage was caused by a flawed update from the cybersecurity firm CrowdStrike, whose software is used globally by scores of industries to protect Microsoft systems. Messages posted on social media by travelers worldwide showed flights grounded, some terminal monitors down and crowds of stranded passengers waiting at airport gates and customer service desks. Some passengers at one airport in India had to stand in long lines to obtain handwritten boarding passes.Which airports have been hit the worst?In the United States, Hartsfield-Jackson Atlanta International, the world’s busiest airport, appeared to have the most flights affected by the outage on Friday morning, with more than 230 incoming and outgoing flights canceled and more than 370 flights delayed, according to FlightAware, a real-time flight tracker.Many other airports, including hubs in New York, Chicago and Charlotte, N.C., also appeared to experience significant disruption.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Counting the Costs of the Microsoft-CrowdStrike Outage

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      A “historic” tech failure alarmed investors, after a security update caused problems for Microsoft devices and services, and took down businesses worldwide.A major IT outage involving Microsoft and CrowdStrike has caused major delays at airports around the world.Clemens Bilan/EPA, via ShutterstockThe glitch felt around the world Grounded flights, emergency services unreachable, payment systems not functioning — the world is assessing the damage caused by a cascade of IT outages that is spooking investors and grinding many businesses and government services to a halt.“This outage is historic in scale,” Mikko Hypponen, a research specialist at the software company WithSecure and a cybercrime adviser to Europol, told DealBook.The problem is being attributed to a tech upgrade gone wrong. All eyes are on CrowdStrike, the cybersecurity company. It issued a software update that is causing Microsoft systems, including its Azure cloud service, to crash or not function properly. George Kurtz, the C.E.O. of CrowdStrike, said on X that a fix is being deployed, adding it’s “not a security incident or cyberattack.”Here’s the latest: American, United and Delta had grounded flights, according to the F.A.A. Airlines in Europe and Asia, including Air France-KLM and Japan Airlines, also had reported delays or cancellations. Some had reported a partial return to service.Long queues of airline passengers could be seen at airports around the world, with some resorting to manual check-in. In France, the television networks TF1 and Canal+ told the public on X that they could not go on the air on Friday morning. Comcast’s Sky News in the U.K. also went dark for a spell.The incident points to how reliant the global economy is on a handful of major tech companies to run vital infrastructure. CrowdStrike, a major cybersecurity vendor, is taking the brunt of the hit. Its stock was down nearly 12 percent in premarket trading. Microsoft was down about 1.4 percent, and also said a resolution was forthcoming.Security has become a big focus in the cloud wars. Google is trying to bolster its cloud operations with an eye on cybersecurity. The company is in talks to buy Wiz, a New York-based cybersecurity firm, in what would be its biggest acquisition ever, and an effort to take market share from Microsoft.Expect tough questions about the business world’s computing systems. Financial regulators in the U.K. have already begun speaking with financial services companies to learn the extent of the damage on banks and payment companies, The Financial Times reports.In other IT news: A U.S. judge dismissed most claims against SolarWinds, an IT security company, and its chief information security officer; the S.E.C. had sued the company after it was hacked by Russian agents in 2020.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Frontier Airlines Briefly Grounds All Flights Amid Microsoft Outage

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      A problem with Microsoft’s Azure system also hit check-in and booking systems at Allegiant and Sun Country Airlines.Frontier Airlines briefly grounded all flights on Thursday amid a major outage in Microsoft networks, which also knocked out some computer systems at low-cost carriers Allegiant Air and Sun Country Airlines.Microsoft said on the status page for Azure, its flagship cloud computing platform, that the problem began at 5:56 p.m. and affected multiple systems for customers in the central United States.“Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted,” Frontier said in a post on X.The airline issued a ground stop for all its flights, according to a notice posted on the Federal Aviation Administration’s website. The ground stop was lifted about 35 minutes later.Airlines sometimes issue these orders to temporarily halt flights because of technical issues.Frontier did not specify how many flights and passengers have been affected so far. The Denver-based airline operates a fleet of more than 100 planes, according to its website.The Microsoft outage hit at least two other airlines.“One of our information vendors is experiencing a global outage affecting multiple airlines. As a result, some of our services are temporarily unavailable,” Sun Country said.Allegiant said on X that customers may face problems with check-ins, bookings and issuing boarding passes. More

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      Ex-Engineer Charged With Obstructing Inquiry Into Military Crash That Killed 16

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      James Michael Fisher, 67, was arrested on charges that he made false statements during a criminal investigation into a the crash of a Marine Corps aircraft in Mississippi in 2017, the Justice Department said.A former U.S. Air Force engineer has been charged with making false statements and obstructing justice during a federal criminal investigation into a 2017 military plane crash that killed 16 people, the Justice Department said Wednesday.The engineer, James Michael Fisher, 67, formerly of Warner Robins, Ga., had been living in Portugal when he was arrested Tuesday morning on an indictment issued by a federal grand jury in the Northern District of Mississippi, the department said in a news release. He is charged with two counts each of making false statement charges and obstruction of justice. If convicted, could receive up to 20 years in prison.According to the department, Mr. Fisher, a former lead propulsion engineer at the Warner Robins Air Logistics Complex, “engaged in a pattern of conduct intended to avoid scrutiny for his past engineering decisions related to why the crash may have occurred.” He also “knowingly concealed key engineering documents” from investigators and “made materially false statements” to them about his decisions, the department said.The Justice Department did not specify a cause of the crash, which took place on July 10, 2017, in the Mississippi Delta when a U.S. Marine Corps KC-130 aircraft known as Yanky 72 crashed near Itta Bena, Miss., killing 15 members of the Marine Corps and a Navy corpsman. Witnesses at the time said the plane had disintegrated in the air as it neared the ground, prompting an urgent rescue effort in one of the South’s most rural areas. The authorities estimated the debris field was about three miles in diameter.The Justice Department did not immediately respond to a request for further information on Wednesday evening, and court documents could not immediately be obtained. It was unclear if Mr. Fisher had legal representation. The Warner Robins Air Logistics Complex also did not immediately respond to requests for comment on Wednesday evening. Alain Delaquérière More

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      Air Europa Flight Hits Severe Turbulence, Fracturing Necks and Skulls

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      Four passengers were in intensive care after the flight from Spain to Uruguay hit turbulence that injured dozens. The plane made an emergency landing in Brazil.There were blood stains on an airplane seat and broken ceiling panels after severe turbulence forced an Air Europa flight to make an emergency landing in Natal, Brazil.Claudio Fernandez Arbes/Agence France-Presse, via Ugc/Afp Via Getty ImagesSevere turbulence on an Air Europa flight to Uruguay from Spain on Monday injured more than two dozen passengers, officials said, leaving several with neck and skull fractures, in at least the second case of severe injuries from turbulence worldwide in less than a month.Flight UX045 made an emergency landing early Monday in the seaside city of Natal, Brazil, after experiencing turbulence more than four hours into the flight from Madrid, according to flight data.Some passengers hit their heads during the turbulence, resulting in head, neck and chest injuries, according to Brazilian public health officials. Thirty-six passengers were treated for injuries and 23 were taken to a hospital, according to health and airport officials.Some of the passengers who received treatment were suffering from shock but no physical injuries, officials said. By Monday evening, five passengers were still hospitalized, four of them in intensive care, officials said.Passengers described a frightening scene on the Boeing 787 jet, with some people flying through the cabin. Two women told the news channel Telemundo that at least one passenger flew out of his seat and became embedded in the plane’s ceiling area.Two videos posted on social media appeared to show a man lying in an area near or above the plane’s overhead bins and then being helped down by two other passengers. Other photos and videos showed broken ceiling panels and seats.“A person was left hanging between the plastic ceiling and the metal roof behind it, and they had to be brought down,” Evangelina Saravia, a passenger from Uruguay, told Telemundo. “The same thing happened to a baby.”Another passenger, Romina Apai, said she had been sitting next to the man who became embedded in the ceiling. “He flew and got stuck in the roof, in the bin — we couldn’t find him,” she told Telemundo. When the plane stabilized, she added, “people fell on top of seats, on top of other people.”It is relatively rare for turbulence to cause such severe injuries. Just 163 serious injuries from aircraft turbulence were registered in the United States between 2009 and 2022, according to the Federal Aviation Administration.But Monday’s episode is the second such case in less than a month. In June, a 73-year-old man died when the Singapore Airlines flight he was traveling on dropped 6,000 feet in minutes. More than 70 other people on that flight were injured.Turbulence itself is common and is typically not dangerous. It is generally caused by changes in wind speed and direction, including storms and jet streams, and can lead to sudden changes in a plane’s altitude and speed. Passengers who are not wearing seatbelts can be injured because turbulence can lift them out of their seats.Recent studies suggest that climate change can make turbulence more common because increased carbon dioxide emissions can affect air currents. More

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      U.S. Said to Seek Boeing Guilty Plea to Avoid Trial in 737 Max Crashes

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      The Justice Department told victims’ families that it would propose a nearly $244 million fine and three years of company oversight to settle a fraud charge.The Justice Department plans to allow Boeing to avoid a criminal trial if it agrees to plead guilty to a fraud charge stemming from two fatal crashes of its 737 Max more than five years ago, according to two lawyers for families of the crash victims.Federal officials shared details of the offer on a call with the families on Sunday afternoon before bringing the deal to Boeing, according to the lawyers, Paul G. Cassell and Mark Lindquist.The terms include a nearly $244 million fine, a new investment in safety improvements, three years of scrutiny from an external monitor, and a meeting between Boeing’s board and the victims’ families, said Mr. Cassell, a University of Utah law professor.The Justice Department did not immediately respond to a request for comment, while Boeing declined to comment.Mr. Cassell, who represents more than a dozen of the families, said that he and the families found the deal to be “outrageous” and that it fell far short of what they had sought. He described the offer as a “sweetheart plea deal” because it would not force Boeing to admit fault in the deaths of the 346 people who died in the crashes in Indonesia and Ethiopia in late 2018 and early 2019.“The families will strenuously object to this plea deal,” Mr. Cassell said in a statement. “The memory of 346 innocents killed by Boeing demands more justice than this.”We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber? Log in.Want all of The Times? Subscribe. More

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      Plane With 5 Aboard Crashes in Rural Upstate New York

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      The plane crashed around 2 p.m. on Sunday in Delaware County, N.Y., the Federal Aviation Administration said. Multiple crews were searching for the aircraft.Emergency responders were searching for a small plane carrying five people that crashed in a rural part of New York State outside the Catskill Park on Sunday afternoon, the authorities said.The plane, a single-engine Piper PA-46, crashed around 2 p.m., the Federal Aviation Administration said. The National Transportation Safety Board is leading an investigation.It was not immediately clear what caused the crash or whether there were any injuries or fatalities. The search was initially focused on an area near Trout Creek, N.Y., which is about 45 minutes east of Binghamton, N.Y.Sarah Taylor Sulick, a public affairs specialist at the N.T.S.B, said that “it’s our understanding that the plane has not yet been located and the local authorities are conducting a search.”Preliminary information indicated that the plane left from Albert S. Nader Regional Airport in Oneonta, N.Y., with five people aboard, the authorities said.It was headed to Charleston, W.Va., when it crashed under unknown circumstances, Ms. Sulick said, adding that an N.T.S.B. investigator was expected to arrive at the scene on Monday.Dallis Wright, deputy coordinator for Delaware County Emergency Services, said emergency dispatchers received multiple calls Sunday that there was a plane in distress that appeared to be going down.The National Weather Service in Binghamton issued a request for a spot forecast at around 2:30 p.m. for an aircraft search in Delaware County.Multiple responders from local and state law enforcement agencies and fire and emergency services departments were on the ground on Sunday, using all-terrain vehicles, searching for the plane, Ms. Wright said.A helicopter that provides critical care to patients throughout New York and Pennsylvania was also on the scene.Delaware County, in south central New York, is a rural, mountainous region that is home to 19 towns and 10 villages. More