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    Tech CEOs Got Grilled, but New Rules Are Still a Question

    Tech leaders faced a grilling in the Senate, and one offered an apology. But skeptics fear little will change this time.Five tech C.E.O.s faced a grilling yesterday, but it’s unclear whether new laws to impose more safeguards for online children’s safety will pass.Kenny Holston/The New York TimesA lot of heat, but will there be regulation?Five technology C.E.O.s endured hours of grilling by senators on both sides of the aisle about their apparent failures to make their platforms safer for children, with some lawmakers accusing them of having “blood” on their hands.But for all of the drama, including Mark Zuckerberg of Meta apologizing to relatives of online child sex abuse victims, few observers believe that there’s much chance of concrete action.“Your product is killing people,” Senator Josh Hawley, Republican of Missouri, flatly told Zuckerberg at Wednesday’s hearing. Over 3.5 hours, members of the Senate Judiciary Committee laid into the Meta chief and the heads of Discord, Snap, TikTok and X over their policies. (Before the hearing began, senators released internal Meta documents that showed that executives had rejected efforts to devote more resources to safeguard children.)But tech C.E.O.s offered only qualified support for legislative efforts. Those include the Kids Online Safety Act, or KOSA, which would require tech platforms to take “reasonable measures” to prevent harm, and STOP CSAM and EARN IT, two bills that would curtail some of the liability shield given to those companies by Section 230 of the Communications Decency Act.Both Evan Spiegel of Snap and Linda Yaccarino of X backed KOSA, and Yaccarino also became the first tech C.E.O. to back the STOP CSAM Act. But neither endorsed EARN IT.Zuckerberg called for legislation to force Apple and Google — neither of which was asked to testify — to be held responsible for verifying app users’ ages. But he otherwise emphasized that Meta had already offered resources to keep children safe.Shou Chew of TikTok noted only that his company expected to invest over $2 billion in trust and safety measures this year.Jason Citron of Discord allowed that Section 230 “needs to be updated,” and his company later said that it supports “elements” of STOP CSAM.Experts worry that we’ve seen this play out before. Tech companies have zealously sought to defend Section 230, which protects them from liability for content users post on their platforms. Some lawmakers say altering it would be crucial to holding online platforms to account.Meanwhile, tech groups have fought efforts by states to tighten the use of their services by children. Such laws would lead to a patchwork of regulations that should instead be addressed by Congress, the industry has argued.Congress has failed to move meaningfully on such legislation. Absent a sea change in congressional will, Wednesday’s drama may have been just that.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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    What Elon Musk Could Lose After His Tesla Pay Deal Is Blocked

    A Delaware court ruling on his $50 billion compensation plan at Tesla raises questions about corporate governance and more.Elon Musk may be forced to give up a grant of Tesla shares worth over $50 billion.Amir Hamja/The New York TimesThe big stakes of Musk’s outsize pay dealAn unusual pay package that Tesla devised in 2018 helped make Elon Musk the world’s wealthiest individual.But a Delaware judge’s ruling that the arrangement was unfair to other Tesla shareholders raises questions about much more than Musk’s net worth, including control of his companies and his ability to fund them — and how corporate leaders are paid.The backstory: In 2018, Tesla set out 12 milestones tied to market capitalization, revenue and profit targets that Musk needed to reach to qualify for a stock package that is now worth over $50 billion. Experts thought it would be impossible to hit. Yet Musk — who told Andrew at the time that Tesla would hit a $1 trillion market cap within a decade — pulled it off. (He hasn’t taken possession of the shares yet.)Shareholders sued, however, arguing that the plan was devised unfairly, with Musk essentially creating his own pay package with the help of allies on the Tesla board.Those shares are now at risk of disappearing. “The process leading to the approval of Musk’s compensation plan was deeply flawed,” Chancellor Kathaleen McCormick of Delaware’s Court of Chancery (who has been blunt in hearings with Musk before) wrote in her decision, ordering that the contract be voided.There’s a lot at stake:Questions about the Tesla board’s independence are being asked as the car maker’s directors weigh a demand by Musk for more control of the company, lest he start moving highly anticipated A.I. projects to other parts of his business empire.Musk has taken out stock margin loans to finance parts of his business empire. He may find it harder to come up with cash if X needs more money, for example.And corporate governance experts say the ruling is a warning to other business leaders. “It establishes that there is such a thing as excessive compensation,” Sarah Anderson of the Institute for Policy Studies, a progressive research group, told The Times.Some legal experts think any Musk appeal faces tough odds. He will probably appeal to the Delaware Supreme Court, they say. But Eric Talley, a professor at Columbia Law School, told DealBook that chancellors like McCormick historically have wide latitude to rule on such punishments.We are having trouble retrieving the article content.Please enable JavaScript in your browser settings.Thank you for your patience while we verify access. If you are in Reader mode please exit and log into your Times account, or subscribe for all of The Times.Thank you for your patience while we verify access.Already a subscriber?  More

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    Supreme Court Weighs When Officials May Block Citizens on Social Media

    The justices struggled to distinguish private conduct, which is not subject to the First Amendment, from state action, which is.The Supreme Court worked hard in a pair of arguments on Tuesday to find a clear constitutional line separating elected officials’ purely private social media accounts from ones that reflect government actions and are subject to the First Amendment. After three hours, though, it was not clear that a majority of the justices had settled on a clear test.The question in the two cases was when the Constitution limits officials’ ability to block users from their accounts. The answer turned on whether the officials’ use of the accounts amounted to “state action,” which is governed by the First Amendment, or private activity, which is not.That same question had seemed headed to the Supreme Court after the federal appeals court in New York ruled in 2019 that President Donald J. Trump’s Twitter account was a public forum from which he was powerless to exclude people based on their viewpoints.Had the account been private, the court said, Mr. Trump could have blocked whomever he wanted. But since he used the account as a government official, he was subject to the First Amendment.After Mr. Trump lost the 2020 election, the Supreme Court vacated the appeals court’s ruling as moot.Justice Elena Kagan said on Tuesday that Mr. Trump’s Twitter feed was in an important sense official and therefore subject to the First Amendment.“I don’t think a citizen would be able to really understand the Trump presidency, if you will, without any access to all the things that the president said on that account,” Justice Kagan said. “It was an important part of how he wielded his authority. And to cut a citizen off from that is to cut a citizen off from part of the way that government works.”Hashim M. Mooppan, a lawyer for two school board officials, said none of that implicated the First Amendment.“President Trump could have done the same thing from Mar-a-Lago or a campaign rally,” Mr. Mooppan said. “If he gave every one of those speeches at his personal residence, it wouldn’t somehow convert his residence into government property.”The cases argued Tuesday were the first of several this term in which the Supreme Court will consider how the First Amendment applies to social media companies. The court will hear arguments next year on both whether states may prohibit large social media companies from removing posts based on the views they express and whether Biden administration officials may contact social media platforms to combat what they say is misinformation.The first case argued Tuesday concerned the Facebook and Twitter accounts of two members of the Poway Unified School District in California, Michelle O’Connor-Ratcliff and T.J. Zane. They used the accounts, created during their campaigns, to communicate with their constituents about activities of the school board, invite them to public meetings, ask for comments on the board’s activities and discuss safety issues in the schools.Two parents, Christopher and Kimberly Garnier, frequently posted lengthy and repetitive critical comments, and the officials eventually blocked them. The parents sued, and lower courts ruled in their favor.“When state actors enter that virtual world and invoke their government status to create a forum for such expression, the First Amendment enters with them,” Judge Marsha S. Berzon wrote for a unanimous three-judge panel of the U.S. Court of Appeals for the Ninth Circuit, in San Francisco.Mr. Mooppan said the accounts were personal and were created and maintained without any involvement by the district.Justice Brett M. Kavanaugh pressed Mr. Mooppan on what it would take to make the accounts official and so subject to the First Amendment. “Is announcing rules state action?” the justice asked.Mr. Mooppan said it would be if the announcement was not available elsewhere. He gave a more equivocal answer to a question about notifications of school closures. But he said a general public safety reminder was not state action.Pamela S. Karlan, a lawyer for the parents, said Ms. O’Connor-Ratcliff’s Facebook feed was almost entirely official. “Of the hundreds of posts, I found only three that were truly non-job-related,” Ms. Karlan said, adding, “I defy anyone to look at that and think this wasn’t an official website.”The second case, Lindke v. Freed, No. 22-611, concerned a Facebook account maintained by James R. Freed, the city manager of Port Huron, Mich. He used it to comment on a variety of subjects, some personal and some official. Among the latter were descriptions of the city’s responses to the coronavirus pandemic.The posts prompted critical responses from a resident, Kevin Lindke, whom Mr. Freed eventually blocked. Mr. Lindke sued and lost. Judge Amul R. Thapar, writing for a unanimous three-judge panel of the U.S. Court of Appeals for the Sixth Circuit, in Cincinnati, said Mr. Freed’s Facebook account was personal, meaning that the First Amendment had no role to play.“Freed did not operate his page to fulfill any actual or apparent duty of his office,” Judge Thapar wrote. “And he did not use his governmental authority to maintain it. Thus, he was acting in his personal capacity — and there was no state action.”Justice Kagan told Allon Kedem, a lawyer for Mr. Lindke, that Mr. Freed’s page did not look particularly official.“There are a lot of baby pictures and dog pictures and obviously personal stuff,” she said. “And intermingled with that there is, as you say, communication with constituents about important matters. But it’s hard to look at this page as a whole, unlike the one in the last case, and not think that surely this could not be the official communications channel.” More

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    Trump me atacó. Después, Musk lo hizo. No fue casualidad

    Timo LenzenCuando trabajaba en Twitter, ahora conocida como X, dirigí al equipo que puso por primera vez una etiqueta de verificación de hechos en uno de los tuits de Donald Trump. Tras la violencia del 6 de enero, ayudé a tomar la decisión de suspender su cuenta en Twitter. Nada me preparó para lo que ocurriría después.Respaldado por sus seguidores en las redes sociales, Trump me atacó públicamente. Dos años después, tras su adquisición de Twitter y después de que yo dimití de mi puesto como responsable de confianza y seguridad de la empresa, Elon Musk echó más leña al fuego. He vivido con guardias armados en la puerta de mi casa y he tenido que trastocar la vida de mi familia, así como esconderme durante meses y mudarme una y otra vez.No es una historia que me guste recordar. Pero he aprendido que lo que me ocurrió no fue casualidad. No fue solo una venganza personal o la “cultura de la cancelación”. Se trató de una estrategia que no solo afecta a personas específicas, como en mi caso, sino a todos nosotros, ya que está cambiando a gran velocidad lo que vemos en internet.Los individuos —desde investigadores académicos hasta trabajadores de empresas de tecnología— son cada vez más objeto de demandas, comparecencias ante el Congreso y despiadados ataques en línea. Estos ataques, organizados en gran medida por la derecha, están teniendo el efecto deseado: las universidades están reduciendo sus esfuerzos para cuantificar la información abusiva y engañosa que se difunde en internet. Las empresas de redes sociales están evitando tomar el tipo de decisiones difíciles que mi equipo tomó cuando intervinimos ante las mentiras de Trump sobre las elecciones de 2020. Las plataformas no empezaron a tomarse en serio estos riesgos sino hasta después de las elecciones de 2016. Ahora, ante la posibilidad de ataques desproporcionados contra sus empleados, las empresas parecen cada vez más reacias a tomar decisiones controvertidas, lo cual permite que la desinformación y el abuso se enconen para evitar provocar represalias públicas.Estos ataques a la seguridad en internet se producen en un momento en el que la democracia no podría estar más en riesgo. En 2024, está prevista la celebración de más de 40 elecciones importantes, entre ellas las de Estados Unidos, la Unión Europea, la India, Ghana y México. Lo más probable es que estas democracias se enfrenten a los mismos riesgos de campañas de desinformación respaldadas por los gobiernos y de incitación a la violencia en línea que han plagado las redes sociales durante años. Deberíamos preocuparnos por lo que ocurra.Mi historia comienza con esa verificación de datos. En la primavera de 2020, tras años de debate interno, mi equipo decidió que Twitter debía aplicar una etiqueta a un tuit del entonces presidente Trump que afirmaba que el voto por correo era propenso al fraude y que las próximas elecciones estarían “amañadas”. “Conoce los hechos sobre la votación por correo”, decía la etiqueta.El 27 de mayo, la mañana siguiente a la colocación de la etiqueta, la asesora principal de la Casa Blanca, Kellyanne Conway, me identificó de manera pública como el director del equipo de integridad de Twitter. Al día siguiente, The New York Post publicó en su portada varios tuits en los que me burlaba de Trump y otros republicanos. Los había publicado años antes, cuando era estudiante y tenía pocos seguidores, sobre todo amigos y familiares, en las redes sociales. Ahora, eran noticia de primera plana. Ese mismo día, Trump tuiteó que yo era un “odiador”.Legiones de usuarios de Twitter, la mayoría de quienes días antes no tenían ni idea de quién era yo ni en qué consistía mi trabajo, comenzaron una campaña de acoso en línea que duró meses, en la que exigían que me despidieran, me encarcelaran o me mataran. La cantidad de notificaciones de Twitter arrunió mi teléfono. Amigos de los que no tenía noticias desde hacía años expresaron su preocupación. En Instagram, fotos antiguas de mis vacaciones y de mi perro se inundaron de comentarios amenazantes e insultos (algunos comentaristas, que malinterpretaron el momento de manera atroz, aprovecharon para intentar coquetear conmigo).Me sentí avergonzado y asustado. Hasta ese momento, nadie fuera de unos pocos círculos bastante especializados tenía idea de quién era yo. Los académicos que estudian las redes sociales llaman a esto “colapso de contexto”: las cosas que publicamos en las redes sociales con un público en mente pueden acabar circulando entre un público muy diferente, con resultados inesperados y destructivos. En la práctica, se siente como si todo tu mundo se derrumba.El momento en que se desató la campaña en contra de mi persona y mi supuesta parcialidad sugería que los ataques formaban parte de una estrategia bien planificada. Los estudios académicos han rebatido en más de una ocasión las afirmaciones de que las plataformas de Silicon Valley son tendenciosas contra los conservadores. Pero el éxito de una estrategia encaminada a obligar a las empresas de redes sociales a reconsiderar sus decisiones quizá no requiera la demostración de una verdadera mala conducta. Como describió en una ocasión Rich Bond, expresidente del Partido Republicano, tal vez solo sea necesario “ganarse a los árbitros”: presionar sin cesar a las empresas para que se lo piensen dos veces antes de emprender acciones que podrían provocar una reacción negativa. Lo que me ocurrió fue parte de un esfuerzo calculado para que Twitter se mostrara reacio a moderar a Trump en el futuro y para disuadir a otras empresas de tomar medidas similares.Y funcionó. Mientras se desataba la violencia en el Capitolio el 6 de enero, Jack Dorsey, entonces director general de Twitter, anuló la recomendación del departamento de confianza y seguridad de que se bloqueara la cuenta de Trump debido a varios tuits, incluido uno que atacaba al vicepresidente Mike Pence. En cambio, se le impuso una suspensión temporal de 12 horas (antes de que su cuenta se se suspendiera indefinidamente el 8 de enero). Dentro de los límites de las normas, se animó a los miembros del personal a encontrar soluciones para ayudar a la empresa a evitar el tipo de reacción que da lugar a ciclos de noticias furiosas, audiencias y acoso a empleados. En la práctica, lo que sucedió fue que Twitter dio mayor libertad a los infractores: a la representante Marjorie Taylor Greene se le permitió violar las normas de Twitter al menos cinco veces antes de que una de sus cuentas fuera suspendida de manera definitiva en 2022. Otras figuras prominentes de derecha, como la cuenta de guerra cultural Libs of TikTok, gozaron de una deferencia similar.En todo el mundo, se están desplegando tácticas similares para influir en los esfuerzos de confianza y seguridad de las plataformas. En India, la policía visitó dos de nuestras oficinas en 2021 cuando comprobamos los hechos de las publicaciones de un político del partido gobernante y la policía se presentó en la casa de un empleado después de que el gobierno nos solicitó bloquear cuentas implicadas en una serie de protestas. El acoso volvió a rendir frutos: los ejecutivos de Twitter decidieron que cualquier acción que pudiera ser delicada en la India requeriría la aprobación de los más altos mandos, un nivel único de escalada de decisiones que, de otro modo, serían rutinarias.Y cuando quisimos revelar una campaña de propaganda llevada a cabo por una rama del ejército indio, nuestro equipo jurídico nos advirtió que nuestros empleados en la India podrían ser acusados de sedición y condenados a muerte. Así que Twitter no reveló la campaña sino hasta más de un año después, sin señalar al gobierno indio como autor.En 2021, antes de las elecciones legislativas de Rusia, los funcionarios de un servicio de seguridad estatal fueron a la casa de una alta ejecutiva de Google en Moscú para exigir la retirada de una aplicación que se usaba para protestar en contra de Vladimir Putin. Los agentes la amenazaron con encarcelarla si la empresa no cumplía en 24 horas. Tanto Apple como Google retiraron la aplicación de sus respectivas tiendas y la restablecieron una vez concluidas las elecciones.En cada uno de estos casos, los empleados en cuestión carecían de la capacidad para hacer lo que les pedían los funcionarios de turno, ya que las decisiones subyacentes se tomaban a miles de kilómetros de distancia, en California. Pero como los empleados locales tenían la desgracia de residir dentro de la jurisdicción de las autoridades, fueron objeto de campañas coercitivas, que enfrentaban el sentido del deber de las empresas hacia sus empleados contra los valores, principios o políticas que pudieran hacerles resistirse a las demandas locales. Inspirados por la idea, India y otros países comenzaron a promulgar leyes de “toma de rehenes” para garantizar que las empresas de redes sociales contrataran personal local.En Estados Unidos, hemos visto que estas formas de coerción no las han llevado a cabo jueces y policías, sino organizaciones de base, turbas en las redes sociales, comentaristas de noticias por cable y, en el caso de Twitter, el nuevo propietario de la empresa.Una de las fuerzas más recientes en esta campaña son los “archivos de Twitter”, una gran selección de documentos de la empresa —muchos de los cuales yo mismo envié o recibí durante mis casi ocho años en Twitter— entregados por orden de Musk a un puñado de escritores selectos. Los archivos fueron promocionados por Musk como una forma innovadora de transparencia, que supuestamente exponían por primera vez la forma en que el sesgo liberal de las costas de Estados Unidos de Twitter reprime el contenido conservador.El resultado fue algo muy distinto. Como dijo el periodista de tecnología Mike Masnick, después de toda la fanfarria que rodeó la publicación inicial de los archivos de Twitter, al final “no había absolutamente nada de interés” en los documentos y lo poco que había tenía errores factuales importantes. Hasta Musk acabó por impacientarse con la estrategia. Pero, en el proceso, el esfuerzo marcó una nueva e inquietante escalada en el acoso a los empleados de las empresas tecnológicas.A diferencia de los documentos que por lo general saldrían de las grandes empresas, las primeras versiones de los archivos de Twitter no suprimieron los nombres de los empleados, ni siquiera de los de menor nivel. Un empleado de Twitter que residía en Filipinas fue víctima de doxeo (la revelación de información personal) y de acoso grave. Otros se han convertido en objeto de conspiraciones. Las decisiones tomadas por equipos de decenas de personas de acuerdo con las políticas escritas de Twitter se presentaron como si hubieran sido tomadas por los deseos caprichosos de individuos, cada uno identificado por su nombre y su fotografía. Yo fui, por mucho, el objetivo más frecuente.La primera entrega de los archivos de Twitter se dio tras un mes de mi salida de la empresa y unos cuantos días después de que publiqué un ensayo invitado en The New York Times y hablé sobre mi experiencia como empleado de Musk. No pude evitar sentir que las acciones de la empresa eran, hasta cierto punto, represalias. A la semana siguiente, Musk fue incluso más allá y sacó de contexto un párrafo de mi tesis doctoral para afirmar sin fundamentos que yo aprobaba la pedofilia, un tropo conspirativo que suelen utilizar los extremistas de ultraderecha y los seguidores de QAnon para desprestigiar a personas de la comunidad LGBTQ.La respuesta fue todavía más extrema que la que experimenté tras el tuit que Trump publicó sobre mí. “Deberías colgarte de un viejo roble por la traición que has cometido. Vive con miedo cada uno de tus días”, decía uno de los miles de tuits y correos electrónicos amenazantes. Ese mensaje y cientos de otros similares eran violaciones de las mismas políticas que yo había trabajado para desarrollar y hacer cumplir. Bajo la nueva administración, Twitter se hizo de la vista gorda y los mensajes permanecen en el sitio hasta el día de hoy.El 6 de diciembre, cuatro días después de la primera divulgación de los archivos de Twitter, se me pidió comparecer en una audiencia del Congreso centrada en los archivos y la presunta censura de Twitter. En esa audiencia, algunos miembros del Congreso mostraron carteles de gran tamaño con mis tuits de hace años y me preguntaron bajo juramento si seguía manteniendo esas opiniones (en la medida en que las bromas tuiteadas con descuido pudieran tomarse como mis opiniones reales, no las sostengo). Greene dijo en Fox News que yo tenía “unas posturas muy perturbadoras sobre los menores y la pornografía infantil” y que yo permití “la proliferación de la pornografía infantil en Twitter”, lo que desvirtuó aún más las mentiras de Musk (y además, aumentó su alcance). Llenos de amenazas y sin opciones reales para responder o protegernos, mi marido y yo tuvimos que vender nuestra casa y mudarnos.El ámbito académico se ha convertido en el objetivo más reciente de estas campañas para socavar las medidas de seguridad en línea. Los investigadores que trabajan para entender y resolver la propagación de desinformación en línea reciben ahora más ataques partidistas; las universidades a las que están afiliados han estado envueltas en demandas, onerosas solicitudes de registros públicos y procedimientos ante el Congreso. Ante la posibilidad de facturas de abogados de siete dígitos, hasta los laboratorios de las universidades más grandes y mejor financiadas han dicho que tal vez tengan que abandonar el barco. Otros han optado por cambiar el enfoque de sus investigaciones en función de la magnitud del acoso.Poco a poco, audiencia tras audiencia, estas campañas están erosionando de manera sistemática las mejoras a la seguridad y la integridad de las plataformas en línea que tanto ha costado conseguir y las personas que realizan este trabajo son las que pagan el precio más directo.Las plataformas de tecnología están replegando sus iniciativas para proteger la seguridad de las elecciones y frenar la propagación de la desinformación en línea. En medio de un clima de austeridad más generalizado, las empresas han disminuido muy en especial sus iniciativas relacionadas con la confianza y la seguridad. Ante la creciente presión de un Congreso hostil, estas decisiones son tan racionales como peligrosas.Podemos analizar lo que ha sucedido en otros países para vislumbrar cómo podría terminar esta historia. Donde antes las empresas hacían al menos un esfuerzo por resistir la presión externa; ahora, ceden en gran medida por defecto. A principios de 2023, el gobierno de India le pidió a Twitter que restringiera las publicaciones que criticaran al primer ministro del país, Narendra Modi. En años anteriores, la empresa se había opuesto a tales peticiones; en esta ocasión, Twitter accedió. Cuando un periodista señaló que tal cooperación solo incentiva la proliferación de medidas draconianas, Musk se encogió de hombros: “Si nos dan a elegir entre que nuestra gente vaya a prisión o cumplir con las leyes, cumpliremos con las leyes”.Resulta difícil culpar a Musk por su decisión de no poner en peligro a los empleados de Twitter en India. Pero no deberíamos olvidar de dónde provienen estas tácticas ni cómo se han extendido tanto. Las acciones de Musk (que van desde presionar para abrir los archivos de Twitter hasta tuitear sobre conspiraciones infundadas relacionadas con exempleados) normalizan y popularizan que justicieros exijan la rendición de cuentas y convierten a los empleados de su empresa en objetivos aún mayores. Su reciente ataque a la Liga Antidifamación demuestra que considera que toda crítica contra él o sus intereses empresariales debe tener como consecuencia una represalia personal. Y, en la práctica, ahora que el discurso de odio va en aumento y disminuyen los ingresos de los anunciantes, las estrategias de Musk parecen haber hecho poco para mejorar los resultados de Twitter.¿Qué puede hacerse para revertir esta tendencia?Dejar claras las influencias coercitivas en la toma de decisiones de las plataformas es un primer paso fundamental. También podría ayudar que haya reglamentos que les exijan a las empresas transparentar las decisiones que tomen en estos casos y por qué las toman.En su ausencia, las empresas deben oponerse a los intentos de que se quiera controlar su trabajo. Algunas de estas decisiones son cuestiones fundamentales de estrategia empresarial a largo plazo, como dónde abrir (o no abrir) oficinas corporativas. Pero las empresas también tienen un deber para con su personal: los empleados no deberían tener que buscar la manera de protegerse cuando sus vidas ya se han visto alteradas por estas campañas. Ofrecer acceso a servicios que promuevan la privacidad puede ayudar. Muchas instituciones harían bien en aprender la lección de que pocas esferas de la vida pública son inmunes a la influencia mediante la intimidación.Si las empresas de redes sociales no pueden operar con seguridad en un país sin exponer a sus trabajadores a riesgos personales y a las decisiones de la empresa a influencias indebidas, tal vez no deberían operar allí para empezar. Como a otros, me preocupa que esas retiradas empeoren las opciones que les quedan a las personas que más necesitan expresarse en línea de forma libre y abierta. Pero permanecer en internet teniendo que hacer concesiones podría impedir el necesario ajuste de cuentas con las políticas gubernamentales de censura. Negarse a cumplir exigencias moralmente injustificables y enfrentarse a bloqueos por ello puede provocar a largo plazo la necesaria indignación pública que ayude a impulsar la reforma.El mayor desafío —y quizá el más ineludible— en este caso es el carácter esencialmente humano de las iniciativas de confianza y seguridad en línea. No son modelos de aprendizaje automático ni algoritmos sin rostro los que están detrás de las decisiones clave de moderación de contenidos: son personas. Y las personas pueden ser presionadas, intimidadas, amenazadas y extorsionadas. Enfrentarse a la injusticia, al autoritarismo y a los perjuicios en línea requiere empleados dispuestos a hacer ese trabajo.Pocas personas podrían aceptar un trabajo así, si lo que les cuesta es la vida o la libertad. Todos debemos reconocer esta nueva realidad y planear en consecuencia.Yoel Roth es académico visitante de la Universidad de Pensilvania y la Fundación Carnegie para la Paz Internacional, y fue responsable de confianza y seguridad en Twitter. More

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    I Was Attacked by Donald Trump and Elon Musk. I Believe It Was a Strategy To Change What You See Online.

    Timo LenzenWhen I worked at Twitter, I led the team that placed a fact-checking label on one of Donald Trump’s tweets for the first time. Following the violence of Jan. 6, I helped make the call to ban his account from Twitter altogether. Nothing prepared me for what would happen next.Backed by fans on social media, Mr. Trump publicly attacked me. Two years later, following his acquisition of Twitter and after I resigned my role as the company’s head of trust and safety, Elon Musk added fuel to the fire. I’ve lived with armed guards outside my home and have had to upend my family, go into hiding for months and repeatedly move.This isn’t a story I relish revisiting. But I’ve learned that what happened to me wasn’t an accident. It wasn’t just personal vindictiveness or “cancel culture.” It was a strategy — one that affects not just targeted individuals like me, but all of us, as it is rapidly changing what we see online.Private individuals — from academic researchers to employees of tech companies — are increasingly the targets of lawsuits, congressional hearings and vicious online attacks. These efforts, staged largely by the right, are having their desired effect: Universities are cutting back on efforts to quantify abusive and misleading information spreading online. Social media companies are shying away from making the kind of difficult decisions my team did when we intervened against Mr. Trump’s lies about the 2020 election. Platforms had finally begun taking these risks seriously only after the 2016 election. Now, faced with the prospect of disproportionate attacks on their employees, companies seem increasingly reluctant to make controversial decisions, letting misinformation and abuse fester in order to avoid provoking public retaliation.These attacks on internet safety and security come at a moment when the stakes for democracy could not be higher. More than 40 major elections are scheduled to take place in 2024, including in the United States, the European Union, India, Ghana and Mexico. These democracies will most likely face the same risks of government-backed disinformation campaigns and online incitement of violence that have plagued social media for years. We should be worried about what happens next.My story starts with that fact check. In the spring of 2020, after years of internal debate, my team decided that Twitter should apply a label to a tweet of then-President Trump’s that asserted that voting by mail is fraud-prone, and that the coming election would be “rigged.” “Get the facts about mail-in ballots,” the label read.On May 27, the morning after the label went up, the White House senior adviser Kellyanne Conway publicly identified me as the head of Twitter’s site integrity team. The next day, The New York Post put several of my tweets making fun of Mr. Trump and other Republicans on its cover. I had posted them years earlier, when I was a student and had a tiny social media following of mostly my friends and family. Now, they were front-page news. Later that day, Mr. Trump tweeted that I was a “hater.”Legions of Twitter users, most of whom days prior had no idea who I was or what my job entailed, began a campaign of online harassment that lasted months, calling for me to be fired, jailed or killed. The volume of Twitter notifications crashed my phone. Friends I hadn’t heard from in years expressed their concern. On Instagram, old vacation photos and pictures of my dog were flooded with threatening comments and insults. (A few commenters, wildly misreading the moment, used the opportunity to try to flirt with me.)I was embarrassed and scared. Up to that moment, no one outside of a few fairly niche circles had any idea who I was. Academics studying social media call this “context collapse”: things we post on social media with one audience in mind might end up circulating to a very different audience, with unexpected and destructive results. In practice, it feels like your entire world has collapsed.The timing of the campaign targeting me and my alleged bias suggested the attacks were part of a well-planned strategy. Academic studies have repeatedly pushed back on claims that Silicon Valley platforms are biased against conservatives. But the success of a strategy aimed at forcing social media companies to reconsider their choices may not require demonstrating actual wrongdoing. As the former Republican Party chair Rich Bond once described, maybe you just need to “work the refs”: repeatedly pressure companies into thinking twice before taking actions that could provoke a negative reaction. What happened to me was part of a calculated effort to make Twitter reluctant to moderate Mr. Trump in the future and to dissuade other companies from taking similar steps.It worked. As violence unfolded at the Capitol on Jan. 6, Jack Dorsey, then the C.E.O. of Twitter, overruled Trust and Safety’s recommendation that Mr. Trump’s account should be banned because of several tweets, including one that attacked Vice President Mike Pence. He was given a 12-hour timeout instead (before being banned on Jan. 8). Within the boundaries of the rules, staff members were encouraged to find solutions to help the company avoid the type of blowback that results in angry press cycles, hearings and employee harassment. The practical result was that Twitter gave offenders greater latitude: Representative Marjorie Taylor Greene was permitted to violate Twitter’s rules at least five times before one of her accounts was banned in 2022. Other prominent right-leaning figures, such as the culture war account Libs of TikTok, enjoyed similar deference.Similar tactics are being deployed around the world to influence platforms’ trust and safety efforts. In India, the police visited two of our offices in 2021 when we fact-checked posts from a politician from the ruling party, and the police showed up at an employee’s home after the government asked us to block accounts involved in a series of protests. The harassment again paid off: Twitter executives decided any potentially sensitive actions in India would require top-level approval, a unique level of escalation of otherwise routine decisions.And when we wanted to disclose a propaganda campaign operated by a branch of the Indian military, our legal team warned us that our India-based employees could be charged with sedition — and face the death penalty if convicted. So Twitter only disclosed the campaign over a year later, without fingering the Indian government as the perpetrator.In 2021, ahead of Russian legislative elections, officials of a state security service went to the home of a top Google executive in Moscow to demand the removal of an app that was used to protest Vladimir Putin. Officers threatened her with imprisonment if the company failed to comply within 24 hours. Both Apple and Google removed the app from their respective stores, restoring it after elections had concluded.In each of these cases, the targeted staffers lacked the ability to do what was being asked of them by the government officials in charge, as the underlying decisions were made thousands of miles away in California. But because local employees had the misfortune of residing within the jurisdiction of the authorities, they were nevertheless the targets of coercive campaigns, pitting companies’ sense of duty to their employees against whatever values, principles or policies might cause them to resist local demands. Inspired, India and a number of other countries started passing “hostage-taking” laws to ensure social-media companies employ locally based staff.In the United States, we’ve seen these forms of coercion carried out not by judges and police officers, but by grass-roots organizations, mobs on social media, cable news talking heads and — in Twitter’s case — by the company’s new owner.One of the most recent forces in this campaign is the “Twitter Files,” a large assortment of company documents — many of them sent or received by me during my nearly eight years at Twitter — turned over at Mr. Musk’s direction to a handful of selected writers. The files were hyped by Mr. Musk as a groundbreaking form of transparency, purportedly exposing for the first time the way Twitter’s coastal liberal bias stifles conservative content.What they delivered was something else entirely. As tech journalist Mike Masnick put it, after all the fanfare surrounding the initial release of the Twitter Files, in the end “there was absolutely nothing of interest” in the documents, and what little there was had significant factual errors. Even Mr. Musk eventually lost patience with the effort. But, in the process, the effort marked a disturbing new escalation in the harassment of employees of tech firms.Unlike the documents that would normally emanate from large companies, the earliest releases of the Twitter Files failed to redact the names of even rank-and-file employees. One Twitter employee based in the Philippines was doxxed and severely harassed. Others have become the subjects of conspiracies. Decisions made by teams of dozens in accordance with Twitter’s written policies were presented as having been made by the capricious whims of individuals, each pictured and called out by name. I was, by far, the most frequent target.The first installment of the Twitter Files came a month after I left the company, and just days after I published a guest essay in The Times and spoke about my experience working for Mr. Musk. I couldn’t help but feel that the company’s actions were, on some level, retaliatory. The next week, Mr. Musk went further by taking a paragraph of my Ph.D. dissertation out of context to baselessly claim that I condoned pedophilia — a conspiracy trope commonly used by far-right extremists and QAnon adherents to smear L.G.B.T.Q. people.The response was even more extreme than I experienced after Mr. Trump’s tweet about me. “You need to swing from an old oak tree for the treason you have committed. Live in fear every day,” said one of thousands of threatening tweets and emails. That post, and hundreds of others like it, were violations of the very policies I’d worked to develop and enforce. Under new management, Twitter turned a blind eye, and the posts remain on the site today.On Dec. 6, four days after the first Twitter Files release, I was asked to appear at a congressional hearing focused on the files and Twitter’s alleged censorship. In that hearing, members of Congress held up oversize posters of my years-old tweets and asked me under oath whether I still held those opinions. (To the extent the carelessly tweeted jokes could be taken as my actual opinions, I don’t.) Ms. Greene said on Fox News that I had “some very disturbing views about minors and child porn” and that I “allowed child porn to proliferate on Twitter,” warping Mr. Musk’s lies even further (and also extending their reach). Inundated with threats, and with no real options to push back or protect ourselves, my husband and I had to sell our home and move.Academia has become the latest target of these campaigns to undermine online safety efforts. Researchers working to understand and address the spread of online misinformation have increasingly become subjects of partisan attacks; the universities they’re affiliated with have become embroiled in lawsuits, burdensome public record requests and congressional proceedings. Facing seven-figure legal bills, even some of the largest and best-funded university labs have said they may have to abandon ship. Others targeted have elected to change their research focus based on the volume of harassment.Bit by bit, hearing by hearing, these campaigns are systematically eroding hard-won improvements in the safety and integrity of online platforms — with the individuals doing this work bearing the most direct costs.Tech platforms are retreating from their efforts to protect election security and slow the spread of online disinformation. Amid a broader climate of belt-tightening, companies have pulled back especially hard on their trust and safety efforts. As they face mounting pressure from a hostile Congress, these choices are as rational as they are dangerous.We can look abroad to see how this story might end. Where once companies would at least make an effort to resist outside pressure, they now largely capitulate by default. In early 2023, the Indian government asked Twitter to restrict posts critical of Prime Minister Narendra Modi. In years past, the company had pushed back on such requests; this time, Twitter acquiesced. When a journalist noted that such cooperation only incentivizes further proliferation of draconian measures, Mr. Musk shrugged: “If we have a choice of either our people go to prison or we comply with the laws, we will comply with the laws.”It’s hard to fault Mr. Musk for his decision not to put Twitter’s employees in India in harm’s way. But we shouldn’t forget where these tactics came from or how they became so widespread. From pushing the Twitter Files to tweeting baseless conspiracies about former employees, Mr. Musk’s actions have normalized and popularized vigilante accountability, and made ordinary employees of his company into even greater targets. His recent targeting of the Anti-Defamation League has shown that he views personal retaliation as an appropriate consequence for any criticism of him or his business interests. And, as a practical matter, with hate speech on the rise and advertiser revenue in retreat, Mr. Musk’s efforts seem to have done little to improve Twitter’s bottom line.What can be done to turn back this tide?Making the coercive influences on platform decision making clearer is a critical first step. And regulation that requires companies to be transparent about the choices they make in these cases, and why they make them, could help.In its absence, companies must push back against attempts to control their work. Some of these decisions are fundamental matters of long-term business strategy, like where to open (or not open) corporate offices. But companies have a duty to their staff, too: Employees shouldn’t be left to figure out how to protect themselves after their lives have already been upended by these campaigns. Offering access to privacy-promoting services can help. Many institutions would do well to learn the lesson that few spheres of public life are immune to influence through intimidation.If social media companies cannot safely operate in a country without exposing their staff to personal risk and company decisions to undue influence, perhaps they should not operate there at all. Like others, I worry that such pullouts would worsen the options left to people who have the greatest need for free and open online expression. But remaining in a compromised way could forestall necessary reckoning with censorial government policies. Refusing to comply with morally unjustifiable demands, and facing blockages as a result, may in the long run provoke the necessary public outrage that can help drive reform.The broader challenge here — and perhaps, the inescapable one — is the essential humanness of online trust and safety efforts. It isn’t machine learning models and faceless algorithms behind key content moderation decisions: it’s people. And people can be pressured, intimidated, threatened and extorted. Standing up to injustice, authoritarianism and online harms requires employees who are willing to do that work.Few people could be expected to take a job doing so if the cost is their life or liberty. We all need to recognize this new reality, and to plan accordingly.Yoel Roth is a visiting scholar at the University of Pennsylvania and the Carnegie Endowment for International Peace, and the former head of trust and safety at Twitter.The Times is committed to publishing a diversity of letters to the editor. We’d like to hear what you think about this or any of our articles. Here are some tips. And here’s our email: letters@nytimes.com.Follow The New York Times Opinion section on Facebook, Twitter (@NYTopinion) and Instagram. More

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    First Republican Presidential Debate Draws 12.8 Million Viewers

    The figure exceeded the expectations of some television executives, who believed that Mr. Trump’s absence would lead to far fewer viewers.The first Republican debate on Wednesday night drew an audience of 12.8 million viewers, according to Nielsen, indicating robust interest despite the absence of former President Donald J. Trump, the front-runner in the race.The viewership figure, which includes totals from both Fox News (11.1 million viewers) and the Fox Business Network (1.7 million), was significantly higher than anything else on television on Wednesday night, and outperformed the broadcast network totals combined. It was also the most-watched cable telecast of the year outside of sports, surpassing an episode of Paramount’s “Yellowstone,” which had 8.2 million viewers, according to Nielsen.The audience total, however, is a far cry from the record 24 million viewers who tuned in to Fox News for the opening Republican debate in the 2016 election cycle, which featured Mr. Trump on a debate stage for the first time. Nor did it reach the 18.1 million who watched one of the early Democratic debates in June 2019.But the figure still exceeded expectations of some television executives, who had believed that the numbers could be low given Mr. Trump’s absence as well as cable television’s reduced presence in American homes compared with just a few years ago.Mr. Trump, leading by a wide margin in the polls and engaged in a running feud with Fox, skipped the debate. Instead, he appeared for an interview with Tucker Carlson — the former prime-time star, who was ousted by Fox News this year — on X, the platform formerly known as Twitter. The interview was posted shortly before the debate began on Wednesday evening.Mr. Trump declared his X interview a “blockbuster” on Thursday morning. It is not clear, however, how many people watched the interview. Anytime users on X scroll past a post with the video in their feed, it counts as a “view” — one of the few metrics the social network makes public — whether they watched the video or not. Nielsen’s television ratings more rigorously track the number of people who watched a program.The Fox News debate featured eight candidates, who often sparred aggressively with one another. They were Ron DeSantis, Mike Pence, Vivek Ramaswamy, Nikki Haley, Chris Christie, Tim Scott, Asa Hutchinson and Doug Burgum.The Fox News debate moderators, Bret Baier and Martha MacCallum, spent about 10 minutes of questions on Mr. Trump and his four criminal indictments, with Mr. Baier saying he had to acknowledge the “elephant not in the room.”The next Republican debate will be on Sept. 27 on Fox Business. More

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    Special Counsel Used Warrant to Get Trump’s Twitter Direct Messages

    The nature of the messages or who exactly wrote them remained unclear, but it was a revelation that such messages were associated with the former president’s account.The federal prosecutors who charged former President Donald J. Trump this month with conspiring to overturn the 2020 election got access this winter to a trove of so-called direct messages that Mr. Trump sent others privately through his Twitter account, according to court papers unsealed on Tuesday.While it remained unclear what sorts of information the messages contained and who exactly may have written them, it was a revelation that there were private messages associated with the Twitter account of Mr. Trump, who has famously been cautious about using written forms of communications in his dealings with aides and allies.The court papers disclosing that prosecutors in the office of the special counsel, Jack Smith, obtained direct messages from Mr. Trump’s Twitter account emerged from a fight with Twitter over the legality of executing a warrant on the former president’s social media. Days after the attack on the Capitol on Jan. 6, 2021, the platform shut down his account.The papers included transcripts of hearings in Federal District Court in Washington in February during which Judge Beryl A. Howell asserted that Mr. Smith’s office had sought Mr. Trump’s direct messages — or DMs — from Twitter as part of a search warrant it executed on the account in January.In one of the transcripts, a lawyer for Twitter, answering questions from Judge Howell, confirmed that the company had turned over to the special counsel’s office “all direct messages, the DMs” from Mr. Trump’s Twitter account, including those sent, received and “stored in draft form.”The lawyer for Twitter told Judge Howell that the company had found both “deleted” and “nondeleted” direct messages associated with Mr. Trump’s account.The warrant was first revealed last week when a federal appeals court in Washington released court papers about Twitter’s attempt to challenge certain aspects of the warrant.The court papers unsealed on Tuesday revealed that Mr. Smith’s prosecutors sought “all content, records and other information” related to Mr. Trump’s Twitter account from October 2020 to January 2021, including all tweets “created, drafted, favorited/liked or retweeted” by the account and all direct messages sent from, received by or stored in draft form by the account.The warrant, which was signed by a federal judge in Washington in January after Elon Musk took over Twitter, now called X, is the first known example of prosecutors directly searching Mr. Trump’s communications and adds a new dimension to the scope of the special counsel’s efforts to investigate the former president.Mr. Trump’s Twitter account was often managed by Dan Scavino, a longtime adviser going back to his days in his private business, and it was unclear if any direct messages were from when he was using the account.CNN earlier reported the revelation that Mr. Trump’s direct messages were sought by the search warrant.A spokesman for Mr. Trump, asked for comment, referred to a post the former president made on his social media website, Truth Social, on Monday, in which he called Mr. Smith a “lowlife” and accused him breaking into his Twitter account. “What could he possibly find out that is not already known,” Mr. Trump wrote.The election charges filed against Mr. Trump accuse him of three overlapping conspiracies: to defraud the United States, to disrupt the certification of the election at a proceeding at the Capitol on Jan. 6 and to deprive people of the right to have their votes counted.Mr. Trump’s relentless use of Twitter is detailed several times in the indictment.The indictment notes, for instance, how Mr. Trump used Twitter on Dec. 19, 2020, to summon his followers to Washington on Jan. 6 for what he described as a “wild” protest. The message ultimately served as a lightning rod for both far-right extremists and ordinary Trump supporters who descended on the city that day, answering Mr. Trump’s call.The indictment also describes how Mr. Trump used Twitter in the run-up to Jan. 6 to instill in his followers “the false expectation” that Vice President Mike Pence had the authority to use his role in overseeing the certification proceeding at the Capitol “to reverse the election outcome” in Mr. Trump’s favor.On Jan. 6, Mr. Trump continued posting messages on Twitter that kept up this drumbeat of “knowingly false statements aimed at pressuring the vice president,” the indictment said. Ultimately, when Mr. Pence declined to give in, Mr. Trump posted yet another tweet blaming the vice president for not having “the courage to do what should have been done to protect our country and our Constitution.”One minute after the tweet was posted, the indictment said, Secret Service agents were forced to evacuate Mr. Pence to a secure location. And throughout that afternoon, it added, rioters roamed the Capitol and its grounds, shouting chants like “Traitor Pence” and “Hang Mike Pence.”When the special counsel’s office obtained the warrant for Mr. Trump’s Twitter account, prosecutors also got permission from a judge to force Twitter not to inform the former president that they were scrutinizing his communications.If Mr. Trump had learned about the warrant, the court papers unsealed on Tuesday said, it “would result in destruction of or tampering with evidence, intimidation of potential witnesses or serious jeopardy to this investigation.”Twitter challenged this so-called nondisclosure order, arguing that prosecutors had violated the company’s First Amendment rights by seeking to keep officials from communicating with Mr. Trump, one of its customers.The company also asked to delay complying with the warrant until the issues surrounding the provision were resolved. Otherwise, it claimed, Mr. Trump would not have a chance to assert executive privilege in a bid to “shield communications made using his Twitter account.”Ultimately, Twitter not only lost the fight but also was found to be in contempt of court for delaying complying with the warrant. Judge Howell fined the company $350,000. More

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    US special counsel obtained search warrant for Trump’s Twitter account

    The US special counsel who is investigating Donald Trump obtained a search warrant for the former president’s Twitter account, and the social media platform delayed complying, a court filing on Wednesday showed.The delay in compliance prompted a federal judge to hold Twitter in contempt and fine it $350,000, the filing showed.The filing says the team of US special counsel Jack Smith obtained a search warrant in January directing Twitter, which recently rebranded to X, to produce “data and records” related to Trump’s Twitter account as well as a non-disclosure agreement prohibiting Twitter from disclosing the search warrant.The filing says prosecutors got the search warrant after a court “found probable cause to search the Twitter account for evidence of criminal offenses”. The court found that disclosing the warrant could risk that Trump would “would seriously jeopardize the ongoing investigation” by giving him “an opportunity to destroy evidence, change patterns of behavior”, according to the filing.It’s unclear what information Smith may have sought from Trump’s Twitter account. Possibilities include data about when and where the posts were written, their engagement and the identities of other accounts that reposted Trump’s content.Twitter objected to the non-disclosure agreement, saying four days after the compliance deadline that it would not produce any of the account information, according to the ruling. The judges wrote that Twitter “did not question the validity of the search warrant” but argued that the non-disclosure agreement was a violation of the first amendment and wanted the court to assess the legality of the agreement before it handed any information over.The warrant ordered Twitter to provide the records by 27 January. A judge found Twitter to be in contempt after a court hearing on 7 February, but gave the company an opportunity to hand over the documents by 5pm that evening. Twitter, however, only turned over some records that day. It didn’t fully comply with the order until 9 February, the ruling says. The delay in compliance prompted the court to Twitter in contempt, and on Wednesday, the federal court in Washington upheld that decision.Smith has charged Trump over his efforts to overturn the results of the 2020 election in an attempt to stay in power in a criminal indictment unsealed last week.Trump has pleaded not guilty to the charges, which include conspiracy to defraud the United States, conspiracy to obstruct an official proceeding, obstruction of and attempt to obstruct an official proceeding and conspiracy against rights.Trump says he is innocent and has portrayed the investigation as politically motivated. His legal team has indicated it will argue that Trump was relying on the advice of lawyers around him in 2020 and had the right to challenge an election he believed was rigged.Trump had been a prolific user of Twitter, both before and during his presidency. Amassing more than 88 million followers, he used the platform to attack opponents, promote racist ideology, encourage violence against journalists, and even threaten nuclear war.Trump was banned from the platform following the 6 January 2021 insurrection at the Capitol for inciting violence.Trump’s account was reinstated in November 2022, following Tesla billionaire Elon Musk’s takeover of the platform. The decision was condemned by online safety and civil rights advocates who say Trump’s online presence has created risks of real-world violence.Trump has yet to tweet after being allowed back on to Twitter, preferring his own platform, Truth Social. His campaign did not immediately respond to a request for comment, but the former president posted to Truth Social on Wednesday that the Justice Department “secretly attacked” his Twitter account, and he characterized the investigation as an attempt to “infringe” on his bid to reclaim the White House in 2024.Twitter did not immediately respond to a request for comment.The Associated Press contributed to this report More